Intent to Sole Source_Beryl Institute.docx

DEPARTMENT OF VETERANS AFFAIRS

Office of Procurement, Acquisition and Logistics (OPAL) Strategic Acquisition Center -Frederick (SAC-F) 5202 Presidents Ct, Suite 103 Frederick, MD 21703 NOTICE OF INTENT TO SOLE SOURCE

The VA intends award a Firm-Fixed Price purchase order a non-competitive basis to The Beryl Institute, LLC (Beryl), a Large Business, to continue services, without lapse, in the support of education and professional development of patient advocate offices across the country. The key element is the VA Organizational Membership to Beryl that provides access to unparalleled expertise and experience, quick and easy access to comprehensive resources and tools, connection to a global network and community, a demonstrated commitment to equity and inclusion and proven research with impact and outcomes.

VA requires the continued support and service of Beryl through VA Organizational Membership and professional development in order to advance patient advocacy and improve the human experience (HX) for healthcare organizations. This service is realized through individuals seeking to enhance their skills and keep up with the ever-evolving nuances of the health care industry and new insights on HX.

Beryl stands as the premier global community dedicated to improving the human experience with an added focus of patient advocacy. With a proven track record, unmatched expertise, and a comprehensive approach to healthcare excellence.

Unparalleled Expertise and Experience Beryl has established itself as the leading authority in human experience. Its extensive experience is demonstrated through its broad portfolio of research, publications, and practical resources that shape the industry's best practices. No other organization offers a comparable depth of knowledge or breadth of experience. Beryl's staff includes seasoned experts with decades of combined experience in patient care, quality improvement, and healthcare leadership, ensuring that all initiatives are informed by the latest evidence-based practices.

Comprehensive Resources and Tools Beryl provides an unrivaled suite of resources designed to support healthcare organizations in their HX journeys. These include the Experience Framework, a comprehensive model that integrates critical aspects of patient care, from safety and quality to patient engagement and staff well-being. The Institute also offers a vast array of toolkits, case studies, and best practice guidelines, all developed from rigorous research and real-world application. The exclusivity and specificity of these resources make them indispensable for achieving our goals.

Global Network and Community Beryl’s global network fosters a community of practice that connects healthcare leaders, clinicians, and patient advocates from around the world. This network provides unique opportunities for collaboration, knowledge sharing, and benchmarking that are not available through any other source. Engaging Beryl allows us to leverage this extensive community to enhance our initiatives with diverse perspectives and innovative solutions.

Commitment to Equity and Inclusion Beryl demonstrates a strong commitment to promoting equity and inclusion in healthcare. Its programs and resources are designed to address the diverse needs of all patients, with particular attention to underserved and marginalized populations. This alignment with our organizational values ensures that our HX efforts will be inclusive and equitable, further supporting our mission to provide exceptional care for all.

Proven Impact and Outcomes The effectiveness of Beryl’s approach is evidenced by the tangible improvements in HX and organizational performance reported by its member organizations. Numerous case studies and testimonials highlight significant enhancements in patient satisfaction, safety, and overall quality of care. This proven track record underscores the Beryl’s capability to deliver results that align with our strategic objectives.

Given Beryl’s unparalleled expertise, comprehensive resources, extensive network, commitment to equity, and proven impact, it is clear that no other organization can match its qualifications to support the need. Therefore, the use of sole source authority is justified to ensure we engage the best possible partner in our efforts to enhance patient care and outcomes.

The NAICS code is 611430 – (Professional and Management Development Training) with a small business size standard of $15.0M. SAC-F anticipates negotiating and awarding a firm-fixed-price contract to Beryl Institute, LLC for this requirement by August 01, 2024.

Interested parties that believe they could satisfy the requirements listed above for SAC-F may clearly and unambiguously identify their capability to do so in writing on or before the response date for this notice. This notice of intent is not a solicitation. Information submitted in response to this notice will be used solely to determine whether competitive procedures could be used for this acquisition.

The Government intends to negotiate solely with Beryl under the authority of FAR 13.5, 41 U.S.C. 1901, Simplified Acquisition Procedures. The Government will not be responsible for any costs incurred by responding to this notice. This is not a request for quote. Questions or comments to this Notice of Intent should be directed to Contract Specialist, Dylan Nolz at Dylan.Nolz@va.gov, no later than July 05, 2024, at 9:00 AM ET.

Points of Contact:

Primary: Dylan Nolz Dylan.Nolz@va.gov Secondary: Caitlin Ruc Caitlin.Ruc@va.gov image1.jpeg