Instructions to Offerors-dell replication.docx

INSTRUCTIONS TO OFFERORS

Corrected 05/23/2024

The Department of Health and Human Services, the Tucson Area Office Indian Health Service (TAOIHS), is soliciting proposals to provide any necessary software to integrate the existing Dell PowerProtect Data Domain in TAO with the new backup appliance at the Albuquerque site. This includes all required licensing to operate the new Dell PowerProtect Data Domain as the replication target for the existing system.

QUESTIONS

If you have questions regarding this requirement, please submit your inquiries immediately via e-mail to michael.thorne@ihs.gov but no later than June 11, 2024 5:00 PM EST. Questions with the Government’s responses will be posted to SAM.gov. Please be advised that the Government reserves the right to transmit those questions and answers of a common interest to all prospective Offerors.

PROPOSAL SUBMISSION DOCUMENTATION

The Offeror shall complete the following in order to submit a complete proposal.

(a) Complete Pricing Schedule (pages 1 and 2) Complete a and b to include the Offerors information and complete the SF 1449 (block 17a, 30a, 30b and 24.)

(b) Technical Approach & Relevant Experience (5-page max, MS Word, or Adobe Acrobat PDF) – Provide a narrative that details your company’s technical approach towards successfully fulfilling the SOW requirements. Offeror narrative will be evaluated to determine if it demonstrates proven methods and techniques, and the extent to which the offeror’s methods and approach to performing all aspects of the scope of work, specifically the SOW tasks, are expected to result in successful completion of the proposed tasks and technical requirements within.

Your quote should convey the story about how the work will be successfully completed and any possible insights on how your company would mitigate possible unforeseen challenges. Your narrative must reflect your company’s understanding of the tasks involved to complete the required work. List of Key Personnel and description of their technical abilities, training, and experience.

(c) Past Performance (5-page max, MS Word, or Adobe Acrobat PDF) - Offeror must, at a minimum provide past experience on similar type projects within the last five (5) years. The past experience should indicate successes of the contractor in completing similar type work projects with the government. The offeror will be evaluated with respect to its past performance of projects similar in size and scope to the requirements in this solicitation. If performance ratings are not available in Contractor Performance Assessment Reporting System (CPARS), then the government shall use the information received from the offeror.

It is presumed that offerors have previously had an opportunity to respond to adverse past performance for ratings that were entered in CPARS; therefore, offerors will not be provided another opportunity to address adverse past performance if their CPARS ratings are used as part of the evaluation.

The evaluation of past performance is a subjective assessment based on consideration of all relevant facts and circumstances.

The evaluation may consider information from any source(s) deemed necessary by the Contracting Officer. The Government will seek to determine whether the offeror has consistently demonstrated a commitment to customer satisfaction and timely delivery of quality goods and services at fair and reasonable prices.

(d) Price/Cost -(3-page max, MS Word, or Adobe Acrobat PDF) The agency will evaluate price based on competitive pricing, government estimate, and/or market prices to determine the proposed price is fair and reasonable. Price shall include a detailed breakdown of costs to support the Firm-Fixed Price amount proposed for the Pricing Schedule.

The award will be made to the schedule contractor that represents the best value (see FAR 8.404(d)). This request does not commit the Government to pay any costs incurred in the submission of any quote, nor to contract for services.

Note that full, accurate, and complete information is required by this request in accordance with 18 U.S.C. § 1001 which also prescribes the penalties for making false statements.

Proposals must be submitted electronically via email to Contract Specialist: Michael Thorne email: Michael.thorne@ihs.gov on or before the RFP closing date of June 18, 2024 5:00 PM EST. Offerors shall quote on all required items. The government will not split this requirement.

DELIVERY LOCATION

Indian Health Service Attn: Kathryn Stewart 1011 Indian School Rd. NW, Albuquerque, NM 87104