DAIP PMO SOO_6 26 12.docx

Program Management Office Disaster Assistance Improvement Program Statement of Objectives Disaster Assistance Improvement Program

Statement of Objectives for Program Management Support

I. DESCRIPTION AND PURPOSE:

The Purpose of this Statement of Objectives is to acquire resources to support eight functional areas required within the Disaster Assistance Improvement Program (DAIP) Program Management Office (PMO): Program and Project Management; Technical Management; Website Management; Financial Management; Relationship Management; Performance Management; Administration and Logistics; and Special Projects.

II. BACKGROUND:

The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), was tasked in 2007 to lead the effort to implement Presidential Executive Order 13411: Improving Assistance for Disaster Victims. In response to this Executive Order, FEMA established a PMO to manage the implementation of the DAIP, an e-Government initiative that FEMA manages with 16 other Federal partners. The Program’s 17 Federal partners are as follows: Department of Agriculture, Department of Commerce, Department of Defense, Department of Education, Department of Health and Human Services, Department of Homeland Security, Department of Housing and Urban Development, Department of the Interior, Department of Justice, Department of Labor, Department of State, Department of Transportation, Department of Treasury, Department of Veterans Affairs, Office of Personnel Management, Small Business Administration and Social Security Administration.

III. FEMA STRATEGIC GOALS:

According to the “FEMA Strategic Plan: Fiscal Years 2011-2014,” (FEMA P-806 / February 2011), FEMA’s 2011-2014 Initiatives are as follows:

· Initiative 1: Foster a Whole Community Approach to Emergency Management Nationally

· Initiative 2: Build the Nation’s Capacity to Stabilize and Recover From a Catastrophic Event

· Initiative 3: Build Unity of Effort and Common Strategic Understanding Among the Emergency Management Team

· Initiative 4: Enhance FEMA’s Ability to Learn and Innovate as an Organization

IV. PMO MISSION:

Organizationally, the DAIP PMO is under the Recovery Directorate, National Processing Service Centers (NPSC) Division, Virginia NPSC. “The Recovery mission seeks to support communities in rebuilding so individuals, civic institutions, businesses, and governmental organizations can function on their own, return to normal life, and protect against future hazards” (FEMA Pub 1, Nov. 2010, Chapter Two: FEMA Roles and Missions, p. 3.) The PMO supports the DAIP in its mission of improving the process for citizens to obtain Federal, state and local government, and private sector disaster assistance support through the ongoing development of the DisasterAssistance.gov Web portal.

V. PROGRAM DESCRIPTION:

DAIP launched the initial operating capability of DisasterAssistance.gov on December 31, 2008. DAIP modified and currently uses a Benefits.gov site managed by the Department of Labor as a clearinghouse for more than 70 forms for federal disaster assistance as well as for the initial screening of citizen applicants to determine what assistance they may be eligible for and to pass this information to the DAIP Disaster Assistance Center as part of the assistance registration package. DAIP also develops and maintains data exchange interfaces with several partner agencies via a Service Oriented Architecture gateway.

The scope of the work encompasses all functional area activities under the guidance of the Program Manager. PMO activities will be related to the successful administration of the program and development of its work products addressing the three major goals of the DAIP Strategic Plan:

· Goal 1: Provide needed assistance to survivors of disasters

· Goal 2: Improve DAIP business processes

· Goal 3: Coordinate and improve interagency operations

VI. OBJECTIVES:

Universal Objective. Support the following eight functional areas: Program and Project Management; Technical Management; Website Management; Financial Management; Relationship Management; Performance Management; Administration and Logistics; and Special Projects.

Specific Objectives

Objective A (Program and Project Management): Function jointly with FEMA employees and other government and contract stakeholders to ensure each work product is complete.

Objective B (Program and Project Management): Provide the tools, techniques, and subject matter expertise to support the PMO.

Objective B1: List no more than 10 examples of tools and techniques.

Objective B2: List no more than 20 examples of certifications that support subject matter expertise.

Objective C (Program and Project Management): Plan and implement program cost, schedule, and performance management practices that enable reliable and efficient operations.

Objective D (Technical Management): Support the government’s technical lead in administering and supporting the DAIP partners for interface planning, requirements gathering, and production system matters. Provide technical program documentation as it relates to system enhancements and technical achievements.

Objective D1: Provide one example how each of the activities would be supported: interface planning, requirements gathering and vetting, and supporting system-related matters.

Objective D2: List no more than ten examples of program documentation that could support system enhancements and technical achievements.

Objective E (Web Management): Maintain and manage content for DisasterAssistance.gov web portal in a Drupal open-source content management system environment.

Objective F (Financial Management): Support the government in preparing, managing, analyzing and reporting of all financial matters. Examples of relevant financial matters requiring support include annual Program budget, spend plan, earned value management, next Generation Periodic Reporting System, and OMB 300 Exhibits.

Objective G (Relationship Management): Support the DAIP partners through management support for the governance, individual Agency content management, Agency funding contribution, reciprocal InterAgency Agreements, and reporting.

Objective H (Performance Management): Gather, analyze, interpret, document, and present operational performance metrics and programmatic performance measures which will be shared internally, publicly, with FEMA management and other organizations as applicable, and will reflect not only the progress of the DAIP Program, but also the outcome of its activities.

Objective I (Administration and Logistics): Provide administration, material and logistics support. Examples are not limited to employee on and off-boarding; property management; SharePoint administration; electronic records and file management; coordinating meeting space; coordinating and supporting with meeting minutes and documentation; and coordinating with physical security.

Overarching Assumptions and Constraints:

· All activities align with DHS/FEMA/DAIP strategic goals

· All contractors will work together with appropriate government representatives to develop and deliver program requirements.

· Solutions leverage existing FEMA investments and resources, are cost effective and demonstrate a sound return on investment

· Solutions meeting goals and objectives must address important federal mandates and business drivers, including, but not limited to: The Federal Acquisition Regulation, (48 CFR) Section 508 of the Rehabilitation Act, and The Privacy Act of 1974 (5 USC

· Solutions must comply with all statutes and demonstrate working knowledge of applicable regulations, policies, guidelines, and specifications

· Data security and privacy issues are a major focus of the federal government's information technology efforts. All program activities must be compliant with the Government Information Security Reform Act, OMB policies, Security requirements.

VII. PERFORMANCE PERIOD: Base contract plus four one-year option extensions

VIII. PLACE OF PERFORMANCE: The PMO central office location is Winchester, Virginia. Most of the requirements work will be performed in the Metropolitan Washington, DC.

PROCUREMENT SENSITIVE FOR OFFICIAL USE ONLY

FAR 3.104 & 2.101