3. SOW Fiber Infrastructure Upgrade.pdf

Statement of Work

For

Fiber Upgrade solution for Northern Navajo Medical Center

Prepared on September 12, 2024

Table of Contents

1: INTRODUCTION

2: BACKGROUND

3 : SCOPE and RESPONSIBIILTIES

4: PROJECT SCHEDULE

5: DELIVERABLES

6: PAYMENT

7 . ACCEPTANCE CRITERIA

8: WORK PERFORMANCE

9: OUTSOURCED ACTIVITY

10: SECURITY GUIDELINES

11: MISCELLANEOUS

12: APPENDICES

Execution/Signature Block

1: INTRODUCTION

Northern Navajo Medical Center (NNMC) desires to contract with a reputable Native American-owned firm to replace our primary fiber optic backbone with a multi-mode fiber that is 100Gbit capable and includes a redundant link between eight IDF closets in case of primary path failure . This includes installing new innerduct, pulling new fiber, firewall penetrations, splicing, terminating, testing, and certifying fiber lines. The Intermediate Distribution Frame (IDF) closet may require additional cabinet and fiber patch panel installations.

To allow for additional fiber run access, NNMC is including the demolition of existing unused 25-pair copper cables from the Main Distribution Frame (MDF) to each IDF, and to properly dispose of the materials that were removed, per IHS requirements.

2: BACKGROUND

Northern Navajo Medical Center was constructed between 1991 to 1994 during which time the multiple

25-pair copper cables from the MDF to eight (8) Intermediate Distribution Frame (IDF) were installed throughout the facility. The introduction of an automated patient database system required additional computing networking requirements when the 8 to 12-strand OM/2 multimode fiber was installed. Due to the age of the fiber, its current state is unstable and becoming unusable in various IDF closets. Once the unused copper cables are removed it will provide the possibility of using those conduits for the new fiber installation.

The objectives of this Fiber Upgrade Project:

• Remove and dispose of old unused 25-pair copper cable that goes from the MDF to IDF's

• Determine the best paths for fiber installation from MDF to IDF's

• Install new multimode 12-strand fiber capable of lO0Gbits

• Install any required cabinets and/or patch panels and to terminate fiber strands

• Provide maps/schematics of fiber installation

Current Environment:

1. 1 MDF and 8 IDF's in the Main building

2. Current fiber Backbone: multi-mode OM/2

3. Current max LAN Backbone Speed: 10 Gbps

4. An estimate of fiber footage to three different areas starting from MIS (IT) Server room located on the bottom floor of the main building. A majority of the fiber is 24-strand fiber.

1. To main hospital IDF rooms: 4,687 feet (Main Building)

2. To West Wing IDF rooms: 1,000 feet (Adjacent Administrative Building)

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3: SCOPE and RESPONSIBIILTIES 1 Northern Navajo Medical Center Shall:

a. Assign a designated Project Manager on behalf of Northern Navajo Medical Center, who shall have responsibility for providing all project approvals, project information, and the day-to-day project management of the implementation. The NNMC Project Manager shall be available to consult with Respondent to facilitate the delivery of the services per this State of Work ("SOW").

b. Ensure all infrastructures (Servers, thin clients, etc.) have power and network connectivity available.

c. Provide the successful Respondent with supervised access to all locations where services are to be performed.

d. Provide a suitable work area for delivery of the service.

e. Participate in the Fiber Upgrade Project Wrap-Up meetings upon completion of the implementation .

2 Respondent Responsibilities:

a. Provide a Fiber Upgrade Solution that meets the minimum requirements outlined in this sow.

b. Provide a project implementation plan.

c. Provide Northern Navajo Medical Center with the necessary prerequisite information.

d. Is an authorized reseller of all hardware/software proposed in the solution .

e. Provide bill of materials pricing for materials required to install fiber upgrade

f. Remove and properly dispose of unused 25-pair copper cabling that runs from MDF to

IDF's

g. Install 12-strand multimode fiber that allows l00Gbit capability

h. Install redundant fiber data paths for each IDF closet in case of primary path failure

i. Terminate, test and certify each fiber strand install.

j. Provide complete maps and schematic documentation and submit electronic copies for review/verification by the Northern Navajo Medical Center's Project Manager.

k. Provide Northern Navajo Medical Center with Project Close Out and/or Wrap-Up session information.

4: PROJECT SCHEDULE

Respondent shall provide a detailed Fiber Upgrade Implementation Project Plan to Northern Navajo

Medical Center in Respondent' s Proposal. The Project Plan shall include a Work Breakdown Structure and a timeline for each task. Northern Navajo Medical Center and Respondent shall agree upon the

Project Plan, the approved Project Plan shall be incorporated into the Statement of Work.

Respondent's estimates the implementation of the VDIU to run from:

Start Date: ______ __ _

End Date: _________ _

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5: DELIVERABLES

Upon Completion of this Fiber Upgrade Implementation, Respondent shall have provided Northern

Navajo Medical Center with the following deliverables:

1 Upgraded Fiber Upgrade capable of handling 100Gbits.

2 Project Implementation Plan: Provide a detailed Project Implementation Plan including a work breakdown structure. Another criterion is to provide a start and end date for each task in the

Plan for Northern Navajo Medical Center's review and approval.

3 Design: To create maps and schematic diagrams for the Fiber Upgrade. These diagrams will be based on Northern Navajo Medical Center's requirements, which shall be delivered to Northern

Navajo Medical Center.

4 Project Close Out: Respondent shall have provided Northern Navajo Medical Center with all

Fiber Upgrade Project Close Out and Wrap-Up sessions for knowledge transfer to Northern

Navajo Medical Center.

6: PAYMENT

Once Northern Navajo Medical Center and Respondent agree on Respondent's Proposed

Implementation, the Contract will be awarded .

Requirement :

1. Payment must be made in arrears based on the monthly invoices via the Invoice Process

Platform {IPP).

2. Electronic Funds Transfer {EFT) shall be utilized as method for processing payment.

3. Upon receipt of a properly prepared Contractor invoice, the COR is responsible for certifying the invoice for acceptance of service through the IPP system

7. ACCEPTANCE CRITERIA

The successful Respondent shall validate proper functionality of the total upgraded Fiber Network.

Respondent shall have provided an electronic project implementation plan on schedule.

1 Respondent shall have performed Fiber standard hardware tests/diagnostics on schedule.

2 Respondent shall have installed fiber upgrade solution on schedule.

3 Respondent shall have provided logical and physical design diagrams on schedule.

4 Respondent shall have provided complete configuration documentation and submitted electronic copies for review/verification by Northern Navajo Medical Center Project Manager.

5 Respondent shall have included Northern Navajo Medical Center in all Project Close Out and

Wrap Up sessions.

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8: WORK PERFORMANCE

1 Delivery Location: The required materials for the fiber upgrade will be delivered to and installed at :

Northern Navajo Medical Center

North Highway 491

Shiprock, New Mexico 87420

2 Hours: All on-site services shall be performed Monday through Friday during the hours of 8:00

AM to 4:30 PM (MST) excluding Northern Navajo Medical Center's Holidays.

9: OUTSOURCED ACTIVITY

Respondent shall describe the origin of all proposed services, identifying any tasks or services that will be assigned to sub-contractors

10: SECURITY GUIDELINES

Respondent agrees that all personnel assigned to this Project shall adhere to all Navajo Area Indian

Health Service {NAIHS), Shiprock Services Unit, and Northern Navajo Medical Center's security policies and guidelines at all times.

1 ISSO IT Security Clearance: The Contractor shall obtain completed ISSO Clearance before starting the Contract.

a. VPN: The Contractor shall apply for VPN access using the OIT VPN access request Form

F05-05. The Contractor shall procure approval before any actions related to the contract.

b. The Contractor shall use the virtual private network {VPN) access method to perform any action performed remotely to the WAN hardware.

c. The Contractor shall notify VPN access Team after completing the contract to terminate

VPN access from the network.

2 ISSA: The Contractor shall provide an approved copy of the ISSA to NNMC IHS before any actions related to the contract. Refer to: http://www.ihs.gov/issa/ for more information.

3 Section 508 Compliance: The Contractor shall conform to Federal 508 requirements which address accessibility for personnel with disabilities. The Contractor shall procure a waiver if

Section 508 applicability does not exist or relates to the contract. Refer to:

http://www.section508.gov for more information .

4 Authorized Service Unit and NNMC Office Building Access: The Contractor shall obtain the required clearance from NNMC IRM-MIS Daily Operations managers or ISSO to access the following work location:

a. NNMC Server Room

b. NNMC IDF Closets

c. Clinical Hallways, Exam & Triage Rooms, and training rooms.

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5 NNMC Security ID Badge: This ID Badge will be worn and visible during the performance of this contract. The ID Badge will be surrendered upon completion of the contract. Lost ID Badges will be replaced at the Contractor's expense.

6 Any Respondent provided computing equipment to be connected to Northern Navajo Medical

Center's computer network must be verified of Anti -Virus software protection prior to connection.

11: MISCELLANEOUS

(Describe any items unique to the project ... )

12: APPENDICES

Execution/Signature Block In Witness Whereof, the parties hereto, having read this SOW Fiber Upgrade to Contract Number in its entirety, do agree thereto in each and every particular.

Approved

[Agency]

\)trod.~ Signature

Tina A. Nelson

Print or Type Name

NNMC Supervisory IT Specialist

Title :

10/02/2024

Approved

[Contractor]

Signature

Print or Type Name

Title:

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Date: Date:

The contractor is notified that pursuant to 2-17-514, MCA, the Department of Administration reta ins the right to cancel or modify any contract, project or activity that is not in compl iance with the Agency's Plan for Information Technology, the Strategic Plan for Information Technology, or any statewide IT policy or standard.

Reviewed and Approved by:

, C'T<J Date:

ee for Delegated IT Authority)

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