IHS-SS-24-00042 20240606_PWS_Early Talent.pdf

Performance Work Statement (PWS)

Early Talent Marketplace Services

Sources Sought: Early Talent Market Place Services Indian Health Service (IHS)

Sources Sought Notice Number: IHS-SS-24-00042

This Sources Sought Notice is for informational and planning purposes only and shall not be construed as a solicitation, an obligation or commitment by the Indian Health Service.

This notice is intended strictly for market research to determine the availability of Indian Small

Businesses Economic Enterprise (ISBEE), Indian Economic Enterprises (IEE), or Other Small

Businesses.

Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. The anticipated applicable NAICS code for this acquisition North American Industry Classification System

(NAICS) code: 518210, IT and Telecom-Platform as a service: Database, Mainframe, Middleware or comparable NAICS.

1.0 General Information

1.1 Background

The Indian Health Service (IHS) mission is to raise the physical, mental, social, and spiritual health of American Indians and Alaska natives to the highest level. This includes providing direct medical care and well as preventative health support through a variety of programs.

The IHS through the Office of Environmental Health and Engineering (OEHE)

Sanitation Facilities Construction (SFC) Program, is in need of hiring several hundred engineers and technicians over the next several years. This increased need is a result of increased SFC funding under the Infrastructure Investment and Jobs

Act (IIJA) (P.L. 117-58).

2.0 Objectives

The objective of the proposed requirement is to: 1) Increase the number of applicants for hard-to-fill vacancies and internships. 2) Reduce the amount of IHS resources allocated to continually reposting job and internship opportunities. 3) Find quality candidates effectively.

3.0 Period of Performance

The period of performance shall be for (1) Base Year of 12 months from date of award plus (4) four 12-month option periods.

4.0 Requirements

4.1 Centralized System Access

The vendor shall provide services that will enable IHS needs to be able to search for candidates efficiently and connect with quality candidates through a centralized, intuitive system (ex. Online platform) that ensures candidate information is university-validated with academic enrollment data that is current. Full access to this system will be provided to IHS at the time of award. The vendor shall provide

IHS with, at a minimum, (5) five seats for using the centralized system.

The provided centralized system shall give IHS users the ability to directly advertise jobs and internships to currently enrolled university and college students as well as recent graduates.

The provided centralized system will enable IHS, at a minimum, with the ability to do the following:

• Access to University validated candidate profiles that contain academic and enrollment data that is synced and current with University registrars.

• Independently host IHS developed virtual recruitment events.

• Create customizable, automated advertisement campaigns that reach targeted and/or underrepresented groups of candidates.

• Access a centralized system that allows IHS users to target job candidates using, at a minimum, the following filters.

o Diversity

• Underrepresented groups o Institution

• Including, but not limited to:

▪ University

▪ Technical/community college o Graduation Year o Extra Circulars o Disciplines o Key words present in student profiles

• Including, but not limited to:

▪ Engineers without borders

▪ AISES- American Indian Science and Engineering Society o GPA o Location o Degree type

4.1.I Deliverables

Deliverables will be all of the Requirements listed in Section 4.1.

There may be the need to acquire additional services or seats depending upon the needs of the government.

4.1.II Performance Standards

Performance

Objective

Performance Standard

& Acceptable Quality

Level (AQL)

Monitoring

Method

Incentive positive/negative

IHS SFC has access to all the purchased features and is able to utilize these features and seats

Receiving features ordered

Access to features ordered

5 minimum seats available

N/A

Positive: Features and seats received and accessible

Negative: Features and seats not received and/or accessible

An increase in the number of applicants applying for hard-to-fill vacancies

Applicants apply for hard-to-fill vacancies in IHS SFC

IHS SFC will consult local

SFC program and HR staff to determine if there is an increase in applicants

Positive: Feedback from IHS SFC program and HR staff indicate that applications for hard-to-fill vacancies have increased

Negative: Feedback from IHS SFC program and HR staff indicate that applications for hard-to-fill vacancies have stayed the same or decreased

4.2 Technical and Professional Support

The Vendor shall provide IHS with Technical and Professional Support that at a minimum provides the following:

• Host monthly coordination meetings that cover at least the following topics:

o Analysis of current and past outreach and advertisement campaigns.

o Recommendations for future campaigns, including but not limited to:

• Timing

• Verbiage for target audience

• Follow up actions with target audience

• Guidance on improved system usage

• Revise and/or create new work plans for activities as requested by the COR.

• Unplanned troubleshooting services o Bi-weekly office hours o As needed technical support o Issues addressed within (3) three business days of being identified. Unless otherwise agreed upon with the COR.

4.2.I Deliverables

• Host monthly coordination meetings with COR and PM.

• Provide a revised or new work plan for activities requested under this criteria as part of the Advisor services.

• Report activities in the Advisor status updates. If any training material is developed (e.g., slides, handouts), provide hard copies upon request to the training attendees for face-to-face services and provide electronic copies to attendees participating in web-facilitated content delivery. Provide electronic copies of all materials to the Contracting Officer’s Representative.

4.2.II Performance Standards

Performance Standard

& Acceptable Quality

Level (AQL)

Monitoring

Method

Incentive positive/negative

Requirements received

IHS SFC has received all the recommended features outlines in the

Requirements section

Ability to access and utilize recommended online platform features

Positive: IHS SFC is able to access and utilize all recommended North

American Industry

Classification

System (NAICS) code: 518210, IT and Telecom-

Platform as a service: Database, Mainframe, Performance Standard

& Acceptable Quality

Level (AQL)

Monitoring

Method

Incentive positive/negative

Middleware or comparable NAICS.

features

Negative: IHS SFC is not able to access or utilize recommended online platform features and work stops

Unplanned troubleshooting

Office hours are provided bi-weekly or as-needed support IHS

SFC

Provides support to

IHS SFC within 3 business days

Resolution of technical issues/activities

Positive: CPARS performance report and authorization of support hours.

Negative: CPARS performance report and no additional services requested.

No payment for services not received.

END OF SECTION