IFB_No._IFB-003-2756310-LS_Hardware,_Server_Maintenance_and_Support_(Addendum_#2_Revision).pdf

PDF 677 KB Posted Jan 23, 2025

Attached to: IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support
Solicitation number: IFB No. IFB-003-2756310-LS
Issued by: Orange County, San Francisco City, California

About this file

Written by GovTribe AI · Aug 3, 2026

This is an Addendum #2 Revision document for a competitive solicitation issued by the County of Orange, Auditor-Controller, for Hardware, Server Maintenance and Support under IFB No. IFB-003-2756310-LS. The solicitation seeks qualified vendors to provide hardware and server maintenance services to support the County's information technology infrastructure. The procurement is conducted entirely through the County's electronic bidding system, with no alternative bid submission methods permitted. Bidders must submit proposals electronically and are required to review all solicitation materials, including the model contract terms and conditions, scope of work, and any attachments and exhibits, prior to bid submission. This addendum represents a revision to previously issued solicitation documents and incorporates modifications or clarifications to the original terms.

The document serves as an official addendum to the IFB and modifies specific provisions of the original solicitation. As an addendum revision, it likely contains updates to pricing requirements, technical specifications, scope clarifications, or other material terms affecting bidder responses. Interested vendors should ensure they incorporate all revisions from this addendum into their bids to remain compliant with solicitation requirements. The County's use of a fully electronic procurement system indicates a modernized approach to vendor management and bid evaluation. Bidders should carefully cross-reference this addendum with the original IFB documents and all previous addenda to ensure complete understanding of all current requirements and obligations.

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COUNTY OF ORANGE

AUDITOR-CONTROLLER

INVITATION FOR BID (IFB)

FOR

IFB NO. IFB-003-2756310-LS HARDWARE, SERVER

MAINTENANCE AND SUPPORT

IFB NO. IFB NO. IFB-003-2756310-LS

County of Orange IFB

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

County of Orange

Auditor-Controller

Procurement Services

1770 N. BROADWAY

SANTA ANA, CA

92706

SCHEDULE OF ACTIVITIES

Release Project Date January 16, 2025

Question Submission Deadline January 27, 2025, 12:00am

Bid Submission Deadline February 10, 2025, 12:00am

**This is a proposed schedule that is subject to change. Any changes to the schedule for the IFB process will be issued to all Bidders via addenda on County’s online bidding system https://procurement.opengov.com/portal/ocgov **

BID MUST BE RECEIVED ON OR

BEFORE

Monday, February 10, 2025

12:00 am https://procurement.opengov.com/portal/ocgov

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

SECTIONS

SECTION 1. SUMMARY

SECTION 2. SCOPE OF WORK

SECTION 3. IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support

Attachment B Pricing

SECTION 4. VENDOR QUESTIONNAIRE

SECTION 5. GENERAL INFORMATION

SECTION 6. GENERAL INSTRUCTIONS

SECTION 7. INFORMATION TECHNOLOGY SECURITY PROVISIONS

SECTION 8. INFORMATION TECHNOLOGY SECURITY STANDARDS

SECTION 9. W-9/W-8 REQUIREMENTS

SECTION 10. ELECTRONIC FUND TRANSFER (EFT)

SECTION 11. OCLSB AND DVBE PREFERENCE POLICIES CERTIFICATION

REQUIREMENTS

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

SECTION 1. SUMMARY

The County of Orange, Auditor-Controller, (hereinafter referred to as County) is requesting competitive bids from qualified vendors (hereinafter referred to as Bidder) for IFB No. IFB-003-

2756310-LS Hardware, Server Maintenance and Support. The awarded Contract, (hereinafter referred to as Contract) will be between the County and awarded Bidder, (hereinafter referred to as Contractor) in accordance with the model contract terms, conditions and scope of work. This is a fully electronic solicitation – only electronic bids submitted through the County’s online bidding system will be allowed; no other form of bid submittals will be accepted. Prior to submitting a bid, Bidders are advised to carefully read the instructions below, including the model contract and any solicitation attachments and/or exhibits.

SECTION 2. SCOPE OF WORK

2.1 FB NO. IFB-003-2756310-LS HARDWARE, SERVER MAINTENANCE AND

SUPPORT

ATTACHMENT A

SCOPE OF WORK

The purpose of this Contract is to procure Hardware, Server Maintenance/Support.

A. TERM

(1) one-year term with the option to renew for four (4) additional consecutive one-year terms.

B. CONTRACTOR’S RESPONSIBILITIES

Contractor shall provide replacement parts, maintenance, and extended support for the hardware listed in Section C below. Contractor shall allow for add/moves/changes of server inventory as servers are decommissioned and new servers added, with the monthly billing charges being modified accordingly.

A. Replacement Parts: Contractor shall supply replacement parts and install them on demand for the servers listed in Section C below. Part types include:

1. Disk drives

2. Memory

3. Mainboard

4. RAID Control

5. Power Supply

All replacement parts shall be new, in the box, original equipment manufacturer replacement parts.

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

B. As-needed on-site maintenance and support, billed on an hourly basis: Contractor shall supply on-call services 24 hours a day, 7 days a week, with one-hour call back and four-hour technician response on-site as required. Service calls shall be initiated via phone, email, or web portal.

C. On request of the County or via a self-service portal, Contractor shall produce a report of year-to-date service call history for the term of the contract. There shall be no additional charge for this service.

C. Hardware Product

Product Description:

Replacement Parts and as-needed on-site maintenance and support shall be provided for the following HP servers:

NO. SERVER NAME MODEL PROCESSOR(S) MEMORY SERIAL

NUMBER

IP ADDRESS DOMAIN

1 ACBACKUP Proliant

DL180

Intel Xeon E5620

2.40ghz 4 cores

8 GB (2)

4GB DDR3

ECC

3UV1116DXD 10.8.4.10 ACR

2 ACBBHR Proliant

DL165

AMD Operon

6134 2.3ghz 8 cores

8 GB (2)

4GB

3UI1218E3L 10.8.252.53 ACR

3 ACVirtualFarm01 Proliant

DL380

(2) Intel Xeon

2.5ghz 6 cores

64GB (8)

8GB DDR3

ECC

2M24281FMD 10.8.252.24 ACR

4 ACVirtualFarm04 Proliant

DL380

(2) Intel Xeon

2.3ghz 10 cores

64GB (4)

16GB DDR4

MXQ60102ZR 10.8.8.7 WorkGroup

5 ACDCVIRTUAL01/RXLaser Proliant

DL160

G10

(2) Intel Xeon

2.6ghz 8 cores

48GB (6)

8GB DDR4

CZ20290D0N 10.66.21.1 ACR

6 ACJVUpload2 Proliant

DL160

Intel Xeon E5506

2.13ghz 4 cores

4GB (2) 2GB

DDR3 ECC

3UV10464NR 10.8.4.17 Workgroup

7 ACFS05 Proliant

DL380

(2) Intel Xeon

2.5ghz 6 cores

32GB (4)

8GB DDR3

ECC

2M235101QL 10.8.4.15 ACR

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

8 ACVirtualFarm02 Proliant

DL380

(2) Intel Xeon

2.5ghz 6 cores

32GB (4)

8GB DDR3

ECC

2M24281FM5 10.8.252.28 ACR

9 ACTERMINAL Proliant

DL360

(2) Intel Xeon

2.20ghz 4 cores

16GB (4)

4GB DDR3

ECC

USE414W0Y0 10.8.252.55 ACR

10 PTSDEV Proliant

DL360

Intel Xeon 3.2ghz

8 cores

128GB (8)

16GB DDR4

MXQ72809SG 10.66.21.10 PTS

11 PTSTEST Proliant

DL360

(2) Intel Xeon

3.2ghz 8 cores

128GB (8)

16GB DDR4

MXQ72808PS 10.66.21.20 PTS

12 PTSDEVDB2 Proliant

DL360

(2) Intel Xeon

2.3ghz 10 cores

128GB (8)

16GB DDR4

CN761902TB 10.66.21.13 PTS

13 PTSDBQA1 Proliant

DL165

(2) AMD Opteron

2.1ghz 12 cores

128GB (8)

16GB

MXQ1381215 10.66.21.7 PTS

14 PTSDEVDB1 Proliant

DL165

(2) AMD Opteron

2.1ghz 12 cores

128GB (8)

16GB

3UV10418P4 10.66.21.27 PTS

15 VTIWEB Proliant

DL380

(2) Intel Xeon

2ghz 14 cores

64GB (4)

16GB DDR4

MXQ731048F 10.70.0.8 VTI64Group

16 ACVirtualfarm05 Proliant

DL380

(2) Intel Xeon

2ghz 14 cores

64GB (4)

16GB DDR4

MXQ731048D 10.70.0.7 VTI64Group

17 VTIDBQA Proliant

DL380

(2) Intel Xeon

2.6ghz 14 cores

64GB (4)

16GB DDR4

MXQ73009SR 10.70.2.11 VTI64Group

18 VTIDB2 Proliant

DL380

(2) Intel Xeon

2.6ghz 14 cores

64GB (4)

16GB DDR4

MXQ73009SQ 10.70.2.12 VTI64Group

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

19 CAPSPROD ProLiant

DL 580

(4) Intel®

Xeon™ MP CPU

3.30 GHz 2

Core(s)

1GB EA2BLD5Z42 192.168.124.22 WorkGroup

20 ACWeb1 ProLiant

DL160

Intel(R)

Xeon(TM)

Processor 2 GHz

(4) Core(s)

8GB DDR3

(2)

MXQ01807Q2 10.108.20.1 WorkGroup

21 ACDCPTSHOST1 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6154 CPU @

3.00GHz, 2993

Mhz

160GB 2M291004M5 10.70.21.10 PTSPRD

22 ACDCPTSHOST2 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6154 CPU @

3.00GHz, 2993

Mhz

160GB 2M2911009X 10.70.21.20 PTSPRD

23 ACDCPTSHOST3 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6154 CPU @

3.00GHz, 2993

Mhz

128GB 2M291004M4 10.70.21.30 PTSPRD

24 PTSPRDDB1 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6146 CPU @

3.20GHz,3193

Mhz

128GB 2M290900YM 10.70.21.4 PTSPRD

25 PTSPRDDB2 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6146 CPU @

3.20GHz,3193

Mhz

128GB 2M290900YR 10.70.21.5 PTSPRD

26 ACDCDB01 ProLiant

DL380

Gen9

(2) Intel(R)

Xeon(R) CPU

E5-2640 v3 @

2.60GHz, 2597

Mhz

48GB MXQ52901X4 10.70.0.11 Workgroup

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

27 ACDCVirtual03 ProLiant

DL380p

Gen8

(2) Intel(R)

Xeon(TM)

Processor 2.5

GHz (x64

Family)

32GB 2M24281FMG 10.108.20.4 Workgroup

28 ACDCWEB02 ProLiant

DL385

(2) Intel(R)

Xeon(TM)

Processor 2.1

GHz (x64

Family)

16GB USE710V02N 10.70.100.200 Workgroup

29 ACDCWEB01 ProLiant

DL380

(2) Intel(R)

Xeon(R) CPU

E5345 @

2.33GHz, 2333

Mhz

16GB 2XU74902XU 10.108.20.2 Workgroup

30 ACTerminal2 Proliant

DL165

(2) AMD

Opteron(tm)

Processor 6172, 2100 Mhz, 12

Core(s)

32GB 3UV10418PC 10.8.255.20 ACR

31 ACTerminal3 Proliant

DL360

(2) Intel(R)

Xeon(R) CPU

E5-2650 v3 @

2.30GHz, 2297

Mhz

128GB CN761902VD 10.8.252.28 ACR

32 VTIBackup Proliant

DL180

Gen9

Intel Xeon® CPU

E5-2623 V4

16GB 2M2733024S 10.66.21.40 PTS.NET

AS-NEEDED

ON-SITE

MAINTENANCE

AND SUPPORT

MONDAY-

FRIDAY 8-5

AFTER

BUSINESS HOURS

MONDAY-FRIDAY

WEEKENDS HOLIDAYS

VENDOR WEB PORTAL, TELEPHONE

AND/OR E-MAIL SUPPORT 24/7

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

SECTION 3. IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support

Attachment B Pricing

SUPPORT

VENDOR WEB PORTAL/TELEPHONE/E-MAIL

Line Item Description Quantity Unit of

Measure Unit Cost Total

1 VENDOR WEB PORTAL,

TELEPHONE AND/OR E-MAIL

SUPPORT 24/7

1 YEAR

TOTAL

AS NEEDED ON-SITE MAINTENANCE (ONSITE)

ONSITE SERVICE

SERVICE Description Unit of Measure Unit Cost

2 AS-NEEDED ON-SITE MAINTENANCE AND

SUPPORT(MONDAY-FRIDAY 8-5)

HOUR

3 AS-NEEDED ON-SITE MAINTENANCE AND

SUPPORT ( AFTER BUSINESS HOURS MONDAY-

FRIDAY)

HOUR

4 AS-NEEDED ON-SITE MAINTENANCE AND

SUPPORT (WEEKENDS)

HOUR

5 AS-NEEDED ON-SITE MAINTENANCE AND

SUPPORT ( HOLIDAYS)

HOUR

HARDWARE

PARTS ONLY

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

Line

Ite m

Description Quantit y Unit of

Measur e

Unit

Cos t

Tota l

SERVER NAME MODE

PROCESSO

MEMOR

Y S/N

6 HARDWAR

E [*] 1 EACH ACBACKUP Proliant

DL180

Intel Xeon

E5620

2.40ghz 4 cores

8 GB (2)

4GB

DDR3

ECC

3UV1116DX

7 HARDWAR

E [*] 1 EACH ACBBHR Proliant

DL165

AMD Operon

6134 2.3ghz 8 cores

8 GB (2)

4GB

3UI1218E3L

8 HARDWAR

E [*] 1 EACH ACVirtualFarm01 Proliant

DL380

(2) Intel Xeon

2.5ghz 6 cores

64GB (8)

8GB

DDR3

ECC

2M24281FM

9 HARDWAR

E [*] 1 EACH ACVirtualFarm04 Proliant

DL380

(2) Intel Xeon

2.3ghz 10 cores

64GB (4)

16GB

DDR4

MXQ60102Z

10 HARDWAR

E [*] 1 EACH ACDCVIRTUAL01/RXLase r Proliant

DL160

G10

(2) Intel Xeon

2.6ghz 8 cores

48GB (6)

8GB

DDR4

CZ20290D0N

11 HARDWAR

E [*] 1 EACH ACJVUpload2 Proliant

DL160

Intel Xeon

E5506

2.13ghz 4 cores

4GB (2)

2GB

DDR3

ECC

3UV10464NR

12 HARDWAR

E [*] 1 EACH ACFS05 Proliant

DL380

(2) Intel Xeon

2.5ghz 6 cores

32GB (4)

8GB

DDR3

ECC

2M235101QL

13 HARDWAR

E [*] 1 EACH ACVirtualFarm02 Proliant

DL380

(2) Intel Xeon

2.5ghz 6 cores

32GB (4)

8GB

DDR3

ECC

2M24281FM5

14 HARDWAR

E [*] 1 EACH ACTERMINAL Proliant

DL360

(2) Intel Xeon

2.20ghz 4 cores

16GB (4)

4GB

DDR3

ECC

USE414W0Y

15 HARDWAR

E [*] 1 EACH PTSDEV Proliant

DL360

Intel Xeon

3.2ghz 8 cores

128GB (8)

16GB

DDR4

MXQ72809S

16 HARDWAR

E 1 EACH PTSTEST Proliant

DL360

(2) Intel Xeon

3.2ghz 8 cores

128GB (8)

16GB

DDR4

MXQ72808PS

17 HARDWAR

E [*] 1 EACH PTSDEVDB2 Proliant

DL360

(2) Intel Xeon

2.3ghz 10 cores

128GB (8)

16GB

DDR4

CN761902TB

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

Line

Ite m

Description Quantit y Unit of

Measur e

Unit

Cos t

Tota l

SERVER NAME MODE

PROCESSO

MEMOR

Y S/N

18 HARDWAR

E [*] 1 EACH PTSDBQA1 Proliant

DL165

(2) AMD

Opteron

2.1ghz 12 cores

128GB (8)

16GB

MXQ1381215

19 HARDWAR

E [*] 1 EACH PTSDEVDB1 Proliant

DL165

(2) AMD

Opteron

2.1ghz 12 cores

128GB (8)

16GB

3UV10418P4

20 HARDWAR

E [*] 1 EACH VTIWEB Proliant

DL380

(2) Intel Xeon

2ghz 14 cores

64GB (4)

16GB

DDR4

MXQ731048F

21 HARDWAR

E [*] 1 EACH ACVirtualfarm05 Proliant

DL380

(2) Intel Xeon

2ghz 14 cores

64GB (4)

16GB

DDR4

MXQ731048

22 HARDWAR

E [*] 1 EACH VTIDBQA Proliant

DL380

(2) Intel Xeon

2.6ghz 14 cores

64GB (4)

16GB

DDR4

MXQ73009S

23 HARDWAR

E [*] 1 EACH VTIDB2 Proliant

DL380

(2) Intel Xeon

2.6ghz 14 cores

64GB (4)

16GB

DDR4

MXQ73009S

24 HARDWAR

E [*] 1 EACH CAPSPROD ProLiant

DL 580

(4) Intel®

Xeon™ MP

CPU 3.30

GHz 2 Core(s)

1GB EA2BLD5Z42

25 HARDWAR

E [*] 1 EACH ACWeb1 ProLiant

DL160

Intel(R)

Xeon(TM)

Processor 2

GHz (4)

Core(s)

8GB

DDR3 (2)

MXQ01807Q

26 HARDWAR

E [*] 1 EACH ACDCPTSHOST1 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6154 CPU @

3.00GHz, 2993 Mhz

160GB 2M291004M5

27 HARDWAR

E [*] 1 EACH ACDCPTSHOST2 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6154 CPU @

3.00GHz, 2993 Mhz

160GB 2M2911009X

28 HARDWAR

E [*] 1 EACH ACDCPTSHOST3 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6154 CPU @

3.00GHz, 2993 Mhz

128GB 2M291004M4

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

Line

Ite m

Description Quantit y Unit of

Measur e

Unit

Cos t

Tota l

SERVER NAME MODE

PROCESSO

MEMOR

Y S/N

29 HARDWAR

E [*] 1 EACH PTSPRDDB1 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6146 CPU @

3.20GHz,3193

Mhz

128GB 2M290900Y

30 HARDWAR

E [*] 1 EACH PTSPRDDB2 ProLiant

DL380

G10

(2) Intel(R)

Xeon(R) Gold

6146 CPU @

3.20GHz,3193

Mhz

128GB 2M290900YR

31 HARDWAR

E [*] 1 EACH ACDCDB01 ProLiant

DL380

Gen9

(2) Intel(R)

Xeon(R) CPU

E5-2640 v3 @

2.60GHz, 2597 Mhz

48GB MXQ52901X

32 HARDWAR

E [*] 1 EACH ACDCVirtual03 ProLiant

DL380p

Gen8

(2) Intel(R)

Xeon(TM)

Processor 2.5

GHz (x64

Family)

32GB 2M24281FM

33 HARDWAR

E [*] 1 EACH ACDCWEB02 ProLiant

DL385

(2) Intel(R)

Xeon(TM)

Processor 2.1

GHz (x64

Family)

16GB USE710V02N

34 HARDWAR

E [*] 1 EACH ACDCWEB01 ProLiant

DL380

(2) Intel(R)

Xeon(R) CPU

E5345 @

2.33GHz, 2333 Mhz

16GB 2XU74902XU

35 HARDWAR

E [*] 1 EACH ACTerminal2 Proliant

DL165

(2) AMD

Opteron(tm)

Processor

6172, 2100

Mhz, 12

Core(s)

32GB 3UV10418PC

36 HARDWAR

E [*] 1 EACH ACTerminal3 Proliant

DL360

(2) Intel(R)

Xeon(R) CPU

E5-2650 v3 @

2.30GHz, 2297 Mhz

128GB CN761902VD

37 HARDWAR

E [*] 1 EACH VTIBackup Proliant

DL180

Gen9

Intel Xeon®

CPU E5-2623

16GB 2M2733024S

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

Line

Ite m

Description Quantit y Unit of

Measur e

Unit

Cos t

Tota l

SERVER NAME MODE

PROCESSO

MEMOR

Y S/N

[*] Denotes item is taxable

Sales Tax (@ 9.25%)

TOTAL

SECTION 4. VENDOR QUESTIONNAIRE

4.1 BID VALIDITY: *

Bids will be valid for a period of 365 days after IFB closing date.

☐ Please confirm

*Response required

4.2 COMPANY PROFILE, REFERENCES BIDDER CERT

4.2.1 Company Legal Name:*

*Response required

4.2.2 Company Legal Status (Corporation, Partnership, Sole Proprietor, etc.):*

*Response required

4.2.3 Business Address:*

*Response required

4.2.4 Telephone No:*

*Response required

4.2.5 Facsimile Number:*

*Response required

4.2.6 E-mail Address:*

*Response required

4.2.7 Length of time the firm has been in business:*

*Response required

4.2.8 Length of time at current location:*

*Response required

4.2.9 Is your firm the sole proprietor doing business under a different name:*

☐ Yes

☐ No

*Response required

When equals "Yes"

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

4.2.10 If yes, please indicate sole proprietor’s name and the business name:*

*Response required

4.2.11 Is your firm incorporated:*

☐ Yes

☐ No

*Response required

When equals "Yes"

4.2.12 If yes, State of Incorporation:*

*Response required

4.2.13 Federal Taxpayer I.D. No:*

*Response required

4.2.14 D-U-N-S® No:*

*County requires a valid D-U-N-S® number prior to Contract Award. If needed, your company may obtain one at no cost at www.dnb.com. If you are unable to provide/obtain a D-U-N-S® number, please indicate so in your proposal/bid submission response.

*Response required

4.2.15 UEI No*

The County requires a valid UEI number prior to Contract Award. Your company may obtain one at no cost at https://sam.gov/entity-registration.

*Response required

4.2.16 Regular Business Hours:*

*Response required

4.2.17 Regular Holidays and Hours when business is closed:*

*Response required

4.2.18 Contact person in reference to this solicitation:*

• Contact Full Name:

• Telephone No:

• Facsimile Number:

• E-mail Address:

• Cell or Pager Number:

*Response required

4.2.19 Name of Service Manager:*

• Contact Full Name:

http://www.dnb.com/ https://sam.gov/entity-registration

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

• Telephone No:

• Facsimile Number:

• E-mail Address:

• Cell or Pager Number:

*Response required

4.2.20 Contact Person for Accounts Payable:*

• Contact Full Name:

• Telephone No:

• Facsimile Number:

• E-mail Address:

• Cell or Pager Number:

*Response required

4.2.21 Information Technology Contact:*

• Contact Full Name:

• Telephone No:

• Facsimile Number:

• E-mail Address:

• Cell or Pager Number:

*Response required

4.2.22 In the event of an emergency or declared disaster, the following information is required:*

• Name of Contact individual during non-business hours:

• Telephone No:

• Facsimile Number:

• E-mail Address:

• Cell or Pager Number:

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

4.2.23 References (minimum 3)*

Please Provide the following information for at least three (3) references:

Contractor shall submit at least three (3) references or letter of references where similar work of similar size is currently in process or recently completed. References must cover commodities or services performed by your company within the past ten (10) years. Include name of firm, phone, and name of the contact person, a brief work/project description, and completion date. These references will be checked and could affect the award of the

Contract. References shall not be provided for department conducting the solicitation.

• Firm Name:

• Address:

• Contact Person:

• Phone Number:

• Email Address:

• Contract Description:

• Contract Term:

• Contract Amount:

*Response required

4.3 BIDDER CERTIFICATION

4.3.1 Conflict of Interest*

Bidder must certify either Yes or No below:

Bidder certifies current/past financial, business or other relationship(s) with the County exist/existed as follows:

A. (Yes) Disclose any financial, business or other relationship with the County of Orange, any other entity that the Orange County Board of Supervisors governs*, or any Orange

County Board member, officer or employee, which could affect or influence award of the contract for the services you propose to provide.

B. (No) Bidder certifies that no relationships exist/existed as outlined in item I above.

*Orange County Board of Supervisors govern: All Assessment Districts, All Community

Facilities Districts, All Reassessment Districts, Housing and Community Development

Commission, Housing Successor Agency to the Orange County Development Agency, In-

Home Supportive Services Public Authority, Industrial Development Authority For

Orange County, Local Redevelopment Authority Marine Corp Air Station (MCAS) El

Toro, Orange County Financing Authority, Orange County Flood Control District, Orange

County Housing Authority, Orange County Housing Authority Acting As the Housing

Successor Agency, Orange County Public Financing Authority, Orange County Special

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

Financing Authority, South Orange County Public Financing Authority, and the Successor

Agency to the Orange County Development Agency

☐ Yes

☐ No

*Response required

When equals "Yes"

4.3.2 Disclose any financial, business or other relationship with the County of

Orange, any other entity that the Orange County Board of Supervisors governs*, or any

Orange County Board member, officer or employee, which could affect or influence award of the contract for the services you propose to provide.*

*Response required

4.3.3 Litigation*

Bidder must certify either Yes or No below:

Bidder certifies current/past litigation as follows:

A. (Yes) Bidder shall provide detailed information regarding litigation (court and case number), liens, or claims involving Bidder, or any company that holds a controlling interest in Bidder, against the County of Orange in the past seven (7) years.

B. (No) Bidder certifies that Bidder or any proposed subcontractors do not have any past or current litigation.

☐ Yes

☐ No

*Response required

When equals "Yes"

4.3.4 Bidder shall provide detailed information regarding litigation (court and case number), liens, or claims involving any proposed subcontractors, or any company that holds a controlling interest in subcontractor firm(s), against the County of Orange in the past seven (7) years.*

*Response required

4.3.5 Name/Ownership Changes:*

Respondent must certify either Yes or No below:

A. (Yes) Respondent certifies past company name changes and/or ownership changes, for

Respondent’s firm and any proposed subcontractor firm, as follows:

1. Respondent shall provide detailed information regarding any company name changes

(including legal business names) in the past seven (7) years.

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

B. (No) Respondent certifies that Respondent or any proposed subcontractors have not had any company name change or ownership changes in the past seven (7) years.

☐ Yes

☐ No

*Response required

When equals "Yes"

4.3.6 Bidder shall provide detailed information regarding any company ownership changes (including legal business names) in the past seven (7) years. *

4.3.7 Statement of Compliance*

A. (Yes): Bidder certifies it is in strict compliance with this IFB, including, but not limited to the terms and conditions set forth in the Model Contract and its Attachments and

Exhibits, and no exceptions are proposed.

B. (No): Bidder certifies it is in strict compliance with this IFB, including the terms and conditions set forth in the Model Contract and its Attachments and Exhibits, except for those exceptions expressly listed as required by this IFB and attached hereto. Attachments for each proposed exception to this IFB, including, but not limited to the Model Contract, must include:

1. The complete provision Bidder is taking exception to.

2. The IFB page number and section of the provision Bidder is taking exception to.

3. The suggested rewording (i.e., Microsoft Word track changes)

4. Reason(s) for submitting the proposed exception.

5. Any impact the proposed exception may have on the services to be provided.

☐ Yes

☐ No

*Response required

When equals "No"

4.3.8 Provide exceptions to the requirements of this IFB including the terms and conditions set forth in the Model Contract and its Attachments and Exhibits.*

*Response required

4.3.9 Financial Status*

A. Bidder shall indicate whether its principals, directors, or majority shareholder(s), or any company

Bidder has held a controlling interest in, or which has held a controller interest in Bidder, has ever

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS filed or has been involuntarily put into bankruptcy or has been declared bankrupt. If yes, attach statement indicating the bankruptcy date, court jurisdiction, trustee’s name and telephone number, amount of liabilities, amount of assets and current status of bankruptcy.

No action pending No prior action Information Attached

☐ No Action Pending

☐ No Prior Action

☐ Information attached

*Response required

4.3.10 Is your firmIs your firm a County Of Orange Local Small Business (OCLSB) or a

Disabled Veteran Business Enterprise (DVBE)?*

To participate as an OCLSB and/or DVBE, the requirements in the OCLSB AND DVBE

PREFERENCE POLICIES CERTIFICATION REQUIREMENTS must be met.

☐ Yes

☐ No

*Response required

When equals "Yes"

4.3.11 County of Orange Local Small Business (OCLSB) and/or Disabled Veteran

Business Enterprise (DVBE) Affirmation*

Please download the below documents, complete, and upload.

• Local_Small_Business_(OCLSB...

*Response required

4.3.12 The Levine Act: County of Orange Campaign Contribution Disclosure*

The Levine Act compliance is a minimum submittal requirement of this solicitation.

Please complete and sign the County of Orange Campaign Contribution Disclosure Form attached hereto. A proposer’s failure to provide a completed and signed copy will render its proposal as incomplete and nonresponsive.

• Levine_Act_-_Campaign_Contr...

*Response required

4.3.13 Certification Regarding Debarment *

Please download the below documents, complete, and upload.

• CERTIFICATION_REGARDING_DEB...

*Response required https://procurement.opengov.com/portal/ocgov/projects/140907/document?section=undefined https://procurement.opengov.com/portal/ocgov/projects/140907/document?section=undefined 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https://government-project.s3.us-west-2.amazonaws.com/69844/9f2296fe-bd3e-4df6-920a-ebc4b2efa3fa_Levine_Act_-_Campaign_Contribution_Disclosure_Form_-_2024-12.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIA47RIURE4DVG2UTTQ%2F20250123%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250123T225546Z&X-Amz-Expires=72000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEP3%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIQCvcndhUltjCTif9yJISBVSKcIc5fhjFIkGzjHXMOyTiAIgCfy85S6YJdmR3aGS14wwKzW0QHtdaBhyCprDuTF7A4cqjAUI9v%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgw4OTIzNjQ2ODc2NzIiDJw0zyrYPQ4rpwsu9irgBB02UBViRgaEINDBbULer7v1oSuuRRUMC%2BCz9%2B3l4jptF9cuDvFQEo5tap30b3kTaACgxFiv%2FZfe88Je8UxZveXODDhAbS0r8h4DQx1mDUp0IW1baSsLBLRNe47SrrqRIOv1m7jul0SN2c5whrfH9%2BrzzzFLbpfUxgiUXtlPGRYBoZGszuW6TiQyF1unGSlZMoN8%2FNs0te6Ecgoj0mox2gPvwXWP37cstVPdyq2QBXvEKwmYSCFr%2FL86suq0tQ9mLlMcM3OpIACEUYmCvZyJ20WAhlAIlVlf%2F9q8v5Vk3NSKqf3SleZdevTEBFT45m2RvWVIBc8EzvuLNy5kAvxU1jJH9yNeFj56Y9hio73wRxUWTSCPE4%2Fid8ENLoY%2FblCQ1KrDAeR5WKRqfihKFoVkq5OJYTLPow%2BYmkG%2BxDwincYivT%2B9wflKSuFYPxethSoSjMpyEsoVe0eSKhz%2FOjS3RcwWc8WApeuS5ScbH8KSxQMP11XpGpVPy1PH%2BV5yjQ7K8ZbrIBooM%2B93NZb3wsnqKxzMRczwMQZKJgJEy6O0dQHdEUl7P3GLIUlm58KHeIcnidKqa5uLQVuAaufw8MVzgpdBA2cPcd%2FA15EKQL%2F9kXF3kYV1m9uI%2FpyH1cQrax5opITIZfvfWF7khS9VOf4hTorcSxUTHaXuVRlhixYHNBqe6rwgQtFM1yzf9%2Bxgh1%2BDowMWoCHOYTnrmUIZrzbPnHSiNwGCYkiFn3gleeijzjphTASNuEWT4lyoaofqYT3Ts3Ntg%2BDbNZrRThUKxv7pONJT3zE2aSkY4mnJhsBNSUOfMNHbyrwGOpsBtWoPVj9rf7FwZwnWh4RMbfIoUsfSkMsI1NfeSjYZGJEVselorb2F%2B3DD%2BgY2ZkMl6cNGiKh41AsKEM%2BxAu47GvYfUzQZVjV7npQ578r2nQN9p8hCq4c5KBTjBl3al92n3dsjQnADZFnhfhlqpWpvWSS1epSX4LsD2M%2FnEuY6NCFTOEGH%2FJOKhggy5jrkCTu5x0aM6K3ydEY1VlM%3D&X-Amz-Signature=998b58331038da5981a52c85d7971e2db3723873b131b0ba389477d8d49ec665&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22Levine_Act_-_Campaign_Contribution_Disclosure_Form_-_2024-12.pdf%22&x-id=GetObject https://government-project.s3.us-west-2.amazonaws.com/69844/4f66413b-991a-48a7-b627-a9ce1bd24a32_CERTIFICATION_REGARDING_DEBARMENT_OC.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIA47RIURE4DVG2UTTQ%2F20250123%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250123T225546Z&X-Amz-Expires=72000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEP3%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIQCvcndhUltjCTif9yJISBVSKcIc5fhjFIkGzjHXMOyTiAIgCfy85S6YJdmR3aGS14wwKzW0QHtdaBhyCprDuTF7A4cqjAUI9v%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgw4OTIzNjQ2ODc2NzIiDJw0zyrYPQ4rpwsu9irgBB02UBViRgaEINDBbULer7v1oSuuRRUMC%2BCz9%2B3l4jptF9cuDvFQEo5tap30b3kTaACgxFiv%2FZfe88Je8UxZveXODDhAbS0r8h4DQx1mDUp0IW1baSsLBLRNe47SrrqRIOv1m7jul0SN2c5whrfH9%2BrzzzFLbpfUxgiUXtlPGRYBoZGszuW6TiQyF1unGSlZMoN8%2FNs0te6Ecgoj0mox2gPvwXWP37cstVPdyq2QBXvEKwmYSCFr%2FL86suq0tQ9mLlMcM3OpIACEUYmCvZyJ20WAhlAIlVlf%2F9q8v5Vk3NSKqf3SleZdevTEBFT45m2RvWVIBc8EzvuLNy5kAvxU1jJH9yNeFj56Y9hio73wRxUWTSCPE4%2Fid8ENLoY%2FblCQ1KrDAeR5WKRqfihKFoVkq5OJYTLPow%2BYmkG%2BxDwincYivT%2B9wflKSuFYPxethSoSjMpyEsoVe0eSKhz%2FOjS3RcwWc8WApeuS5ScbH8KSxQMP11XpGpVPy1PH%2BV5yjQ7K8ZbrIBooM%2B93NZb3wsnqKxzMRczwMQZKJgJEy6O0dQHdEUl7P3GLIUlm58KHeIcnidKqa5uLQVuAaufw8MVzgpdBA2cPcd%2FA15EKQL%2F9kXF3kYV1m9uI%2FpyH1cQrax5opITIZfvfWF7khS9VOf4hTorcSxUTHaXuVRlhixYHNBqe6rwgQtFM1yzf9%2Bxgh1%2BDowMWoCHOYTnrmUIZrzbPnHSiNwGCYkiFn3gleeijzjphTASNuEWT4lyoaofqYT3Ts3Ntg%2BDbNZrRThUKxv7pONJT3zE2aSkY4mnJhsBNSUOfMNHbyrwGOpsBtWoPVj9rf7FwZwnWh4RMbfIoUsfSkMsI1NfeSjYZGJEVselorb2F%2B3DD%2BgY2ZkMl6cNGiKh41AsKEM%2BxAu47GvYfUzQZVjV7npQ578r2nQN9p8hCq4c5KBTjBl3al92n3dsjQnADZFnhfhlqpWpvWSS1epSX4LsD2M%2FnEuY6NCFTOEGH%2FJOKhggy5jrkCTu5x0aM6K3ydEY1VlM%3D&X-Amz-Signature=1c5413b45c9fa034925316da87e46f7ba2c127464b68f7fdf7441bacaaa65ddd&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22CERTIFICATION_REGARDING_DEBARMENT_OC.pdf%22&x-id=GetObject

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

4.3.14 Contractor Safety*

Contractor shall comply with County’s Safety and Loss Prevention Policy and Procedure #306

(“Contractor Safety Responsibilities”) and submit a copy of its Injury and Illness Prevention

Program (IIPP) and Contractor Safety-Activity Checklist to the designated County Procurement staff as part of the solicitation and/or contract process. Contractor will notify County Project

Manager of any revisions to the Safety-Activity Checklist and will provide a new Safety-Activity

Checklist upon County request. The IIPP shall comply with California Code of Regulations, Title 8, Section 1509 or 3203 (whichever applies). Contractor shall submit other safety programs that pertain to the type of job that will be performed on site. County reserves the right to conduct inspections and audits as necessary for the purpose of evaluating any aspect of safety performance under this Contract.

*Response required

4.3.15 Safety Data Sheets (SDS)*

Contractor is required to provide a Safety Data Sheet (SDS) compliant with California Code of

Regulations, Title 8, Section 5194, for each hazardous substance that is provided, used or created as part of the goods or services provided by Contractor to County. The SDS for each substance must be sent to either the County Project Manager, as specified in the “Notices” provision of this Contract, or to the place of shipment or provision of goods/services.

*Response required

SECTION 5. GENERAL INFORMATION

5.1 IMPORTANT NOTICE

The County has attempted to provide all information available. It is the responsibility of each

Bidder to review, evaluate, and, where necessary, request any clarification prior to submission of a bid. If any person contemplating submitting a bid in response to this IFB is in doubt as to the true meaning of any part of the solicitation documents attached hereto or finds discrepancies in or omissions from the specifications, they must submit a written request for clarification/interpretation to the County Deputy Purchasing Agency (DPA) via the County’s online biding system.

5.2 COMMUNICATION

Bidders are not to contact other County personnel with any questions or clarifications concerning this Invitation for Bid (IFB). County will provide all official communication concerning this

IFB. Any County response relevant to this IFB other than through or approved by County is unauthorized and will be considered invalid.

All questions regarding this IFB must be submitted via the County’s eProcurement Portal at:

https://procurement.opengov.com/portal/ocgov.

https://cpo.ocgov.com/sites/cpo/files/2021-10/306%20County's%20Safety%20and%20Loss%20Prevention%20Policy%20and%20Procedure.pdf https://cpo.ocgov.com/sites/cpo/files/2021-10/306%20County's%20Safety%20and%20Loss%20Prevention%20Policy%20and%20Procedure.pdf https://cpo.ocgov.com/sites/cpo/files/2021-10/Contractor%20Safety%20-%20Activity%20Checklist.pdf https://procurement.opengov.com/portal/ocgov

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

5.3 CLARIFICATION/INTERPRETATION

If clarification or interpretation of this solicitation is considered necessary by County, a written addendum shall be issued and the information will be posted on County’s online bid system. Any interpretation of, or correction to, this solicitation will be made only by addendum issued by the County DPA. All addenda will be submitted and posted on the County’s online bidding system. It is the responsibility of each Bidder to periodically check the County’s online biding system to ensure that they have received and reviewed any and all addenda to this solicitation. The County will not be responsible for any other explanations, corrections to, or interpretations of the documents, including any oral information.

All questions or requests for interpretation must be received by Monday, January 27, 2025 before 12:00 am.

5.4 BID VALIDITY

Bids will be valid for a period of 365 days after IFB closing date.

5.5 IMPORTANT DATES

These dates only apply to IFB# IFB No. IFB-003-2756310-LS

Release Project Date: January 16, 2025

Question Submission Deadline: January 27, 2025, 12:00am

Bid Submission Deadline: February 10, 2025, 12:00am

5.6 LOBBYISTS

County of Orange does not require and neither encourages or discourages the use of lobbyists or other consultants for the purpose of securing business.

ORANGE COUNTY BOARD OF SUPERVISORS

AND COUNTY AGENCY OFFICERS

Board of Supervisors

Donald P. Wagner, Chairman, Third District

Doug Chaffee, Vice Chairman, Fourth District

Janet Nguyen, First District

Vicente Sarmiento, Second District

Katrina Foley, Fifth District

County Agency Officers

Claude Parrish, Assessor

Hugh Nguyen, Clerk-Recorder

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

Todd Spitzer, District Attorney-Public Administrator

Don Barnes, Sheriff-Coroner

Shari A. Freidenrich, Treasurer-Tax Collector

Andrew Hamilton, Auditor-Controller-Elect

SECTION 6. GENERAL INSTRUCTIONS

6.1 REVIEW

Before submitting a bid, Bidders shall carefully review the General Instructions and examine the solicitation contents, including the Model Contract Terms, Conditions and Scope of Work.

Bidders shall include in their bid response a monetary sum to cover the cost of all items included in the Contract. The Model Contract contained in this solicitation is the Contract proposed for execution. Upon award, awarded Bidder will be required to sign and submit Contract for execution.

6.2 RESPONSIVENESS

Responsive bids shall include completed submittals/attachments provided in the VENDOR

QUESTIONNAIRE.

6.3 BID SUBMISSION

Electronic Bids shall be submitted via the County’s online bidding system via the following link https://procurement.opengov.com/portal/ocgov. All required sections of the IFB as listed above, must be submitted via the County’s eProurement Portal. Bidder is solely responsible for “on time” submission of their electronic bid. The County will not accept late bids and no exceptions shall be made. County will only receive those bids that were transmitted successfully.

Note: Electronic Bids cannot be viewed by County until after the IFB deadline. If you encounter any problems with your registration, system, bid submission, or other system issues please contact OpenGov’s support staff via the live chat option or via email at procurement-support@opengov.com.

6.4 AWARD

Upon recommendation of Contract award, Bidder will be required to submit the following documents within seven (7) days of County notification, unless otherwise specified in the solicitation:

A. Insurance: Certificate(s) of Insurance, including additional Insured Endorsement(s); refer to Model Contract, Article O-Insurance

B. W-9 Form: Current signed W-9 (Taxpayer ID No & Certification), which includes

Contractor’s Legal Business Name(s). Out of State Vendors may be required to submit a

587/590 Form.

https://procurement.opengov.com/portal/ocgov/projects/140907/document?section=1273905 https://procurement.opengov.com/portal/ocgov/projects/140907/document?section=1273905 https://procurement.opengov.com/portal/ocgov mailto:procurement-support@opengov.com mailto:procurement-support@opengov.com

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

6.5 PRICING

A. Bid Prices: The bid prices quoted on this solicitation shall be firm for the entire contract term of the awarded Contract.

B. Addenda: Bid prices offered shall reflect all addenda issued by County.

C. Scope of Work: Bids shall be submitted only for the items and/or services as stated in the Scope of Work, Attachment A of Model Contract; bids for other than the items and/or services listed will not be considered.

D. Firm Prices: The County will only consider firm price bids.

E. Profit: The net amount of profit will remain firm for the entire term of the Contract. Contract adjustments which increase Contractor’s profit will not be allowed.

F. Price Decreases: All price/rate decreases will automatically be extended to the County. Please reference Paragraph – Price Increase/Decrease provision for additional information.

G. Acceptance: Bids must be provided for each item separately, “all-or-none” bids will not be accepted unless in the best interest of the County.

6.6 NO SUBSTITUTION

The bidder is required to meet all specifications and requirements contained in this solicitation. No substitutions will be accepted, unless prior County written approval is received.

6.7 COMPANY PROFILE, BIDDER CERTIFICATION AND REFERENCES ***

MAY BE A VENDOR QUESTION

Bidder shall utilize the forms provided to satisfy this requirement.

6.8 DISCREPANCIES

Bidder shall take all responsibility for any errors or omissions in their bids. Any discrepancies in numbers or calculations shall be interpreted to reflect the lowest price to the County.

If prior to contract award, a Bidder discovers a mistake in their bid which renders the Bidder unwilling to perform under any resulting contract, the Bidder must immediately notify the buyer and request to withdraw the bid. It shall be solely within the County's discretion as to whether withdrawal will be permitted. If the solicitation contemplated evaluation and award of "all or none" of the items, then any withdrawal must be for the entire bid. If the solicitation provided for evaluation and award on a line item or combination of items basis, the County may consider permitting withdrawal of specific line item(s) or combination of items.

6.9 BID EXPENSES

The County shall not be liable for any expenses incurred by potential Contractors in the preparation or submission of their bids. Pre-contractual expenses are not to be included in the Contractor’s Pricing Sheet.

Pre-contractual expenses are defined as, including but not limited to, expenses incurred by Bidder in:

A. Preparing its bid in response to this IFB.

B. Submitting that bid to the County.

C. Negotiating with the County any matter related to the bid; and, Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

D. Any other expenses incurred by the Bidder prior to the date of the award and execution, if any, of the Contract.

6.10 PROTESTS

In the event a Bidder believes that County’s solicitation is unfairly restrictive or ambiguous or contains conflicting provisions or the Bidder believes that any resulting Contract would be commercially impractical to perform, the Bidder must file a written protest with the County DPA.

A. ProcedureAll protests shall be typed under the protester’s letterhead and submitted in accordance with the provisions stated herein. All protests shall include at a minimum the following information:

1. The name, address and telephone number of the protester.

2. The signature of the protester or the protester’s representative.

3. The solicitation or contract number.

4. A detailed statement of the legal and/or factual grounds for the protest; and

5. The form of relief requested.

B. Protest of Bid Specifications:

1. All protests related to bid specifications must be submitted to the County DPA no later than five (5) business days prior to the close of the bid. Protests received after the five (5) business day deadline will not be considered by the County.

2. In the event the protest of specifications is denied, and the protester wishes to continue in the solicitation process, they must still submit a bid prior to the close of the solicitation in accordance with the bid submittal procedures provided in the bid.

C. Protest of Award of Contract:In protests related to the award of a contract, the protest must be submitted no later than five (5) business days after the notice of the proposed contract award is provided by the County DPA. Protests relating to a proposed contract award which are received after the five (5) business day deadline will not be considered by the County.

1. Protest Process

a. In the event of a timely protest, the County shall not proceed with the solicitation or award of the contract until the County DPA, the County Procurement Officer or the Procurement

Appeals Board renders a decision on the protest.

b. Upon receipt of a timely protest, the County DPA will within ten (10) business days of the receipt of the protest, issue a decision in writing which shall state the reasons for the actions taken.

c. The County may, after providing written justification to be included in the procurement file, make the determination that an immediate award of the contract is necessary to protect the substantial interests of the County. The award of a contract shall in no way compromise the protester’s right to the protest procedures outlined herein.

d. If the protester disagrees with the decision of the County DPA, the protestor may submit a written notice to the Office of the County Procurement Officer requesting an appeal to the

Procurement Appeals Board, in accordance with the process stated below.

B. Appeal Process

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

A. If the protester wishes to appeal the decision of the County DPA, the protester must submit, within three (3) business days from receipt of the County DPA’s decision, a written appeal to:

Email: CPOAppeals@ocgov.com

County of Orange/County Procurement Office 400 West Civic Center Drive, 5th Floor Santa Ana, CA 92701

B. Within fifteen (15) business days, the County Procurement Officer will review all materials in connection with the grievance, assess the merits of the protest and provide a written determination that shall contain his or her decision on whether the protest shall be forwarded to the Procurement Appeals Board.

C. The decision of the County Procurement Officer on whether to allow the appeal to go forward will be final and there shall be no right to any administrative appeals of this decision.

6.11 ACCEPTANCE/REJECTION/AWARD

Acceptance/Rejection/Award

A. Bids submitted in response to this IFB may become subject to public disclosure under the California

Public Records Act, and other applicable law. The County shall not be liable in any way for disclosure of any such records. Additionally, all bids shall become the property of the County.

B. The lowest responsive, responsible Bidder will be recommended for contract award.

C. Bids will be reviewed by the County for responsiveness to all requirements. The County has the right to reject any bid deemed unresponsive or lacking the resources or experience to adequately perform the services described herein.

D. Only those responsible, responsive bids meeting all solicitation requirements and specifications shall be further reviewed for consideration for award. Award shall be based on the lowest, responsive, responsible bid.

E. Please take notice, non-acceptance of the County of Orange terms and conditions, incorporated in model contract, may deem a bid non-responsive. County may not accept any other terms, conditions, or provisions contrary to those contained within this solicitation.

F. Final award determination shall be based upon the lowest responsive, responsible bid, and may also include a review of Bidder’s ability to meet the requirements and perform the services specified in this solicitation; Bidder’s references and past performance; and Bidder’s acceptance of County of

Orange terms and conditions. In addition, County reserves the right to verify and validate any information prior to Contract Award and during the entire term of the Contract.

G. By submitting a response to this solicitation, Bidders agree to accept the decision of the County

DPA as final.

H. Awarded Bidder will be required to sign a contract upon award. If Bidder is a corporation, signature will be provided in accordance with the corporation’s code as specified in this solicitation.

mailto:CPOAppeals@ocgov.com

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS

6.12 RIGHTS RESERVED TO COUNTY:

The County reserves the right to:

A. Waive, at its discretion, any irregularity or informality, which County deems correctable or otherwise not warranting rejection of the bid.

B. County reserves the right, at its sole discretion, to make multiple awards to Bidders for services requested in this solicitation.

C. Accept or reject in whole or in part any or all bids received as a result of this solicitation at its sole discretion and to solicit for new bids, as the best interest of the County may require.

D. Negotiate the final Contract with the lowest, responsive and responsible Bidder or

Bidders as necessary to serve the best interests of the County.

E. Withdraw or cancel in part or in its entirety this solicitation at any time without prior notice and furthermore makes no representation that any contract will be awarded to any

Bidder responding to this solicitation.

F. Award its total requirements to one Bidder or to apportion those requirements among two or more Bidders as the County may deem to be in its best interests; therefore, bids must be provided for each item separately; “all-or-none” bids will not be accepted unless in the best interest of the County.

6.13 JOINT BIDS

Where two or more Bidders desire to submit a single bid in response to a solicitation, they must do so on a prime/subcontractor basis rather than as a joint venture. The County intends to contract with a single firm or multiple firms, but not with multiple firms doing business as a joint venture.

6.14 UNFAIR PRACTICES AND OTHER LAWS

Bidder warrants that its bid complies with the Unfair Practices Act (Business and Professions

Code Section 17000 et seq.) and all applicable County, State and Federal laws and regulations.

6.15 INDEPENDENCE OF BID

By submitting a bid, Bidder swears under penalty of perjury that it did not conspire with any other supplier to set prices in violation of anti-trust laws.

6.16 AMERICANS WITH DISABILITY ACT (ADA)

To comply with the non-discrimination requirements of the ADA, it is the policy of the County to make every effort to ensure that its programs, activities and services are available to all persons, including persons with disabilities. For persons with a disability needing a reasonable modification to participate in the procurement process, or for persons having questions regarding

Auditor-Controller - IFB No. IFB-003-2756310-LS Hardware, Server Maintenance and Support, IFB No. IFB-003-2756310-LS reasonable modifications for the procurement process, you must contact the buyer listed in the solicitation.

6.17 DUNS NUMBER

The County requires a valid D-U-N-S number prior to Contract Award. If needed, your company may obtain one at no cost at www.dnb.com. If you are unable to provide/obtain a D-U-N-S number, please indicate so in your bid submission response.

6.18 UNIQUE ENTITY IDENTIFIER NUMBER (UEI)

The County requires a valid UEI number prior to Contract Award of Human Services. If needed, your company may obtain one at no cost at www.usfcr.com. If you are unable to provide/obtain a

UEI number, please indicate so in your bid submission response.

SECTION 7. INFORMATION TECHNOLOGY SECURITY PROVISIONS

All Contractors with access to County data and/or systems shall establish and maintain policies, procedures, and technical, physical, and administrative safeguards designed to (i) ensure the confidentiality, integrity, and availability of all County data and any other confidential information that the Contractor receives, stores, maintains, processes, transmits, or otherwise accesses in connection with the provision of the contracted services, (ii) protect against any threats or hazards to the security or integrity of County data, systems, or other confidential information, (iii) protect against unauthorized access, use, or disclosure of personal or County confidential information, (iv) maintain reasonable procedures to prevent, detect, respond, and provide notification to the County regarding any internal or external security breaches, (v) ensure the return or appropriate disposal of personal information or other confidential information upon contract conclusion (or per retention standards set forth in the contract), and (vi) ensure that any subcontractor(s)/agent(s) that receives, stores, maintains, processes, transmits, or otherwise accesses County data and/or system(s) is in compliance with statements and…

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File details come from the government source that posted it. Updated Aug 3, 2026.