IFB-54-12204661-LES_SkydioDrone-in-a-Box_POSTING.pdf

OFFER AND ACCEPTANCE

The State seeks offers for the goods, software, and/or services described in this Invitation for Bids (IFB). The State’s acceptance of any offer must be demonstrated by execution of the acceptance found below and any subsequent Request for Best and Final Offer (BAFO), if issued. Acceptance shall create a contract having an order of precedence as follows in cases of conflict between documents comprising the contract: (1) BAFO, if any; (2) special terms and conditions specific to this IFB; (3) specifications; (4) NC Department of Information Technology Terms and Conditions of this IFB; and (5) the agreed portions of the awarded Vendor’s offer. No contract shall be binding on the State until an encumbrance of funds has been made for payment of the sums due under the contract.

EXECUTION

In compliance with this IFB, and subject to all the conditions herein, the undersigned offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered herein, within the time specified herein. By executing this offer, I certify that this offer is submitted competitively and without collusion.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR

STREET ADDRESS PO BOX, ZIP CODE

CITY, STATE, ZIP CODE TELEPHONE NUMBER

NAME and TITLE OF PERSON SIGNING

AUTHORIZED SIGNATURE DATE E-MAIL

Offer valid for ninety (90) days from date of offer opening unless otherwise stated here: ____ days.

ACCEPTANCE OF OFFER

If any or all parts of this IFB are accepted, an authorized representative of the NC Department of Transportation (NCDOT) shall affix a signature hereto. A copy of this acceptance will be forwarded to the awarded Vendor.

FOR STATE USE ONLY

Offer accepted and contract awarded on this date as indicated on the attached certification, by ___________________________________________________________________ ________________________ Authorized representative of NC Department of Transportation Date

STATE OF NORTH CAROLINA INVITATION FOR BIDS NO. 54-12204661-LES

DEPARTMENT OF TRANSPORTATION

Division of Aviation

Title: Skydio drone-in-a box (DIAB) units

Bid Opening on or before: September 29, 2026 at 10:00

Refer all inquiries to:

Latina Shelley IT Business Office Manager Lshelley2@ncdot.gov

Issue Date: September 17, 2026

Commodity Number: 251321

Using Agency: NCDOT – Aviation Division

Requisition No.: 12204661 / PR30056

Skydio X10 Bundles, Software, and Services – NCDOT (IFB 54-12204661-LES)

TABLE OF CONTENTS

1.0 INTENT, USE, DURATION AND SCOPE

2.0 GENERAL INFORMATION

2.1 SITE VISIT – Reserved

2.2 VENDOR QUESTIONS

2.3 ADDENDA

2.4 ELECTRONIC OFFER SUBMITTAL

2.5 BASIS FOR REJECTION

2.6 LATE OFFERS

2.7 NON-RESPONSIVE OFFERS

2.8 NOTICE TO VENDORS

2.9 NC E-PROCUREMENT SYSTEM

2.10 DISTRIBUTORS AND RESELLERS

2.11 POSSESSION AND REVIEW

2.12 BEST AND FINAL OFFER (BAFO)

2.13 CONTRACT AWARD

2.14 POINTS OF CONTACT

3.0 SPECIFICATIONS

3.1 VENDOR STANDARD AGREEMENTS

3.2 VENDOR UTILIZATION OF WORKERS OUTSIDE U.S

3.3 E-VERIFY

3.4 BRAND SPECIFIC PRODUCT

3.5 DESCRIPTIVE LITERATURE – Reserved

3.6 SECURITY SPECIFICATIONS

3.7 ENTERPRISE ARCHITECTURE SPECIFICATIONS

3.8 PRODUCT RECALL

3.9 WARRANTY

3.10 MAINTENANCE

3.11 CONTRACT TERM

3.12 DELIVERY

4.0 FURNISH AND DELIVER

5.0 ADDITIONAL INFORMATION – Reserved

6.0 NC DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS

7.0 NC DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS

North Carolina Department of Transportation Addendum to the Skydio Enterprise Terms of Services and Conditions of Sale, Skydio Limited Warranty, and Skydio Product End of Life Policy (Exhibit A)………………….46

1.0 INTENT, USE, DURATION AND SCOPE

NCDOT’s Division of Aviation seeks to procure four (4) Skydio, Inc.’s (Skydio) brand drone-in-a box (DIAB) units for aerial reconnaissance and data collection in response to flooding and other natural disasters in Eastern North Carolina (Lumberton area). This data will help increase the efficiency and effectiveness of emergency services. Two (2) units will be designated for NCDOT facilities (District and Maintenance yards) in the Lumberton area; while the other two (2) units will be used in conjunction with mobile trailers that can be placed at strategic locations pre-disaster for rapid deployment after an event.

In addition, these mobile units can be used during non-disaster periods for NCDOT project monitoring and/or infrastructure inspections.

Data collected will be transferred through Skydio’s cloud but will be stored on NCDOT’s servers.

Goods and Services will be provided in accordance with the terms and conditions with this IFB.

2.0 GENERAL INFORMATION

2.1 SITE VISIT – Reserved.

2.2 VENDOR QUESTIONS

All inquiries regarding this IFB must be addressed to the contact person listed on the Execution Page. Vendor contact regarding this IFB with anyone other than the contact person listed on the Execution Page may be grounds for rejection of said Vendor’s offer.

Written questions concerning this IFB will be received until September 23, 2026 at 10:00AM Eastern Time.

They must be emailed to Latina Shelley at Lshelley2@ncdot.gov.

Please enter “Questions – IFB 54-12204661-LES” as the subject of the message. Questions should be submitted in the following format:

REFERENCE VENDOR QUESTION

IFB Section, Page Number

2.3 ADDENDA

The Agency will issue an Addendum to provide a response to any questions received in accordance with Section 2.2 – “Vendor Questions” above.

The Agency may issue additional Addenda as needed to modify the specifications/requirements, terms and conditions, etc. Critical information may be included in these Addenda. It is important for Vendors to periodically check the website for any and all Addenda that may be issued prior to the bid opening date.

All Addenda will be posted on the electronic Vendor Portal (eVP) website at https://evp.nc.gov and will become Addenda to this IFB.

https://evp.nc.gov/

2.4 ELECTRONIC OFFER SUBMITTAL

Due Date: September 29, 2026

Time: 10:00 am Eastern Time

Sealed offers, subject to the conditions made a part hereof, will be received by the time and date specified above and then opened for furnishing and delivering the commodity as described herein.

It is the Vendor’s sole responsibility to submit its offer by the specified time and date of opening.

The Vendor shall bear the risk of late electronic submission due to unintended or unanticipated delay including, but not limited to, internet issues, network issues, local power outages, or application issues. No offers will be able to be uploaded in Ariba after the deadline/bid opening date and time.

a) Submit one (1) signed, original electronic offer via the Ariba Sourcing Module. The Vendor must include the signed Execution Page with the remaining pages of the solicitation in one PDF. The Execution Page must be signed and dated by an official authorized to bind the Vendor’s firm. Failure to return a signed offer shall result in disqualification.

b) File names should identify the Vendor, solicitation, and document in that order (Vendor Name, IFB 54-12204661-LES – Offer, etc.).

c) Files must not be password protected. They must be in .PDF, .JPEG, .DOC or .XLS format and capable of being copied to other sources. The Vendor’s offer may be deemed non-responsive if the Agency is unable to open the file(s).

d) If the offer contains any confidential information (as defined in the NCDIT Terms and Conditions, Section 1, Paragraph 18) “Confidentiality”), the Vendor must provide one (1) redacted electronic copy in addition to the original copy.

2.5 BASIS FOR REJECTION

Pursuant to 9 NCAC 06B.0401, the State reserves the right to reject any and all offers, in whole or in part by deeming the offer unsatisfactory as to quality or quantity, delivery, price or service offered;

non-compliance with the specifications or intent of this solicitation; lack of competitiveness; error(s) in specifications or indications that revision would be advantageous to the State; cancellation or other changes in the intended project, or other determination that the proposed requirement is no longer needed; limitation or lack of available funds; circumstances that prevent determination of the best offer; or any other determination that rejection would be in the best interest of the State.

Vendor’s contact regarding this IFB with anyone other than the person listed on Page 1 (Execution Page) may be grounds for rejection of said Vendor’s offer.

2.6 LATE OFFERS

Regardless of cause, late offers will not be accepted and will automatically be disqualified from further consideration. It shall be the Vendor’s sole risk to ensure delivery at the designated office by the designated time.

2.7 NON-RESPONSIVE OFFERS

The Vendor’s offer will be deemed non-responsive by the State and will be rejected without further consideration or evaluation if statements such as the following are included:

• “This offer does not constitute a binding offer”

• “This offer will be valid only if this offer is selected as a finalist or in the competitive range”

• “Vendor does not commit or bind itself to any terms and conditions by this submission”

• “This document and all associated documents are non-binding and shall be used for discussion purposes only”

• “This offer will not be binding on either party until incorporated in a definitive agreement signed by authorized representatives of both parties” or

• A statement of similar intent.

2.8 NOTICE TO VENDORS

The State objects to and will not be required to evaluate or consider any additional terms and conditions not previously agreed to by the State and submitted with the Vendor’s response. This applies to any language appearing in or attached to the document as part of the Vendor’s response.

By execution and delivery of this solicitation and response, the Vendor agrees that any additional terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect.

2.9 NC E-PROCUREMENT SYSTEM

The State utilizes the NC eProcurement (NCEP) system to process requisitions and issue purchase orders. See http://eprocurement.nc.gov/ and the NCDIT Terms and Conditions, paragraph “Electronic Procurement” for more information.

a) It is the Vendor’s responsibility to read these provisions carefully and to consider them in preparing the offer. By signature, the Vendor acknowledges acceptance of all provisions related to NCEP.

b) The transaction fee addressed in the NCDIT Terms and Conditions, Electronic Procurement (currently at 1.75%) applies to the purchase of goods only. It does not apply to Vendor Hosted Solutions, IaaS, PaaS, SaaS, software maintenance/support services, or any other type of services.

c) If not already registered in NCEP, the Vendor must register within two (2) days after notification of contract award.

d) The Vendor must be current on all NCEP fees prior to submitting an offer. Otherwise, the State may disqualify the Vendor from participating in this solicitation.

2.10 DISTRIBUTORS AND RESELLERS

“Resellers” as used herein, refers to businesses that routinely sell or distribute Vendor’s Products, and may include “Distributors,” “Value Added Resellers” (VARs), “Original Equipment Manufacturers” (OEMs), Channel Partners, or such other designations. These businesses must be approved by the State prior to placement of any orders. Any contract established will be subject to this solicitation and any resulting Agreement(s), and to the terms and conditions of the State’s competitive bidding process.

The Agency acknowledges that the Reseller has merely purchased the Third-Party Items for resale or license to the Agency, and that the proprietary and intellectual property rights to the Third-Party Items are owned by parties other than the Reseller (“Third Parties”). The Agency further acknowledges that except for the payment to the Reseller for the Third-Party Items, all of its rights and obligations with respect thereto flow from and to the Third Parties. The Reseller shall provide the Agency with copies of all documentation and warranties for the Third-Party Items which are provided to the Reseller. The Reseller shall assign all applicable third-party warranties for Deliverables to the Agency.

http://eprocurement.nc.gov/

2.11 POSSESSION AND REVIEW

During the evaluation period and prior to award, possession of the bids and accompanying information is limited to personnel of the issuing agency and to the committee responsible for participating in the evaluation. Vendors who attempt to gain this privileged information or to influence the evaluation process will be in violation of purchasing rules and their offer will not be further evaluated or considered.

After award of contract, the complete bid file will be available to any interested persons with the exception of trade secrets, test information or similar proprietary information as provided by statutes and rules. Any proprietary or confidential information which conforms to exclusions from public records as provided by N.C.G.S. § 132-1.2 must be clearly marked as such in the offer when submitted.

2.12 BEST AND FINAL OFFER (BAFO)

The State may establish a competitive range based upon evaluations of offers and request BAFOs from the Vendor(s) within this range (i.e., Finalist Vendors). If negotiations or subsequent offers are solicited, the Vendor(s) shall provide BAFO(s) in response. Failure to deliver a BAFO when requested shall disqualify the non-responsive Vendor from further consideration. The State will evaluate BAFO(s), oral presentations, and product demonstrations as part of the Vendors’ respective offers to determine the final rankings.

2.13 CONTRACT AWARD

It is the general intent to award this contract to one (1) Vendor. As provided by statute, award will be based on Best Value Analysis, Lowest Price Technically Acceptable Source Selection Method in accordance with N.C.G.S. § 143B-1350(h), which provides that the offer must be in substantial conformity with the specifications herein, and 09 NCAC 06B.0302.

A link to the NC Electronic Vendor Portal (eVP) allows the public to retrieve contract award information electronically from the web site: https://evp.nc.gov/ Results may be found by searching by IFB number or agency name. This information may not be available for several weeks dependent upon the complexity of the acquisition and the length of time to complete the evaluation process.

2.14 POINTS OF CONTACT

Contact with the persons shown below for contractual and technical matters related to this IFB is only permitted if expressly agreed to by the person listed on Page 1 or upon award of contract:

Vendor Contractual Point of Contact Vendor Technical Point of Contact

Contact Name:

Address:

Email:

Phone number:

Contact Name:

Address:

Email:

Phone number:

https://evp.nc.gov/

State Contractual Point of Contact State Technical Point of Contact

Latina Shelley, IT Business Office Manager 1020 Birch Ridge Drive Raleigh NC 27610 lshelley2@ncdot.gov 984-354-4282

John (Riley) Beaman, Program Manager 1050 Meridian Drive Morrisville NC 27560 jrbeaman@ncdot.gov 919-814-0574

3.0 SPECIFICATIONS

3.1 VENDOR STANDARD AGREEMENTS

The terms and conditions of the Vendor’s standard services, license, maintenance or other agreement(s) applicable to Services, Goods, Software and other Products acquired under this Agreement may apply to the extent such terms and conditions do not materially change the terms and conditions of this Agreement. In the event of any conflict between the terms and conditions of this Agreement and the Vendor’s standard agreement(s), the terms and conditions of this Agreement relating to audit and records, jurisdiction, choice of law, the State’s electronic procurement application of law or administrative rules, the remedy for intellectual property infringement and the exclusive remedies and limitation of liability in the NCDIT Terms and Conditions herein shall apply in all cases and supersede any provisions contained in the Vendor’s relevant standard agreement or any other agreement. The State shall not be obligated under any standard license and/or maintenance or other Vendor agreement(s) to indemnify or hold harmless the Vendor, its licensors, successors or assigns; nor arbitrate any dispute, nor pay late fees, legal fees or other similar costs.

The executed “North Carolina Department of Transportation Addendum to the Skydio Enterprise Terms of Services and Conditions of Sale, Skydio Limited Warranty, and Skydio Product End of Life Policy” between NCDOT and Skydio, Inc. (the “Addendum”) applies to this IFB. It is attached hereto as Exhibit A and incorporated herein by reference.

3.2 VENDOR UTILIZATION OF WORKERS OUTSIDE U.S.

In accordance with the Statewide Information Security Manual (SISM), the State restricts the location of information systems that receive, process, store, or transmit State and Federal data to the United States which includes the following areas: US States, US Territories, US Embassies, and US Military installations (stateside or overseas). This restriction applies to the Vendor and to any subcontractors engaged to provide Services under this Agreement or with access to State Data.

The Vendor must ensure that its subcontractor agreements contain the same restrictions and will be responsible for monitoring and enforcing subcontractor compliance at all times.

a. In accordance with N.C.G.S. § 143B-1361(b), the Vendor must identify the manner in which it intends to utilize resources or workers located outside the U.S. The State will evaluate the additional risks, costs, and other factors associated with such utilization prior to making an award for any such Vendor’s offer. The Vendor shall provide the following for any offer or actual utilization or contract performance: The location of work performed under a state contract by the Vendor, any subcontractors, employees, or other persons performing the contract and whether any of this work will be performed outside the United States.

Vendor to answer:

b. The corporate structure and location of corporate employees and activities of the Vendor, its affiliates or any other subcontractors.

Vendor to answer:

c. The Vendor agrees to provide notice of the relocation of the Vendor, employees of the Vendor, subcontractors of the Vendor, or other persons performing Services under a state contract outside of the United States in the event such relocation occurs during the contract term.

Vendor Agrees? YES NO

d. The Vendor agrees that any Vendor or subcontractor providing call or contact center Services to the State of North Carolina shall disclose to inbound callers the location from which the call or contact center Services are being provided.

Vendor Agrees? YES NO

e. Will any work under this contract be performed outside the United States? YES NO

The use of resources or workers located outside the United States is a critical security exception that must be escalated to the State Chief Information Officer for review pursuant to N.C.G.S. § 143B-1376(c) and §143B-1320(c). These critical security exceptions are approved only in rare and extenuating circumstances. Vendor should account for this when preparing its response.

3.3 E-VERIFY

Pursuant to N.C.G.S. § 143B-1350(k), the State shall not enter into a contract unless the awarded Vendor and each of its subcontractors comply with the E-Verify requirements of N.C.G.S. Chapter 64, Article 2. Vendors are directed to review the foregoing laws. Any awarded Vendor must submit a certification of compliance with E-Verify to the awarding agency, and on a periodic basis thereafter as may be required by the State.

3.4 BRAND SPECIFIC PRODUCT

Manufacturer(s) name and product descriptions used in this solicitation are product specific. The items offered in response to this solicitation must be the manufacturer and type specified. Failure to comply with this requirement will result in rejection of the offer.

3.5 DESCRIPTIVE LITERATURE – Reserved.

3.6 SECURITY SPECIFICATIONS

3.6.1 SOLUTIONS HOSTED ON STATE INFRASTRUCTURE – Reserved.

3.6.2 SOLUTIONS NOT HOSTED ON STATE INFRASTRUCTURE

The Solution will receive and securely manage data that is classified as:

Restricted - Restricted data represents the highest risk to the State, State Agencies, and constituents if it is disclosed or compromised. This information is likely to be regulated by State or Federal law, and access to it is restricted to a limited audience (e.g., State and Federal Tax Information [FTI], Payment Card data, Protected Health Information [PHI], Criminal Justice Information [CJI], Social Security Administration provided information, etc.)

Confidential - Includes information that is limited to a small audience with a need-to-know or legitimate business case (e.g., State employee personnel records, trade secrets, student records, sensitive public security information, etc.). If exposed to unauthorized parties, data from this category will cause high impact consequences such as regulatory fines, inability to recruit talent, loss of confidence, and/or damage to vendor relationships. This is not a complete list and is subject to legislative changes.

Internal - This is information typically used within the agency and not for public sharing. Most documents are classified as Internal within the organization, and most State employees would have access. This type of data, if exposed to unauthorized parties, would have a very limited impact on an agency’s reputation, compliance requirements or ability to achieve strategic goals.

Internally classified data does not contain direct identifiers. Often, the effects of the loss of data can be recognized in very subtle ways and may not lead to clear negative consequences causing confusion due to lack of context or minor reputational harm.

Public - Data that is open to public inspection according to state and federal law, or readily available through public sources.

Refer to the North Carolina Statewide Data Classification and Handling policy for more information:

https://it.nc.gov/document/statewide-data-classification-and-handling-policy.

To comply with the State’s Security Standards and Policies, State agencies are required to perform annual security/risk assessments on their information systems using NIST 800-53 controls.

This requirement additionally applies to all Vendor-provided, agency-managed Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions which will handle data classified as Internal, Confidential, or Restricted.

(a) To comply with the State’s Security Standards and Policies, cloud products are required to comply with applicable FedRAMP or GovRAMP security requirements, including but not limited to, continuous monitoring, incident response, and data classification as outlined in GovRAMP documentation.

(b) To streamline and standardize this requirement the State has adopted GovRAMP which is a Risk and Authorization Management Program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. GovRAMP’s security verification model is based on NIST 800-53 Rev. 5 (or current).

(c) The required GovRAMP verified status will depend on the sensitivity of the data and processes supported by the solution as defined in the Statewide Data Classification and Handling Policy.

(d) For purposes of this solicitation, in accordance with the North Carolina Department of Information Technology Statewide Information Security Manual, a GovRAMP verified status of the system is required. At offer submission, if the protected system does not currently hold a validated GovRAMP status, the Vendor will be required to provide their GovRAMP Security Snapshot Score and upon request, the complete Snapshot Matrix. If awarded the contract, the Vendor shall have an interim period from the effective date of the contract to achieve the verified GovRAMP status outlined above. The interim time periods for each data classification that requires a verified status are further described below. The Vendor shall provision access to the State to its continuous monitoring packages at a standard access level within fourteen (14) days of contract award and seven (7) days of any subsequent GovRAMP status changes. If a non-disclosure agreement (NDA) is required by https://it.nc.gov/document/statewide-data-classification-and-handling-policy the Vendor, a copy of the NDA must be uploaded with the response and executed by the Vendor and the State at the time of contract award.

(i) Public - For third-party cloud services where the highest category of information to be processed is Public data, the Vendor must submit an updated score for the product annually throughout the contract duration that meets or exceeds the original score at time of contract award. Products with GovRAMP Core, Ready, Authorized or Provisionally Authorized statuses or FedRAMP Rev. 5 authorization also satisfy the security requirement.

(ii) Internal - For third-party cloud services where the highest category of information to be processed is Internal data, the Vendor must either achieve the status of GovRAMP Core prior to award, or agree to achieve GovRAMP Core no later than twelve (12) months from the effective date of the contract.

(iii) Confidential - For third-party cloud services where the highest category of information to be processed is Confidential data, the Vendor must either achieve a status of GovRAMP Ready, or agree to achieve GovRAMP Ready status no later than fifteen (15) months from the effective date of the contract.

(iv) Restricted - For third-party cloud services where the highest category of information to be processed is Restricted Data, the Vendor must either achieve a status of GovRAMP Authorized, or agree to achieve GovRAMP Authorized status no later than twenty-one (21) months from the effective date of the contract.

Upon contract award, Vendors who submitted a GovRAMP Security Snapshot Score will be required to enroll in the GovRAMP Progressing Snapshot program prior to any data being transferred, stored or processed. The Vendor must complete its first Progressing Snapshot within ninety (90) days of award with the expectation that progress will be made on a quarterly basis and access to progress reports must be provisioned to the State. Products must maintain their participation in the Progressing Snapshot program and continued access to progress reports must be provisioned to the State until such time that they have achieved the minimum verified status outlined above. The State will review the Vendor’s progress on a quarterly basis and, in its sole discretion, may determine that the Vendor is not making satisfactory progress in the Progressing Snapshot program. Satisfactory progress shall be a material requirement of the contract.

(e) If the Vendor holds a FedRAMP Rev. 5 authorization at time of award, this authorization can be accepted in lieu of a GovRAMP authorization. Authorizations obtained via the FedRAMP 20x Pilot Program will not be permitted.

If the Vendor’s cloud product currently holds a FedRAMP Authorized designation, at the time of award, the State may require the Vendor to initiate and actively pursue, within thirty

(30) days of award, the GovRAMP Fast Track Process, to achieve a GovRAMP Provisionally Authorized or Authorized status in order to satisfy Statewide continuous monitoring requirements.

(f) Additional Security Documentation. Prior to contract award, the State may in its discretion require the Vendor to provide additional security documentation, including but not limited to, vulnerability assessment reports and penetration test reports. The awarded Vendor shall provide additional security documentation upon request by the State during the term of the contract.

See https://it.nc.gov/documents/statewide-glossary-information-technology-terms for descriptions of the Application Criticality categories.

https://it.nc.gov/documents/statewide-glossary-information-%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20technology-terms https://it.nc.gov/documents/statewide-glossary-information-%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20technology-terms

See http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.199.pdf for descriptions of NIST system confidentiality, integrity, and availability categories.

(g) Skydio has provided a current satisfactory SOC 2 Type 2 Report. Skydio is required to pursue the applicable GovRamp security status. Exception to the GovRamp security requirements for Skydio has been approved for One (1) Year from the effective date of this Agreement. Skydio’s compliance will be re-evaluated annually and is a material requirement of this Agreement.

3.7 ENTERPRISE ARCHITECTURE SPECIFICATIONS

3.7.1 ARCHITECTURE DIAGRAMS

The State utilizes architectural diagrams to better understand the design and technologies of a proposed solution. The two diagrams are Network Architecture and Technology Stack.

Details on these diagrams can be found at https://it.nc.gov/resources/statewide-it-procurement/vendor-engagement-resources#Tab-Architecture-1192

The provision of these two (2) diagrams is preferred at offer submission. If they are not supplied at that time, the State will formally ask for them again and if they are not supplied within one (1) calendar week, the Vendor’s offer will be considered non-responsive and will not be evaluated.

There may be additional architectural diagrams requested of the vendor after contract award. This will be communicated to the vendor by the agency as needed during the project.

3.7.2 SOLUTION ROADMAP

A Solution Roadmap defines the vision and strategic elements of the solution. The Solution Roadmap is a plan of action for how a Solution will evolve over time. The minimum content should include:

• Vision for the solution

• High-level functionality expected for each solution release into production environment

• High-level timeline

• Description of how customer feedback is collected and incorporated into solution enhancements

Describe the solution roadmap for your product. Include content on release strategies for functionality, roadmap for technical architecture, how scalability of solution is planned.

3.7.3 IDENTITY AND ACCESS MANAGEMENT

The proposed solution must externalize identity and access management. The protocols describing the State’s Identity and Access Management can be found at the following link:

https://it.nc.gov/services/vendor-engagement-resources#Tab-IdentityAccessManagement-

Describe how your solution supports the above protocols, as well as making them available for application integration/consumption.

3.7.4 INTEGRATION APPROACH

http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.199.pdf https://it.nc.gov/resources/statewide-it-procurement/vendor-engagement-resources#Tab-Architecture-1192 https://it.nc.gov/resources/statewide-it-procurement/vendor-engagement-resources#Tab-Architecture-1192 https://it.nc.gov/services/vendor-engagement-resources#Tab-IdentityAccessManagement-1241 https://it.nc.gov/services/vendor-engagement-resources#Tab-IdentityAccessManagement-1241

Describe proposed solution capabilities to interoperate with other solutions. Identify the standards supported, integrations platforms, adaptors, APIs, etc.

3.7.5 DISASTER RECOVERY AND BUSINESS CONTINUITY

Describe the proposed solution capabilities related to the following areas:

Disaster Recovery Plan (DRP) – describe how proposed solution supports Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) metrics.

System Backup – describe backup plan capabilities.

Disaster Recovery Testing – describe the frequency and test procedures for end-to-end disaster recovery testing.

Business Continuity Plan (BCP) – describe capabilities proposed solution can provide in support of agency’s continuity of operations and incident responses.

3.7.6 DATA MIGRATION

Describe approaches available for data conversion and/or data migration to load current data into proposed solution.

3.7.7 APPLICATION MANAGEMENT

Describe how the proposed solution monitors and reports the metrics on system performance.

Describe how the proposed solution manages user administration.

Describe the audit capabilities of proposed solution related to management of the application.

3.7.8 ACCESSIBILITY

Describe how the proposed solution complies with industry accessibility standards.

Provide product documentation that demonstrates how the proposed solution is digitally accessible or if not fully accessible, provide the roadmap with timeline for remediation.

Standards include:

• State of North Carolina Digital Accessibility & Usability Standard

• W3C Web Accessibility Initiative - Web Content Accessibility Guidelines (WCAG) 2.1:

https://www.w3.org/TR/WCAG21/

• Section 508: https://www.section508.gov/

• Voluntary Product Accessibility Template (VPAT®):

https://www.itic.org/policy/accessibility/vpat

ENTERPRISE, SERVICES, AND STANDARDS

Agencies and Vendors should refer to the Vendor Resources Page for information on North Carolina Department of Information Technology regarding architecture, security, strategy, data, digital, identity and access management and other general information on doing business with state IT process.

https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fit.nc.gov%2Fdocuments%2Fdigital-accessibility-usability-standard%2Fopen&data=05%7C02%7Candrea.pacyna%40nc.gov%7C6ff711c554904ca4fefe08dea07c8d50%7C7a7681dcb9d0449a85c3ecc26cd7ed19%7C0%7C0%7C639124653982102920%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=HoeiBL%2FHUIvvm3mFXH37dt6au5cZMhXaQn2%2FRa7cq3k%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fit.nc.gov%2Fdocuments%2Fdigital-accessibility-usability-standard%2Fopen&data=05%7C02%7Candrea.pacyna%40nc.gov%7C6ff711c554904ca4fefe08dea07c8d50%7C7a7681dcb9d0449a85c3ecc26cd7ed19%7C0%7C0%7C639124653982129428%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=oeGml%2FBan%2FQSTWo8MqssmpzMBvwzpHSpw6av66p4rIA%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.w3.org%2FTR%2FWCAG21%2F&data=05%7C02%7Cstarr.christen%40nc.gov%7C3737b44528934d4e45f508dc3a2fddad%7C7a7681dcb9d0449a85c3ecc26cd7ed19%7C0%7C0%7C638449224463390497%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=e02p3b8aB5KB1xe2s6LB3ksZyRtoo09MCHTXDzO5E6Q%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.section508.gov%2F&data=05%7C02%7Cstarr.christen%40nc.gov%7C3737b44528934d4e45f508dc3a2fddad%7C7a7681dcb9d0449a85c3ecc26cd7ed19%7C0%7C0%7C638449224463398992%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=pzgUTV7chyDcngdl6SvQJ3tAIz7RLJvSY02jf8A4SRg%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.itic.org%2Fpolicy%2Faccessibility%2Fvpat&data=05%7C02%7Cstarr.christen%40nc.gov%7C3737b44528934d4e45f508dc3a2fddad%7C7a7681dcb9d0449a85c3ecc26cd7ed19%7C0%7C0%7C638449224463405831%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=5PxuYxDYvzebQ0oJ4qLv%2BXmBS25YhqJa3ms9L3r8c8c%3D&reserved=0

The Vendor Resources Page found at the following link https://it.nc.gov/vendor-engagement-resources. This site provides vendors with statewide information and links referenced throughout the RFP document. Agencies may request additional information.

3.8 PRODUCT RECALL

The Vendor assumes full responsibility for prompt notification of both the contract administrator and purchaser of any product recall in accordance with the applicable state and federal regulations.

3.9 WARRANTY

The manufacturer’s standard warranty shall apply. Upon request by the State, the Vendor shall provide a copy of the manufacturer’s standard warranty within two (2) business days.

The Vendor warrants that all equipment furnished under this IFB will be new, of good material and workmanship. The warranty will be for a minimum period of twelve (12) months from date equipment is put into operation. Such warranty shall cover the cost of all defective parts replacement, labor, freight, and technicians travel at no additional cost to the State.

The report of a problem does not presuppose that every call must result in an “on-site” visit for service/repair. The Vendor and/or service sub-contractor utilize best efforts to resolve problems in a timely fashion through the use of acceptable servicing methods to include, but not limited to, verbal problem analysis and remote diagnosis. The warranty requirement does not impose any additional duty on the State to make other than normal and good faith problem resolution efforts or expenditures of time. The Vendor is responsible for compliance with warranty terms by any third-party service provider.

Is the Vendor authorized by the manufacturer to repair equipment offered during the warranty period?

YES NO

Will Vendor provide warranty service?

YES

NO, an authorized third party will perform warranty service

Contact information for warranty service provider:

Company Name: _____________________________________________

Company Address: _____________________________________________

Contact Person: _____________________________________________

Contact Person Phone Number: _____________________________________________

Contact Person Email: _____________________________________________

3.10 MAINTENANCE

The Vendor must offer at least one (1) additional year of annual maintenance for use after the initial one-year warranty period expires. The State may elect to receive approved provider’s then-current maintenance service upon payment of applicable annual maintenance fees, beginning at the end https://it.nc.gov/vendor-engagement-resources https://it.nc.gov/vendor-engagement-resources of the warranty period. Maintenance services may be renewed upon written notice by the State prior to the contract anniversary date. Escalation of annual maintenance fees shall not exceed five percent (5%) per year. Any maintenance agreements shall be subject to the terms of this Agreement.

For this period, support must be provided _____ am to ____ pm Monday through Friday and shall include an 8x5xNext Business Day maximum response time.

Describe in detail the items and services to be covered under the extended maintenance:

3.11 CONTRACT TERM

A contract awarded pursuant to this IFB shall have an effective date as provided in the Notice of Award. The term shall be one (1) year and will expire upon the anniversary date of the effective date unless otherwise stated in the Notice of Award, or unless terminated earlier. The State retains the option to extend this contract for two (2) additional one (1) year periods at its sole discretion.

3.12 DELIVERY

After receipt of the purchase order, the awarded Vendor must deliver all equipment within forty-five

(45) consecutive calendar days to the following location:

John (Riley) Beaman

NCDOT

1050 Meridian Drive Morrisville NC 27560

(919) 814-0574

If circumstances beyond the control of the Vendor result in a late delivery, it is the responsibility and obligation of the Vendor to notify the Purchasing Agent listed on the purchase order, in writing, immediately upon determining delay of shipment. The written notification should indicate the anticipated delivery date.

[The remainder of this page is blank.]

4.0 FURNISH AND DELIVER

ITEM # QTY UNIT DESCRIPTION UNIT COST EXTENDED COST

1 4 each Skydio X10 Dock Bundle (2.4/5 GHz, 5G/LTE Ready, Visible Light) NA + VT300-L Part Number: DR4EDBN2VL1G0000NA

2 4 each Skydio RTK/PPK for X10 Part Number: DR4ATTRTK

3 4 each Skydio Care for X10 with cellular 5G + VT300-L, Twelve (12) months Part Number: CEDR45G300L1YRNA

4 4 each Skydio Dock for X10 Part Number: DOKDR4DEPLOY

5 1 each Skydio Dock for X10 - In-Person Training Part Number: DOKDR4TRNIP

6 4 each Skydio Dock for X10 - Maintenance and Repair, Premium Part Number: DOKDR4MAINTUSPR Term: Twelve (12) months

7 4 each Skydio Connect 5G- X10 to Dock (T-Mobile) Part Number: DR4SWRNGEXTDTNA Term: Twelve (12) months

8 4 each Skydio Remote Ops Part Number: SKYREMOPEA100NA Term: Twelve (12) months

9 4 each Skydio Parachute for X10 Part Number: DR4ATTPCHTPL Term: Twelve (12) months

10 4 each Skydio NightSense with IR Attachment for X10 Part Number: DR4ATTSWNAIR

11 4 each Skydio Connect Fusion + for X10 Part Number: DR4SWFUSPL Term: Twelve (12) months

Total Offer Cost $_________________

OPTIONAL RENEWALS - may or may not be purchased at the sole discretion of the State.

12 4 each Optional Second (2nd) Year Skydio Dock for X10- Maintenance and Repair, Premium Part Number: DOKDR4MAINTUSPR Term: Twelve (12) months

13 4 each Optional Second (2nd) Year Skydio Connect 5G- X10 to Dock (T-Mobile) Part Number: DR4SWRNGEXTDTNA Term: Twelve (12) months

14 4 each Optional Second (2nd) Year Skydio Remote Ops Part Number: SKYREMOPEA100NA Term: Twelve (12) Months

16 4 each Optional Second (2nd) Year Skydio Connect Fusion + for X10 Part Number: DR4SWFUSPL Term: Twelve (12) months

Optional Second (2nd) Year Total Cost: $___________

17 4 each Optional Third (3rd) Year Skydio Dock for X10- Maintenance and Repair, Premium Part Number: DOKDR4MAINTUSPR Term: Twelve (12) months

18 4 each Optional Third (3rd) Year Skydio Connect 5G- X10 to Dock (T-Mobile) Part Number: DR4SWRNGEXTDTNA Term: Twelve (12) months

19 4 each Optional Third (3rd) Year Skydio Remote Ops Part Number: SKYREMOPEA100NA Term: Twelve (12) Months

20 4 each Optional Third (3rd) Year Skydio Connect Fusion + for X10 Part Number: DR4SWFUSPL

Term: Twelve (12) months

Optional Third (3rd) Year Total Cost: $___________

5.0 ADDITIONAL INFORMATION – Reserved.

[The remainder of this page is blank.]

6.0 NC DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS

1) READ, REVIEW AND COMPLY: It shall be the Vendor’s responsibility to read this entire document, review all enclosures and attachments, and comply with all requirements specified herein.

2) DEFINITIONS

• NCDIT: The North Carolina Department of Information Technology

• NCDIT CONVENIENCE CONTRACT: A contract that is used for the procurement of IT goods or

Services. These contracts are in place for the convenience of the State and use of them is optional.

• OPEN MARKET CONTRACT: A contract for the purchase of goods or Services not covered by a term, technical, or convenience contract.

• TERM CONTRACT: A contract in which a source of supply is established for a specified period of time for specified Services or supplies; usually characterized by an estimated or definite minimum quantity, with the possibility of additional requirements beyond the minimum, all at a predetermined unit price.

• THE STATE: The State of North Carolina and its agencies.

• VENDOR: Company, firm, corporation, partnership, individual, etc., submitting a response to a solicitation.

3) PROMPT PAYMENT DISCOUNTS: Vendors are urged to compute all discounts into the price offered. If a prompt payment discount is offered, it will not be considered in the award of the contract except as a factor to aid in resolving cases of identical prices.

4) INFORMATION AND DESCRIPTIVE LITERATURE: The Vendor is to furnish all information requested and in the spaces provided in this document. Further, if required elsewhere in this IFB, each Vendor must submit with their offer sketches, descriptive literature and/or complete specifications covering the products offered. Only information that is received in response to this IFB will be evaluated. Reference to information previously submitted or Internet Website Addresses (URLs) will not satisfy this provision. Offers which do not comply with these requirements will be subject to rejection.

5) RECYCLING AND SOURCE REDUCTION: It is the policy of this State to encourage and promote the purchase of products with recycled content to the extent economically practicable, and to purchase items which are reusable, refillable, repairable, more durable, and less toxic to the extent that the purchase or use is practicable and cost-effective. We also encourage and promote using minimal packaging and the use of recycled/recyclable products in the packaging of commodities purchased. However, no sacrifice in quality of packaging will be acceptable. The company remains responsible for providing packaging that will protect the commodity and contain it for its intended use.

Companies are strongly urged to bring to the attention of the relevant purchasers in the State those products or packaging they offer which have recycled content and that are recyclable.

6) CLARIFICATIONS/INTERPRETATIONS: Any and all questions regarding this document must be addressed to the purchaser named on the cover sheet of this document. Do not contact the user directly. Any and all revisions to this document shall be made only by written addendum from NCDIT.

The Vendor is cautioned that the requirements of this solicitation can be altered only by written addendum and that verbal communications from whatever source are of no effect.

7) ACCEPTANCE AND REJECTION: The State reserves the right to reject any and all offers, to waive any informality in offers and, unless otherwise specified by the Vendor, to accept any item in the offer.

If either a unit price or an extended price is obviously in error and the other is obviously correct, the incorrect price will be disregarded.

8) AWARD OF CONTRACT: Responsive offers will be evaluated and acceptance may be made in accordance with Best Value procurement practices as defined by N.C.G.S. § 143-135.9 and in accordance with N.C.G.S. § 143B-1350(h), which provides that the offer must be in substantial conformity with the specifications herein, and 09 NCAC 06B.0302. Unless otherwise specified by the State or the Vendor, the State reserves the right to accept any item or group of items on a multi-item offer. In addition, on agency specific or term contracts, NCDIT reserves the right to make partial, progressive or multiple awards where it is advantageous to award separately by items; where more than one supplier is needed to provide the contemplated requirements as to quantity, quality, delivery, service, geographical areas; or other factors deemed by NCDIT to be pertinent or peculiar to the purchase in question.

9) SAMPLES: Reserved.

10) MISCELLANEOUS: Masculine pronouns shall be read to include feminine pronouns and the singular of any word or phrase shall be read to include the plural and vice versa.

11) PROTEST PROCEDURES: A Vendor who wants to protest a contract awarded pursuant to this solicitation that is over $25,000.00 must submit a written request to the issuing agency at the address given in this document. This request must be received in this office within fifteen (15) calendar days from the date of the contract award and must contain specific sound reasons and any supporting documentation for the protest. Contract award notices are sent only to those actually awarded contracts and not to every person or firm responding to this solicitation. IFB status and Award notices are posted at https://evp.nc.gov/. All protests will be governed by NCAC Title 9, Department of Information Technology (formerly Office of Information Technology Services), Subchapter 06B Sections .1101 - .1121.

12) VENDOR REGISTRATION AND SOLICITATION NOTIFICATION SYSTEM: Reserved.

13) DIGITAL IMAGING: Reserved.

14) VENDOR REGISTRATION WITH THE SECRETARY OF STATE: Vendors do not have to be registered with the NC Secretary of State to submit an offer; however, in order to receive an award/contract with the State, they must be registered. Registration can be completed at the following website: https://www.sosnc.gov/Guides/launching_a_business https://www.sosnc.gov/Guides/launching_a_business

7.0 NC DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS

Section 1: General Terms and Conditions Applicable to All Purchases, including Goods with Embedded Software

1) DEFINITIONS: As used herein

a) Deliverable/Product Warranties shall mean and include the warranties provided for products or deliverables licensed to the State unless superseded by a Vendor’s Warranties pursuant to the Vendor’s License or Support Agreements.

b) Purchasing State Agency or Agency shall mean the Agency purchasing the goods or Services.

Services shall mean the duties and tasks undertaken by the Vendor to fulfill the requirements and specifications of this solicitation, including, without limitation, providing web browser access by authorized users to certain Vendor online software applications identified herein, and to related services, such as Vendor hosted Computer storage, databases, Support, documentation, and other functionalities, all as a Software as a Service (“SaaS”) solution.

c) State shall mean the State of North Carolina, the NC Department of Information Technology, or the Purchasing State Agency in its capacity as the Contracting Agency, as appropriate.

2) STANDARDS: Manufactured items and/or fabricated assemblies comprising Deliverables shall meet…