IFB 30-24119WEST- Pest Control Services - IFB.pdf

STATE OF NORTH CAROLINA

DHHS – DIVISION OF STATE OPERATED HEALTHCARE FACILITIES,

WESTERN REGION – J. IVERSON RIDDLE & BROUGHTON HOSPITAL

Invitation for Bid #: 30-24119WEST

PEST CONTROL SERVICES

Date of Issue: May 15, 2024

Bid Opening Date: May 31, 2024

At 2:00 PM ET

Direct all inquiries concerning this IFB to:

Rita Sutton

Facility Type Manager

Email: rita.sutton@dhhs.nc.gov

Phone: 984.220.1049 mailto:rita.sutton@dhhs.nc.gov

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Invitation for Bid #

30-24119WEST

For internal State agency processing, including tabulation of bids, provide your company’s eVP (Electronic Vendor

Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available for public inspection.

This page shall be filled out and returned with your bid.

Failure to do so may subject your bid to rejection.

Vendor Name

Vendor eVP#

Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered vendor in good standing. You must enter the vendor number assigned through eVP (Electronic Vendor

Portal). If you do not have a vendor number, register at https://vendor.ncgov.com/vendor/login https://vendor.ncgov.com/vendor/login

Bid Number: 30-24119WEST Vendor: __________________________________________

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Refer ALL Inquiries regarding this IFB to the procurement lead through the Message Board in the Sourcing Tool.

See section _2.6_ for details:

Rita Sutton

Invitation for Bid #: 30-24119WEST

Bids will be virtually opened: May 31, 2024 @ 2:00 PM

Using Agency: DSOHF – J. Iverson Riddle Developmental

Center and Broughton Hospital

Commodity No. and Description: 721021 Pest Control

Requisition No.: TBD

EXECUTION

In compliance with this Invitation for Bid (IFB), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.

By executing this bid, the undersigned Vendor understands that false certification is a Class I felony and certifies that:

▪ this bid is submitted competitively and without collusion (G.S. 143-54),

▪ none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and

▪ it is not an ineligible Vendor as set forth in G.S. 143-59.1.

Furthermore, by executing this bid, the undersigned certifies to the best of Vendor’s knowledge and belief, that:

▪ it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or State department or agency.

As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract awarded as a result of this IFB, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify system.

As required by Executive Order 24 (2017), the undersigned vendor certifies will comply with all Federal and State requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance of any

Contract arising from this solicitation.

G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State. By execution of this response to the IFB, the undersigned certifies, for Vendor’s entire organization and its employees or agents, that Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.

By executing this bid, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH CAROLINA GENERAL TERMS

AND CONDITIONS incorporated herein. These documents can be accessed from the Ariba Sourcing Tool.

Failure to execute/sign bid prior to submittal may render bid invalid and it MAY BE REJECTED. Late bids shall not be accepted.

COMPLETE/FORMAL NAME OF VENDOR:

STREET ADDRESS: P.O. BOX: ZIP:

CITY & STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL. NO:

PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):

PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR: FAX NUMBER:

VENDOR’S AUTHORIZED SIGNATURE*: DATE: EMAIL:

DHHS - Division of State Operated Healthcare Facilities

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VALIDITY PERIOD

Offer shall be valid for at least sixty (60) days from date of bid opening, unless otherwise stated here: ______ days, or if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing this IFB.

ACCEPTANCE OF BIDS

If your bid is accepted, all provisions of this IFB, along with the written results of any negotiations, shall constitute the written agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall apply. Depending upon the

Goods or Services being offered, other terms and conditions may apply, as mutually agreed.

FOR STATE USE ONLY: Offer accepted and Contract awarded this________ day of __________, 20____, as indicated on the attached certification, by _________________________________________________________________________.

(Authorized Representative of DHHS – Division of State Operated Healthcare Facilities)

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Contents

1.0 PURPOSE AND BACKGROUND

1.1 CONTRACT TERM

2.0 GENERAL INFORMATION

2.1 INVITATION FOR BID DOCUMENT

2.2 E-PROCUREMENT FEE

2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS

2.4 IFB SCHEDULE

2.5 SITE VISIT

2.6 BID QUESTIONS

2.7 BID SUBMITTAL

2.8 BID CONTENTS

2.9 ALTERNATE BIDS

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

3.0 METHOD OF AWARD AND BID EVALUATION PROCESS

3.1 METHOD OF AWARD

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

3.3 BID EVALUATION PROCESS

3.4 PERFORMANCE OUTSIDE THE UNITED STATES

3.5 INTERPRETATION OF TERMS AND PHRASES

4.0 REQUIREMENTS

4.1 PRICING

4.2 INVOICES

4.3 FINANCIAL STABILITY

4.4 HUB PARTICIPATION

4.5 REFERENCES

4.6 BACKGROUND CHECKS

4.7 PERSONNEL

4.8 VENDOR’S REPRESENTATIONS

4.9 AGENCY INSURANCE REQUIREMENTS MODIFICATION

4.10 VACCINATION AND INFECTION CONTROL MEASURES

5.0 SPECIFICATIONS AND SCOPE OF WORK

5.1 REQUIREMENTS

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5.2 TASKS/DELIVERABLES/SCOPE OF WORK

5.3 DEVIATIONS

6.0 CONTRACT ADMINISTRATION

6.1 CONTRACT MANAGER AND CUSTOMER SERVICE

6.2 POST AWARD PROJECT REVIEW MEETINGS

6.3 CONTINUOUS IMPROVEMENT

6.4 WEEKLY STATUS REPORTS

6.5 ACCEPTANCE OF WORK

6.6 TERMINATION FOR CONVENIENCE

6.7 TRANSITION ASSISTANCE

6.8 DISPUTE RESOLUTION

6.9 CONTRACT CHANGES

6.10 ATTACHMENTS

ATTACHMENT A: PRICING FORM

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1.0 PURPOSE AND BACKGROUND

The Division of State Operated Healthcare Facilities oversees and manages 13 state operated healthcare facilities that treat adults and children with mental illness, developmental disabilities, substance use disorders, and neuro-medical needs.

The intent of this solicitation is to solicit competitive offers from qualified Vendors and award an Agency Specific Term Contract for the provision of providing weekly onsite pest control services for the J. Iverson Riddle Developmental Center and Broughton

Hospital located in Morganton, North Carolina.

J. Iverson Riddle Developmental Center (JIRDC) in Morganton, NC is the State Developmental Center for North Carolina’s western region. Riddle provides services and support to individuals with Intellectual and Developmental Disabilities (I/DD), complex behavioral challenges and/or medical conditions whose clinical treatment needs exceed the supports currently available in the community.

Broughton Hospital is one of three regional psychiatric hospitals with statutory responsibility for operating as a part of the Division of State Operated Healthcare Facilities within the North Carolina Department of Health and Human Services to provide help and support to North Carolinians and their families experiencing mental illness. The hospital serves the western thirty-seven counties of North Carolina, approximately 35% of the total population, as part of the state's system of care and treatment for persons with mental illness.

1.1 CONTRACT TERM

The Contract shall have an initial term of three (3) years, beginning on the date of final Contract execution (the “Effective Date”) or September 1, 2024, whichever is later.

At the end of the Contract’s initial term, the State shall have the option, and with the Vendor’s concurrence, the right to extend the Contract after the last active term for a period up to 180-days in 90-day increments.

Bids shall be submitted in accordance with the terms and conditions of this IFB and any addenda issued hereto.

2.0 GENERAL INFORMATION

2.1 INVITATION FOR BID DOCUMENT

This IFB is comprised of the base IFB document, any attachments, and any addenda released before Contract award, which are incorporated herein by reference.

2.2 E-PROCUREMENT FEE

ATTENTION: This is an NC eProcurement solicitation facilitated by the Ariba Network. The E-Procurement fee may apply to this solicitation. See the paragraph entitled ELECTRONIC PROCUREMENT of the North Carolina General Terms and Conditions.

General information on the E-Procurement Services can be found at: http://eprocurement.nc.gov/.

What is the Ariba Network?

The Ariba Network is a web-based platform that serves as a connection point for buyers and vendors. Vendors can log in to the

Ariba Network to view purchase orders, respond to electronic requests for quotes, participate in Sourcing Events, and collaborate with buyers on contract documents.

For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site:

http://eprocurement.nc.gov/training/vendor-training.

http://eprocurement.nc.gov/

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2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS

It shall be the Vendor’s responsibility to read the Instructions to Vendors, the North Carolina General Terms and Conditions, all relevant exhibits and attachments, and any other components made a part of this IFB and comply with all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this IFB.

If Vendors have questions or issues regarding any component of this IFB, those must be submitted as questions in accordance with the instructions in the BID QUESTIONS Section. If the State determines that any changes will be made as a result of the questions asked, then such decisions will be communicated in the form of an IFB addendum. The State may also elect to leave open the possibility for later negotiation of specific provisions of the Contract that have been addressed during the question-and-answer period, prior to contract award.

Other than through the process of negotiation under 01 NCAC 05B.0503, the State rejects and will not be required to evaluate or consider any additional or modified terms and conditions submitted with Vendor’s bid or otherwise. This applies to any language appearing in or attached to the document as part of the Vendor’s bid that purports to vary any terms and conditions or Vendors’ instructions herein or to render the bid non-binding or subject to further negotiation. Vendor’s bid shall constitute a firm offer that shall be held open for the period required herein (“Validity Period” above).

The State may exercise its discretion to consider Vendor proposed modifications. By execution and delivery of this IFB Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon during negotiations and incorporated by way of a

Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor’s bid as nonresponsive.

2.4 IFB SCHEDULE

The table below shows the intended schedule for this IFB. The State will make every effort to adhere to this schedule.

Event Responsibility Date and Time

Issue IFB State May 15, 2024

Hold Pre-Bid Meeting/Site Visit State May 22, 2024 (SEE TIMES BELOW)

Submit Written Questions Vendor May 23, 2024 by 2:00 PM

Provide Response to Questions State May 24, 2024

Submit Bids Vendor May 31, 2024 by 2:00 PM

Microsoft Teams Join the meeting now

Meeting ID: 262 334 116 513 Passcode: HJ6KES

Dial in by phone +1 984-204-1487,,572804979# United States, Raleigh Find a local number Phone conference ID: 572 804 979#

Join on a video conferencing device Tenant key: ncgov@m.webex.com Video ID: 118 916 293 1

Contract Award State TBD https://teams.microsoft.com/l/meetup-join/19%3ameeting_MmVkNzY1ZWQtZTczYy00NDEzLWI2NzgtMWNkOThjNjI0MmNk%40thread.v2/0?context=%7b%22Tid%22%3a%227a7681dc-b9d0-449a-85c3-ecc26cd7ed19%22%2c%22Oid%22%3a%22593f7823-533e-4297-978f-21939850154d%22%7d tel:+19842041487,,572804979 https://dialin.teams.microsoft.com/c102d528-0544-4660-b869-294e85047e28?id=572804979

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2.5 SITE VISIT

Urged and Cautioned Site Visit

Date: May 22, 2024

Time: 9:00 AM Eastern Time

Location: Broughton Hospital

1000 South Sterling Street

Room Number or Suite, if any

Morganton, NC 28655

Contact #: Jason Williams – 828-608-4241 / Shea Waldron – 828-608-4281

Date: May 22, 2024

Time: 11:30 AM Eastern Time

Location: J. Iverson Riddle Developmental Center

300 Enola Road

Administration Building Lobby

Morganton, NC 28655

Contact #: Ervin Dale, 828-433-2800

Instructions: Vendor representatives are URGED and CAUTIONED to visit the site and apprise themselves of the conditions and requirements which will affect the performance of the work called for by this IFB. A non-mandatory site visit is scheduled for this IFB. Submission of a bid shall constitute sufficient evidence of this compliance and no allowance will be made for unreported conditions which a prudent Vendor would recognize as affecting the performance of the work called for in this IFB.

Vendor is cautioned that any information released to attendees during the site visit, other than that involving the physical aspects of the facility referenced above, and which conflicts with, supersedes, or adds to requirements in this IFB, must be confirmed by written addendum before it can be considered to be a part of this IFB and any resulting contract.

2.6 BID QUESTIONS

Upon review of the IFB documents, Vendors may have questions to clarify or interpret the IFB in order to submit the best bid possible. To accommodate the Bid Questions process, Vendors shall submit any such questions by the “Submit Written Questions” date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum.

Questions related to the content of the solicitation, or the procurement process should be directed to the person on the title page of this document via the Sourcing Tool's message board by the date and time specified in the IFB SCHEDULE Section of this IFB.

Vendors will enter “IFB # 30-24119WEST – Questions” as the subject of the message. Question submittals should include a reference to the applicable IFB section. This is the only manner in which questions will be received.

Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-

211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM ET to 5:00 PM ET.

Questions received prior to the submission deadline date, the State’s response, and any additional terms deemed necessary by the State will be posted in the Sourcing Tool in the form of an addendum and shall become an Addendum to this IFB. No information, instruction or advice provided orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this IFB, shall be considered authoritative or binding. Vendors shall rely only on written material contained in the IFB and an addendum to this IFB.

2.7 BID SUBMITTAL

IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, will not be opened or considered, and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due to unintended or unanticipated delay. It is the Vendor’s sole responsibility to ensure its bid has been received as described in this IFB by the specified

Ver: 11/2023 8 time and date of opening. Failure to submit a bid in strict accordance with instructions provided shall constitute sufficient cause to reject a Vendor’s bids(s). Solicitation responses are subject to Sealed Bidding requirements.

Vendor’s bids for this procurement must be submitted through the Sourcing Tool. For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site: https://eprocurement.nc.gov/training/vendor-training

Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-

211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM EST to 5:00 PM EST.

Tips for Using the Sourcing Tool

1. Vendors should review available training and confirm that they are able to access the Sourcing Event, enter responses, and upload files well in advance of the date and time response are due to allow sufficient time to seek assistance from the North Carolina eProcurement Help Desk.

2. Vendors may submit their responses early to make sure there are no issues, and then submit a revised response any time prior to the response due date and time. The State will only review the most recent response.

3. Vendors should respond to all relevant sections of the Sourcing Event. Certain questions or items are required in order to submit a response and are denoted with an asterisk. The Sourcing Tool will not allow a response to be submitted unless all required items are completed. The Sourcing Tool will provide error messages to help identify any required information that is missing when response is submitted.

4. Simply saving your response in the Sourcing Tool is not the same as submitting your response to the State. Vendors should make sure they complete the submission process and receive a message that their response was successfully submitted.

5. Only Bids submitted through the Content Section of the Ariba Sourcing Event will be considered. Bids submitted through the Message Board will not be accepted or considered for award.

If confidential and proprietary information is included in the bid, also submit one (1) signed, REDACTED copy of the bid. Such information may include trade secrets defined by N.C. Gen. Stat. § 66-152 and other information exempted from the Public Records

Act pursuant to N.C. Gen. Stat. §132- 1.2. Vendor may designate information, Products, Services, or appropriate portions of its response as confidential, consistent with and to the extent permitted under the statutes and rules set forth above. By so redacting any page, or portion of a page, the Vendor warrants that it has formed a good faith opinion, having received such necessary or proper review by counsel and other knowledgeable advisors, that the portions determined to be confidential and proprietary and redacted as such, meet the requirements of the Rules and Statutes set forth above. However, under no circumstances shall price information be designated as confidential.

If the Vendor does not provide a redacted version of the bid with its bid submission, the Department may release an unredacted version if a record request is received.

2.8 BID CONTENTS

Vendors shall provide responses to all questions and complete all attachments for this IFB that require the Vendor to provide information and upload them to the Sourcing Event in the Sourcing Tool. Vendor may not be able to submit its response in the

Sourcing Tool unless all required items are addressed. Vendors shall provide authorized signatures where requested. Failure to provide all required items, or Vendor’s submission of incomplete items, may result in the State rejecting Vendor’s bid, in the State’s sole discretion.

Vendors shall upload the following items and attachments in the Sourcing Tool:

a) Completed and signed version of all EXECUTION PAGES, along with the body of the IFB.

b) Signed receipt pages of any addenda released in conjunction with this IFB, if required to be returned.

c) Vendor’s Response.

d) Completed version of ATTACHMENT A: PRICING https://eprocurement.nc.gov/training/vendor-training

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e) Completed version of ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION

f) Completed version of ATTACHMENT E: CUSTOMER REFERENCE FORM

g) Completed version of ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR

h) Completed and signed version of ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION

i) Completed and signed version of ATTACHMENT H: STATE CERTIFICATIONS

j) Completed and signed version of ATTACHMENT I: STATE OF NORTH CAROLINA SUBSTITUTE W-9 FORM

2.9 ALTERNATE BIDS

Unless provided otherwise in this IFB, Vendor may submit alternate bids for comparable Goods, various methods or levels of

Service(s), or that propose different options. Alternate bid must specifically identify the IFB requirements and advantage(s) addressed by the alternate bid. Each bid must be for a specific set of Goods and Services and must include specific pricing. If a

Vendor chooses to respond with various offerings, Vendor shall follow the specific instructions for uploading Alternate Bids in the

Sourcing Tool.

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

Relevant definitions for this IFB are provided in 01 NCAC 05A .0112 and in the Instructions to Vendors found in the Sourcing Tool, which are incorporated herein by this reference.

The following definitions, acronyms, and abbreviations are also relevant to this IFB:

a) BH: Broughton Hospital.

b) DHHS: Department of Health and Human Services.

c) DSOHF: Division of State Operated Healthcare Facilities.

d) JIRDC: J. Iverson Riddle Developmental Center.

3.0 METHOD OF AWARD AND BID EVALUATION PROCESS

3.1 METHOD OF AWARD

North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State’s best interest.

All responsive bids will be reviewed, and an award or awards will be based on the responsive bid(s) offering the lowest price that meets the specifications provided herein, to include any required verifications set out here in such as but not limited to past performance, references, and financial documents.

While the intent of this IFB is to award a Contract(s) to a single Vendor, the State reserves the right to make separate awards to different Vendors for one or more line items, to not award one or more line items, or to cancel this IFB in its entirety without awarding a Contract, if it is considered to be most advantageous to the State to do so.

The State reserves the right to waive any minor informality or technicality in bids received.

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

While this IFB is under evaluation, the responding Vendor, including any subcontractors and suppliers, is prohibited from engaging in conversations intended to influence the outcome of the evaluation. See Paragraph 29. of the Instructions to Vendors entitled

COMMUNICATOINS BY VENDORS

Each Vendor submitting a bid to this IFB, including its employees, agents, subcontractors, suppliers, subsidiaries and affiliates, is prohibited from having any communications with any person inside or outside the using agency; issuing agency; other government

Ver: 11/2023 10 agency office or body (including the purchaser named above, any department secretary, agency head, members of the General

Assembly and Governor’s office); or private entity, if the communication refers to the content of Vendor’s bid or qualifications, the content of another Vendor’s proposal, another Vendor’s qualifications or ability to perform a resulting contract, and/or the transmittal of any other communication of information that could be reasonably considered to have the effect of directly or indirectly influencing the evaluation of proposals, the award of a contract, or both.

Any Vendor not in compliance with this provision shall be disqualified from evaluation and award. A Vendor’s proposal may be disqualified if its subcontractor and/or supplier engage in any of the foregoing communications during the time that the procurement is active (i.e., the issuance date of the procurement until the date of contract award or cancellation of the procurement). Only those discussions, communications or transmittals of information authorized or initiated by the issuing agency for this IFB or inquiries directed to the purchaser named in this IFB regarding requirements of the IFB (prior to proposal submission) or the status of the award (after submission) are excepted from this provision.

3.3 BID EVALUATION PROCESS

Only responsive submissions will be evaluated.

The State will conduct an evaluation of responsive Bids, as follows:

Bids will be received according to the method stated in the Bid Submittal section above.

All bids must be received by the issuing agency not later than the date and time specified in the IFB SCHEDULE Section above, unless modified by Addendum. Vendors are cautioned that this is a request for offers, not an offer or request to contract, and the State reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to be in the best interest of the State.

At the date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum, the bids from each responding Vendor will be opened publicly and all offers (except those that have been previously withdrawn, or voided bids) will be tabulated. The tabulation shall be made public at the time it is created. When negotiations after receipt of bids is authorized pursuant to G.S. 143-49 and 01 NCAC 05B.0503, only the names of offerors and the Goods and Services offered shall be tabulated at the time of opening. Cost and price shall become available for public inspection at the time of the award.

Interested parties are cautioned that these costs and their components are subject to further evaluation for completeness and correctness and therefore may not be an exact indicator of a Vendor’s pricing position.

At their option, the evaluators may request oral presentations or discussions with any or all Vendors for clarification or to amplify the materials presented in any part of the bid. Vendors are cautioned, however, that the evaluators are not required to request presentations or other clarification—and often do not. Therefore, all bids should be complete and reflect the most favorable terms available from the Vendor. Prices bid cannot be altered or modified as part of a clarification.

Bids will generally be evaluated, based on completeness, content, cost and responsibility of the Vendor to supply the requested Goods and Services. Specific evaluation criteria are listed in Section 3.1 METHOD OF AWARD.

Upon completion of the evaluation process, the State will make Award(s) based on the evaluation and post the award(s) to the electronic Vendor Portal (eVP), https://evp.nc.gov, under the IFB number for this solicitation. Award of a Contract to one

Vendor does not mean that the other bids lacked merit, but that, all factors considered, the selected bid was deemed most advantageous and represented the best value to the State.

The State reserves the right to negotiate with one or more Vendors, or to reject all original offers and negotiate with one or more sources of supply that may be capable of satisfying the requirement, and in either case to require Vendor to submit a

Best and Final Offer (BAFO) based on discussions and negotiations with the State.

https://evp.nc.gov/

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3.4 PERFORMANCE OUTSIDE THE UNITED STATES

Vendor shall complete ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR. In addition to any other evaluation criteria identified in this IFB, the State may also consider, for purposes of evaluating proposed or actual contract performance outside of the United States, how that performance may affect the following factors to ensure that any award will be in the best interest of the State:

a) Total cost to the State

b) Level of quality provided by the Vendor

c) Process and performance capability across multiple jurisdictions

d) Protection of the State’s information and intellectual property

e) Availability of pertinent skills

f) Ability to understand the State’s business requirements and internal operational culture

g) Particular risk factors such as the security of the State’s information technology

h) Relations with citizens and employees

i) Contract enforcement jurisdictional issues

3.5 INTERPRETATION OF TERMS AND PHRASES

This IFB serves two functions: (1) to advise potential Vendors of the parameters of the solution being sought by the State; and (2) to provide (together with other specified documents) the terms of the Contract resulting from this procurement. The use of phrases such as “shall,” “must,” and “requirements” are intended to create enforceable contract conditions. In determining whether bids should be evaluated or rejected, the State will take into consideration the degree to which Vendors have proposed or failed to propose solutions that will satisfy the State’s needs as described in the IFB. Except as specifically stated in the IFB, no one requirement shall automatically disqualify a Vendor from consideration. However, failure to comply with any single requirement may result in the State exercising its discretion to reject a bid in its entirety.

4.0 REQUIREMENTS

This Section lists the requirements related to this IFB. By submitting a bid, the Vendor agrees to meet all stated requirements in this Section as well as any other specifications, requirements, and terms and conditions stated in this IFB. If a Vendor is unclear about a requirement or specification, or believes a change to a requirement would allow for the State to receive a better bid, the

Vendor is urged to submit these items in the form of a question during the question and answer period in accordance with the Bid

Questions Section above.

4.1 PRICING

Bid price shall constitute the total cost to the State for complete performance in accordance with the requirements and specifications herein, including all applicable charges for handling, transportation, administrative and other similar fees. Complete

ATTACHMENT A: PRICING FORM. The pricing provided in ATTACHMENT A, or resulting from any negotiations, is incorporated herein and shall become part of any resulting Contract.

4.2 INVOICES

Vendor shall invoice the Purchasing Agency. The standard format for invoicing shall be Single Invoices meaning that the Vendor shall provide the Purchasing Agency with an invoice for each order. Invoices shall include detailed information to allow Purchasing

Agency to verify pricing at point of receipt matches the correct price from the original date of order. The following fields shall be included on all invoices, as relevant:

Vendor’s Billing Address, Customer Account Number, NC Contract Number, Order Date, Buyer’s Order Number, Manufacturer Part

Numbers, Vendor Part Numbers, Item Descriptions, Price, Quantity, and Unit of Measure.

INVOICES SHALL BE EMAILED TO: DHHS.OOC.AP.Morganton@dhhs.nc.gov mailto:DHHS.OOC.AP.Morganton@dhhs.nc.gov

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INVOICES MAY NOT BE PAID UNTIL AN INSPECTION HAS OCCURRED AND THE GOODS OR SERVICES ACCEPTED.

4.3 FINANCIAL STABILITY

As a condition of contract award, the Vendor must certify that it has the financial capacity to perform and to continue to perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this

Contract is not prohibited by any contract, or order by any court of competent jurisdiction.

Each Vendor shall certify it is financially stable by completing ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION. The

State is requiring this certification to minimize potential issues from contracting with a Vendor that is financially unstable. From the date of the Certification to the expiration of the Contract, the Vendor shall notify the State within thirty (30) days of any occurrence or condition that materially alters the truth of any statement made in this Certification. The Contract Manager may require annual recertification of the Vendor’s financial stability.

4.4 HUB PARTICIPATION

Pursuant to North Carolina General Statute G.S. 143-48, it is State policy to encourage and promote the use of small, minority, physically handicapped, and women contractors in purchasing Goods and Services. As such, this IFB will serve to identify those

Vendors that are minority owned or have a strategic plan to support the State’s Historically Underutilized Business program by meeting or exceeding the goal of 10% utilization of diverse firms as 1st or 2nd tier subcontractors. Vendor shall complete

ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION.

4.5 REFERENCES

Vendor shall upload to the Sourcing Tool at least three (3) references, using ATTACHMENT E: CUSTOMER REFERENCE FORM, for which it has provided Services of similar size and scope to those proposed herein. The State may contact these users to determine whether the Services provided are substantially similar in scope to those proposed herein and whether Vendor’s performance has been satisfactory. The information obtained may be considered in the evaluation of the Bid.

4.6 BACKGROUND CHECKS

Any personnel or agent of Vendor performing Services under any Contract arising from this IFB may be required to undergo a background check at the expense of the Vendor, if so requested by the State.

4.7 PERSONNEL

Vendor warrants that qualified personnel shall provide Services under this Contract in a professional manner. “Professional manner” means that the personnel performing the Services will possess the skill and competence consistent with the prevailing business standards in the industry. Vendor will serve as the prime contractor under this Contract and shall be responsible for the performance and payment of all subcontractor(s) that may be approved by the State. Names of any third-party Vendors or subcontractors of Vendor may appear for purposes of convenience in Contract documents; and shall not limit Vendor’s obligations hereunder. Vendor will retain executive representation for functional and technical expertise as needed in order to incorporate any work by third party subcontractor(s).

Should the Vendor’s bid result in an award, the Vendor shall be required to agree that it will not substitute key personnel assigned to the performance of the Contract without prior written approval by the Contract Lead. Vendor shall further agree that it will notify the Contract Lead of any desired substitution, including the name(s) and references of Vendor’s recommended substitute personnel. The State will approve or disapprove the requested substitution in a timely manner. The State may, in its sole discretion, terminate the Services of any person providing Services under this Contract. Upon such termination, the State may request acceptable substitute personnel or terminate the contract Services provided by such personnel.

4.8 VENDOR’S REPRESENTATIONS

If Vendor’s bid results in an award, Vendor agrees that it will not enter any agreement with a third party that may abridge any rights of the State under the Contract. If any Services, deliverables, functions, or responsibilities not specifically described in this

Ver: 11/2023 13 solicitation are required for Vendor’s proper performance, provision and delivery of the Service and deliverables under a resulting

Contract, or are an inherent part of or necessary sub-task included within such Service, they will be deemed to be implied by and included within the scope of the Contract to the same extent and in the same manner as if specifically described in the Contract.

Unless otherwise expressly provided herein, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and/or other Deliverables.

4.9 AGENCY INSURANCE REQUIREMENTS MODIFICATION

A. Default Insurance Coverage from the General Terms and Conditions applicable to this Solicitation:

☐ Small Purchases

☒ Contract value in excess of the Small Purchase threshold, but up to $1,000,000.00

☐ Contract value in excess of $1,000,000.00

4.10 VACCINATION AND INFECTION CONTROL MEASURES

All Division of State Operated Healthcare Facilities (DSOHF) staff and contractors must comply with immunization requirements as a condition of performing work in any DSOHF facility. DSOHF Vaccination policy (No. 182; September 20, 2022) applies to all DSOHF employees, volunteers, students, and trainees, working for or within a DSOHF facility. In addition, DHHS employees, whose assigned primary worksite is within or on the grounds of a DSOHF facility shall follow to this policy. Moreover, the vaccination policy applies to all contract and temporary workers who: 1.) have direct contact with patients/residents in a DSOHF facility, or 2.)

work primarily within or on the grounds of a DSOHF facility, or 3.) have an employee-employer relationship working for or within a DSOHF facility.

This policy does not apply to outside health providers rendering services to Division patients/residents on their own behalf and at their own location, except to the extent required by applicable state or federal laws or regulations.

DSOHF WESTERN REGION FACILITIES listed in this Contract will exercise its discretion in refusing the assignment and denying entry to any contractor or affiliate thereof who has not provided proof of vaccination against COVID-19. However, the DSOHF facility will permit a valid medical or religious exemption from vaccination, pursuant to the DSOHF Vaccination policy (No. 182; September

20, 2022).

DSOHF staff and contractors must adhere to the policies and procedures of DSOHF WESTERN REGION FACILITIES listed in this

Contract including control measures to detect and prevent the spread of communicable diseases. When indicated, based on the presence of a communicable disease in the facility, or in the community, DSOHF WESTERN REGION FACILITIES listed in this Contract may order control measures, including screening/testing to detect the communicable disease or immunity thereto, source control, PPE, reassignment, furlough, or physical isolation from patients/residents of any covered individual who:1.) has regular contact with patients/residents; or 2.) who provides services to patients/residents; or 3.) who work in any facility area.

5.0 SPECIFICATIONS AND SCOPE OF WORK

5.1 REQUIREMENTS

Vendor must acknowledge that they understand and will adhere to the following requirements:

Item # Requirement

Vendor Acknowledges and Will Adhere to This

Requirement

1 Pest control services shall be provided weekly.

YES NO

VENDOR’S RESPONSE

Ver: 11/2023 14

2 Vendor shall provide all labor, materials, chemicals, tools and equipment to provide pest control services.

YES NO

3 Materials and methods used will be only those recommended or suggested by the U.S. Bureau of Entomology.

YES NO

All material used in pest control treatment shall conform to Federal, State, and local ordinances and laws and shall be acceptable to the facilities.

YES NO

The most effective insecticides and rodent elimination known to the industry shall be used and applied with the most efficient equipment available.

YES NO

All pest control work shall be performed in a safe professional manner, in accordance with most modern and effective pest control techniques and procedures.

YES NO

Vendors using chemicals considered to be hazardous or potentially hazardous to the health of humans and domestic animals, and ground water contamination, etc. shall furnish to the site all appropriate and current Material Safety Data Sheets (MSDS) prior to usage.

YES NO

8 Changes in chemicals throughout the term of the Contract must be approved by the Safety Officer and facility authorized staff prior to usage.

YES NO

Special attention must be given to the observance of all safety precautions so as not to constitute a fire and/or health hazard on the premises

YES NO

10 All pesticide products used on State property will be placed in areas inaccessible to the residents of the facilities.

YES NO

11 A sample of pesticide products used on State property may be requested at any time by an authorized staff member during treatment for testing.

YES NO

12 Rodenticides shall be used with all due precaution to obviate the possibility of accident or injury to humans, domestic animals, and pets.

YES NO

13 Special care shall be exercised in the use of liquid insecticides in areas having asphalt, mastic, or linoleum floor surfaces.

YES NO

Vendor shall have a valid North Carolina State Structural Pest Control License or Licenses to perform the services provided herein. Current copy of license(s) required must be included with the proposal package submission.

YES NO

15 No unregistered technician will be allowed to perform services under this contract.

YES NO

16 Awarded Vendor will pick up work orders at a designated location. YES NO

17 An authorized facility representative will escort the service technician to each location.

Ver: 11/2023 15

18 Completed work orders must be signed and dated upon completion by an authorized staff member of the facility.

YES NO

The awarded Vendor shall have in his employ and available for consultation at all times, a trained entomologist, an urban and industrial pest graduate from a recognized university or college (two-year degree or technical training for license) or an individual who has had at least five

(5) years’ experience in the practical and scientific facts underlying this work. Vendor shall provide the name and training/experience of individual with proposal submission.

YES NO

The vendor shall provide a weekly Management Report to the designated Contract Lead. This report shall include, at a minimum, information concerning weekly routine, non-routine, and emergency treatments.

Vendor will provide an explanation of the services provided to correct a reported problem and shall document this information within the report.

YES NO

21 Treatment schedule day and times will be mutually agreed upon with the facility and the awarded vendor.

YES NO

22 Time required on-site is usually a minimum of three (3) hours per visit at Broughton Hospital.

YES NO

23 Time required on-site is usually a minimum of three (3) hours per visit at J. Iverson Riddle.

YES NO

In the event of an emergency, the awarded Vendor is expected to have the capability to respond to calls that occur after normal business hours.

These instances are inclusive or, but not limited to, infestations, vermin, and/or anything deemed to be a nuisance or immediate threat to the safety and well-being of Residents and Staff.

5.2 TASKS/DELIVERABLES/SCOPE OF WORK

1. J. IVERSON RIDDLE DEVELOPMENTAL CENTER

A. SCHEDULE: Pest Control Service consists of weekly, including the fifth (5th) week, treatment to main buildings and houses on the Enola Road with special emphasis to the following sites: Nutritional Services, storage, consumer living and dining areas, plus areas that have reported pest problems. Prior to beginning service, it is mandatory for the Technician to contact the Housekeeping Director and/or appointed designee.

B. ALL AREAS: All areas are to be thoroughly treated including restrooms, plumbing closets, linen and clothing closets, soiled linen drops, underneath water fountains, sinks, tables, chairs, and behind heavy furniture such as pianos.

C. PATIENT AREAS: Treatment in patient living areas consists of baseboard and drain treatment in the office areas, linen closets, utility rooms, porches, dining/activity areas, medication rooms, refrigerator rooms, bathrooms, and occasionally in bedrooms when requested.

D. RODENT CONTROL AND MAINTENANCE SERVICES: Contractor shall provide rodent bait stations to be placed where needed and provide service/clean on a regular basis. A twenty-four (24)-hour emergency service shall be provided at no additional cost including weekend and holidays.

Ver: 11/2023 16

E. BATE/ABATEMENT SUPPLIES: Vendor will provide, as requested, bait stations, mice/rat abatement supplies/traps, ant button stations/traps/liquid and any other abatement supplies.

F. BIRD AND BAT CONTROL: Bird and bat control problems will be handled on an as needed basis with a twenty-four (24)-hour emergency service at no additional cost. The methods to control birds and bats must be approved by the Housekeeping Director or Safety Officer. Bird control netting shall be placed and maintained under covered shelters upon the request of the Housekeeping Director.

G. INSPECTION AND TREATMENTS FOR WOOD DESTROYING INSECTS: Provide weekly inspection for any wood destroying insects including but not limited to subterranean termites, powder post beetles, carpenter bees, ants and wood borers. When insects are spotted, treatment will be provided to eliminate the problem at no additional cost and will include spot treatments for all of the above.

H. ADDITIONAL SERVICES: Additional treatment, on a complaint basis, such as to control wasps, bees, fire ants, and hornets nesting in and around entrances, windows, and outside shelters, shall be included.

I. BED BUGS: Provide on-call service as needed for bed bugs upon notification of an outbreak at no additional cost.

J. SERVICE AREAS:

BUILDING GROSS SQ. FEET STRUCTURE TYPE TREATMENT SCHEDULE

Main Cafeteria/Center Stage Nutritional Services 10,610 sq ft One story brick

Weekly with complete PM inspection of building

Snack Shop 1,583 sq ft One story brick Weekly with complete PM inspection of building

Warehouse 9,261 sq ft One story brick Weekly with complete PM inspection of building

Enola Roadhouses (qty 36) 1000 - 1500 sq ft per house 36 individual houses

Weekly with complete PM inspection of building

LOCATION

APPROXIMATE

QTY TREATMENT SCHEDULE

Mechanical Rooms 6 Quarterly treatment with additional treatments deemed necessary at no additional cost

Pipe Chases 26 Quarterly treatment with additional treatments deemed necessary at no additional cost

Crawl Spaces 21 Quarterly treatment with additional treatments deemed necessary at no additional cost

Manholes 45 Quarterly treatment with additional treatments deemed necessary at no additional cost

Outside Storage Buildings & Shelters 25

Quarterly treatment with additional treatments deemed necessary at no additional cost

**INFESTATIONS WILL REQUIRE SATURATION UNTIL THE PROBLEM IS RESOLVED AT NO ADDITIONAL COST.

Ver: 11/2023 17

LOCATION

TOTAL APPROXIMATE

SQUARE FOOTAGE

BUILDINGS THAT MAKE UP

AREA TREATMENT SCHEDULE

Summit Area 79,050 sq. ft.

1. Hemlock

2. Birch

3. Spruce

4. Holly Hall

5. Pine

6. Maintenance Office

7. Redwood Resource Center

8. Elm

9. Maintenance Workshop Monthly with complete PM inspection of building

Cedar/Willow Area 100,830 sq. ft.

1. Rosewood Resource Center

2. Willow

3. Diagnostic Clinic

4. Evergreen

5. Medical Care Unit

6. Dental Clinic

7. Cedar

8. Specialty Services

9. General Offices

10. Laboratory

11. X-Ray Monthly with complete PM inspection of building

Lakeside Area 131,375 sq. ft.

1. Administration Building

2. Gym/Poo/General Offices

Upstairs/Downstairs

3. Chapel

4. Dogwood

5. Sheltered Workshops /

Woodworking Shops (2)

6. Mulberry

7. Environmental Services, Sewing Room, Treasure

Shop

8. Maple

9. Poplar

10. Mimosa

11. Ash

12. Adaptive Equipment

13. Creative Therapy

14. EE Horse Barn Monthly with complete PM inspection of building

2. BROUGHTON HOSPITAL

a) Vendor shall provide on-site pest control services for the main hospital building as well as approximately twelve (12) small to large buildings for the DHHS DSOHF Broughton Hospital facility.

Ver: 11/2023 18

b) Services provided shall be primarily for the control of but not necessarily limited to mice, rats, ants, roaches, fire ants, spiders, ladybugs, and silverfish. Rats, mice, fire ants, and snake infestations located in burrows on the facility grounds are included. Bed bugs or any other rare or unusual need shall be covered.

c) All areas are to be thoroughly treated including restrooms, plumbing closets, linen and clothing closets, soiled linen drops, underneath water fountains, sinks, tables, chairs, and behind heavy furniture such as pianos.

d) Treatment in patient living areas consists of baseboard and drain treatment in the office areas, linen closets, utility rooms, porches, dining/activity areas, medication rooms, refrigerator rooms, bathrooms, and occasionally in bedrooms when requested.

e) Buildings have numerous drains in patient units and bathrooms. Drains will be treated on an as needed basis.

f) Vendor will provide, as requested, bait stations, mice/rat abatement supplies/traps, ant button stations/traps/liquid and…