ID15170001_EVS_RFP_2018-08-31.pdf

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER RATING

UNDER DPAS (15 CFR 700)

PAGE OF PAGES

1 195

2. CONTRACT NUMBER 3. SOLICITATION NUMBER

ITSS ID#15170001

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and See Section L copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in not applicable until 4:00 PM local time 10/01/2018 (Hour) (Date)

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME

Julie Green

B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

julie.green@gsa.gov

AREA CODE

NUMBER

3537036

EXTENSION

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1 X I CONTRACT CLAUSES 74

X B SUPPLIES OR SERVICES AND PRICES/COSTS 2 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

X C DESCRIPTION/SPECS./WORK STATEMENT 9 X J LIST OF ATTACHMENTS 86

X D PACKAGING AND MARKING 49 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 51 X K REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

X F DELIVERIES OR PERFORMANCE 54

X G CONTRACT ADMINISTRATION DATA 62 X L INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS 157 x H SPECIAL CONTRACT REQUIREMENTS 69 X M EVALUATION FACTORS FOR AWARD 185

OFFER (Must be fully completed by offeror) NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within 90 calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER 15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXTENSION

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) 41 U.S.C. 3304(a) ( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

(4 copies unless otherwise specified) See Section G

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY CODE

See Section G

26. NAME OF CONTRACTING OFFICER (Type or print)

Julie Green

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

General Services Administration , Federal Acquisition Services 230 S. Dearborn Street, 33rd Floor Chicago, IL 60604 mailto:julie.green@gsa.gov

Entity Validation Services ITSS Solicitation #: ID15170001

Contract: TBD

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Section B

Supplies or Services and Prices/Costs

B.1 GENERAL32T

B.2 CONTRACT TERM

32T32T

B.3 PRICES32T

B.4 QUANTITIES32T

B.5 SCHEDULE OF ITEMS / SERVICES AND PRICES32T

B.1 GENERAL

The contractor shall furnish Entity Validation Services in accordance with the Performance Work Statement (Section C). The Contractor shall provide a comprehensive solution for client requirements to include, but not limited to, all personnel, materials, services, facilities and management necessary (unless specifically furnished by the Government) to perform the requirements as set forth in this contract and all orders issued under this contract. This is a combination Firm Fixed Price (FFP)/Time and Materials (T&M) contract.

B.2 CONTRACT TERM

The maximum potential period of performance of this contract is five years starting on the day of contract award or designated effective date; with a Base Period of 12 months and four Option Periods of 12 months each. The Government reserves the unilateral right to exercise an option period prior to the expiration of the Base or option period. The Government shall give the Contractor at least 30 days prior notice of its intent to exercise the option.

Planned performance period is:

Base Period: 12/30/2018 through 12/29/2019 Option 1 Period: 12/30/2019 through 12/29/2020 Option 2 Period: 12/30/2020 through 12/29/2021 Option 3 Period: 12/30/2021 through 12/29/2022 Option 4 Period: 12/30/2022 through 12/29/2023

B.3 PRICES

B.3.1 Prices set forth in the Schedule of Items/Services and Prices, shall be fully burdened; that is, prices shall be inclusive of all costs (i.e., material, labor, fringe, overhead, etc.), fees, and profit associated with each item.

Contract: TBD

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B.3.2 For work under CLINs 2003, 3003, 4003 and 5003 for Customer Support (helpdesk) services, the Government will only be obligated to pay the prices at the agreed upon rate per contact set forth in Section B, for services that are actually requested, received, and accepted by the Government. The Government shall not be obligated to pay any amount in excess of this ceiling price nor is the Contractor obligated to continue performance if to do so would exceed this ceiling price. In the event that the Government chooses to exercise option periods, unused funds from a previous contract period may not be used to fund any services taking place in a subsequent contract period. The ceiling price may be modified by the Government if it is determined that it is insufficient for the work required.

B.4 QUANTITIES

For work under CLINs 2003, 3003, 4003 and 5003 for Customer Support (helpdesk) services, the total item quantities stated in the following Schedule of Items/Services and Prices are estimated ceiling quantities for annual contacts. These estimates are based on the best available information regarding the annual customer support requirements. This contract does not make any guarantee, either explicit or implied, that the Government will process for the total contact quantity during each contract period. The Government reserves the unilateral right to adjust the quantities at any time during the life of the contract should the ceiling quantity of this, or any individual contract line item be insufficient to fill government requirements.

B.5 SCHEDULE OF ITEMS / SERVICES AND PRICES

Base Period:

CLIN 1001: Reserved – No Price Required *CLIN 1002: Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance, 3 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 1003: Reserved – No Price Required CLIN 1004: Project Manager, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 1005: Technical Lead, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 1006: Transition-in, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx Total Base Period: NTE $xx.xx

Option Period 1:

CLIN 2001: Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities Initial Validation and Identification of Organizational Relationships (hierarchy), 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 2002: Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 2003: Customer Support (helpdesk), NTE 67,000 contacts, rate= $xx.xx, total NTE amount = $xx.xx CLIN 2004: Project Manager, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 2005: Technical Lead, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx Total Option 1: NTE $xx.xx

Option Period 2:

CLIN 3001: Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities Initial Validation and Identification of Organizational Relationships (hierarchy, 12

B - 3 of 7 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 3002: Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 3003: Customer Support (helpdesk), NTE 67,000 contacts, rate= $xx.xx, total NTE amount = $xx.xx CLIN 3004: Project Manager, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 3005: Technical Lead, 12 months, FFP 2.5 days/week, monthly price xx.xx, annual total = $xx.xx Total Option 2: NTE $xx.xx

Option Period 3:

CLIN 4001: Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities Initial Validation and Identification of Organizational Relationships (hierarchy), 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 4002: Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 4003: Customer Support (helpdesk), NTE 67,000 contacts, rate= $xx.xx, total NTE amount = $xx.xx CLIN 4004: Project Manager, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 4005: Technical Lead, 12 months, FFP 2.5 days/week, monthly price xx.xx, annual total = $xx.xx Total Option 3: NTE $xx.xx

Option Period 4:

CLIN 5001: Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities Initial Validation and Identification of Organizational Relationships (hierarchy), 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 5002: Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 5003: Customer Support (helpdesk), NTE 67,000 contacts, rate= $xx.xx, total NTE amount = $xx.xx CLIN 5004: Project Manager, 12 months, monthly price $xx.xx, annual total FFP= $xx.xx CLIN 5005: Technical Lead, 12 months, FFP 2.5 days/week, monthly price xx.xx, annual total = $xx.xx CLIN 5006: Transition out, 6 months, monthly price $xx.xx, annual total = $xx.00 12 months = 1 Full Time Equivalent (FTE) = 1,960 labor hours.

Total Option 4: NTE $xx.xx

Total Base and Options = NTE $xx.xx

Notice to Proceed in General and for Specific CLINs:

In general, no work under this contract shall commence until the contractor receives written authorization to proceed by contract modification or direction given by the Contracting Officer.

Contracting Officer may not provide authorization to proceed with any portion of this contract until personnel security requirements have been satisfied.

*No work shall commence under this CLIN (CLIN 1002) until the Contracting Officer provides notice to proceed specific to this CLIN, planned start is anticipated at the beginning of month 10 (start of the final quarter) of the Base period.

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For key personnel under CLINs 1004 and 1005, at the outset of the contract or at any time during the contract, the government reserves the right to direct contractor to bill based on its firm fixed price hourly unit price in lieu of its monthly price under Section B.5 if less than a full month of work is performed.

For each T&M CLIN, (CLINs 2003, 3003, 4003 and 5003) the Contractor will only perform time and material work after receiving written authorization to proceed by contract modification or direction given by the Contracting Officer.

Schedule of Items/Service and Prices – Note: This is provided for reference, offeror shall complete the MS Excel worksheet with its price provided as Attachment 1 – Schedule of Items/ Services and Prices under Section J.

******************************Please see next page*************************************

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Contractor Name:

Base Period CLIN Number Section C, PWS, Section Type Unit of Measure Ceiling Rate Dollars

CLIN 1003 - Reserved CLIN 1004 - Project Manager Section 8, Key Personnel FFP Hour 1,960 $0

CLIN 1005 - Technical Lead Section 8, Key Personnel FFP Hour 1,960 $0

CLIN 1006 - Transition-in Section 4, Objective 5 FFP Month 12 $0 $0

Option 1 Period CLIN Number Section C, PWS, Section Type Unit of Measure Ceiling Rate Dollars

CLIN 2003 - Customer Support (helpdesk) Section 4, Objective 4 T&M Per Contact 67,000 $0

CLIN 2004 - Project Manager Section 8, Key Personnel FFP Hours 1,960 $0

CLIN 2005 - Technical Lead Section 8, Key Personnel FFP Hours 1,960 $0 $0

Option 2 Period CLIN Number Section C, PWS, Section

R f Type Unit of Measure Ceiling Rate Dollars

CLIN 3003 - Customer Support (helpdesk) Section 4, Objective 4 T&M Per Contact 67,000 $0

CLIN 3004 - Project Manager Section 8, Key Personnel FFP Hours 1,960 $0

CLIN 3005- Technical Lead Section 8, Key Personnel FFP Hours 980 $0 $0

Option 3 Period CLIN Number Section C, PWS, Section

R f Type Unit of Measure Ceiling Rate Dollars

CLIN 4003 - Customer Support (helpdesk) Section 4, Objective 4 T&M Per Contact 67,000 $0

CLIN 4004 - Project Manager Section 8, Key Personnel FFP Hours 1,960 $0

CLIN 4005 - Technical Lead Section 8, Key Personnel FFP Hours 980 $0 $0

Option 4 Period CLIN Number Section C, PWS, Section

R f Type Unit of Measure Ceiling Rate Dollars

CLIN 5003 - Customer Support (helpdesk) Section 4, Objective 4 T&M Per Contact 67,000 $0

CLIN 5004 - Project Manager Section 8, Key Personnel FFP Hours 1,960 $0

CLIN 5005 - Technical Lead Section 8, Key Personnel FFP Hours 980 $0

CLIN 5006 - Transition Out Section 4, Objective 5 FFP Month 6 $0 $0

Total Base and all Option Periods $0

Total

Total

Please see Section B - Schedule of Items/Prices for additional details.

ID 15170001- Entity Validation Services Section B - Schedule of Items / Services and Prices

CLIN 1001 - Reserved

Total

Total

Total

*CLIN 1002 - Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance

Section 4, Objective 3 FFP

Month 3

$0

CLIN 2001 - Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities

Section 4, Objectives 1 and 2 FFP

Month 12

$0

CLIN 2002 - Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance

Section 4, Objective 3 FFP

Month 12

$0

$0

CLIN 3002 - Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance

Section 4, Objective 3 FFP

Month 12

CLIN 3001 - Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities

Section 4, Objectives 1 & 2 FFP

Month 12

$0

CLIN 4002 - Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance

Section 4, Objective 3 FFP

Month 12

$0

CLIN 4001 - Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities

Section 4, Objectives 1 & 2 FFP

Month 12

$0

CLIN 5002 - Identification of Entity Organizational Relationships (hierarchy) and Hierarchy Maintenance

Section 4, Objective 3 FFP

Month 12

$0

CLIN 5001 - Determining Uniqueness, Initial Validation of Entities and Ongoing Monitoring Entities

Section 4, Objectives 1 & 2 FFP

Month 12

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Total Base and all Option Periods $0.00

Please see Section B - Schedule of Items/Prices for additional details.

* Planned start anticipated at the beginning of month 10 (start of the final quarter) of the Base period.

12 months = 1 Full Time Equivalent (FTE) = 1,960 labor hours.

NOTE: The offeror shall submit a proposal consistent with the instructions in Section L of this solicitation.

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C - 1 of 40

SECTION C

Description/Specifications/Performance Work Statement

For

A procurement by the U.S. General Services Administration on behalf of Office of Systems Management (QD) Integrated Award Environment (IAE)

Washington, D.C.

RFI # ID15170001

NAICS 561450 - Credit Bureaus Product Service Code: R611 Support - Administrative: Credit Reporting Services

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Contents

1 Background: 5

Integrated Award Environment (IAE)/System for Award Management (SAM) 5 Organizational Mission 5 Procurement Objective 5 IAE/SAM Program History 6 IAE/SAM Current Status 7

2 Orientation 9 General Scope of Work 9 Resources 9 Placement and Management of Work 10 Customers 10 Performance Monitoring 10 General Definitions 10 Technical Definitions 12

3 Assumptions 12 4 Primary Performance Objectives (Technical) 12

Objective 1- Method to determine entity uniqueness and confirmation that the entity is unique 13 Objective 2- Validate information about the entity and provide additional information on entity 17 Objective 3- Identify Entity Organizational Relationships 20 Objective 4 - Customer support capabilities (including entity updates), for U.S. and non-U.S. located entities 21 Objective 5- Transition 23 Objective 6 - Technical Interfaces 24 Objective 7 - Data Sourcing and Handling 25

5 Meeting Objectives 25 Meeting Objective 1 – Initial Business/Kickoff Meeting 26 Meeting Objective 2 – Ad hoc Technical / Work Status / Administrative Meetings 26 Meeting Objective 3 – Contract Administration Meetings 26

6 Contract-wide Objectives 26 Contract-wide Objective 1 – Contract and Project Management 26 Contract-wide Objective 2 – Subcontract Management 27 Contract-wide Objective 3 – Business Relations 27 Contract-wide Objective 4 – Contractor Response 27

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Contract-wide Objective 5 – Team Continuity and Employee Retention 27 Contract-wide Objective 6 – Professional Appearance 28

7 Additional Performance Requirements 28 Location of Work 28 Time of Work 28

Normal Hours 28 Holidays 29 Federal Service Desk Hours 29 Government Facility Closures 29 Performance at the Contractor’s Facilities 29

Travel 30 Limitations on Contractor Performance 30 Privacy Act Requirements 30 Personal Services 30 Rehabilitation Act Compliance (Section 508) 31 Avoidance and/or Mitigation of Actual or Potential Organizational Conflicts of Interest 32

8 Personnel Requirements 32 Personnel Qualifications – General 32 Key Personnel Definition and List 33 Key Personnel Qualifications 33

PROJECT MANAGER 33

TECHNICAL LEAD 34

Key Personnel Substitution 34 Staff Maintenance 35 Contractor Employee Work Credentials. 35

9 Security Requirements 35 Compliance with Security Requirements 35 Employee Security Requirements 36 Common Access Card & ID Badges 36 Facility Security Requirements 36 Personal Identity Verification 36 Unescorted Entry Authorization Certificate 36 Non-Disclosure Statement. 36

10 Period of Performance 37 11 Deliverables 37

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12 Quality Assurance and Quality Control 37 13 Government Furnished Items 37

Data 37 SAM Data Rights 38 Equipment – Tools - Accessories 38 Materials 38 Facilities 38 Safeguarding Government Furnished Property - Physical Security 38 Training 39 Government-Furnished Services 39

14 Government Delays in Reviewing Deliverables or Furnishing Items 39 15 Notices 39 16 Additional Provisions 39 Attachments 39

Section J Attachment 2 - Service Level Agreement 39 Section J Attachment 3 - IAE Entity Statistics 39

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1 Background:

Integrated Award Environment (IAE)/System for Award Management (SAM)

Organizational Mission The mission of the GSA Office of Integrated Award Environment (IAE) is to support a common, secure business environment which facilitates and supports cost-effective acquisition of, and payment for, goods and services; effective management of federal acquisition and assistance awards; and consistent transparency into federal acquisition and assistance awards.

The IAE vision is to continue to evolve and integrate the existing shared portfolio of ten (10) electronic systems used for awarding and administering federal financial assistance (e.g., grants, loans) and contracts through Agile Scaled Agile Framework (SAFe) Development Processes.

The largest and most complex of the e-Government initiatives, the IAE works on behalf of the acquisition and financial assistance communities to save money, be more efficient, reduce burdens on the communities we serve, and improve federal award management.

Procurement Objective The purpose of this procurement is to obtain the necessary contractor support to perform Entity Validation Services for the express purpose of protecting the integrity of the taxpayer's dollars throughout the federal award process and to enable the GSA Office of Integrated Award Environment to fulfill its mission. The Federal Government awarded over $3 trillion dollars in contracts, grants, loans, and other Federal assistance to entities in fiscal year 2017. Entities awarded Federal procurement and grants actions, with limited exceptions, are required to register in SAM. The information from SAM is used throughout the government, to include all aspects of the procurement and financial assistance processes. The identity of each entity wishing to do business with the Government, or receive assistance from the Government, must be validated prior to its entering into a business relationship with the Government. As such, the government has a need for a determination of entity uniqueness to consistently identify specific commercial, nonprofit, or government entities. The overarching government requirement is for business identification and validation services. Entity Validation Services are based on federal statute and policy regulations.

Definitions, for purposes of this procurement, include:

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● Entity – refers to organizations or individuals applying for financial assistance, contract awards, loans, grants, or who need to register to do business with the federal government including but not limited to sole proprietors, corporations, partnerships, government agencies, non-profits, etc.

● Validation – objective verification; returning accurate information about an entity.

The data corresponds to the real world identity of the entity.

● Entity Validation Services – a method to determine entity uniqueness, which could include the assignment or use of a unique entity identifier, validation of certain data, and associated services.

This effort may require the contractor to collaborate with the Government and other contractor teams (e.g. testing, data management, interfaces, help support, etc.) to provide support on Entity Validation Services.

IAE/SAM Program History In 2002, Integrated Acquisition Environment was created as an e-Government (e-Gov) initiative under the President’s Management Agenda. As part of the e-Gov initiative, the Office of Management and Budget (OMB) designated GSA as the executive agent of the Integrated Acquisition Environment. In 2013, the Integrated Acquisition Environment was renamed the Integrated Award Environment (IAE) by its governance to reflect its management of procurement, grants, and federal assistance data. In 2017, the organization was renamed The Office of Systems Management (QD), IAE/SAM.

The concept behind the IAE/SAM is to provide Federal Government agencies and contractors with a shared IT system to manage the acquisition and grants-making process from solicitation through closeout. The goals of the IAE/SAM Program are to (1) create a simpler, common, integrated Information Technology (IT) service that promotes competition, transparency, and integrity; (2) increase data sharing across the Government and with the public to enable better decisions in procurement, logistics, payment, and performance assessment; and (3) take a unified approach to obtaining modern tools to leverage investment costs across the Federal Government for award-related IT services.

The IAE/SAM enables all phases of the Federal awards management lifecycle, manages the common source of entity information for acquisition and financial assistance (grants and loans) communities, provides a market research source for contract administration to the Federal acquisition community as well as private and commercial firms that are interested in doing business with the Government, and stores information that the public in general seeks on how tax dollars are being spent. IAE provides subcontract reporting opportunities for Agency and Contractor communities. IAE provides data for Government and non-Government stakeholders including the general public.

IAE/SAM is governed by the Award Committee for eGov (ACE) structure which includes the

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Procurement Committee for eGov (PCE) and the Financial Assistance Committee for eGov (FACE). Additionally, all IAE operations are coordinated and prioritized through a Change Control Board (CCB) that consists of voting representatives from each of the 24 Chief Financial Officer (CFO) Act agencies. These same agencies contribute funding for the IAE operations.

IAE/SAM Current Status IAE currently sees over $1 trillion and 3.3 million transactions in federal assistance and procurement awards across all the IAE systems. With growing numbers, IAE currently has over

3.4 million registered users and over 500 million hits or page views per month.

The current IAE systems were developed over several years as free-standing, web-based systems to fulfill different roles throughout the acquisition and grants-making process. Many are operated and maintained by independent contractors. Shared functional components of the application stack for these systems are limited to co-location services that cover some systems and a consolidated end-user help desk that supports a different subset of the systems.

Current IAE systems consist of the following:

1. System for Award Management (SAM)

2. Federal Procurement Data System – Next Generation (FPDS-NG)

3. Federal Business Opportunities (FBO)

4. Electronic Subcontracting Reporting System (eSRS)

5. Federal Funding Accountability and Transparency Act (FFATA) Subaward

Reporting System (FSRS)

6. Contractor Performance Assessment Reporting System (CPARS)

7. Federal Awardee Performance and Integrity Information System (FAPIIS)

8. Past Performance Information Retrieval System (PPIRS)

9. Wage Determination OnLine (WDOL)

10. Beta.SAM.gov

Beta.SAM.gov/SAM (Modernized)

IAE is in the process of merging all 10 of our current operational systems into a single website known as SAM.gov (currently being built as beta.SAM.gov) with the goal of streamlining the process for our users who make, receive, and manage federal awards.

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This image shows the integration of the 10 existing federal award systems that are managed by GSA’s Integrated Award Environment. Once integrated, the image shows that all ten systems will be categorized by their main feature (such as contract opportunities, entity registration, and wage determinations) into a centralized website called SAM.gov (initially beta.SAM.gov).

Entity Validation Services – Current State

The identity of each entity wishing to do business with the federal government, or receive assistance from the federal government, must be validated prior to its entering into a business relationship with the federal government.

The General Services Administration’s (GSA) Integrated Award Environment (IAE) maintains a contract for Entity Validation Services.

Entity Validation Services currently include the assignment of a unique identifier and objective verification (validation) of entity-provided information against authoritative sources for data associated with the unique entity. Initial validation currently occurs within 24 hours. Validation services include:

1. Address Standardization – a properly formatted and postal service-recognized address, to include international addresses

2. Address Verification – the stated address must be tied to a business entity, established at that specific location

3. Business Legitimacy – established as entity name + Address Standardization

C - 9 of 40 and verification that is independently verified from a specified number of independent data sources

4. Confirmation of the existence of and/or assignment of a unique identifier formatted as a 9-digit numeric value

5. Corporate Hierarchy – maintained and updated with changes for the duration of the contract

6. Customer Support - helpdesk services to assist with aspects of entity validation

The unique entity identifier is currently the Data Universal Numbering System (DUNS®) number with which entities register in the System for Award Management (SAM). The unique entity identifier is tied in SAM to the legal entity name, ‘doing business as’ name, and the physical address that corresponds to it. Note: The DUNS number is not the primary key for SAM records in its database - it is an alternate key and the current UEI published and used by downstream systems. Entities awarded Federal procurement and grants actions, with limited exceptions, are required to register in SAM. The information from SAM is used throughout the government, to include all aspects of the procurement and financial assistance processes.

2 Orientation

General Scope of Work This Performance Work Statement (PWS) defines program support objectives for Entity Validation Services.

Work will be performed over the period of five years, with an anticipated Base Period of 12 months and four Option Periods of 12 months each.

Resources Under this contract, unless otherwise stipulated (see Section 13 – Government Furnished Items), the Contractor shall furnish or provide all personnel, personnel management and supervision, all related internal supporting business functions (including background and “overhead” personnel), materials, supplies, equipment, and facilities to perform the full range of technical and administrative services required by this contract.

During the course of this contract, the Government may make additional Government Furnished Items (GFIs) -- materials, equipment, and facilities -- available upon receipt of a written request from the Contractor to the Government Technical Representative. These GFIs, if provided, would be in addition to those initially set forth in Section 13.

The contractor shall provide fully trained personnel. (Reference “Personnel Requirements in Section 8 of this PWS.)

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Government personnel will be made available to provide technical input, answer Contractor questions, review completed draft deliverables, provide feedback, and provide shipping directions for deliverables.

Placement and Management of Work All work under this contract is either specifically described in this PWS or shall be assigned to the Contractor in writing by the Contracting Officer’s Representative (COR) using a Technical Directive form. Contractor employees shall perform work as specified in this contract as directed by the Contractor’s designated project manager, who shall have full responsibility for the assignment and monitoring of Contractor employee activities. All work shall be performed within the scope of this PWS and the Government will not ask or require the Contractor to perform work that is outside of the scope of this contract.

Customers The customer and recipient of all work performed under this contract or order is the Office of Systems Management (QD), IAE/SAM located at 1800 F Street NW HUB 4323 Washington, DC 20405.

Performance Monitoring Contractor performance shall be monitored by the Government representatives in accordance with the Contractor’s Quality Control Plan (QCP) and the Government’s Quality Assurance Surveillance Plan (QASP) (see Section , below).

General Definitions

CO – Government Contracting Officer (also PCO – Procuring Contracting Officer)

COR – Contracting Officer’s Representative (See Section 15, below)

FTE – Full Time Equivalent, the number of labor hours equal to those that would be worked by one employee in a year. For this procurement action 1960 hours is considered an FTE.

CPARS – Contractor Performance Assessment Reporting System – This is a system that generates reports which are created by the government evaluators to document contractor performance.

Entity – refers to organizations or individuals applying for financial assistance, contract awards, loans, grants, or who need to register to do business with the federal government including but not limited to sole proprietors, corporations, partnerships, government agencies, non-profits, etc.

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Entity Validation Services – a method to determine uniqueness, which could include the assignment or use of a unique entity identifier, validation of certain data, and associated services.

First Produced - for purposes of clause 52.227-14, all data first produced in the performance of this contract, including without limitation data validated by the contractor.

IAE – GSA Office of Integrated Award Environment

IAE PMO – GSA Integrated Award Environment Program Management Office

NIST - National Institute of Standards and Technologies

Normal Workweek - A workweek is 40 hours.

Overtime - Time worked by a contractor’s employee in excess of the employee’s normal workweek. (Note: The government will not reimburse for premium pay under this contract for overtime work.)

Quality Assurance - A planned and systematic pattern of all actions necessary to provide confidence to the government that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved.

Quality Assurance Personnel (QAP) - A functionally qualified government person(s) responsible for surveillance of contractor performance and providing communications to the contractor(s) and PCO.

Quality Assurance Surveillance Plan (QASP) - A plan detailing the contract surveillance procedures and containing the Objectives, Measures and Expectations that will be used to evaluate contractor performance of the PWS objectives.

Quality Control - Those actions taken by a contractor to control the production of outputs to ensure that they conform to the contract requirements.

SAM Managed Identifier (SAMMI) - A unique entity identifier (UEI) used within SAM and IAE as a primary key to identity every entity record within SAM.

Unique Entity - An entity or part of an entity whose identifying information does not match that of any other entity registered to do business with the federal government

Unique Entity Identifier (UEI) - A machine readable identifier that identifies a

C - 12 of 40 unique entity or part of an entity. Examples include SAMMI, CAGE, TIN, DUNS, and any other system that can uniquely identify an entity.

Unusual Circumstance - A rare circumstance that requires validation outside the normal process. This shall occur in less than 1% of cases.

Validation – objective verification; returning accurate information about an entity.

The data corresponds to the real world identity of the entity.

Technical Definitions API - Application program interface

Geocode - Geographic coordinates (latitude, longitude) which you can use to mark a location on a map

IAE Application Platform – The IT platform for hosting multiple Government– wide acquisition applications “on the cloud.”

JSON - JavaScript Object Notation

PII - Personally identifiable information

Real Time Response - Responses to interface requests that return a response within a few seconds of submission.

REST - Representational State Transfer

3 Assumptions The contractor shall employ a staff with sufficient experience and expertise to perform each of the tasks in this PWS.

4 Primary Performance Objectives (Technical) The overall objective of this contract is for the contractor to provide Entity Validation Services.

The proposal must clearly identify all data elements or other information or materials, to include deliverables to be provided to the Government under this contract, which the offeror intends to provide with limited or restricted rights (as such terms are defined in the FAR 52.227-14), and restrictions on the Government’s data rights will be considered in the proposal evaluation as it relates to the overall value to the Government. The Government intends to assert unlimited rights in any deliverables and work products first produced under this contract that are not so identified unless agreed upon between the government and contractor. Therefore, deliverables and work products shall be provided in a format that will allow the Government to edit them after

C - 13 of 40 the conclusion of this contract.

In summary, the overarching objectives of this requirement are as follows:

Business Objectives

● A method to determine entity uniqueness, which could include the assignment and/or use of a contractor unique entity identifier (UEI) in perpetuity, validation of certain entity data, and associated services

● Validation of information about an entity to aid awarding officials in making responsibility determination in regards to a prospective awardee

● A method to determine the hierarchy and family tree of an entity

● A method to determine relevant information about an entity that is being excluded from doing business with the government

● Help desk support for entities in ensuring their core data validates in SAM to register to do business with the government

● Proper information assurance policies and processes are in place to ensure any sensitive information or PII is not improperly disclosed

● Contractor’s methods and sources for validating entity data and determining uniqueness is independent of federal government systems utilized by IAE and

SAM

Technical Objectives

● Data transmission is done in real-time for all uniqueness and validation services

● All data is sent in machine readable formats and does not require the government to build custom parsers

● Contractor meets GSA and IAE application platform security requirements for system access to SAM where needed for authenticated activities

● All data is encrypted in transmission and at rest

● Meet Service Level Agreement (SLA) standards/metrics, see Section J –

Attachment 2.

The technical objectives of this contract involve no development activity on SAM or other IAE systems. Some testing assistance may be requested with interface setup, but the contractor will not work on SAM or other IAE systems.

Objective 1- Method to determine entity uniqueness and confirmation that the entity is unique

The contractor shall meet this objective by determining that a registering entity is unique and assigning a unique identifier to that entity. The unique identification service shall support local and globally-located entities seeking to register to do business with the federal government without requiring direct government review and approval during initial registration and ongoing

C - 14 of 40 monitoring.

Entity Uniqueness Interface Process:

In order to determine if an entity is unique, the government will pass information for validating uniqueness of an entity or part of an entity, and the contractor will pass back information confirming whether or not the entity is unique. Additionally, the contractor will pass back its UEI for the entity that will map to the SAM managed identifier (SAMMI). The contractor’s UEI will remain indefinitely within SAM’s database for mapping and auditing purposes, but will not be published or displayed within SAM.

The contractor shall interface electronically in - with SAM.gov and/or Beta.SAM.gov to accomplish this task. The determination of uniqueness will be based on data elements sent from SAM to the contractor. The contractor shall clearly identify what data elements are necessary for it to determine uniqueness and map its contractor UEI to the SAMMI. See a sample data transmission below.

Sample Data Elements Passed to Determine Entity Uniqueness

Data Element Format Max Length

Legal Business Name String 120

Doing Business As Name

String 120

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Company Division String 60

Physical Address Line 1 String 150

Physical Address Line 2 String 150

Physical Address City String 40

Physical Address Province or State

String 55

Physical Address Zip/Postal Code

String 20

Physical Address Zip Code + 4

Numeric 4

Physical Address Country Code

String 3

UEI (if one currently exists)

String 20

Unique Entity Identifier (UEI) Assignment Services:

Part of the validation services involves creation or assignment of a UEI for newly registering entities, entities updating their registration, all existing active entity registrations, and active “firm” exclusions in SAM. Under this contract the contractor shall map their UEI to the SAMMI for purposes of managing and updating entity information. The contractor UEI will only be used within the SAM database on the backend and will not be made available to the public or displayed on the frontend.

Volume of Registrants

Between 6,000 - 9,000 new entity registrations are activated each month (average 7,000) in SAM. Between 43,000 - 65,000 registrations are renewed per month (average 53,000) in SAM.

Currently, there are approximately 620,000 active entities registered in SAM.

The following table is a snapshot as of December 2017 of the 10 countries with the highest volume of international entities registered in SAM. This table is not all inclusive of every international registrant in SAM. As of December 2017, there are 31k active entities from 203 unique international countries registered in SAM.

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Country Name Active Count

Canada 2438

Japan 1908

Germany 1778

Great Britain 1765

Korea 1518

Afghanistan 1292

Italy 1267

Ukraine 602

Iraq 590

India 564

Additional Entities

In addition to those registering in SAM, contractor unique entity identifiers will need to be created and/or assigned at the discretion of the government for purposes such as (1) testing, (2) training, (3) identification of excluded entities, or (4) to be used in the ordinary course of government business in a production environment, including creating records for non-existent entities that will not have real world data, e.g. for testing purposes. The contractor must have a mechanism to know that these entities do not exist in the real world.

Excluded Entity Identification

Entities need to be identified at times for the creation of exclusions within SAM where the entity is not already registered in SAM. The contractor will need to identify the entity based on

C - 17 of 40 information provided by the government to the contractor.

Validation of Uniqueness Turn Around Time

The contractor will make a determination of uniqueness and assign, or facilitate the assignment of, a contractor UEI in real-time, except due to Unusual Circumstance. All such transactions between SAM and the contractor's system must be automated and electronic.

No Cost to Registering Organization

The determination of uniqueness and assignment of a contractor UEI shall be made at no cost to the registering entity. The contractor may not charge the registering entity for assignment of a UEI, nor may they require registration or a similar process via a third party organization that would charge the registering entity for a UEI assignment. Any such costs (1st or 3rd party) must be borne by the EVS contractor within their offer.

Objective 2- Validate information about the entity and provide additional information on entity

The contractor shall meet this objective by validating information regarding an entity that an entity enters into SAM, both at initial registration and as an entity maintains their registration in SAM with subsequent updates, and providing additional information about an entity that has been accumulated by the contractor and would be of interest to the federal government in its awarding process. The government has the right to use and display the data validated by the contractor in perpetuity in any new and existing government systems. This data will be shared with federal agencies for government business purposes. Any data collected by the government directly from entities during their registration can be used by government and may be published at the government’s discretion except for data elements considered sensitive for purposes of the Freedom of Information Act, Privacy Act, and other applicable law. The data validated by the contractor may be used in place of entity provided data within the SAM record and downstream uses of SAM information. The government will not identify/distinguish source providers for specific data elements within the SAM record.

Initial Entity Registration This service is for the initial confirmation of data provided by the entity during their registration in SAM. Data submitted by registrants during the initial registration process in SAM is validated as accurate and verified as legitimate through real-time interfacing services except due to Unusual Circumstance. Data elements that can not be validated at initial registration shall be flagged as such and returned to SAM with appropriate codes detailing the issue.

The contractor shall validate the following entity registration data elements:

➢ Legal Business Name

➢ Business Information

■ Business Start Date

■ Fiscal Year End Close Date

■ Corporate URL

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■ Company Division Name

➢ Physical Address

➢ Mailing Address

➢ Immediate Owner/Highest Level Owner

➢ Predecessors*

➢ Subsidiaries*

➢ Doing Business As

➢ Country of Incorporation

➢ State of Incorporation

➢ Entity Structure

*Validation at this level will depend upon the entity type

The contractor may provide any additional information the contractor believes could assist the federal government in registrant identification.

It is anticipated that specific entity validation data will change over the life of this contract. This will result in GSA modifying capabilities to incorporate changes within the general scope of the contract. GSA desires to take advantage of all technical upgrades and enhancements over the duration of this contract.

A sample workflow of this process is shown below.

Entity Registration Updates This service is for the periodic validation of data provided by the entity during their registration update in SAM. Data submitted by registrants during the update process in

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SAM is validated as accurate and verified as legitimate through real-time interfacing services similar to initial registration. Data elements that can not be validated shall be flagged as such and returned to SAM with appropriate codes detailing the issue.

On-Going Monitoring Contractor will monitor for any updates/changes to verified entity information. Entity data in SAM is refreshed or flagged regularly if changes in authoritative formats take place (for example, postal address, zip code) or new entity information is determined by the contractor. The entity/registrant shall be afforded the opportunity to confirm in SAM any changes in data (i.e. if address is updated to match postal format).

The following data elements shall be validated via on-going monitoring:

➢ Legal Business Name

➢ Business Information

■ Business Start Date

■ Fiscal Year End Close Date

■ Corporate URL

■ Company Division Name

➢ Physical Address

➢ Mailing Address

➢ Immediate Owner/Highest Level Owner

➢ Predecessors

➢ Subsidiaries

➢ Doing Business As

➢ Country of Incorporation

➢ State of Incorporation

➢ Entity Structure

Additional information the contractor believes could assist the federal government in entity information validation.

A sample workflow for this process is shown below.

Standardize Entity Address

The government is looking for entity address information to be standardized. This shall be accomplished by an interface between the contractor’s system and SAM. Domestic address standardization shall include valid ZIP Codes with the associated ZIP+4, valid city/state pairs, and street addresses in proper formatting, e.g. USPS format. International address

C - 20 of 40 standardization shall include country-appropriate address formatting and follow the Geographic Entity Names and Codes (GENC) Profile of the ISO 3166-1.

Physical Address Geographic Coordinates For entities located in the U.S. and its outlying areas, the government utilizes the physical address information validated by the contractor to determine and assign the precise congressional district in which an entity is located.

To facilitate this process, the usage of the ZIP Code with its ZIP+4 extension is the primary check for assigning a congressional district. The secondary check is utilizing the entity’s geographic coordinates (latitude, longitude) to determine the correct congressional district.

Contractors shall describe if and how they can pass the geocodes for an entity as part of the validation information returned. Geocodes shall be in a machine readable format that can be utilized by the government to precisely locate an entity’s physical location.

Entity Information Validation Interface Process In order to validate the information of an entity or part of an entity, the government shall pass information regarding the entity, and the contractor shall pass back information confirming whether the information is correct or if there are any discrepancies.

For on-going monitoring, the contractor shall push new or updated information from its system to SAM as the information becomes known. Or the contractor can send a notice to SAM to make a pull request from the contractor’s system as the contractor becomes aware of changes or is able to validate additional information. This data will be stored in SAM for government use.

Volume of Monitoring Includes all entities registered for monitoring, active and those which expired in the past six months. This is an average of 750,000 entities for monitoring across the entity primary data elements.

Objective 3- Identify Entity Organizational Relationships

The contractor shall meet this objective by identifying the entity’s organizational hierarchy or “family tree,” and relationships of registered entities in SAM. This includes, immediate owner and highest level owner, predecessor, subsidiary, parents, domestic parent, and global parents of entities.