IB01 DRAFT PWS W9124D21S0003 Psychological Services.pdf

Performance Work Statement Psychology S e r v i c e s

Office of the Command Psychologist US Army Recruiting Command (USAREC)

Fort Knox, KY

1. SCOPE. The contractor shall provide internal occupational clinical behavioral health and leader support and training to commanders and Soldiers within USAREC. The contractor shall provide services with the ultimate goal of performance enhancement and improved resiliency within USAREC while meeting the organizational and behavioral healthcare needs of the Command and the Integrated Leader Development Program. Contractor personnel shall, in conjunction on with the Office of the Command Psychologist (OCP), identify factors that negatively affect desired organizational culture; advise and train leaders to identify signs of stress and subsequent appropriate leader actions; implement and recommend unit behavioral health initiatives that culminate in proactive measures creating a positive and safe environment for Soldiers and their Families; and implement the Integrated Leader Development Program. Positions may be added, deleted, or subject to relocation based upon government/mission requirements. As the Brigade Psychologist positions are identified to be held by military personnel, the contractor will be given a 30-day notification of assignment of a military psychologist and released after a 60-day transition period, unless they can be placed into another open position.

1.1. Background. USAREC is comprised of five enlisted recruiting brigades (BDE) consisting of 38 battalions (BN), 242 recruiting compan ies and approximately 1,600 recruiting locations. USAREC also has the Medical Recruiting Brigade which is a multi-faceted unit consisting of five medical recruiting battalions, 16 medical recruiting companies, six chaplain recruiting teams and 82 medical recruiting stations. USAREC also maintains an independent special operations recruiting BN for in-service requirements. These facilities are located across the Continental United States (CONUS) and outside of ONUS, whose mission is to recruit Soldiers for the US Army in an all-volunteer environment. In support of this mission, USAREC has an immediate requirement to provide senior leaders and commanders with behavioral healthcare professionals to assist the OCP in providing a broad range of operational and organizational psychology support. This support is primarily preventive in nature and utilizes the Integrated Leader Development Program. The Integrated Leader Development program is supported by three legs: The Adaptive Leader Program (Mental Toughness); the Leader's Edge, a multi-rater (360 degree) evaluation program; and the Brigade Psychologists program. All support USAREC personnel and include, but is not limited to, support for personnel assessment, selection, training, leader development, consultation services, sustainment training, and intervention support.

1.2. Place of Performance. The place of performance for Psychologists and Psychology Assistants shall be at any US military facility that houses USAREC assets, as well as various recruiting offices and BDE or BN headquarters locations throughout the United States as required by the contracting Officer's Representative (COR). See Technical Exhibit #5 for office locations.

1.3. Hours of work.

1.3.1. Psychologists shall work a standard 40-hour work week. Crisis intervention may require psychologists to work more than 40 hours (but not more than 60) per week. Overtime pay is not authorized under this contract.

Psychologists may be required to work outside a standard duty day for urgent, emergency or crises response. The work is typically conducted by phone but can also be face-to-face and may or may not necessarily be associated with travel. The contract employee shall expect irregular work hours, particularly when providing services at the Recruiting and Retention School (RRC), Fort Knox, KY, and Annual Training Conferences (ATCs). 0vertime is not authorized under this contract. The contractor 5fall manage employee(s) work schedules to remain available or "on duty" for as long as is necessary to fully execute contract performance and performance quality.

1.3.2. Psychology Assistants shall work a standard 40-hour work week. While standard work hours are expected for the Psychology Assistants in most field training, the contract employee shall expect modification s to the training schedule and irregular work hours. The contractor shall manage employee(s) work schedules to remain available or "on duty “for as long as is necessary to fully execute contract performance and performance quality.

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1.4. Contracting Officer's Representative (COR). The Contracting Officer will appoint an individual within USAREC to serve as the COR. The COR will assist the Contracting Officer in the technical monitoring of the contract and will monitor the day-to-day administration of the contract. The COR cannot make any commitments or changes to the contract that affect price, quality, quantity, delivery or other terms and conditions of the contract.

1.5. Project Manager (PM). The contractor shall designate a PM who shall be telephonically available to the COR during normal hours of operation (8 a.m. through 5 p.m. ET Monday through Friday) exclusive of any Federal holidays. The contractor shall designate an individual to act for the PM when the PM cannot be contacted telephonically. The contractor shall submit the names, addresses, and telephone numbers of the PM and his alternate in writing to the Contracting Officer with in five calendar days after contract award and prior to implementation of any change.

1.6. Qualifications.

1.6.1. All psychologists shall hold a doctoral degree in clinical or counseling psychology from a graduate program that is accredited by the American Psychological Association (APA), have one year of supervised clinical experience at an APA accredited internship program that provides psychological services under the direct supervision of a licensed psychologist as required by the Association of Psychology and Postdoctoral Internship Center (APPIC). Contractors shall be in good standing and hold an unrestricted license issued from a state or territory licensing board of the United States of America.

1.6.2. A psychology assistant shall hold at least a Bachelor's degree with experience in the behavioral healtl1field.

A Master's degree in clinical or counseling psychology, or industrial and organizational psychology or clinical social work is preferred. Other acceptable fields of experience include education counseling, counseling or sociology. Experience with statistics and the use of statistical packages such as the Statistical Product and Service Solutions (SPSS) for data analysis is highly recommended but not required. Previous experience in recruiting, USAREC, or work as a psychology technician/mental health technician or case manager is desirable.

1.6.3. Contractor personnel shall have demonstrated experience assisting with a military population and in providing feedback using a military multi-rater system. Personnel are preferred to have experience with USAREC, experience in a combat zone, experience providing feedback directly to military service members, and experience providing feedback using a military multi-rater system.

1.6.4. Contractor personnel shall have a demonstrated working knowledge of USAREC regulations, pamphlets, and USAREC and TRADOC policies and procedures.

1.6.5. Contractor personnel shall be computer literate, have the ability to operate Microsoft Office Suite programs and be proficient in USAREC-specific programs. This includes, but is not limited to the Leaders' Edge Program and administration /coaching findings of The Attentional and Interpersonal Style (TAIS) instrument.

1 .6.6. Contractor personnel shall read, write, speak, and understand the English language.

1.6.7. Psychologists shall have their own professional liability insurance of no less than $1,000,000.00.

1.7. Contractor Personnel.

1 .7 .1 . The contractor shall provide and manage a qualified workforce with appropriate licensing, credentials, driver's license, ability to obtain a Common Access-Card (CAC), obtain access to a military installation, and the ability to perform both executive and individual-level analyses, counseling, assessment, screening, coaching, mentoring, advising, and training to accomplish contract services.

1 .7.2. Personal Appearance. The contractor shall develop a standard appearance for all employees which will be approved by the government. The policy should include a business and casual standard. The contractor shall develop a standard for physical appearance to address (at a minimum): tattoos or brands anywhere on the head, face, neck or hands that extend above a standard dress shirt collar or long sleeve shirt cuff are prohibited. Tattoos or brands that are extremist, indecent, sexist or racist are prohibited), hairstyles (will be neat and conservative and not present a ragged or unkempt appearance), personal hygiene, and jewelry (if worn must be conservative and in good taste). Body piercings and ear gauging are prohibited. The only exception is for the wear of conservative styled earrings. The contractor shall provide the government a copy of this policy within five calendar days of contract award date.

1.7.3. The contractor shall have a law enforcement background check completed for all employees who will be entering Anny-controlled installations or facilities. Documentation of these checks will be made available to the COR upon request. (See Security 1.11.)

1.7.4. The contractor shall ensure that its employees entering Anny-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

1.7.5. Contractor personnel shall be subject to suitability standards in accordance with (IAW) Army Regulations 25- 2 and 380-67. Personnel Security Investigation s: Contractor personnel requiring access to or use of government-owned or supplied information technologies and systems, access to information or material governed by the Freedom of Information Act (FOIA), information designated for official use only (FOUO) and/or proprietary information, must be subject to a favorable suitability ty investigation submitted using Standard Form (SF) 86.

Contractor personnel shall have a valid Army Knowledge On-Line (AKO) account and password, a valid common access card (CAC), and a print-out from the USAREC Security Manager showing a valid National Agency Check with Local Agency and Credit Check (NACLC) or proof of submission for one. Contractor shall complete these requirements prior to employee start date.

1.7.6. Contractor shall validate that all personnel have a CAC, approved USAAC Form 101 (Information System Access Request), and an approved USAAC Form I 07 (Request for IT II or Ill Category Access Pending Completed Background Investigation) if an IT waiver is required. Contractor personnel shall complete USAAC Forms 10I and

107. The USAAC Form 107 is used as an IT waiver pending completion of the initial background surety investigation. The form shall be submitted to the local Security Manager for signature. Upon receipt of the Security Manager signature, a copy of the form will be sent to the COR by fax or e-mail. The contractor shall receive an e-mail notification and shall enter personal information on that employee. Once this is completed , the record shall be returned to the government for review and approval. Upon approval, the COR will notify the contractor that a CAC can be issued at the closest ID card facility. The contractor shall be reimbursed for travel associated with obtaining a CAC. Cards will not exceed a one-year period of validation.

1.7.7. A records review of contractor personnel with previous Army recruiting experience will be conducted by the government. This review will be conducted by designated USAREC activities to determine suitability and include command disciplinary and administrative files.

1.7.8. Contractor personnel shall conduct themselves• in a businesslike manner at all times and shall comply with smoking policies in Federal buildings.

1.7.9. The contractor shall provide the government with resumes of employees providing services under this contract ten days after contract award and upon change.

1.7. 1 0. The contractor shall not hire off-duty government personnel whose employment would result in a conflict of interest described in DOD 5500.7-R. The contractor shall not hire off-duty military personnel.

1.7.11. Contractor employees entering government facilities or government-leased facilities shall conform to security regulations and shall be subject to security checks as deemed necessary to assure that no violations occur.

1.7.12. Contractor identification badges shall be required for all contractor personnel. Contractor-furnished badges shall identify the employee by name and company name. Contractor p e r s o n n e l shall wear this badge at all times during performance of this contract.

1 .7.I 3. Contractor personnel shall identify themselves as a "Contractor working for the US Government" to all organizations and individuals when conducting contracting-related support.

1.7.1 4. The government has the right to restrict employment under the contract of any contractor employee, or prospective employee, who is identified as a potential threat to the health, safety, security, and general well-being or operational mission of USAREC, the Soldiers within USA REC, the installation and its population.

1.7.15. The government will provide access to all training and doctrine publications and published training materials, to include policies, Standard Operating Procedures (SOPs), lesson plans, training support packages (TSP), and on-line lessons.

1.7.16. This contract and its employees are considered mission essential. Therefore, all contractor employees shall be required to report for duty and remain on duty during declared emergencies and/or elevated Force Protection Condition (FPCON) levels unless otherwise directed by the contracting officer via the appropriate COR.

1.7.17. The contractor shall return all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility.

1.8. Quality Control (QC).

1.8.l. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with the contract. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services, and submit to the COR within 20 days of contract award.

The contractor's quality control program is the means to assure that the work complies with the requirements of the contract. The contractor shall submit all QC reports/findings to the COR no later than three calendar days after each month.

1.8.2. The contractor shall implement a QC program upon contract award and submit a copy of the quality control plan for review to the contracting officer and COR within 20 days of contract award and provide any changes to the contracting officer and COR at least seven workdays prior to implementation. As a minimum, the contractor shall develop QC procedures that include the following:

1.8.2.l. An inspection system covering the services stated in the contract specifying areas to be inspected on a scheduled or unscheduled basis and the title of the individuals who shall perform the inspections.

1.8.2.2. A method of identifying deficiencies in the quality of service performed before the level of performance becomes unacceptable.

1.8.2.3. A file of all inspections conducted by the contractor and any corrective actions taken. The contractor shall make documentation available to the government upon completion of each inspection and provide the COR a copy no later than three calendar days after the end of each month.

1 .8.3. Inspections. The contractor shall demonstrate its commitment to comply with contractual and regulatory requirements by submitting to periodic inspections such as Inspector General, USAREC Standards Division, Army Audit Agency, Defense Contract Audit Agency, and other contract management oversight as prescribed in regulatory guidance.

1.9. Quality Assurance. The government will evaluate contractors' performance to ensure contract compliance.

The contractor shall have Performance Evaluation Meetings (PEM) with the government to ensure compliance. The contractor's lead personnel shall be required to meet with the COR and/or the Contracting Officer as often as necessary to ensure contractor performance remains at a satisfactory level and all work/tasks iterated throughout this PWS are performed in an acceptable manner.

1.10. Drug and Alcohol Prevention. The contractor shall maintain a "no tolerance" policy that includes a procedure for immediate elimination from employment under this contract. The contractor's drug and alcohol plan shall be in accordance with Federal, state and local laws and regulations.

1.1 1. Security Access and General Protection/Security Policy and Procedures. The contractor employee shall comply with applicable installation, facility and area commander installation/ facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or the Security office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.1 1.1. Contractor personnel shall be able to show proof of US citizenship and maintain a favorable suitability investigation during the term of the contract pursuant to the requirements of AR 25-2 and AR 380-67. ID cards I Common Access Card (CAC) will not be issued until the background checks are complete and approved by the Installation Security Manager. The CAC is require for access to government computers and also is given to the security guards when entering the military installation.

1 .1 1.1.1. Background Check/Security Clearances. Contractor personnel shall maintain a favorable suitability investigation during the term of the contract pursuant to the requirements of AR 25-2 and AR 380-67. The contractor shall possess or be able to obtain a facility clearance at the classification level of CONFIDENTIAL.

Contractor employees shall have and/or obtain and maintain a favorable Personnel Security Investigation (PSI) of a NACLC. A favorable NACLC shall be completed or action submitted to the USAREC Security Manager prior to employment. The contractor shall conduct a prescreen suitability investigation of each potential employee by using an SF 86. This information will be forwarded through the COR to the USAREC Security Manager. No contracted employee shall be assigned until the security checks are validated. No contracted employee shall be assigned until the security checks are validated. Requests for waivers to access automation systems based upon PSI submission, shall be submitted at the time of in-processing. The contractor shall submit an annual certification acknowledging receipt and understanding of a computer security brief (submitted as a "deliverable" and within five working days of a new employee's access to computers). Any contractor personnel operating a government-provided computer shall possess a favorable suitability investigation or an approved waiver pending investigation prior to gaining access for use of any computer/computerized device. Failure to maintain suitability standards set forth therein shall subject contractor personnel to suspension of access to government automated systems. If a contract employee is suspended from system access, the contractor shall be responsible to ensure that work continues. Upon learning of employee misconduct, the contractor shall report the incident to the COR within one business day.

1.1 1.1.2. Common Access Card (CAC). The CAC will be issued to all eligible contractor personnel throughout the Army. Contractor personnel shall complete USAAC Forms 101 and 107. The USAAC Form 107 is used as an IT waiver pending completion of the initial background surety investigation. The form shall be submitted to the local Security Manager for signature. Upon receipt of the Security Manager signature, a copy of the form shall be faxed to the COR. The contractor shall receive an e-mail notification and shall enter personal information on the employee. Once this is completed, the record shall be returned for government review and approval. Upon approval, the COR will notify the contractor that a CAC can be issued at the closest ID card facility. The contractor shall be reimbursed for travel associated with obtaining a CAC. Cards will not exceed one-year period of validation.

1.1 1.1.3. All contract employees providing support under this contract shall possess a current and valid (at performance start date) CONFIDENTIAL clearance. A valid CONFIDENTIAL clearance is one where the investigation has not expired, or if expired, a Periodic Reinvestigation (PR) was submitted prior to the investigation expiration date. Contractor employees with expired investigations (i.e., over ten years without having a PR submitted) shall require resubmission for CONFIDENTIAL clearance.

1.1 1.1.4. Anti-Terrorism (AT) Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities or controlled access areas shall complete AT level I awareness

W9 I 24D- l 5-C-0032 training prior to the contract start date. A copy of each employee's certificate of completion is to be provided to the COR within five days of employee start date and as changes occur. This program is available at no cost to the contractor and is web-based. All contractor personnel shall follow local protocol procedures when/if a terroristic threat is reported. Checklists for "immediate action steps" will be provided by the government to the contractor at the pre-performance conference. This training is to be completed on an annual basis and certificate of completion presented to the CO'R as mentioned above. AT Level I awareness training is available at https://atlevel1.dticmil/at.

1.11.1.5. AT Awareness Training for Contractor Personnel Traveling Overseas. US-based contractor employees are to receive government-provided AT awareness training specific to the area to be visited as directed by the local Security Division.

1.11.1.6. iWATCH Training. The contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally-developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training shall be completed within 90 days of contract award and within 30 days of new employees' commencing performance with results reported to the COR no later than 30 calendar days after contract award.

l.11.1.7. Operation Security (OPSEC) Training. Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of reporting for duty. All contractor employees must complete annual OPSEC awareness training.

1.11. 2. Automation Utilization and Training.

1.1 1.2.1. The government will provide automation equipment to the contractor, as determined necessary, for performance of this contract, including computers, software, electronic forms, and access to required publication s.

The contractor shall input and run the automation equipment in accordance with the provided procedures.

1.1 1.2.2. Automation Security. Contractor personnel accessing any computer device shall be subject to checks or investigations. (See para 1.11.1.I above) The contractor is responsible for safeguarding information of a confidentia l or sensitive nature. Failure to safeguard any classified/privileged information which may involve the contractor or the contractor's personnel or to which they may have access, may subject the contractor and/or the contractor's employees to criminal liability under Title 18, Section 793 and 7908 of the United States Code.

Provisions of the Privacy Act apply to all records maintained by the contractor. All program s and materials developed at government expense during the course of this contract are the property of the government. Contractor personnel shall obtain and maintain security badges and adhere to the installation security requirements.

1.11.2.3. Contractor Employees who require access to government information systems. All contractor employees with access to a government information system shall be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

l .11.2.4. Information Assurance (IA)/information Technology_@ Training. All contractor employees shall complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.0 I , DoD 8570.01-M and AR 25-2 within six months of employment.

1.11.2.5. All contractor psychologists and psychology assistants may be authorized access to government-owned or supplied information technologies and systems, information or material governed by the FOIA, information designated as FOUO and/or propriety information only after the favorable completion of a Personnel Security Investigation (PSI) with a National Agency Check with Local Agency and Credit Check (NACLC), as prescribed by Anny Regulation (AR 380-67, Personal Security Program, and AR 25-2, Information Assurance. A favorable NACLC (within the last five years and no more than a two-year break in service), to include a certification that the individual is not on the National Sex Offender Registry, will be completed or action submitted to the appropriate designated Security Manager prior to arrival at their duty station. Request for waivers or exception to policy for access to automation information systems, based upon PSI submission, will be submitted no later than 30 calendar days prior to assignment to psychology assistant duties/services. The contractor shall ensure suitability and investigative requirements are met prior to employment.

1.12. Non-Person al Services.

1.12.1. Services to be delivered under this contract are non-personal services and no employer-employee relationship exists or shall exist between the government and the contractor's personnel. It is, therefore, in the best interest of the government to afford both Parties a full understanding of their respective obligations.

I .12.2. Contractor personnel under this contract shall not: ( 1) be placed in a position where they are under the supervision, direction, or evaluation of government employees;(2) be placed in a position of command, supervision, administration or control over government personnel, over personnel of other contractors under other government contracts, or become a part of the government organization; or (3) be used in administration or supervision of government procurement activities.

1.12.3. Employee Relationship. The services to be performed under this contract do not require the contractor or his/her personnel to exercise personal judgment and discretion on behalf of the government. Rules, regulations, and requirements that are issued by the U.S. Army under its responsibility for good order, administration, and security, are applicable to all personnel who enter the government installation, government-leased property, or travel on government transportation. This is not to be construed or interpreted to establish any degree of government control that is inconsistent with a non-personal services contract.

1 .12.4. Inapplicability of employee benefits. This contract does not create an employer-employee relationship. Accordingly, entitlements and benefits applicable to such relationships do not apply. ( I ) Payments by the government under this contract are not subject to Federal Income Tax withholdings. (2) Payments by the government under this contract are not subject to the Federal Insurance Contributions Act.

(3) The contractor is not entitled to unemployment compensation benefits under the Social Security Act, as amended, by virtue of performance of this contract. (4) The contractor is not entitled to Workman's compensation benefits by virtue of this contract. (5) The entire consideration and benefits to the contractor for performance of this contract are contained in provisions for payment.

1 .13. Travel.

1.13.1. Travel to various locations shall be required. The government will pay for authorized travel by contractor personnel only with prior approval of the COR. All approved travel shall be billed no later than the end of the month in which travel occurred.

1.13.2. The contractor shall be responsible for making all travel arrangements and tracking all travel-related expenses. Any travel required under this contract will be reimbursed by the government at rates in accordance with FAR 31.205-46. The government reserves the right to require the contractor to submit supporting receipts with invoices for travel costs exceeding $75.00. All lodging receipts must be submitted, even if under the $75 threshold.

1.13.3. For approved travel, travel costs shall be reimbursed for actual cost incurred for allowable and reasonable travel expenses in accordance with FAR 3I .205-46. The contractor shall provide the government with a detailed travel expense invoice for approval prior to submitting for payment.

1.13.4. Prior to execution of any travel in support of this contract, a proposed itinerary and composition of the contractor personnel team shall be coordinated with and submitted in writing to the COR. The COR will assist with any command approvals and/or escort required under Army or DoD regulations. Written prior approval by the COR is required for all contractor travel.

1.13.5. The contractor shall be provided with a minimum of five days’ notice of training or mission either at the RRC or out in the field. For emergency situations, the contractor shall be contacted as soon as possible with travel initiated in no less than 24 hours of contact if indicated. The contractor shall arrive no more than one day prior to training or meeting.

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1.13.6. Starting and Ending Travel. Reimbursable t•ravel begins when the traveler leaves the Primary Duty Station (PDS) and ends upon his/her return. Traveler shall be responsible for all excess travel/transportation costs when travel occurs from a non-PDS location.

1.13.7. PDS. The PDS is the corporate limits of the city or town in which the employee is stationed (JFTR/JTR, Appendix A).

1. .I 3.7. Travel status shall not include excused absences or administrative leave. 1f vacation leave is taken in conjunction with official travel, the traveler shall be responsible for the extra lodging, rental car, gasoline, meals and incidental costs on those days.

1.14. Weapons and Firearms Control. Contractor personnel shall not transport, possess, or use privately-owned, dangerous weapons on government-operated installations or facilities. "Dangerous weapons" includes all forms of firearms, missile-throwing devices (e.g., bow and arrow), switchblade, or automatic blade knives, knives with blades greater than three inches in length, ammunition and pyrotechnics, fireworks, bludgeons (e.g., numchucks), brass knuckles, shooting pens and similar devices. Unauthorized, dangerous weapons will be confiscated and impounded by government law enforcement and security personnel. A state weapons permit does not supersede this contract provision.

1.15. Media Inquiries. The contractor shall not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR who will relay them to the appropriate USAREC directorate. There shall be no interviews, comments or any other responses without the knowledge and approval of the CG, USAREC. Other than routine inquires for external agencies, all other inquiries and complaints shall be brought to the attention of the contractor and contractor employee.

1.16. Pre-Performance Conference. The contractor and the COR shall mutually agree on a date for a pre-performance conference to be held at Fort Knox, KY. This conference shall be conducted no later than ten business days after contract award.

1.17. Files. The contractor shall maintain complete and accurate files of documentation, records, and reports required under the terms of this contract. The contractor shall not allow access to the files by a government agency, non-government agency, or individual unless specifically authorized by the Contracting Officer or designated representative. A copy of the files shall be turned over to the Contracting Office at the completion or termination of this contract.

1.18. Government Points of Contact (POCs). Government POCs for this contract will be provided to the contractor after contract award.

1.19. CONTRACTOR MANPOWER REPORTING (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided for this contract HQ, USAREC via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http ://www.ecmra.mil / Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October I through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2015. Contractors may direct questions to the help desk at: http://www.ecmra.mil.

1.20. Contractor Employee Reporting Requirements.

1.20.1. Contractor shall provide semi-monthly timesheets in order to verify that they did not exceed the 40-60 hour work week.

1.20.2. Contractor employees shall submit a semi-monthly report showing how their time was spent.

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http://www.ecmra.mil/ http://www.ecmra.m/

1.21. Required Annual Training. Some of the mandatory training is outlined in paragraphs above. All of the required training is listed here; this list may expand as needs change. Ethics, cultural awareness and EO/EEO training as required. February: Anti-Terrorism Level I. March: Social Media Operations/Networking. May:

Information Assurance. June: ASAP. August: SHARP. September: Combating Trafficking of Persons.

November: TARP.

1.21.1. Stand Down Days. There are four USAREC "Stand-Down" days where other training takes place. On these scheduled days, all employees' place of duty shall be at the training location. This can include suicide prevention, standards of conduct, wellness training, etc. These "stand down" days are conducted quarterly- December, March, May and August. The March and August training subjects are at the discretion of USAREC HQ.

The December and May training subjects are set by each brigade/battalion, as appropriate, for their leaders and recruiters. Other "Stand Down" days may be required by higher headquarters.

2. ACRONYMS/ABBREVIATIONS/DEFINITIONS. See USAREC Pamphlet 25-31, Dictionary of Terms and Authorized Acronyms, dated 6 May 1996. The following definitions/categories apply to this document.

AAR: After Action Report AKO: Army Knowledge On-Line APA: American Psychological Association APPIC: Association of Psychology and Postdoctoral Internship Center AR: Army Regulation ASAP: Army Substance Abuse Program AT: Anti-terrorism ATC: Annual Training Conference BDE: Brigade BN: Battalion BPPS: Brigade Psychologist's Performance Standards CAC: Common Access Card CDBHE: Command-Directed Behavioral Health Evaluation CDMHE: Command-Directed Mental Health Evaluation COA: Course of Action COR: Contracting Officer's Representative CTIP: Combating Trafficking in Persons DA: Department of Army DoD: Department of Defense EOM: End of Month FAR: Federal Acquisition Regulation FOIA: Freedom of information Act FOUO: For Official Use Only FPCON: Force Protection Condition FSC: Federal Service Code GFE: Government Furnished Equipment - GFP: Government Furnished Property GOV: Government-Owned Vehicle HP/RR/SP: Health Promotion/Risk Reduction/Suicide Prevention !AW: I n Accordance With IDP: Individual Development Plan !LOP: Integrated Leader Development Plan IT: Information Technology JFTR: Joint Federal Travel Regulation KO: Contracting Officer MTF: Medical Treatment Facility NACLC: National Agency Check with Local Credit Check NLT: No Later Than OCP: Office of the Command Psychologist

OCP-F: Office of the Command Psychologist-Recruiting and Retention School (located at FortKnox, KY) OPSEC: Operation Security PCC: Pre-Command Course PDS: Primary Duty Station PEM: Performance Evaluation Meetings PM: Project Manager POC: Point of Contact PWS: Performance Work Statement QC: Quality Control RRC: Recruiting and Retention School SHARP: Sexual Harassment/Assault Response and Prevention SIR: Serious Incident Report SOP: Standard Operating Procedure TAIS: The Attentional and Interpersonal Style TARP: Threat Awareness and Reporting Program (was SAEDA) TRADOC: US Army Training and Doctrine Command TSP: Training Support Packages UIC: Unit Identification Code URAC: USAREC Risk Assessment and Counseling USAAC: US Army Accessions Command USAREC: US Army Recruiting Command VCS: Virtual Classroom Server VTC: Video Teleconference WTU: Warrior Transition Unit •

3. GOVERNMENT FURNISHED EQUIPMENT AND PROPERTY (GFE/GFP).

3.1. Office Furnishings. The contractor shall work out of locations where training is performed. For work in government facilities, the government will furnish computers with USAREC standard software configuration and air cards, office space, desk, chair, routine office supplies, copier/facsimile machine to the contractor for performance of this contract.

3.1.1. Contractor personnel shall be responsible for safeguarding all GFP provided for contractor use. They shall sign for equipment under their control per standard Army accountability procedures.

3.2. Inventory. Prior to commencement of services, annually and upon change of the property custodian/hand receipt holder and prior to the termination of the contract, the contractor, in conjunction with the government, shall conduct a joint inventory of all GFP and shall receipt for all property provided by the government. The contractor and the government will jointly determine the working order and condition of all property, identify excess or obsolete items, record items of property missing or not in working order, and certify their agreement of working order and defectiveness in accordance within AR 735-5. The contractor shall reimburse the government for loss or damage to GFP other than normal wear and tear. The contractor shall return all GFP to the government upon expiration of the contract in the same condition as received except for normal wear and tear. The government reserves the right to modify, update, substitute, move or replace any GFP during the contract term. The contractor shall provide copies of all executed hand receipts to the government POC (BN S-4, Supply).

3.3. Equipment Turn-Ins. The government will dispose of excess or unserviceable property that the contractor has identified to the contracting officer. The contractor shall identify equipment by nomenclature, serial number, stock number and line item number as reflected on the hand receipt.

3.4. Utilities/Building Maintenance. The government will provide gas, electricity, water, heating and cooling, sewer, custodial, insect and rodent control, and fire protection services presently installed or provided in government facilities.

3.5. Supplies, Regulations, and Forms. The government will provide regulations, publications, directives, government forms and routine office supplies and training materials necessary to perform the services required by this contract.

4. CONTRACTOR FURNISHED EQUIPMENT AND PROPERTY. The contractor shall furnish all labor, equipment, and supplies necessary for the performance of this contract except those identified in section 3 of the PWS. In addition , qualified psychologists shall have their own professional li liability insurance of no less than $1,000,000.00. Copy of insurance certificate shall be provided to the Contracting Officer within 10 calendar days of contract award.

4.1. The contractor shall provide a cellular phone and service for official use only.

5. SPECIFIC TASKS for Psychologists. The contractor shall furnish all necessary qualified personnel, material , equipment, facilities, and other services required to perform the work set forth herein, except those specified as government furnished , to include the following tasks:

5.1. Provide internal non-clinical behavioral health and leader support and training to commanders and Soldiers within USAREC to enhance performance and improve resiliency.

5.1.1. Conduct a variety of activities (i.e., training, coaching, review of Serious Incident Reports, etc.) and identify trends that may impede organization or individual effectiveness.

5.1.2. Report comprehensive findings and recommendations to the Command Psychologist regarding best intervention strategies and assist the command to respond to trends and overcome obstacles.

5.1.3. Assist in data analysis of information collected by Office of the Command Psychologist-) to assist and refine ability to predict behavior.

5.2. Identify factors that negatively affect the desired organizational culture.

5.2.1. Advise and train leaders to identify signs of stress and subsequent appropriate leader action s.

5.2.2. Implement and recommend unit behavioral health initiatives that culminate in proactive measures creating a positive and safe environment for Soldiers and their Families.

5.2.3. Provide assistance or input into risk assessment and risk mitigation actions for supported unit and individual Soldiers as indicated.

5.2.4. Conduct suicide risk assessments and provide directions and information to ensure the safety, as well as psychiatric and medical care of service members IAW this PWS. This falls within unit SOPs and standard professional practice.

5.2.5. Conduct research and create surveys as well as be able to analyze the data and make independent conclusions and recommendations.

5.2.6. Ensure coordination with all Medical Treatment Facilities (MTF) and Medical Activities in their Areas of Operation that have inpatient and outpatient behavioral health facilities when the Command Psychologist recommends such treatment for individual Soldiers.

5.2.7. Be privileged at installation MTF closest to duty location. Perform required services/training/care necessary to maintain credentials and privileges.

5.2.8. Shall provide direct clinical services as needed and when available and dictated by the situation.

5.2.9. One psychologist shall serve as a senior behavioral health consultant and special advisor to the Command Psychologist, with duties to include training, consultation and mentorship/development of active duty brigade behavioral health consultants, civilian psychologists and other personnel under the Office of the Command Psychologist. Senior psychologist will also serve as supervisor to other contract psychologists and psychology assistants.

5.3. Implement the Integrated Leader Development program consisting of the Adaptive Leader Program (Mental Toughness); the Leader's Edge, a multi-rater (360 degree) evaluation program; and Brigade Wellness Program.

This is IAW organizational SOPs for Adaptive Leader Program, Leaders' Edge Program as well as OCP-RRC Assessment and Selection Program. All support USAREC personnel and include support for personnel assessment, selection, training and leader development.

5.4. Consultation Services. The contractor shall provide consultation support, to include but not limited to, the following:

5.4.1. Provide individual coaching sessions to assist recruiters and leaders in developing an Individual Development Plan (IDP) at the RRC (Army Recruiter Course, Station Commanders' Course, Recruiting Company Commanders ' Course, Medical Recruiter Course, PCC or Senior Leaders' Course) or during Mobile Training Teams to enhance self-awareness for each recruiter and leader/commander.

5.4.2. Provide organizational consultation on policies, techniques, and procedures that negatively affect the organization culture and degrade individual and unit performance; perform trend analysis, analytical input and develop courses of action (COA) for the command.

5.4.3. Provide assistance to commanders and senior noncommissioned officers throughout the organization to help identify Soldiers who may be exhibiting adverse signs of stress and require further evaluation or have been evaluated and returned to the command with a recommendation and/or finding from a qualified healthcare provider.

5.4.4. Assist in the determination of when and how.to properly refer Soldiers for further assessment and evaluation.

Act as liaison or coordinator between the command and the healthcare providers when necessary. Assist or provide professional consultation in the dispositional determination based on health care providers' report.

5.4.5. Consult with USAREC Leaders to determine appropriateness of Soldier for Warrior Transition Unit (WTU) application; coordinate and assist in the preparation of packets to the Commander, Warrior Transition Command, in order to refer Soldiers to a WTU for complex medical/behavioral health care.

5.4.6. Conduct USAREC Risk Assessment and Counseling (URAC) training I counseling and other training classes as indicated or directed.

5.4.7. Provide Leaders' Edge feedback sessions to company leaders with particular focus on First Sergeants and Company Commanders. Provide professional support and integrate feedback into the leader development and performance enhancement process. Written report of the Leader's Edge required within five days of the executive coaching session. In general, an executive coaching session shall require 2-4 hours to complete.

5.4.8. Provide training to enable leaders/commanders to understand The Attentional and Interpersonal Style (TAIS) inventory. Contractor shall see and assist approximately five Soldiers per day or nine to 15 Soldiers in a five-day period.

5.5. Sustainment Training. The contractor shall provide sustainment training support, to include but not limited to, the following. Training sessions can range from between 3.5 to 8 hours depending on the size of the group and type of training provided.

5.5.1. Provide Adaptive Leader Program training to whole companies, BN leadership teams, or BDE working groups (such as Master Trainers) to include, but not limited to: Mental Toughness, Mission Essential Communication, Transitioning Leader, Resilience Training, Tactical Awareness and other workshops, such as Resilience or Suicide Prevention, as requested by the field, to students at the RRC and to USAREC units requesting such training.

5.5.2. Provide Integration Training (Reintegration III and IV} to recruiters who recently served in a combat zone to assist with their transition to being geographically dispersed and working within USAREC and their locality. This is typically for BN-sized elements over the course of two days.

5.6. Intervention Training. The contractor shall provide intervention training, to include, but not limited to, the following:

5.6.1. . Provide intervention support determining the psychological risk assessment and Soldier referral process, involving behavioral health care needs of recruiters according to the severity of the Soldier(s) needs or incident. Conduct military medical administrative evaluations (Command-Directed Mental Health Evaluations (CDMHE), administrative separations, etc.) and appropriately write temporary profiles. Guide/assist Cdrs in submitting command-directed behavioral health evaluations (CDBHE) and Serious Incident Reports (SI Rs).

5.6.2. Serve as coordinator or liaison between leader and mental health care facilities in case of emergency. Conduct CDBHE or ASAP evaluations via VTC.

5.6.3. Screening of students at the RRC and make recommendations to Chief, OCP-RRC or Deputy Command Psychologist , for those who are not suitable to perform effectively functioning as a recruiter in USAREC, or determination of psychological risk due to multiple stressors. Screening and referral process in the RRC will take approximately one to four hours. Intervention in the field with the psychologist(s) in a different location from the Soldier will involve mostly telephonic coordination and require one to eight hours per day with prior discussion and approval (electronically) by the Command Psychologist.

5.6.4. Assist the command with the disposition of Soldiers in need of assistance by making recommendations for command referral for further evaluation or disenrollment to the Deputy Command Psychologist or Chief, OCP-RRC .

5.7. Actively participate in various taskings assigned to the brigades. For example, this may include participation on Suicide I Fatality Review Boards, support unit assistance visits, participate in the…