IA02 PWS Draft.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

DRY CLEANING, LAUNDRY AND ALTERATION SERVICES

FOR

JROTC, PUEBLO CITY (D60) AND PUEBLO COUTNY (D70) SCHOOLS

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Laundry, Dry Cleaning and Alterations. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Laundry, Dry Cleaning and Alterationsto include pick-up and delivery for the Pueblo City and Pueblo County School Districts as defined in this Performance Work Statement except for those items specified as government furnished property and services to ensure all services are completed in a timely manner with a turnaround of (15 days). The contractor shall perform to the standards in this contract.

1.2 Background: The requirement is for Pueblo City and Pueblo County Schools District JROTC programs. This is a request to the existing five year contract already approved.

1.3 Objectives: The contractor shall furnish all supplies, labor and equipment for the laundry, alteration, sewing and dry cleaning for the Army Dress Uniform for six Army JROTC units assigned to Pueblo City and pueblo County School Districts. The contractor shall correct all deficiencies which may result from cleaning performed by the contractor at no additional cost to the government. The government/ requester (i.e., Director of Army Instruction) will furnish additional buttons for item repair. The contractor shall submit for each billing cycle an invoice to the SAI, Central High School JROTC.

1.4 Scope: The contractor shall pickup and drop off items that require cleaning from each location listed at Technical Exhibits 2. The contractor shall all services are completed and items dropped off as follows:

1.4.1 Vendor allowed fifteen (15) business days for cleaning approximately 600 uniforms.

1.4.2 Additional time shall be coordinated with the individual schools for large volume turn-in and pick up.

1.4.3 This requirement is estimate at 600 individual uniforms for cleaning at the beginning and end of each school year.

1.4.4 The contractor must be able to provide pickup and delivery services for each of our six schools and the Director’s location. Contractor has fifteen (15) business days (approximately)turn-around time for cleaning (laundry, dry cleaning, and alterations) of uniform items.

1.4.5 The contractor shall submit for each billing cycle, a courtesy invoice to the Senior Army instructor, Central High School Army JROTC Program.

1.4.6 The contractor’s place of business shall be located within approximately 10 miles from the Pueblo City and Pueblo County School District area.

1.5 Period of Performance: The period of performance as follows:

Base Year: 1 July 2024 –30 June 2025 Option Year I: 1 July 2025 –30 June 2026 Option Year II: 1 July 2026-30 June 2027 Option Year III: 1 July 2027- 30 June 2028 Option Year IV: 1 July 2028-30 June 2029

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays:

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00am and 5:00 pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforcefor the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract to be determined.

1.6.6Type of Contract: The government will award a Firm Fixed Price contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a good security system.The contractor shall store, secure and protect all articles of clothing while in the possession of the contractor.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.6.7.2Key Control: Not Applicable.

1.6.7.3 Lock CombinationsNot Applicable.

1.6.8 Special Qualifications: Not Applicable

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.6.12.Identification of Contractor Employees:All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

PART 2

DEFINITIONS & ACRONYMS

2.DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnellisted in the PWS.When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not havea firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICALSECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

Services: The government will provide the appropriate insignia/patches to the contractor for sewing repairs and application to uniforms.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Transportation requirements. Contractor shall provide transportation to provide pick-up and delivery from Pueblo City and Pueblo County Schools. See attached list of school facilities and addresses.

4.3 Security. The contractor shall store, secure, and protect all articles of clothing while in the possession of the contractor.

4.4 Taxes. The government shall be exempt from paying any sales taxes related to this contract. Tax exemption forms will be provided to the contractor upon request.

4.5 Materials. The Contractor shall provide all material and labor to meet the needs of this contract.

4.5. Equipment. The Contractor shall provide all equipment to meet the needs of this contract.

4.6. Courtesy. The contract’s employees shall be courteous to all person under this contract. Courtesy rendered shall be equal to that rendered to other customers of the establishment and equal to that expected of any public facility.

PART 5

SPECIFIC TASKS

5.1. Basic Services. The contractor shall provide services laundry, dry cleaning, alteration and clothing repair services for the locations stated above as ordered by the contracting officer or his/her authorized representative. The contractor shall ensure each article is properly marked to ensure proper.

5.2. LAUNDRY AND DRY CLEANING SERVICE:

5.2.1. The contractor shall return all processed laundry and dry cleaning with an individually itemized price list (priced per item)

5.2.2. The contractor shall remove all soil, spots, and stains during the laundry or dry cleaning process.

5.2.3. The contractor shall clean, thoroughly dry and remove lint from each item.

5.2.4. The contractor shall process white fabrics leaving no trace of yellow or gray tints and colored fabrics shall be bright.

5.2.5. The contractor shall ensure that all items are free of objectionable odors such as harsh cleaning fluids.

5.2.6 The contractor shall remove all traces of wash supplies or dry cleaning fluids from the items.

5.2.7. The contractor shall ensure that all items are free of wrinkles, have no rough or dry spots, and retain their original shapes and sizes.

5.2.8. The contractor shall ensure that shrinkage is no more than what can be called natural shrinkage, based on cleaning or laundering instructions listed on the label as provided by the manufacturer.

5.2.9 The drop of and pick-up of these garments is the responsibility of the contractor

5.2.9. The contractor shall employ wash, extracting, and drying formulas of his own derivation. The procedures used shall ensure the washed item is restored to its intended purpose.

5.2.10. The contractor shall dry clean, press, place on hangers or fold and place in boxes or bundles of 25 each those items so identified in the bid schedule.

ALTERATIONS SERVICE:

5.2.11. The contractor shall return all altered clothing with an individually itemized price list (priced per item)

5.2.12. Turnaround time shall not exceed five (5) work days and the weekly volume shall not exceed 100 items.

5.2.13. The drop of and pick-up of these garments is the responsibility of the contractor.

5.2.14 Alterations include repair or replacement of zippers or buttons, repair of seams and altering waist and length of trouser/slacks/skirts.

5.3. CONTRACTOR MANAGEMENT REPORTING (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services under this contract for the US Army Cadet Command via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and click on "Department of the Army CMRA" on the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2024. Contractors may direct questions to the help desk by slicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable service/Component's CMR website.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 –Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PWS Para. 1.1 The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, material, supervision, and other items and non- personal necessary to perform Laundry, Alteration and Dry cleaning to include pick-up and delivery of items for Pueblo City and Pueblo County JROTC programs.

Para 1.4 the service will be provided at the beginning of each school year, at the time of new Cadets arrival or required uniform size change and at the end of the school year during the daily performance of the contract.

Initial pick-up and delivery of Alteration and Dry Cleaning shall be accomplished within ten (10) business days of receipt of an order. The contractor willensure that the cleaned uniform itemsare free of stains and dirt. Thealteration clothing will be returnedproperly sewn and free of dirt andstains.

Initial pickup anddeliveries will becompleted in ten (10) business days or less 95% of the time.Data to support this metricwill be maintained by the contractor. Contractor willmaintain logs identifyingdate and time of receipt ofinitial pickup and deliveryof all orders with date andtime of pickup anddelivery completions. The metric will be calculated monthly by dividing thenumber of pickups and deliveries done in ten (10) business days or less by total number ofpickups and deliveries forthe month. This metric willbe reported monthly by thecontractor in the monthlyactivity event report.

The contractor compliance to ten (10) business days initial pickup and delivery will be tallied for CPAR reporting periods and the results of the data will be used to substantiate objective ratings of contractor Performance. The Trends of less than acceptableperformance could result In terminating the contract at the discretion of the Contracting Officer.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Each uniform item to be cleaned and/or altered is received and returned on a one for one basis.

Clothing items will be returned on hangers to allow for ease of storage at the supported unit.

Items are to be picked up and returned to the support unit. Supported units are listed below.

TECHNICAL EXHIBIT 2 (Continued)

YSLETA INDEPENDENT SCHOOL DISTRICT ADDRESSES FOR DRY CLEANING CONTRACT

Central High School 216 East Orman Ave Pueblo CO 81004

Centennial High School 2525 Mountain View Drive Pueblo CO 81008

East High School 9 MacNeil Drive Pueblo Co 81001

South High School 1801 Hollywood Drive Pueblo, CO 81005

Pueblo County High School 1050 35th Lane Pueblo CO 81006

Pueblo West High School 661 West Capistrano Drive Pueblo CO 81007