PERFORMANCE WORK STATEMENT (PWS)

Psychology Services Office of the Command Psychologist (OCP) US Army Recruiting Division (USARD)

Fort Knox, KY Revised 08 Dec 2025

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide internal clinical behavioral health and leader support and training to commanders and Soldiers within USARD. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform internal clinical behavioral health and leader support and training as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract with the goal of performance enhancement and improved psychological health within USARD while meeting the organizational and behavioral healthcare needs of the Command.

1.2. Background: USARD is comprised of five enlisted recruiting brigades (BDE) consisting of 38 battalions (BN), 242 recruiting companies and approximately 1,600 recruiting locations. USARD also has the Medical Recruiting Battalion which is a multi-faceted unit consisting of five medical recruiting battalions, 16 medical recruiting companies, six chaplain recruiting teams and 82 medical recruiting stations. USARD also maintains an independent special operations recruiting BN for in-service requirements. These facilities are located across the Continental United States (CONUS) and Outside the Continental United States (OCONUS), whose mission is to recruit Soldiers for the US Army in an all-volunteer environment. In support of this mission, USARD has an immediate requirement to provide senior leaders and commanders with behavioral healthcare professionals to assist the Office of the Command Psychologist (OCP) in providing a broad range of operational and organizational psychology support.

The three arms of OCP include:

1). The Adaptive Leader Program 2). The Assessment and Selection Program 3). The Brigade Psychologists program

All support USARD personnel include, but is not limited to, support for personnel selection, training, leader development, executive coaching consultation services, sustainment training, and intervention support.

1.3. Reserved

1.4. Scope: Contractor personnel shall, in conjunction with the OCP, identify factors that negatively affect desired organizational culture; advise and train leaders to identify signs of stress and subsequent appropriate leader actions;

implement and recommend unit behavioral health initiatives that culminate in proactive measures creating a positive and safe environment for Soldiers and their Families. Positions may be added, deleted, or subject to relocation based upon government/mission requirements (if required a contract modification will be initiated). As positions are identified to be held by military personnel, the contractor will be given a 30-day notification of assignment of a military personnel and released after a 30-day transition period, unless they can be placed into another open position.

1.5. Reserved

1.6. General Information

1.6.1. Quality Control (QC): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures that work complies with the requirement of the contract.

1.6.1.1. The contractor shall implement a QC program upon contract award and submit a copy of the quality control plan for review to the contracting officer and COR within five days of contract award and provide any changes to the contracting officer and COR at least seven workdays prior to implementation. As a minimum, the contractor shall develop QC procedures that include the following:

1.6.1.2. An inspection system covering the services stated in the contract specifying areas to be inspected on a scheduled or unscheduled basis and the title of the individuals who shall perform the inspections.

1.6.1.3. A method of identifying deficiencies in the quality of service performed before the level of performance becomes unacceptable.

1.6.1.4. A file of all inspections conducted by the contractor and any corrective actions taken. The contractor shall make documentation available to the government upon completion of each inspection and provide the COR a copy no later than three calendar days after the end of each month.

1.6.1.5. Inspections. The contractor shall demonstrate its commitment to comply with contractual and regulatory requirements by submitting to periodic inspections such as Inspector General, USARD Standards Division, Army Audit Agency, Defense Contract Audit Agency, and other contract management oversight as prescribed in regulatory guidance.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2.1. Drug and Alcohol Prevention. The contractor shall maintain a "no tolerance" policy that includes a procedure for immediate elimination from employment under this contract. The contractor's drug and alcohol plan shall be in accordance with Federal, state and local laws and regulations.

1.6.3. Recognized Holidays: The contractor is not required to perform services on the following holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.4. Hours of Operation: The contractor shall conduct business between the hours of 7:00 AM to 5:30 PM Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.1. Psychologists shall work a standard 40-hour work week. Crisis intervention and unit training events may require psychologists to work more than 40 hours (but not more than 60) per week. Overtime pay is not authorized under this contract. Psychologists may be required to work outside a standard duty day for urgent, emergency or crises response. The work is typically conducted virtually but can also be face-to-face and may or may not necessarily be associated with travel. The contract employee can expect irregular work hours, particularly when providing services during field sustainment, training event, and Annual Training Conferences (ATCs), as applicable. The contractor shall manage employee(s) work schedules to remain available or "on duty" for as long as is necessary to fully execute contract performance and performance quality. The contactor shall fulfill credentialing requirements and obtain and maintain appropriate and relevant clinical privileges. Psychologists must be able to obtain and maintain Basic Life Support (BLS) Certification through the American Red Cross or the American Heart Association.

1.6.4.2. Psychology Technicians shall work a standard 40-hour work week. Crisis intervention and unit training events may require psychology technicians to work more than 40 hours (but not more than 60) per week. Overtime pay is not authorized under this contract. While standard work hours are expected for the Psychology Technicians in most field training, the contract employee shall expect modifications to the training schedule and irregular work hours. The contractor shall manage employee(s) work schedules to remain available or "on duty “for as long as is necessary to fully execute contract performance and performance quality.

1.6.4.3. In the event any Contractor personnel quits, is terminated, or is otherwise unable to perform duties, the Contractor shall have 2 hours to notify the COR by email of the situation and have ten work days to replace the individual on a temporary or permanent basis. If services are not performed for more than 5 consecutive work days, the Contractor shall not invoice for the period of time that services were not performed. The Contractor shall take all actions necessary to prevent return of terminated personnel to the work area for the safety of the workforce. The Contractor shall issue a letter to their personnel stating that access to the Government facilities is prohibited effective the date of the termination. A copy of the letter shall be sent to the COR. If their personnel poses a physical threat, the Contractor shall notify the appropriate authorities to include the COR. Measure of success is the COR is notified of all terminations within 24 hours.

1.6.5. Place of Performance: The work to be performed under this contract by Psychologists shall be conducted remotely from their residence or personal business office located within the United States, except for three (3) annual trainings located at Fort Knox and six (6) annual sustainment trainings at various USARD BDE and BN headquarters throughout the United States and OCONUS. The work to be performed under this contract by Psychologists shall be conducted remotely from their residence or personal business office, at any US military facility that houses USARD assets, as well as various recruiting offices and BDE and BN headquarter locations throughout the United States and OCONUS as required by the contracting Officer’s Representative (COR). Refer to Technical Exhibit D for listing of office locations. The work to be performed under this contract by the Psychologist Technicians will be performed at any US military facility that houses USARD assets, to include various recruiting offices and BDE or BN headquarters locations throughout the United States and OCONUS as required by the contracting Officer's Representative (COR). In the event of a national crisis, inclement weather, office closures, or other unforeseen circumstances involving occupational health and safety concerns that would impact the contractor’s ability to perform the services at the above locations, either party reserves the right to request the Psychologist Technicians to telework on an as needed basis. Approval of and duration of each teleworking instance for the Psychologist Technicians shall be specified in writing by the Contracting Officer.

1.6.6. Type of Contract: The Government will award a Firm Fixed Price contract.

1.6.7. Security Requirements: Contractor personnel performing work under this contract must have at a minimum, a favorable adjudicated National Agency Check and Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05 at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

1.6.7.1. PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.7.4. Anti-Terrorism and Information Assurance Training. (IAW ATTP 4-10 (FM 3-100.21)

1.6.7.5. AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/ .

1.6.7.6. AT Awareness Training for Contractor Personnel Traveling Overseas: US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.6.7.7. Access and General Protection/Security Policy and Procedures: (Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.)

1.6.7.8. iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.7.9. Contractor Employees Who Require Access to Government Information Systems: All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) https://atc.us.army.mil/iastar/index.php at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

1.6.7.10. Global Address Listing (GAL): All contract employees who require access to Government Information Systems shall update their profile and Global Address Listing (GAL) information:

https://www.dmdc.osd.mil/milconnect within 10 working days of being granted IT access.

1.6.7.11. OPSEC Training: Per AR 530-1, Operations Security, the contractor employees must complete “OPSEC Awareness for Military Members, DoD Employees and Contractors” training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Link: https://www.cdse.edu/.

1.6.7.12. Counterintelligence Awareness and Reporting (CIAR). IAW AR 381-12, 3-2 all DA personnel shall complete CIAR training within 30 days of employment and annually thereafter. DA personnel will complete “Counterintelligence Awareness and Reporting for DoD Employees” – CI116.16, located at https://www.cdse.edu/, to satisfy Army annual training requirements.

1.6.7.13. Information assurance (IA)/information technology (IT) training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within 30 days of starting employment.

1.6.7.14. Annual Cyber Awareness Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete the Annual Cyber Awareness Training located at the US Army IA Training Center web site listed: Link: https://cs.signal.army.mil.

This training will be completed prior to obtaining access to any government system and annually thereafter with results reported to the COR.

1.6.7.15. Acceptable Use Policy: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete a Mandated IT User Agreement (Annual Requirement) at web site: Link: https://cs.signal.army.mil. (Click “Login”, Log in with CAC, confirm information on page, click on “Sign Mandated Army IT User Agreement”).

1.6.8. Reserved.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

http://www.dmdc.osd.mil/milconnect https://cs.signal.army.mil/

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel: The follow personnel are considered key personnel by the government: The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person shall be designated in writing to the contracting officer and reachable by phone when needed. The program manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The program manager shall be available between 8:00 a.m. to 5:00 p.m. Eastern Time (ET), Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below.

1.6.11.1. Reserved

1.6.11.2. The Program Manager must hold at a minimum a bachelor’s degree in psychology or related field from an accredited academic institution. Must have a minimum of five years’ experience as a contract manager. Have an understanding of the military, must be able to communicate effectively both verbally and in writing, be responsive to the government needs and inquiries and able to manage personnel at multiple geographically dispersed locations.

1.6.11.3. Psychologists: All psychologists shall hold a doctoral degree (Ph.D. or Psy.D.) in clinical or counseling psychology from a graduate program accredited by the American Psychological Association (APA). Must have one year of supervised clinical experience at an APA accredited internship program that provides psychological services under the direct supervision of a licensed psychologist as required by the Association of Psychology and Postdoctoral Internship Center (APPIC). Contractors shall be in good standing and hold an unrestricted psychology license issued from a state or territory licensing board of the United States of America. Qualified contract personnel shall meet credentialing and privileging requirements.

The contactor shall fulfill credentialing requirements and obtain and maintain appropriate and relevant clinical privileges.

Psychologists must be able to obtain and maintain Basic Life Support (BLS) Certification through the American Red Cross or the American Heart Association. The Contractor must submit a complete, current, and accurate credentialing packet for contract employees in the role of Psychologist who will be performing services under this contract IAW DHA PM 6025.13. Contractor Initial Application credentialing packets shall be submitted to the Credentialing Coordinator at the appropriate MTF. Credentials packets provide detailed explanation and delineation of the documents required for the completion of an application for the MTF Credentials Committee and Commander to grant privileges to the contract employee proposed to perform the required contract services. The Credentials Committee established at the MTF is the sole agency authorized to accept applications for privileges submitted by the Contractor and to make recommendations to the Commander for the granting of privileges. Once privileges are granted, subsequent actions taken concerning the privileges of contract employee, including any limitations on privileges, will be governed by the procedures in DHA PM 6025.13.

1.6.11.4. Psychology Technician’s: Psychology Technicians shall operate under the clinical supervision of a licensed doctoral-level provider. A psychology technician shall hold at a minimum a Bachelor's degree with experience in the behavioral health field. A Master's degree, is preferred, in clinical or counseling psychology; industrial and organizational psychology; sports psychology; or clinical social work from an accredited program. Other acceptable fields of experience include education, school psychology, counseling, marriage and family therapy, or sociology. If the psychology technician possesses an unrestricted state or U.S territory license or certification as a Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC) or equivalent as an independent practitioner, appropriate state licensure requirements must be maintained. Experience with statistics and the use of statistical packages such as the Statistical Product and Service Solutions (SPSS) for data analysis is highly recommended but not required.

1.6.11.5. Contractor personnel are preferred to have experience working with military service members, working with USARD, and providing direct evaluation feedback to military service members.

1.6.11.6. Contractor personnel shall have working knowledge of USARD regulations, pamphlets, and USARD and TRADOC policies and procedures, in accordance with paragraph 6.

1.6.11.7. Contractor personnel shall be computer literate and proficient in the use of Microsoft Office Suite products (e.g.

Word, Excel, Powerpoint, Teams), executive coaching, Sharepoint, The Attentional and Interpersonal Style (TAIS), USARD specific programs, MHS Genesis, and instruments or tools that may be utilized by the Command.

1.6.11.8. Contractor personnel shall read, write, speak, and understand the English language and be United States Citizens.

1.6.11.9. The contractor shall have a law enforcement background check completed for all employees who will be entering DoD controlled installations or facilities. Documentation of these checks will be made available to the COR upon request.

1.6.11.10. Contractor personnel shall be subject to suitability standards in accordance with (IAW) Army Regulations 25- 2 and 380-67. Personnel Security Investigation s: Contractor personnel requiring access to or use of government- owned or supplied information technologies and systems, access to information or material governed by the Freedom of Information Act (FOIA), information designated for official use only (FOUO) and/or proprietary information, must be subject to a favorable suitability investigation submitted using Standard Form (SF) 86. Contractor personnel shall have a valid Army Knowledge Online (AKO) account and password, a valid common access card (CAC), and a print-out from the USARD Security Manager showing a valid National Agency Check with Local Agency and Credit Check (NACLC) or proof of submission for one. Contractor shall complete these requirements prior to employee start date.

1.6.11.11. Common Access Card (CAC). The CAC will be issued to all eligible contractor personnel throughout the Army.

Contractor personnel shall complete DD Form 2875. The form shall be submitted to the local Security Manager for signature. Upon receipt of the Security Manager signature, a copy of the form shall be faxed or emailed to the COR. The contractor shall receive an e-mail notification and shall enter personal information on the employee. Once this is completed, the record shall be returned for government review and approval. Upon approval, the COR will notify the contractor that a CAC can be issued at the closest ID card facility. Cards will not exceed a three year period of validation.

The CAC card is property of the Government and must be returned to either the point of issuance, unit security manager or the COR.

1.6.11.12. A records review of contractor personnel with previous Army recruiting experience will be conducted by the government. This review will be conducted by designated USARD activities to determine suitability and include command disciplinary and administrative files.

1.6.11.13. Contractor personnel shall conduct themselves in a businesslike manner at all times and shall comply with smoking policies in Federal buildings.

1.6.11.14. The contractor shall provide the government with resumes of employees providing services under this contract ten days after contract award and upon change.

1.6.11.15. The contractor shall not hire off-duty government personnel whose employment would result in a conflict of interest described in DOD 5500.7-R. The contractor shall not hire off-duty military personnel.

1.6.11.16. Contractor employees entering government facilities or government-leased facilities shall conform to security regulations and shall be subject to security checks as deemed necessary to assure that no violations occur.

1.6.12. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor identification badges shall be required for all contractor personnel. Contractor-furnished badges shall identify the employee by name and company name. Contractor personnel shall wear the badge at all times during performance of this contract. FAR 37.114(c)

1.6.12.1. Contractor personnel shall identify themselves as a "Contractor working for the US Government" to all organizations and individuals when conducting contracting-related support.

1.6.12.2. The government has the right to restrict employment under the contract of any contractor employee, or prospective employee, who is identified as a potential threat to the health, safety, security, and general well-being or operational mission of USARD, the Soldiers within USAREC, the installation and its population.

1.6.12.3. This contract and its employees are considered mission essential. Therefore, all contractor employees shall be required to report for duty and remain on duty during declared emergencies and/or elevated Force Protection Condition (FPCON) levels unless otherwise directed by the contracting officer via the appropriate COR.

1.6.12.4. Personal Appearance: The contractor shall develop and provide, within five days of contract award, a copy of its standard appearance policy for all employees to be approved by the government. The policy shall include professional dress standard, no less than business casual appearance. The contractor shall develop a standard for physical appearance to address (at a minimum): tattoos and brands anywhere on the head, face, neck or hands that extend above a standard dress shirt collar or long sleeve shirt cuff are prohibited. Hairstyles shall be neat and conservative and not present a ragged or unkempt appearance, personal hygiene shall be maintained to be non- offensive (to include perfumes and colognes), jewelry (if worn shall be conservative). Body piercings and ear gauging are prohibited. The only exception is for the wear of conservative styled earrings.

1.6.13. Contractor Travel: The government will reimburse the contractor for authorized travel by contractor personnel only with prior approval of the COR. Prior to execution of any travel in support of this contract, a proposed itinerary and composition of the contractor personnel team shall be coordinated with and submitted in writing to the COR five days prior to commencement of travel. Written prior approval by the COR is required for all contractor travel. Contractor will be required to travel both CONUS and OCONUS during the performance of this contract to attend meetings, conferences, and training. The only exception is when an immediate on site response is required because of a Serious Incident. In this case email the COR the detailed travel requirements and follow-up with a phone call. Contractor is required to be onsite within 24 hours of SIR request requirement. Contractor will be authorized travel expenses consistent with the substantive provisions of the Federal Travel Regulation (FTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.6.13.1. Starting and Ending Travel. Reimbursable travel begins when the traveler leaves the Primary Duty Station (PDS) and ends upon his/her return. Traveler shall be responsible for all excess travel/transportation costs when travel occurs from a non-PDS location.

1.6.13.2. Travel status shall not include excused absences or administrative leave. If vacation leave is taken in conjunction with official travel, the traveler shall be responsible for the extra lodging, rental car, and gasoline, meals and incidental costs on that day.

1.6.14. Weapons and Firearm Control: Contractor personnel shall not transport, possess, or use privately owned, dangerous weapons on government-operated installations or facilities. "Dangerous weapons" includes all forms of firearms, missile-throwing devices (e.g., bow and arrow), switchblade, or automatic blade knives, knives with blades greater than three inches in length, ammunition and pyrotechnics, fireworks, bludgeons (e.g., numchucks), brass knuckles, shooting pens and similar devices. Unauthorized, dangerous weapons will be confiscated and impounded by government law enforcement and security personnel. A state weapons permit does not supersede this contract provision.

1.6.15. Media Inquiries: The contractor shall not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR who will relay them to the appropriate USARD directorate. There shall be no interviews, comments or any other responses without the knowledge and approval of the CG, USARD. Other than routine inquires for external agencies, all other inquiries and complaints shall be brought to the attention of the contractor and contractor employee.

1.6.16. Pre-Performance Conference: The contractor and the COR shall mutually agree on a date for a pre- performance conference to be held at Fort Knox, KY. This conference shall be conducted no later than ten business days after contract award.

1.6.17. Files: The contractor shall maintain complete and accurate files of documentation, records, and reports required under the terms of this contract. The contractor shall not allow access to the files by a government agency, non-government agency, or individual unless specifically authorized by the Contracting Officer or designated representative. A copy of the files shall be turned over to the Contracting Office at the completion or termination of this contract.

1.6.18. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.19. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.20. PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the, thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6.21. Service Contracting Reporting Requirements: Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2021.The Quick Start Guide for Service Contract Reporting is located at https://sam.gov/content/entity-reporting . Click on the (Guide) Service Contract Reporting User Guide For Federal Users in the Federal Resources block. This will take you the Section marked How do I access the Quick Start Guide for Service Contract Reporting? The Quick Start Guide for Service Contract Reporting is highlighted in blue. Click on that, then read and comply the instructions given in the To Create a Service Contract Report section. Complete your report and notify the COR that you have completed the requirement.

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS, ACRONYMS, AND ABBREVIATIONS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to assist in the administration of the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS AND ABBREVIATIONS:

AAR After Action Report ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AKO Army Knowledge Online APA American Psychological Association APPIC Association of Psychology and Postdoctoral Internship Center AR Army Regulation ASAP Army Substance Abuse Program AT Anti-terrorism ATC Annual Training Conference BDE Brigade BN Battalion CAC Common Access Card CCE Contracting Center of Excellence CDBHE Command-Directed Behavioral Health Evaluation CFR Code of Federal Regulations COA Course of Action CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf CPS Consultant Performance Standards CTIP Combating Trafficking in Persons DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DHA Defense Health Agency DMDC Defense Manpower Data Center DoD Department of Defense DODSER Department of Defense Suicide Event Report EOM End of Month FAR Federal Acquisition Regulation FOIA Freedom of information Act FOUO For Official Use Only FPCON Force Protection Condition FSC Federal Service Code GFE Government Furnished Equipment - GFP Government Furnished Property GOV Government-Owned Vehicle HIPAA Health Insurance Portability and Accountability Act of 1996 HP/RR/SP Health Promotion/Risk Reduction/Suicide Prevention IAW In Accordance With IDP Individual Development Plan IT Information Technology JFTR Joint Federal Travel Regulation KO Contracting Officer MTF Military Treatment Facility NACLC National Agency Check with Local Credit Check NLT No Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OCP Office of the Command Psychologist ODC Other Direct Costs OPSEC Operation Security

PCC Pre-Command Course PDS Primary Duty Station PEM Performance Evaluation Meetings PIPO Phase In/Phase Out PM Project Manager POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan ROP Recruiting Operations Plan RRC Recruiting and Retention College SHARP Sexual Harassment/Assault Response and Prevention SIR Serious Incident Report SOP Standard Operating Procedure SRU Soldier Recovery Unit TAIS The Attentional and Interpersonal Style TARP Threat Awareness and Reporting Program TE Technical Exhibit T2COM US Army Transformation and Training Command TSP Training Support Packages UIC Unit Identification Code URAC USARD Risk Assessment and Counseling USARD US Army Recruiting Division USAREC US Army Recruiting Command VCS Virtual Classroom Server VTC Video Teleconference

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide psychologists with a government cell phone for use of official government business.

3.2. Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment for use when work is performed within the Government facility.

3.3. Utilities: The Government will provide gas, electricity, water, heating and cooling, sewer, custodial, insect and rodent control, and fire protection services presently installed or provided in all government facilities, all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS when performed in the government facility. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4. Equipment: The Government will provide computers with the USARD standard software configuration to include monitors. The contractor will have access to scanners, fax machines, printers and deskside telephones. Items issued will remain the property of the Government and the contract will maintain proper accountability of issued equipment. This equipment is authorized for transaction of Government business only and shall not be used for personal business. Equipment issued for Psychologists is to be used in the home or business office of the contracted employee for use in performance of this contract. They are to be used, turned in and/or disposed of as directed by the COR or CO.

Government furnished equipment will be returned within seven (7) business days of the end of contract or contract personnel leaving the contract.

3.4.1. Contractor personnel shall be responsible for safeguarding all GFP provided for contractor use. They shall sign for equipment under their control per standard Army accountability procedures.

3.4.2. Inventory: Prior to commencement of services, annually and upon change of the property custodian/hand receipt holder and prior to the termination of the contract, the contractor, in conjunction with the government, shall conduct a joint inventory of all GFP and shall sign a hand receipt for all property provided by the government. The contractor and the government will jointly determine the working order and condition of all property, identify excess or obsolete items, record items of property missing or not in working order, and certify their agreement of working order and defectiveness in accordance within AR 735-5. The contractor shall reimburse the government for loss or damage to GFP other than normal wear and tear. The contractor shall return all GFP to the government upon expiration of the contract in the same condition as received except for normal wear and tear. The government reserves the right to modify, update, substitute, move or replace any GFP during the contract term. The contractor shall provide copies of all executed hand receipts to the government POC (BN S-4, Supply).

3.4.3. Equipment Turn-Ins: The government will dispose of excess or unserviceable property that the contractor has identified to the respective unit supply officer. The contractor shall identify equipment by nomenclature, serial number, stock number and line item number as reflected on the hand receipt.

3.5. Materials: The Government will provide regulations, publications, directives, government forms, routine office supplies, and training materials necessary to perform the services required by this contract.

3.6. The government will provide access to all training and doctrine publications and published training materials, to include policies, Standard Operating Procedures (SOPs), lesson plans, training support packages (TSP), and on-line lessons.

Part 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.1.2. Liability Insurance: Psychologists shall have their own professional liability insurance of no less than $1,000,000.00. Copy of insurance certificate shall be provided to the Contracting Officer and the Contracting Officers Representative within ten calendar days of contract award.

4.2 Reserved

4.3. Materials. The Contractor shall furnish any materials, supplies and equipment necessary to meet the requirements under this PWS not covered in Part 3 of this PWS.

4.3.1. Reserved

4.3.2. Reserved

4.4. Reserved

4.4.1. Reserved

Part 5 Specific Tasks

5. Specific Tasks: Psychologist

5.1. Basic Services. The contractor shall…