I_1_b SOW IDEMIA MBIS or Equal.docx

STATEMENT OF WORK

INTERNAL REVENUE SERVICE CRIMINAL INVESTIGATION (IRS-CI)

IDEMIA MULTI-BIOMETRIC IDENTIFICATION SYSTEM OR EQUAL

SHOPPING CART # 5000190779

C.1 Introduction/Overview In support of its law enforcement investigative mission the Internal Revenue Service (IRS) Criminal Investigation (CI) Division has a need to purchase brand name or equal IDEMIA Multi-Biometric Identification System that includes software and support and 12-month term with 4 option years contract as detailed in Section 3 Scope.

C.2 Background Internal Revenue Service – Criminal Investigation (CI) is the law enforcement arm of the Internal Revenue Service. CI is charged with the enforcement of the federal income tax statutes. CI's top priority is the investigation of violations of the federal income tax law. Additionally, CI special agents lend their financial investigative expertise to money laundering and narcotics investigations conducted in conjunction with other law enforcement agencies at the local, state, and federal levels. Center for Science and Design is responsible for the acquisition, processing, and analysis of probe (unknown face/tattoo) images related to ongoing criminal investigations.

The IDEMIA Multi-Biometric Identification System is a workstation used to search probe images taken from criminal investigations/undercover operations to search through the FBI NGI Interstate Photo System for an investigative lead. This equipment is critical to providing the special agent with a potential subject which may solve the case.

Requesting brand name or equal to the product listed in this document.

Salient Features

· The system must incorporate AI-driven facial recognition algorithms that function effectively in varying environmental conditions, different facial angles, and partial obstructions

· The system must be capable of providing 99% or greater accuracy. The higher the accuracy the better we can ensure correct facial matches critical for investigations.

C.3 Scope The scope of the SOW encompasses purchasing the following:

Base Year Est. POP 9/30/2024-9/29/2025

• Advanced Data Services (ADS)

• Data Exchange Services (DES)

• Workflow Flow Services (WFS)

• Central Viewer application and one license

• Face Expert application and three licenses

Program Management

• Installation and Test

• Training

• User Documentation

• One-Year Advantage warranty, as described in Table 3 Included

Option Year 1: POP 9/30/2025-9/29/2026

HW & Software-Onsite M-F 8am-5pm CST

· Unlimited Telephone Technical Support

· Two Hour Telephone Response Time

· Remote Dial-in Analysis

· Software Standard Releases - Enhancements

· Software Supplemental Releases

· Automatic Call Escalation

· Software Customer Alert Bulletins

· On-Site Response

· On-Site Corrective Maintenance

· On-Site Parts Replacement

· Preventive Maintenance

· Escalation Support

· Hardware Service Reporting

· Hardware Customer Alert Bulletins

Option Year 2: POP 9/30/2026-9/29/2027

HW & Software-Onsite M-F 8am-5pm CST

· Unlimited Telephone Technical Support

· Two Hour Telephone Response Time

· Remote Dial-in Analysis

· Software Standard Releases - Enhancements

· Software Supplemental Releases

· Automatic Call Escalation

· Software Customer Alert Bulletins

· On-Site Response

· On-Site Corrective Maintenance

· On-Site Parts Replacement

· Preventive Maintenance

· Escalation Support

· Hardware Service Reporting

· Hardware Customer Alert Bulletins

Option Year 3: POP 9/30/2027-9/29/2028

HW & Software-Onsite M-F 8am-5pm CST

· Unlimited Telephone Technical Support

· Two Hour Telephone Response Time

· Remote Dial-in Analysis

· Software Standard Releases - Enhancements

· Software Supplemental Releases

· Automatic Call Escalation

· Software Customer Alert Bulletins

· On-Site Response

· On-Site Corrective Maintenance

· On-Site Parts Replacement

· Preventive Maintenance

· Escalation Support

· Hardware Service Reporting

· Hardware Customer Alert Bulletins

Option Year 4: POP 9/30/2028-9/29/2029

HW & Software-Onsite M-F 8am-5pm CST

· Unlimited Telephone Technical Support

· Two Hour Telephone Response Time

· Remote Dial-in Analysis

· Software Standard Releases - Enhancements

· Software Supplemental Releases

· Automatic Call Escalation

· Software Customer Alert Bulletins

· On-Site Response

· On-Site Corrective Maintenance

· On-Site Parts Replacement

· Preventive Maintenance

· Escalation Support

· Hardware Service Reporting

· Hardware Customer Alert Bulletins

C.4 Delivery/Place of Performance Upon award, the contractor shall contact James M. Snaidauf at 312-542-7815, james.snaidauf@ci.irs.gov with delivery schedule and tracking. Upon award, the items should be shipped directly to:

All items shall be shipped directly to:

IRS CI Center for Science and Design Attn: James M. Snaidauf 525 W. Van Buren, Suite 400 Chicago, IL 60607 312-542-7815 James.snaidauf@ci.irs.gov

C.5 Period Of Performance

This is a base plus four (4) option periods with a POP estimated as follows:

Base Year: 09/30/2024-09/29/2024 Option Year 1: 09/30/2025-09/29/2026 Option Year 2: 09/30/2026-09/29/2027 Option Year 3: 09/30/2027-09/29/2028 Option Year 4: 09/30/2028-09/29/2029 C.6 Contract Administration Data

The Contracting Officer for this requirement is:

Internal Revenue Service Office of Procurement Name: JW Terry Email: JW.R.Terry@irs.gov

The Contracting Specialist for this requirement is:

Internal Revenue Service Office of Procurement Name: Elizabeth Hicks Email: Elizabeth.Y.Hicks@irs.gov

Contracting Officer’s Representative (COR) Point of Contact The COR for this order is listed below:

Port St. Lucie, FL 34952

C.7 Government Furnished Property Access to Government property does not apply..

C.8 Government-Furnished Information Access to Government information does not apply.

C.9 Security Requirements Security requirement do not apply.