Transit_Subsidy_Statement_of_Work_NYNJ_for_2015-2016.docx

Statement of Work (SOW)

Transit Subsidy for Eligible Participants in the New York City (NY) and Newark (NJ) HUD Offices

The U.S. Department of Housing and Urban Development (HUD) participates in a Transit Subsidy Program wherein it reimburses eligible employees who utilize public transportation to commute to and/or from work for their expenses incurred, up to a specified monthly limit in both the New York (City) Regional and Newark (NJ) Field HUD Offices. Employees receive transit subsidy reimbursement monthly. The estimated performance period one year (12 months) estimated to begin on or after March 2015. HUD would be purchasing fare media for both office locations, during the months of March and August, respectively. On occasion, additional or supplemental purchases may be needed to cover new staff participants.

At this time, there are approximately 280 eligible participants in the NY HUD Office and approximately 85 in the Newark (NJ) Field Office. The maximum allowable monthly reimbursement level as of 12/31/14 is $130. Based on the current program eligibility criteria, the annual combined yearly purchase of transit subsidy fare media for both the New York City and Newark HUD offices is approximately $455,344.

The Office of the Chief Administration Officer/Office of Support Services (New York) is seeking vendors who are able to provide fare media that is accepted for purchase of transportation services by all major and minor rail, bus, commuter rail, ferry, light rail services in the New York Metropolitan area, including companies servicing commuters from New York (including Long Island), New Jersey, Connecticut and Pennsylvania.

Payment by HUD is rendered through an Electronic Funds Transfer (EFT). Eligible vendors must have an active, valid registration in the SAMS (www.sams.gov). Selected vendor must be able to provide fare media in the form of a single, re-fillable debit card issued to employees at the beginning of the proposed contract period. Vendor must be able to transfer HUD provided funds onto the individual employee debit cards not later than the 26th of each month. Shipment of initial and replacement debit cards must be made to the individual employee’s address (and must be traceable).

The NY Office Program requires more than one form of fare media, based on the unique circumstances of some staff. The fare media needed to satisfy this SOW are listed below.

· The primary fare media to be provided shall be in the form of a pre-loaded bankcard that can be registered for protection against loss.

· Employees can add personal funds to the card with no added fees for such transactions. Please provide feeback with regard to this option and the mechanics to permit upload.

· Pre-paid vouchers shall only be made available as a choice as media only for those employees in remote locations without a transportation depot or ticket-dispensing machine, or vendors that do not accept prepaid cards. Pre-paid vouchers will not be an acceptable fare media across the board for this statement of work.

· Access-a-Ride Coupons will be made available as a choice as media for employees for Access-a-Ride one-way fare, for mobility-impaired employees using the Access-a-Ride ambulate service.

· Please provide input and background on the system which will allow employees to sign-up for transit media and be able to select their media of choice (bankcard, voucher or Access-a-Ride) on-line. New employees shall be permitted to sign-up for transit media on-line at the beginning of the first new month that follows their reporting date at HUD.

· The HUD Transit Subsidy Program administrator in NYC shall be able to add or delete employees, modify employees’ entitled transit fare amounts and add, edit or delete employees’ Transit Subsidy certifications on-line for the New York City and Newark offices.

· The vendor shall provide toll-free Customer Service Help Line service to answer questions, handle problems, and assist customers/cardholders transfer funds at no charge to HUD.

· Vendor shall provide one (1) program overview presentation to HUD management at both the New York and Newark Office Locations.

· Vendor shall provide brief training sessions for participating employees on employee responsibilities and system use. Three (3) training sessions to be conducted in the New York Regional Office and two (2) training sessions conducted in the Newark, NJ HUD Office.

· Vendor shall provide appropriate training to the HUD identified system administrators.

A list of transit operators who accept the fare media provided by the selected vendor shall include, but not be limited to, the following:

Subway and Bus Services:

MTA NYC Transit:

• Subway • Local & Express Buses • Staten Island Railway MTA Long Island Bus Westchester Bee-Line Bus MTA Bus PATH (Port Authority of NY/NJ)

New York, Connecticut and Pennsylvania Bus Services:

(including Rockland, Orange and Duchess Counties)

Bonanza Bus Lines Long Island Transit Martz Trailways Coach USA Shortline Bus

New Jersey Bus Services:

Academy Bus Lines Bonanza Bus NJ Transit Community Coach

Commuter Rail Services:

NJ TRANSIT Rail Connecticut Commuter Rail/Shoreline East NJ TRANSIT River Line MTA Long Island Rail Road NJ TRANSIT Hudson-Bergen Light Rail (HBLR) MTA Metro-North Railroad

Ferry Services:

NY Water Taxi NY Waterway