Single-Family__Supplemental_Claims_Processing_and_Re-engineering_and_property_Disposition_Support_RFI_6-26-15_QA.pdf

U.S. Department of Housing and Urban Development

Washington, D.C. 20410

OFFICE OF THE CHIEF PROCUREMENT OFFICER

Visit our web page at http://www.hud.gov/offices/cpo/index.cfm

Reference: Questions in response to Request for Information HUD-APP-H-2016-045 Single-

Family Supplemental Claims Processing and Re-engineering and Property Disposition Support

To: Interested Parties

The following questions and answers addressed below are hereby incorporated into this Request for Information:

THE CLOSING DATE OF THIS REQUEST FOR INFORMAITON IS Thursday, July 9, 2015, at 12:00 p.m. E.S.T.

Q1. How does HUD use or intended to use LEAP to Support Supplemental Claims filing? Other than the Cash Flow Account, which displays Claims payments the Current User Manuel and associated Menu items in LEAP do not provide for or mention a process for Supplemental

Claims submission.

R1.LEAP is used to verify the lender’s EFT information only, which is a task that is performed by HUD staff and is used for all claim types, not just Supplemental claims.

Mortgagees are responsible for ensuring their EFT information is correct so they can receive ACH payments.

Q2. Is the contractor expected to design, develop and implement a strategy that will support the use of LEAP for Supplemental Claims? Or is HUD looking for something more in line with A43 and A43C for the resolution of the labor intense process of supplemental Claims filing.

R2. HUD’s staff utilizes LEAP for verifying lenders banking information. Thus, the contractor does not have to implement a strategy to support the use of LEAP for

Supplemental claims.

Q3. Does this solicitation/special notice corresponds to Plan Number- APP-H-2015-033 opportunity identified on HUD’s, 6/5/15, Forecast? If it is the same opportunity, please confirm the NAICS code. It is 541211 on the forecast, but it is reflected as 541219 in the solicitation/special notice.

R3. The NAICS codes may be 541211, 421219, 541611 and 541219; however feel free to submit any other NACIS that may be applicable.

Q4. Please confirm whether the solicitation/special notice is connected to new or existing requirement

R4. See R15. The Government anticipate to consolidated the three existing contract into one contract.

Q5. In connection with supporting the SFCB, what are the processes that are not automated? Can you please provide the metrics for those processes that are not automated?

R5. Mail processing, Review of supplemental claim, make recommendations on supplemental claims in accordance with HUD policy, mortgagee letters, and file retention.

Q6. Apart from the supplemental claims for forward mortgages, what are the other claims that require manual processing?

R6. This contract is for the manual processing supplement’s for the following forward mortgage claim types: Conveyance, Assignment, Claims without Conveyance of Title, and

Pre-Foreclosure Sale claims.

Q7. Are the cover page and the supporting documentation such as letters or certificates to indicate the firm’s status included in the 10-page limit?

R7 No

Q8. The solicitation references an attached Draft Performance Work Statement (PWS); however, there is no attachment. Please advise.

R8. See amendment 1 dated June 8, 2015.

Q9. The section about the government accounting system states:

If the company has a Government approved accounting system, please identify the agency that approved the system. Please submit copies of any documentation such as letters or certificates to indicate the firm’s status (see item #1, above).

Can you please clarify what item #1 states since it does not appear to be in the document?

R9. See amendment 1. This statement was removed from the Request for Information

(RFI).

Q10. Please explain what type of information you would like to see.

R10. See Request for Information (RFI) instructions.

Q11. Can you please clarify if you are asking whether the companies responding have had our internal accounting system validated and found to be fair and reasonable?

R11. See R9.

Q12. Statement from RFI

“Supplemental claims are processed utilizing the following systems: A43, A43C, and the

Lender Electronic Assessment Portal (also known as LEAP)”.

Q- How does HUD use or intended to use LEAP to Support Supplemental Claims filing? Other than the Cash Flow Account, which displays Claims payments the Current User Manuel and associated Menu items in LEAP do not provide for or mention a process for Supplemental

Claims submission.

R12. Supplemental claims will be processed using all three systems, but the contractor will not need to utilize LEAP within its contracted tasks. (See R1 and R2)

Q13. Is the contractor expected to design, develop and implement a strategy that will support the use of LEAP for Supplemental Claims? Or is HUD looking for something more in line with A43 and A43C for the resolution of the labor intense process of supplemental Claims filing.

R13. No, the contractor is not expected to design, develop, and implement a strategy that will support the use of LEAP (See Questions 1 and 2). However, HUD is seeking information for one entity to perform the work currently divided among three entities in a more efficient and risk based manner, which will allow HUD to remain current with the workload.

Q14. Is there an existing contract in place under this requirement? If not, is this a new requirement?

R14. See R15.

Q15. If there is an existing contract, when does it expire? If possible, can you provide the name of the company that currently has the contract?

R15. Williams Adley & Co. GS-23F-8184H C-OPC-23448T0001

Kearney & Company C-OPC-23607 - OPC-T0001

CONSUMMATE COMPUTER CONSULTANTS SYSTEMS LLC DU100R-14-C-03

Q16. Is this notice meant to be a Sources Sought Notice?

R16. No, this is a Request for Information.

Q17. Why is this notice a "Special Notice" as an RFI?

R17. See R16.

Q18. Any other information you believe would be of assistance in responding to the RFI.

R18. When re-engineering the process, be mindful of the objectives of the Paper Reduction

Act.

Q19. Just wanted to clarify if there are two due dates for this program one is June 17, 2015 and the other one is June 19, 2015.

R19. See amendment 1 Request for Information dated June 8, 2015.

Q20. Curious if this was a follow-on requirement. If so, would it be possible for you to provide the incumbent information (we need the contract number and contractor).

R20. See R15.

Q21. If there is a specific format and/or specific information that you would like in response to the referenced RFI, would you please post instructions?

R21. There is no specific format. See Request for Information for detail instructions.