MR_Questionnaire.docx

MARKET RESEARCH QUESTIONNAIRE

Air Terminal and Ground Handling Services (ATGHS), Israel

HTC711-17-Q-C001

Company Name: ______________________________________________________

Address: _____________________________________________________________

Phone Number: _______________________________________________________

Point of Contact: ______________________________________________________

Email Address: _______________________________________________________

Cage Code & DUNS Number_______________________________________________

Size/Status: (Check all that apply)

____Small Business ____Veteran-Owned Small Business ____Service-Disabled Veteran-Owned Small Business ____Small Disadvantaged Business ____Woman-Owned Small Business ____Large Business ____Foreign-Owned Corporation

DESCRIPTION OF SERVICES: The contractor shall provide all technical support, personnel, supervision, equipment, tools, materials, facilities, and other items and services, (except as specified within the contract as Government-furnished materials, equipment, facilities, services, and training), as required, to perform ATGHS. Services include Air Terminal Operations Center, Aircraft Load Planning, Aircraft Services (control and record movement of cargo and mail, provide cargo processing, special handling, and aircraft loading and unloading), Passenger and Baggage Services, Records and Reports, Materials Handling Equipment and Aerospace Ground Equipment Operation, Maintenance, and Repair, Aircraft Ground Services, Transportation, and Custodial Services. The contractor shall facilitate on-time aircraft departures and maintain the ability to provide sustained ATGHS for a working Maximum on Ground (MOG) capability of one wide-body aircraft or the equivalent thereof at each location.

NAICS Code: 488119 – Other Airport Operations

Period of Performance: One month base period, 1 August 18 through 30 Sep 18, plus four (4) one-year options and one 10 month option, taking performance through 31 Jul 23.

Hours of Operation: The Contractor shall perform the services required under this contract when aircraft are scheduled into their station(s) to meet all mission requirements, except during Yom Kippur. The Contractor shall provide the COR, CO, and 618 TACC with the means and information needed to contact the Station Manager/Alternate Station Manager(s) around the clock.

Security: The Contractor shall acquire all necessary Ben Gurion International Airport and Ovda AB passes for Contractor personnel. Contractor personnel shall display his/her identification card(s) at all times, IAW all local security procedures.

Government-provided training: The Government will provide initial familiarization training (in English) for up to three Contractor personnel, at the 721 APS, Ramstein AB, Germany for up to ten working days between 1 August and 30 September 2018. In addition, training will be provided to Contractor personnel at the Contractor’s facilities at Ben Gurion International Airport, Tel Aviv Israel for up to ten working days, as coordinated with the COR dependent on the first scheduled mission into Tel Aviv after 1 October 2018. Beginning 1 October 2018, the Contractor is fully responsible for providing adequate personnel, supervision, and any items and services necessary to perform ATGHS as defined in this PWS.

Government-furnished materials/equipment: The Government will provide the GFE stated in Appendix C-2 of the PWS.

For questions 1 through 7 below, please provide detailed responses for recent (within the past 3 years) ATGHS work performed by your company.

1. Does your company currently or ever provided cargo handling, passenger and baggage services, aircraft loading/offloading at a commercial airport and/or military installation? If yes, please explain.

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2. Has your company been responsible for an Air Terminal Operations Center that manages all information and terminal resources required to receive, document, plan, and move passengers, cargo, and mail to ensure maximum aircraft utilization? If yes, specify services provided.

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3. Has your company attended and does it value attending an Industry Day prior to submission of proposals to review and clarify the solicitation requirements and the contract performance requirements?

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4. With a 60 day lead time, can your company transition with the required equipment, materials, and personnel (with associated clearances, badges, access cards, etc.) to be fully operational by 1 Oct 2018

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Does your company have an agreement with the Israel Airport Authority which allows you to provide services at Ben Gurion IAP and Ovda AB? If so which services have you been authorized to provide?

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5. Do your commercial contracts contain provisions for extending the term of the contract (e.g., yearly options)?

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6. Do your commercial contracts contain provisions for extending services at the end of the contract (e.g., option to extend services)?

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7. A draft copy of the Government's Performance Work Statement (PWS) is attached. Following your review of this document, please identify any commercial best practices, not already mentioned, that your company recommends the Government incorporate into the PWS and the associated benefit or rational for doing so. Along with each recommendation, please indicate the specific practice and the corresponding PWS paragraph.

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