Atch_5-2_PAST_PERFORMANCE_SURVEY.docx

DOCX document 23 KB Posted

Attached to
Rail Management Support Federal contract opportunity
Solicitation number
HTC711-17-R-R004
Issued by
Department of Defense United States Transportation Command

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Atch 5-2 Past Performance Survey

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Atch_5-2_PAST_PERFORMANCE_SURVEY.docx DOCX document
Atch_5-1_PP_Survey_Cvr_Ltr.pdf PDF
RMS_Q&A_-_Round_1.pdf PDF
Atch_3_-_Provisions_and_Clauses_RMS.pdf PDF
Combined_Synopis-Solicitation-HTC711-17-R-R004-0002.pdf PDF
Atch_3_-_Provisions_and_Clauses_RMS_Amend_0001.pdf PDF
Atch_3_-_Provisions_and_Clauses_RMS.pdf PDF
Combined_Synopsis-Solicitation-HTC711-17-R-R004_.pdf PDF
Atch_6_PP_Reference_Submission_Sheet.docx DOCX document
Atch_2_-_RMS_PWS_8_June_2017.pdf PDF
Atch_5-1_PP_Survey_Cvr_Ltr.pdf PDF
Atch_1_-_Pricing_Sheet.xlsx XLSX spreadsheet
Atch_4_-_Contact_Information_Sheet.doc DOC document
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Solicitation No. HTC711-17-R-R004

PAST AND PRESENT PERFORMANCE SURVEY

When Filled In This Document Is Source Selection Sensitive Information IAW FAR 3.104 & 2.101

REQUEST INFORMATION BE TYPED TO ENSURE READABILITY

A. CONTRACT INFORMATION FOR PRESENT OR PAST PERFORMANCE EFFORT BEING SUBMITTED FOR CONSIDERATION: (To be completed by Offeror)

Offeror’s Company Name: __________________________________________________________________

Address: ____________________________________________ Telephone Number: ________________________

Offeror Point of Contact/Email address: _____________________________________________________________

Project Title: __________________________________________________________________________________

Contract Number: ______________________________________________________________________________

Annual Dollar Amount: $_______________________________________________________________________

Total Dollar Amount of Overall Effort (to include all options) $__________________________________________

Place of Performance: ___________________________________________________________________________

Contract Start Date: __________________ Contract End Date (to include all options): _______________________

Did the offeror perform services as the Prime Contractor or as a Sub-Contractor on the above referenced effort?

If performed as a Sub-Contractor, please provide a description of the tasks performed: __________________________________________________________________________________________________________________________________________________________________________________________

Annual Dollar Amount of Sub-Contracted tasks performed: $___________________________________________

B. RESPONDENT INFORMATION (To be completed by Respondent):

Note: If any of the information in Section A is incorrect, please make necessary changes.

Detailed Description of Services provided. Please include workload information to illustrate the level of effort for the referenced contract. (MUST BE COMPLETED BY RESPONDENT – NOT THE OFFEROR)

NOTE: Please provide a copy of the Performance Work Statement (PWS) or such portions of the PWS relevant to this acquisition.

Name of Respondent: _________________________________Title:______________________________________

Address: _____________________________________________________________________________________

Telephone Number: _____________________________________________________________________________

Fax Number: ______________________________ Email Address: _____________________________________

C. E-MAIL COMPLETED SURVEY FORM TO:

Nikki Radake/Lisa Cahill – E-mail nicole.a.radake.civ@mail.mil and lisa.n.cahill2.civ@mail.mil.

When Filled In, This Document Is Source Selection Sensitive IAW FAR 2.101 and 3.104

NOTE: PPIRS may be reviewed. Although you may have filed a Contractor Performance Assessment Report (CPARS) for the contract listed, we would appreciate your response to this questionnaire because some of the questions relate to areas not covered by CPARS.

D. PERFORMANCE INFORMATION: (Please circle response. Do not “highlight” unless using Adobe.)

Did the Contractor:

1. Successfully transition resources and personnel to ensure prompt contract start-up YES NO N/A and performance?

2. Demonstrate ability to hire and maintain qualified personnel during the contract YES NO N/A period?

3. Provide experienced managers and supervisors with the technical and/or YES NO N/A administrative abilities needed to meet contract requirements?

4. Manage the receipt of empty car requests for railcars for loading and YES NO N/A timely fulfillment of those requests?

5. Perform in-transit tracking of railcars, whether loaded or empty cars moving to YES NO N/A be placed for loading, to include action to expedite cars that were delayed or misrouted?

6. Perform maintenance of freight cars, including assigning maintenance YES NO N/A statuses based on periodic inspection, repair requirements, or problems reported by railroads or shippers?

7. Send cars requiring repair to car repair contractors? YES NO N/A

8. Maintain a database of all repairs to each car, whether by railroads or contract YES NO N/A shops?

9. Perform revenue management of freight cars, to include calculating mileage YES NO N/A allowances due based on Car Location Messages, comparing calculated allowances due with mileage allowances reported by each railroad, resolving differences to the greatest extent possible, and providing supporting documentation for action with respect to amounts which a railroad refuses to pay?

10. Maintain accurate records? YES NO N/A

11. Perform contract requirements according to written directives? YES NO N/A

12. Maintain adequate and effective safety programs? YES NO N/A

13. React to and overcome stressful situations caused by unforeseen events? YES NO N/A

14. Provide effective quality control and/or inspection procedures? YES NO N/A

15. Provide timely resolution of contract discrepancies? YES NO N/A

16. Was the contractor ever issued a letter of concern, cure, or show cause notice under YES NO the referenced contract? If yes, explain outcome below.

17. Would you award another contract to this contractor? If not, explain below. YES NO

UNSATISFACTORY
MARGINAL
SATISFACTORY
VERY GOOD
EXCEPTIONAL
NEUTRAL
Performance did not meet most contractual requirements. There were serious problems and the contractor’s corrective actions were ineffective.
Performance did not meet some contractual requirements. There were problems, some of a serious nature, for which corrective action was only marginally effective.
Performance met contractual requirements. There were some minor problems and corrective actions taken by the contractor were satisfactory.
Performance met all contract requirements and exceeded some to the customer’s benefit. There were a few minor problems which the contractor resolved in a timely, effective manner.
Performance met all contract requirements and exceeded many to the customer’s benefit. Problems, if any, were negligible and were resolved in a timely, highly effective manner.
No record of performance or the record is inconclusive.

USING THE ABOVE DEFINITIONS, PLEASE RATE THE FOLLOWING:

1. Contractor’s quality of service: _______________________________________________

2. Contractor’s adherence to schedule: ___________________________________________

3. Contractor’s business relations: _______________________________________________

4. Contractor’s management of key personnel: _____________________________________

REMARKS

PLEASE PROVIDE A PARAGRAPH SUPPORTING YOUR ABOVE RATINGS. EXPLAIN THE CONTRACTOR’S GREATEST STRENGTHS AND/OR WEAKNESSES AND YOUR RATIONALE FOR WHY YOU WOULD OR WOULD NOT AWARD A FUTURE CONTRACT TO THEM.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

ATTACHMENT 5

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