HT941026Q2051 LSJ_Redacted.pdf

CUI

Control Number: FY26-0820

Controlled by: Defense Health Agency (DHA) Controlled by: HCD-W CUI Category: PROCURE

Limited Sources Justification (LSJ) Revolutionary Federal Acquisition Regulation (FAR) Overhaul (RFO) Part 8.4 and Revolutionary

General Services Administration Regulation (GSAR) Overhaul (RGO) 538.71

1. Identification of the Agency and Contracting Activity: This limited source justification is executed by the Defense Health Agency (DHA), Contracting Activity (DHACA), Healthcare Contracting Division – West (HCD-W) on behalf of Madigan Army Medical Center (MAMC), Joint Base Lewis- McChord (JBLM), WA.

2. Nature and/or Description of Action being Approved: A new firm fixed price, single award, delivery order under NASA SWEP Group B, C, D. This is an individual LSJ.

3. Description of Supplies or Services and Estimated Value: This requirement is for a limited-sources order under the NASA Solutions for Enterprise-Wide Procurement (SEWP) contract vehicle, specifically utilizing Groups B, C, and D. The objective of this acquisition is to procure brand-name replacement parts, communication devices, and accessories manufactured by Vocera Communications (a subsidiary of Stryker Corporation), as detailed in the Supplies and Equipment Description. The total estimated value of this order is $605,387.40.

0001 Item Name: V5000 Smartbadge Part Number: 220-02100 Product Service Code: 5810 Original Equipment Manufacturer: Vocera Communications/ subsidiary of Stryker Corporation Unit of Measure: Each Quantity: 600 Specifications:

• Warranty: Includes 1-year warranty

• Integration: Seamlessly connects via Wi-Fi to the Vocera Platform Server, which runs on enterprise server environments (e.g., 64-bit Windows Server 2022, 2019, or 2016)

• Network & Security: Utilizes 802.11a/b/g/n/ac Wi-Fi on both 2.4 GHz and 5 GHz bands.

Supports enterprise-grade security including WPA2-PSK and FIPS 140-2 compliance for data protection

• Audio & Voice: Features built-in echo cancellation, noise suppression, and voice-recognition capabilities. Users can place and receive calls, type text messages, or use voice commands

• Safety & Alarms: Devices feature a dedicated, immediate-access panic button that integrates with hospital security and nurse call systems

• Trade-In: Includes trade in B3000 badges (quantity: 600)

0002 Item Name: V5000 2-Year Extended Warranty Part Number: 920-05002 Product Service Code: 5810 Original Equipment Manufacturer: Vocera Communications/ subsidiary of Stryker Corporation

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a. Technical Compatibility and Interoperability MAMC currently utilizes the proprietary Vocera Platform Server (running on enterprise server environments) and its associated clinical communications software. The requested V5000 Smartbadges are the only devices engineered to seamlessly connect to and authenticate with this specific, pre-existing proprietary network via 802.11 Wi-Fi. Introducing a non-Vocera device would fail to integrate with the established Vocera Platform Server, breaking critical communication pathways.

b. Mission Criticality and Patient Safety The continuous operation of these devices directly supports the delivery of healthcare to Defense Health Agency (DHA) beneficiaries, including Wounded Warriors, active duty personnel, reserves, retirees, and their dependents. The Vocera ecosystem provides life-saving functionalities, including:

i. Integrating directly with hospital security and nurse call systems.

ii. Pushing automated alarms from patient devices directly to staff.

iii. Facilitating immediate "team calls" to broadcast emergencies to rapid response teams.

iv. Enabling immediate-access panic buttons for staff safety.

Any disruption in this ecosystem—such as attempting to patch in incompatible third-party badges—would cause unacceptable risks to patient safety and emergency response times.

c. Lifecycle Constraints and Obsolescence This procurement is a necessary lifecycle replacement. MAMC currently relies on legacy Vocera B3000 badges. These legacy badges are not only reaching their hardware end-of-life, but they will also become completely incompatible with the mandatory, approved version of the MAMC software system as of February 2027. Procuring the brand-name V5000 badges ensures compliance with this impending software upgrade.

d. Financial and Operational Impact (Duplication of Cost) Procuring an alternate brand of communication badges would require MAMC to abandon its current multi-million-dollar investment in the Vocera software, servers, and infrastructure. It would require tearing out the existing nurse-call integrations and purchasing an entirely new hospital-wide communications network, resulting in a substantial duplication of cost to the Government that could not be recovered through competition. Furthermore, the OEM (Vocera/Stryker) is providing a direct trade-in program for 600 legacy B3000 badges, which offsets the total procurement cost. An alternate vendor cannot offer trade-in credit for proprietary Vocera hardware.

e. Security Compliance The Vocera V5000 devices natively support the enterprise-grade security protocols already configured at MAMC, including WPA2-PSK and FIPS 140-2 compliance for data protection.

Maintaining the brand-name hardware ensures there are no gaps in the facility's Risk Management Framework (RMF) or cybersecurity posture.

f. Mission Impact Based on the proprietary nature of the existing MAMC communications infrastructure, the February 2027 software deadline, and the critical life-safety functions these devices perform, only brand-name Vocera Communications (Stryker Corporation) V5000 badges and OEM accessories can fulfill the Government's requirement. Failing to procure brand-name Vocera components would introduce severe interoperability challenges and disrupt clinical operations.

Any delay in this procurement will cause critical communication breakdowns, directly delaying patient care, impeding emergency response times, and compromising patient safety.

Furthermore, utilizing non-OEM hardware will degrade Military Treatment Facility (MTF) operational readiness, as third-party devices cannot integrate with MAMC's existing active-duty and beneficiary healthcare systems

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6. Market Research: In July 2026, technical experts completed market research for brand-name Vocera Communications (a subsidiary of Stryker Corporation) communication devices, accessories, and replacement components. This requirement—which includes V5000 Smart Badges, batteries, warranties, 8-bay chargers, 10W universal chargers, 25-pack lanyards, and 25-pack grip clips—is necessary to integrate with existing infrastructure and software at Madigan Army Medical Center (MAMC). The research process included thorough searches of all mandatory Government sources (including AbilityOne, UNICOR, and ECAT) as well as federal vendor databases (SAM.gov, SBA DSBS, NASA SEWP, and GSA Advantage). Additionally, market research evaluated commercial off-the-shelf (COTS) alternatives and included consultations with other DoD facilities. The results of the market research indicated that multiple vendors distribute the required brand-name Vocera devices and accessories. Specifically, a query of NASA SEWP (Groups B, C, and D) identified two or more Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) capable of fulfilling the requirement. Accordingly, it is recommended that this requirement be competed as a brand-name set-aside on the NASA SEWP vehicle to maximize small-business participation while meeting technical integration needs.

7. Other Facts: None.

a. Procurement History:

(1) Is this a new requirement? No. It is a follow-on to W9114F22P0081

(2) If 7.a.(1) is No, was the action just prior to this one competed? No Department of the Army MRCO Europe awarded contract W9114F22P0081 on September 22, 2022 for $1,295,076.00 to Government and Procurement LLC (UEI: E3W3M92ASRQ5) a SDVOSB as a Sole Source.

(3) If 7.a.(2) is Yes, what has changed where this action cannot be competed?

b. Additional Information: None

8. Actions to Remove or Overcome any Barrier to Competition: Despite continuous market research and notices to Contract Opportunities, the Government is currently unaware of any other similarly situated company capable of meeting these unique requirements. If other sources become known to the Government for future procurements, competitive procurement will be considered.