HT941026N7824 SOLE SOURCE JA_Redacted.pdf

FOR OFFICIAL USE ONLY - Source Selection Information – See FAR 2.101 and 3.104

DHA PGI 213.5, Attachment 1 (06-21-2018)

Justification and Approval (J&A) for Other than Full and Open Competition Sole Source Acquisition of Commercial Items

Conducted Pursuant to Federal Acquisition Regulation (FAR) Subpart 13.5

1. Identification of the agency and contracting activity:

This justification is executed by the Defense Health Agency Contracting Activity (DHACA), Healthcare Contracting Division - West (HCD-W), San Diego, CA, on behalf of the 673rd Medical Group, 5955 Zeamer Ave, Joint Base Elmendorf-Richardson, AK 99506-3702.

2. Nature and/or Description of Action being approved:

This is a fixed price Purchase Order service contract to provide TigerConnect Scheduling Services from the current sole service provider, TigerConnect, Inc.

3. Description of Supplies/Services:

The 673rd Medical Group, Joint Base Elmendorf-Richardson is requesting TigerConnect, Inc.

The objective of this sole source award is to establish a Purchase Order for a service contract for:

TigerConnect Scheduling deployment and continuation of services to 250 users at 673rd Medical Group, Joint Base Elmendorf-Richardson, Alaska.

1) Design, Configure and deploy the Cloud-Based Solution website “TigerConnect Scheduling” to 250 users.

2) Design, Configure and deploy the Capabilities for TigerConnect Scheduling Integrations and new features as updates occur

3) Provide TigerConnect Support Line for all users to access

4) Design, Configure and deploy complete provider scheduling capabilities

5) Provide Enterprise Implementation Services as necessary

6) Provide a Project Manager during and after implementation or necessary schedule building

7) Provide Customer Success Manager after Implementation

8) Comply with the defined Cloud based architecture

9) Comply with defined Health Care Regulatory Requirements

10) Comply with defined Uptime Standards

11) Comply Services Updates

Period of Performance:

Base Year: 9 January 2026 – 8 January 2027 Option Year One: 9 January 2027 – 8 January 2028

Estimated value:

Type of Funding: Operations and Maintenance (O & M)

DHA PGI 213.5, Attachment 1 (06-21-2018)

Contract Type: Firm-fixed-price

Location: 673rd Medical Group 5955 Zeamer Ave Joint Base Elmendorf-Richardson, AK 99506-3702

4. Statutory Authority Cited permitting other than full and open competition:

This acquisition of commercial items is conducted pursuant to FAR Subpart 13.5 in accordance with 41 U.S.C. 1901 Simplified Acquisition Procedures.

5. Rationale Justifying Use of the Statutory Authority Cited:

This sole source justification is prepared using the format at FAR 6.303-2, modified to reflect the procedures in FAR Subpart 13.5 in accordance with 41 U.S.C. 1901. Based on market research and previous acquisition history, it has been determined that the only vendor capable of meeting the Government’s requirements, TigerConnect, Inc., is the only provider of the TigerConnect Scheduling Services.

6. Efforts to Obtain Competition:

A Notice of Intent to Sole Source will be posted to SAM.gov to ensure there are no other capable vendors. TigerConnect, Inc. is the only option due to nature of the compatibility with software without interrupting the existing system. If new vendors are found during this posting, the specialist will change acquisition strategy to competition.

7. Determination that Anticipated Cost to the Government will be Fair and Reasonable:

In accordance with the basis for award procedures at FAR 13.106-3, the Contracting Officer will utilize a comparison of the proposed price with prices found reasonable on previous purchases and a comparison of the price to the independent Government estimate provided by the requiring activity to determine the vendor's quoted price fair and reasonable. Additionally, the Government has historical pricing information from similar contracts that provided similar services. The cumulative data available to the Contracting Officer provides for the ability to determine a fair and reasonable price in accordance with FAR 13.106-3(a)(2)

8. Market Research:

Market research was conducted by technical experts in December 2025. This research consisted of reviews of similar previous procurements and reviewing mandatory sources. Search engines utilized include FPDS-NG, and GSA Advantage to identify potential sources that can meet the Government's requirements. The objective is to provide TigerConnect Scheduling Services for the 673rd Medical Group, Joint Base Elmendorf-Richardson, AK. The current TigerConnect Scheduling Services have been provided by TigerConnect, Inc. Due to compatibility and continuity of services, the scheduling services are exclusively provided by TigerConnect, Inc., a large business, as a sole source. The Notice of Intent to Sole Source HT941026N7824 was posted on the System for Award Management website (SAM.gov) on 30 December 2025 in accordance with FAR Subpart 5.2. There were no responses to the Notice of Intent to Sole Source on SAM.gov. Market research has determined this requirement shall be sole sourced to a large business, TigerConnect, Inc.

9. Other Facts:

Not applicable.

10. Interested Sources:

The only interested source was TigerConnect, Inc., which is the only provider of the TigerConnect Scheduling Services. Market research and the posting of a Notice of Intent to Sole Source did not identify any additional interested parties.

11. Actions to overcome barriers:

The 673rd Medical Group and the DHA-CA, HCD-W will continue to survey and engage the market of any potential vendors that can provide TigerConnect Scheduling Services and will consider competing future requirements if there are other vendors capable of meeting the Government’s requirements.

COORDINATION & APPROVAL

12. Technical/Functional Representative: I certify that the information provided in this justification, is accurate and complete to the best of my knowledge and belief.

JOI M. MINIER-BRYANT, SSgt, USAF Date Contract Services, Supervisor

13. Requirements Certification: I certify that the information provided in this justification, is accurate and complete to the best of my knowledge and belief.

JOI M. MINIER-BRYANT, SSgt, USAF Date Contract Services, Supervisor

14. Contracting Officer Fair and Reasonable Cost Determination and Approval:

This procurement will utilize simplified acquisition procedures under FAR Subpart 13.5. are commercially available and have been previously procured, which establishes current and historical information that will be used as a basis for fair and reasonableness. Certified cost or pricing data will not be required in accordance with FAR 15.403-1(b)(3). I have determined that the anticipated cost to the Government for this contract action is fair and reasonable, and I certify that this justification is accurate and complete to the best of my knowledge and belief.

KAREN R. CUSSON Date Contracting Officer, DHACA, HCD-W, Alpha Branch