Statement of Work-Stryker.pdf

Statement of Work Preventive Maintenance and Repair Service Contract

1.0 GENERAL SCOPE OF WORK

The contractor shall provide all labor (trained field service technician(s)), supplies, tools, materials, and transportation to perform preventive maintenance and repair as needed on the equipment items listed in Table 1 of this Sattement of Work (SOW). The contractor shall ensure that the services are performed per the Original Equipment Manufacturer specifications.

The contractor shall allow only FULLY QUALIFIED FIELD TECHNICIANS who have gone through OEM Training to perform services on the equipment listed under Table 1 of this SOW. Upon request, the contractor shall provide training certificates prior to the start of any services performed. Training certificates and/or certifications will detail training location and training completion date. The contractor shall not perform any work on any equipment not listed in Table 1.

2.0 DETAILED WORK REQUIREMENTS

The contractor shall provide the following support:

2.1 Preventive Maintenance

The contractor shall provide preventive maintenance (including supplemental parts) as scheduled for the equipment listed in Table 1 of this SOW and should be IAW the manufactures specifications in 6 month intervals.

2.2 Repairs

The items that require repairs for the equipment listed on Table 1 of this SOW, will bring the unit back to working condition per original manufacturer specifications are required to be reviewed and approved by the Biomedical Repair Division. A written outline of the fault and corrective maintenance to resolve the concern will be approved by Biomedical Reapair Division before commencing any action.

2.3 Repair Parts

The contractor shall provide all repair parts.

2.5 Field Service Reports (FSR)

The contractor shall develop and submit to the government an itemized list of all preventive maintenance work and repair work report upon completion of the service. Reports shall be submitted to this email address:

2.6 Travel and Accommodations

The contractor shall be responsible for any travel and travel related costs (lodging, airfare, per diem, and transportation) and accommodations shall be arranged by the contractor.

2.7 Recalls

When product recall or upgrades are necessary to maintain the equipment in service within the original manufacture’s specification, the Contractor shall obtain and install equivalent. The contractor shall schedule with the Biomedical Repair Division for recall services at this email address: prior to performing any recall maintenance, to avoid disrupting patient care and to notify the department of arrival, services and maintenance required.

3.0 SPECIAL CONTRACT REQUIREMENTS

3.1 Place of performance:

Work will be performed onsite the following locations:

United States Navy Medicine Readines and Training Command (US NMRTC) GUAM Building 50 Farenholt Rd Agana Heights, Guam 96910

3.2 Normal Working Hours:

The contractor shall notify the Biomedical Repair Division prior to performing any services, Monday through Friday from 0730-1630. Contractor must respond to all emergency service within 7 calendar days of equipment failure notification Monday through Sunday.

3.3 Number of Personnel Required

The contractor will provide a minimum number of technicians to ensure the successful and complete calibration, maintenance, and testing documentation of all services in Table 1 of this statement of work.

4.0 Documentation and Performance

4.1 Service event documentation

Upon completion of each Preventive Maintenance, Calibration, or Repair visit, the field service technician must submit a FSR for services provided to the biomedical point of contact at this email address: within 72 hours upon completion of the service.

REPORTING DETAILS

Will consist of the following information listed below:

Name of Contractor Name of Technician(s).

Control number for the Contractor or log number for the report Description of the work performed in detail Equipment identification: Manufacture, model, serial number, electronic control number (ECN) Itemized description of services performed with labor and time.

Action taken and or recommendations for consideration.

Pending actions or resolutions to any problems.

Total billing for services provided should be clearly indicated.

Signature of the field service technician(s) that conducted the maintenance.

US NMRTC Guam shall have unlimited rights to and ownership of all deliverables provided under this statement of work including all field service reports, equipment recommendations, equipment service briefings, work plans and all other deliverables.

5.0 PERIOD OF PERFORMANCE

Period of performance (POP): 9 October 2024 - 8 October 2025 to include four (4) additional Option Years.

Preventive Maintenance shall be provided every 6 months according to OEM specifications.

TABLE 1

Line Item # Model Serial #

1.0 PROCARE-SVC-POWERPRO 151039586

1.0 PROCARE-SVC-POWERPRO 2010003500031

1.0 PROCARE-SVC-POWERPRO 2102003500468

1.0 PROCARE-SVC-POWERPRO 100940087

2.0 PROCARE-SVC-POWER-LOAD 2010012700035

2.0 PROCARE-SVC-POWER-LOAD 2102012700012

2.0 PROCARE-SVC-POWER-LOAD 2010012700031

2.0 PROCARE-SVC-POWER-LOAD 160441013

3.0 PROCARE-SVC-LIFEPAK-FIELD-REPAIR 40734360

3.0 PROCARE-SVC-LIFEPAK-FIELD-REPAIR 40734645

4.0 PROCARE-SVC-LIFEPAK-FIELD-REPAIR 49050797

4.0 PROCARE-SVC-LIFEPAK-FIELD-REPAIR 49050640

4.0 PROCARE-SVC-LIFEPAK-FIELD-REPAIR 48535128

5.0 PROCARE-SVC-LIFEPAK-FIELD-REPAIR TOS

6.0 PROCARE-SVC-ANNUALVISIT-3

Statement of Work