Attachment 2 Statement of Objectives-Medical Courier.pdf

STATEMENT OF OBJECTIVES

MEDICAL RECORDS COURIER SERVICES

15TH MEDICAL GROUP

755 SCOTT CIRCLE

JOINT BASE PEARL HARBOR-HICKAM, HI

SCOPE: The Contractor shall provide all labor, equipment, and transportation necessary to pick-up and deliver medical records between the Hickam Clinic, Tripler Army Medical Center (TAMC) and VA regional office located at TAMC, Hawaii.

SPECIFIC TASKS:

Morning Pick-Up and Delivery: The Contractor shall pick-up medical records from the Hickam Primary Care Clinic at Building 559, C-Wing, First Floor Reception Desk, and A-Wing room 109 between 0845 - 0930 hrs, Mon. – Fri., except for Federal Holidays, and any previously announced times when the Medical Clinic will be closed. The Contractor shall log-in his/her name, date & time when the records are being picked-up. The records picked up from C-Wing, first floor reception desk shall be delivered to Tripler Army Medical Center’s Fourth Floor, Mountainside, Medical Records Section, no later than 1015 hrs the same day. The medical records picked up from A-Wing Room 109 shall be delivered to IDES Main office located at Tripler Army Medical Center's Building 1, Room 1A303, Oceanside, no later than 1030 the same day.

Afternoon Pick-Up and Delivery: The Contractor shall pick-up medical records from the Tripler Army Medical Center’s Fourth Floor, Mountainside, medical Records Section, between 1000 – 1115 hrs, Mon. – Fri., except for Federal Holidays, and any previously announced times when the Medical Clinic will be closed. The records shall be delivered to the Hickam Primary Care Clinic no later than 1230 hrs the same day. The Contractor shall log-in his/her name, date & time when the records are delivered.

The Contractor shall not open the secured mailbags and should they be found unsecured, the Contractor shall ensure that the bags are locked and secured before departing.

The Contractor shall provide written instructions to the Government describing the pick-up and delivery process that the Contractor will follow in fulfilling the specified tasks.

WORKLOAD: It is estimated that, on average, two (2) bags, weighing approximately fifty (50) pounds each are currently picked-up and delivered daily. This is only an estimate. The Contractor is responsible for all weights and measures.

TRAINING: The Contractor shall assign personnel who are trained on the importance of the Privacy Act and for securing and safeguarding medical records from release to anyone other than the designated pick-up and delivery contacts at the Hickam Clinic and Tripler AMC.