Attach 1_PWS Performance Work Statement (Rev 2) 09.13.22.pdf

PERFORMANCE WORK STATEMENT

Calibration, Maintenance, and Repair of Sterilizing, Decontamination Equipment

BACKGROUND

3RD Dental Battalion Sterile Processing Departments require on-site preventive, repair and emergency services for sterilizing and decontamination equipment. This

Performance Work Statement (PWS) details the effort that must be undertaken to carry out the service and maintenance on the listed equipment described above. This contract includes all repairs and or replacements needed to the covered equipment, including but not limited to normal wear and tear and government-caused damage.

GENERAL SCOPE OF WORK

A preventive maintenance and inspection program shall be implemented to correct and prevent discrepancies and maximize the overall operating efficiency of the listed equipment. Preventive maintenance shall be conducted by Original Equipment

Manufacturer (OEM) trained personnel only. All preventive maintenance will be in accordance with manufacturer service literature. The contractor shall contact and notify

3rd Dental Battalion Biomedical Medical Repair (BIOMED) at 646-3171 at least two (2) days prior to providing preventive maintenance services.

Equipment list provided as follows:

Equipment Serial # Location

Chrom CES CH10-14-Carbon Steel - 180KW 48161 EVANS

Chrom CES CH10-14-Carbon Steel - 180KW 48160 EVANS

Century 16/20 Ster Steam Only DD 32101107 FUTENMA

Century 16/20 Ster Steam Only DD 32521105 CAMP COURTNEY

Century 16/20 Ster Steam Only DD 32511104 CAMP COURTNEY

Century 16/20 Ster Steam Only DD 31381006 EVANS

AMSCO 400 16/20 Steam Sterilizer DD 31811855 CAMP KINSER

AMSCO 400 16/20 Steam Sterilizer DD 31811854 CAMP KINSER

Century 16/20 Ster Steam Only DD 33400704 EVANS

TRAVEL CHARGE 31381006 N/A

Chrom CES CH10-14-Carbon Steel - 100KW 49681 CAMP KINSER

Amsco 2532 Washer 3625318019 CAMP KINSER

Chrom CES CH10-14-Carbon Steel - 150KW 49585 CAMP KINSER Chrom CES CH10-14-Carbon Steel - 150KW 50409 CAMP HANSEN Chrom CES CH05-08-Carbon Steel - 75 KW 51058 FUTENMA

Chrom CES CH05-08-Carbon Steel - 75 KW 51075 CAMP HANSEN

Chrom CES CH10-14-Carbon Steel - 150KW 50425 CAMP HANSEN AMSCO 400 16/20 Steam Sterilizer DD 32722018 CAMP HANSEN

AMSCO 400 16/20 Steam Sterilizer DD 33292015 CAMP HANSEN

DETAILED WORK REQUIREMENTS

The contractor shall provide the following support.

CORRECTIVE MAINTENANCE

The contractor shall provide preventive maintenance and inspection program shall be implemented to correct and prevent discrepancies and maximize the overall operating efficiency of the listed equipment. Preventive maintenance shall be conducted at least Bi-

Annually by Original Equipment Manufacturer (OEM) trained personnel only. All preventive maintenance will be in accordance with manufacturer service literature.

MAINTENANCE REPORTS

The Contractor shall furnish a signed System Maintenance Record or Field Service

Record written in English to the 3rD Dental BN BIOMED staff upon completion of each maintenance (preventive and corrective) service and for each service call placed. The report will itemize all service performed as a result of either preventive or unscheduled maintenance.

SERVICE CALLS

Only 3rD Dental BN BIOMED staff are authorized to contact the Contractor for service calls concerning maintenance and repair services. Service calls may be classified as emergency or routine. The appropriate classification will be given to the contractor along with the job service request.

EMERGENCY SERVICE CALLS

Emergency service involves the correction of conditions that require immediate repair to restore essential service. The contractor shall respond by phone within two (2) hours to assess the nature of the situation and provide verbal plan of action to Medical Repair.

EMERGENCY SERVICES

The amount of emergency services shall be UNLIMITED. The contractor shall be at the job site within forty-eight (48) hours after receipt of an emergency service call and shall restore the equipment to the fully functional status within 7 calendar days. Emergency service calls outside normal work hours will only be approved by the 3rD Dental BN

BIOMED staff.

ROUTINE SERVICE CALLS

Routine service calls are for work that is not classified as an emergency. Routine work requests shall be coordinated with 3rD Dental BN BIOMED staff and be scheduled during the normal work week Monday thru Friday 07:30 – 16:30. Routine service calls outside normal work hours will only be approved by the 3rD Dental BN BIOMED staff. Routine maintenance will be coordinated with 3rD Dental BN BIOMED staff with at least two (2) days advance notice prior to the performance of maintenance.

REPLACEMENT AND REPAIR PARTS

The Contractor shall furnish only OEM parts to effect all replacement or repair. The

Contractor shall bear all cost associated with obtaining the parts. All parts installed shall become the property of the Government and all replaced parts shall become the property of the Contractor. Any other service and/or parts not covered in this contract will be processed through a separate action; the Government Purchase Card for repairs under

$10,000.00 and a Government Purchase Order for orders exceeding $5,000.00.

TRAVEL AND RELATED EXPENSES

The contractor shall be responsible for all maintenance and repair expenses under this contract, including but not limited to related trip expenses such as travel, mileage, lodging, and meals, if applicable.

GOVERNMENT RESPONSIBILITIES

Government personnel will not perform maintenance or attempt repairs to the equipment while the equipment is covered under this maintenance contract.

The Government personnel and or 3rD Dental BN, BIOMED staff will permit the

Contractor access to the equipment to be maintained and provide ample workspace for the maintenance.

The TR will furnish to the Contractor the names of the 3rD Dental BN, BIOMED staff authorized to place service calls. Any service rendered by the Contractor without approval of one of those individuals will be at the Contractor’s own expense and the

Government will not pay for the service.

CONTRACTOR RESPONSIBILITIES

At least one of the technicians performing the maintenance on site must speak and write

English.

The Contractor shall provide a point of contact and phone number(s) to which services may be made during the period of performance, e.g. trouble desk, answering machine, or pager system.

In all instances where Government property or equipment is damaged by the Contractor’s employees, a full report of the facts and the extent of the damage shall be submitted to the

TR within 24 hours following the occurrences. The TR shall then forward the report to the Contracting Officer within 24 hours of receipt.

The Contractor shall provide a two (2) day advance notification to the TR before performing any annual scheduled preventive maintenance.

The contractor is responsible for providing OEM replacement parts for the repair of the listed equipment in this PWS.

Normal Work Hours:

The contractor shall report to work Monday through Friday, work a minimum of eight hours a day, between the hours of 8:00 a.m. to 5:00 p.m. Specific work schedules will be provided on contract start date.

Delays:

The USNDC Okinawa TR will review any contractor delay or failure to perform to determine if the delay is caused by technical factors beyond the contractor’s control and without fault or negligence by the contractor. If the review indicates performance deficiency is not the result of factors beyond the contractor’s control, the contractor will be notified. The contractor shall respond within 24 hours of receipt of notification with remedies to correct the deficiencies.

Period of Performance:

Basic Year: From 01 Oct 2022 through 30 Sept 2023.

This contract covers one Basic year. No option years included.