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Hemodialysis Units Equipment Maintenance at Navy Medical Center Portsmouth, Portsmouth, Virginia
Solicitation number
HT940624Q0074
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This document is a Performance Work Statement (PWS) for providing maintenance and repair services for Hemodialysis units at the Naval Medical Readiness and Training Command in Portsmouth, Virginia. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary for full maintenance support of the listed Hemodialysis units. The service agreement includes annual preventative maintenance, corrective maintenance, technical support, and software updates. The period of performance is a base year from October 1, 2024 to September 30, 2025 with four one-year option periods. The contractor must be an Original Equipment Manufacturer (OEM) authorized service provider. All replacement parts must be new or certified OEM parts. The contractor shall have ready access to unique and high mortality replacement parts. Software updates are required to be performed as soon as possible, with critical updates within 30 days of release.

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HT940624Q0074

Section SF 1449 - CONTINUATION SHEET

SOLICITATION INFORMATION

CAGE: _____________________

UEI: _____________________

Vendor POC: _____________________

Vendor Phone: ____________________

Vendor E-mail: ____________________

Notes to Vendor:

-At a minimum, the SF1449 must be completed to be considered for this opportunity. Please respond to blocks 17a and 30a-c on page 1 and the vendor information on page 3, as well as provide your price(s) on the Contract Line Item Number(s) (CLINs). Cursive font signatures will not be accepted.

-Offeror will provide all license agreements, End User License Agreements (EULA), Terms of Service (TOS), Federal Payment Plans, Extended Payment Plans, and other similar instruments or agreements, required to be signed, or agreed to, by the Government that the offeror or any of its suppliers or subcontractors (at any level) require. The Government may review to ensure terms and conditions are consistent with Federal law and otherwise satisfy the Government’s needs. Among terms and conditions that are not acceptable, which makes an offer ineligible for award, include: those such as Government indemnification of any party; choice of law or forum for disputes; mandatory arbitration; any language that would or might require the Government to renew or extend performance or usage of any item, product, or service; or any other feature that unduly puts a burden or restriction on the Government.

-Vendor to reference request for quotes number (RFQ#) HT940624Q0074 on all inquiries.

-All proposals should be inclusive of all costs (e.g. Shipping and Handling). Shipping should be included in the quote total, but NOT separately priced; shipping costs are always considered in the evaluation process. Only NEW product offers will be accepted.

-For competitive service buys, type: Award will be made on the basis of the lowest evaluated price and the capability to meet the requirement detailed in the Performance Work Statement.

PROMPT PAYMENT

For Prompt Payment Act purposes, this contract is subject to the 7 calendar day constructive acceptance period.

Billing / Payment in arrears

For all questions, POC:

Cynthia.e.scharnowske.civ@health.mil

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

HEMODIALYSIS MAINTENANCE

FFP

HEMODIALYSIS UNIT, RENAL, CONTINUOUS REPLACEMENT THERAPY

Serial # PX201693 Model: PRIZMAXV3 ECN: 150314 Serial # PX201635 Model: PRIXMAXV3 ECN: 150315 FOB: Destination

PURCHASE REQUEST NUMBER: 0012150485

J065

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
HEMODIALYSIS MAINTENANCE

FFP

HEMODIALYSIS UNIT, RENAL, CONTINUOUS REPLACEMENT THERAPY

Serial # PX201693 Model: PRIZMAXV3 ECN: 150314 Serial # PX201635 Model: PRIXMAXV3 ECN: 150315 FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
HEMODIALYSIS MAINTENANCE

FFP

HEMODIALYSIS UNIT, RENAL, CONTINUOUS REPLACEMENT THERAPY

Serial # PX201693 Model: PRIZMAXV3 ECN: 150314 Serial # PX201635 Model: PRIXMAXV3 ECN: 150315

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
HEMODIALYSIS MAINTENANCE

FFP

HEMODIALYSIS UNIT, RENAL, CONTINUOUS REPLACEMENT THERAPY

Serial # PX201693 Model: PRIZMAXV3 ECN: 150314 Serial # PX201635 Model: PRIXMAXV3 ECN: 150315

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
HEMODIALYSIS MAINTENANCE

FFP

HEMODIALYSIS UNIT, RENAL, CONTINUOUS REPLACEMENT THERAPY

Serial # PX201693 Model: PRIZMAXV3 ECN: 150314 Serial # PX201635 Model: PRIXMAXV3 ECN: 150315

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN
INSPECT AT
INSPECT BY
ACCEPT AT
ACCEPT BY
0001
Destination
Government
Destination
Government
1001
Destination
Government
Destination
Government
2001
Destination
Government
Destination
Government
3001
Destination
Government
Destination
Government
4001
Destination
Government
Destination
Government

DELIVERY INFORMATION

CLIN
DELIVERY DATE
QUANTITY
SHIP TO ADDRESS
DODAAC / CAGE
0001
POP 01-OCT-2024 TO

30-SEP-2025

N/A
NAV MED CNT PORTSMOUTH VA - MM

CHASITY FAVOR

ATTN SUPPLY OFFICER BLDG 250

54 LEWIS MINOR STREET

PORTSMOUTH VA 23708-2297

HT0242

1001
POP 01-OCT-2025 TO

30-SEP-2026

N/A
(SAME AS PREVIOUS LOCATION)

HT0242

2001
POP 01-OCT-2026 TO

30-SEP-2027

N/A
(SAME AS PREVIOUS LOCATION)

HT0242

3001
POP 01-OCT-2027 TO

30-SEP-2028

N/A
(SAME AS PREVIOUS LOCATION)

HT0242

4001
POP 01-OCT-2028 TO

30-SEP-2029

N/A
(SAME AS PREVIOUS LOCATION)

HT0242

CLAUSES INCORPORATED BY REFERENCE

52.201-1
Acquisition 360: Voluntary Survey
SEP 2023
52.203-18
Prohibition on Contracting With Entities That Require Certain Internal Confidentiality Agreements or Statements--Representation
JAN 2017
52.203-19
Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements
JAN 2017
52.204-3
Taxpayer Identification
OCT 1998
52.204-7
System for Award Management
OCT 2018
52.204-7 Alt I
System for Award Management-- Alternate I
OCT 2018
52.204-8
Annual Representations and Certifications
MAY 2024
52.204-8 Alt I
Annual Representations and Certifications (MAY 2024) Alternate I
MAR 2023
52.204-10
Reporting Executive Compensation and First-Tier Subcontract Awards
JUN 2020
52.204-13
System for Award Management Maintenance
OCT 2018
52.204-16
Commercial and Government Entity Code Reporting
AUG 2020
52.204-17
Ownership or Control of Offeror
AUG 2020
52.204-18
Commercial and Government Entity Code Maintenance
AUG 2020
52.204-19
Incorporation by Reference of Representations and Certifications.
DEC 2014
52.204-20
Predecessor of Offeror
AUG 2020
52.204-22
Alternative Line Item Proposal
JAN 2017
52.204-23
Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities
DEC 2023
52.204-24
Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment
NOV 2021
52.204-25
Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment
NOV 2021
52.204-26
Covered Telecommunications Equipment or Services--Representation.
OCT 2020
52.204-27
Prohibition on a ByteDance Covered Application
JUN 2023
52.204-28
Federal Acquisition Supply Chain Security Act Orders--Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts.
DEC 2023
52.204-29
Federal Acquisition Supply Chain Security Act Orders--Representation and Disclosures.
DEC 2023
52.204-30
Federal Acquisition Supply Chain Security Act Orders--Prohibition.
DEC 2023
52.204-30 Alt I
Federal Acquisition Supply Chain Security Act Orders--Prohibition (DEC 2023) Alternate I
DEC 2023
52.204-30 Alt II
Federal Acquisition Supply Chain Security Act Orders--Prohibition (DEC 2023) Alternate II
DEC 2023
52.209-2
Prohibition on Contracting with Inverted Domestic Corporations--Representation
NOV 2015
52.209-11
Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law
FEB 2016
52.211-2
Availability of Defense Specifications, Standards, and Data Item Descriptions in the Acquisition Streamlining and Standardization Information System (ASSIST) Website
SEP 2023
52.212-4
Contract Terms and Conditions--Commercial Products and Commercial Services
NOV 2023
52.212-5
Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Products and Commercial Services
MAY 2024
52.217-5
Evaluation Of Options
JUL 1990
52.219-1 Alt I (Dev)
Small Business Program Representations (DEVIATION 2024-O0002) Alternate I
FEB 2024
52.219-4
Notice of Price Evaluation Preference for HUBZone Small Business Concerns
OCT 2022
52.219-28
Post-Award Small Business Program Rerepresentation
FEB 2024
52.219-31
Notice of Small Business Reserve
MAR 2020
52.219-32
Orders Issued Directly Under Small Business Reserves
MAR 2020
52.219-33
Nonmanufacturer Rule
SEP 2021
52.222-3
Convict Labor
JUN 2003
52.222-18
Certification Regarding Knowledge of Child Labor for Listed End Products
FEB 2021
52.222-22
Previous Contracts And Compliance Reports
FEB 1999
52.222-25
Affirmative Action Compliance
APR 1984
52.222-26
Equal Opportunity
SEP 2016
52.222-50
Combating Trafficking in Persons
NOV 2021
52.223-20
Aerosols
MAY 2024
52.223-22
Public Disclosure of Greenhouse Gas Emissions and Reduction Goals -- Representation.
DEC 2016
52.223-23
Sustainable Products and Services.
MAY 2024
52.225-1
Buy American--Supplies
OCT 2022
52.225-1 Alt I
Buy American--Supplies (OCT 2022) Alternate I
OCT 2022
52.225-13
Restrictions on Certain Foreign Purchases
FEB 2021
52.225-18
Place of Manufacture
AUG 2018
52.225-25
Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications.
JUN 2020
52.226-1
Utilization Of Indian Organizations And Indian-Owned Economic Enterprises
JUN 2000
52.226-8
Encouraging Contractor Policies To Ban Text Messaging While Driving
MAY 2024
52.232-23 Alt I
Assignment of Claims (May 2014) - Alternate I
APR 1984
52.232-28
Invitation to Propose Performance-Based Payments
MAR 2000
52.232-33
Payment by Electronic Funds Transfer--System for Award Management
OCT 2018
52.232-39
Unenforceability of Unauthorized Obligations
JUN 2013
52.232-40
Providing Accelerated Payments to Small Business Subcontractors
MAR 2023
52.233-4
Applicable Law for Breach of Contract Claim
OCT 2004
52.244-6
Subcontracts for Commercial Products and Commercial Services
FEB 2024
52.249-4
Termination For Convenience Of The Government (Services) (Short Form)
APR 1984
52.252-1
Solicitation Provisions Incorporated By Reference
FEB 1998
52.252-5
Authorized Deviations In Provisions
NOV 2020
52.252-6
Authorized Deviations In Clauses
NOV 2020
252.203-7000
Requirements Relating to Compensation of Former DoD Officials
SEP 2011
252.203-7002
Requirement to Inform Employees of Whistleblower Rights
DEC 2022
252.204-7003
Control Of Government Personnel Work Product
APR 1992
252.204-7007
Alternate A, Annual Representations and Certifications
NOV 2023
252.204-7012 (Dev)
Safeguarding Covered Defense Information and Cyber Incident Reporting (DEVIATION 2024-O0013 REVISION 1)
MAY 2024
252.204-7015
Notice of Authorized Disclosure of Information for Litigation Support
JAN 2023
252.204-7016
Covered Defense Telecommunications Equipment or Services -- Representation
DEC 2019
252.204-7017
Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services -- Representation
MAY 2021
252.204-7018
Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services
JAN 2023
252.204-7019
Notice of NIST SP 800-171 DoD Assessment Requirements
NOV 2023
252.204-7020
NIST SP 800-171 DoD Assessment Requirements
NOV 2023
252.204-7022
Expediting Contract Closeout
MAY 2021
252.204-7024
Notice on the Use of the Supplier Performance Risk System
MAR 2023
252.215-7014
Exception from Certified Cost or Pricing Data Requirements for Foreign Military Sales Indirect Offsets.
DEC 2022
252.215-7015
Program Should-Cost Review
NOV 2019
252.215-7998 (Dev)
Pilot Program to Accelerate Contracting and Pricing Processes. (DEVIATION 2024-O0007)
FEB 2024
252.223-7997 (Dev)
Prohibition on Procurement of Certain Items Containing Perfluorooctane Sulfonate or Perfluorooctanoic Acid - Representation (DEVIATION 2022-O0010)
SEP 2022
252.223-7998 (Dev)
Prohibition on Procurement of Certain Items Containing Perfluorooctane Sulfonate or Perfluorooctanoic Acid (DEVIATION 2022-O0010)
SEP 2022
252.225-7002
Qualifying Country Sources As Subcontractors
MAR 2022
252.225-7006 (Dev)
Acquisition of the American Flag (DEVIATION 2024-O0008)
MAR 2024
252.225-7048
Export-Controlled Items
JUN 2013
252.225-7053
Representation Regarding Prohibition on Use of Certain Energy Sourced from Inside the Russian Federation
AUG 2021
252.225-7054
Prohibition on Use of Certain Energy Sourced from Inside the Russian Federation
JAN 2023
252.225-7055
Representation Regarding Business Operations with the Maduro Regime
MAY 2022
252.225-7056
Prohibition Regarding Business Operations with the Maduro Regime
JAN 2023
252.225-7059
Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region - Representation
JUN 2023
252.225-7060
Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region
JUN 2023
252.225-7972 (Dev)
Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems (DEVIATION 2020-O0015)
MAY 2020
252.225-7973 (Dev)
Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems - Representation (DEVIATION 2020-O0015)
MAY 2020
252.232-7003
Electronic Submission of Payment Requests and Receiving Reports
DEC 2018
252.232-7010
Levies on Contract Payments
DEC 2006
252.232-7015
Performance-Based Payments--Representation
DEC 2022
252.232-7016
Notice of Progress Payments or Performance-Based Payments
APR 2020
252.233-7001
Choice of Law (Overseas)
JUN 1997
252.239-7001
Information Assurance Contractor Training and Certification
JAN 2008
252.243-7001
Pricing Of Contract Modifications
DEC 1991
252.244-7000
Subcontracts for Commercial Products or Commercial Services
NOV 2023
252.246-7008
Sources of Electronic Parts
JAN 2023
252.247-7023
Transportation of Supplies by Sea
JAN 2023

CLAUSES INCORPORATED BY FULL TEXT

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 3 months.

(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 7 months provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 5 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months.

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

FAR Clauses http://acquisition.gov/far DFARS Clauses http://www.acq.osd.mil/dpap/dars/dfars/index.htm

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JAN 2023)

(a) Definitions. As used in this clause—

“Department of Defense Activity Address Code (DoDAAC)” is a six position code that uniquely identifies a unit, activity, or organization.

“Document type” means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

“Local processing office (LPO)” is the office responsible for payment certification when payment certification is done external to the entitlement system.

“Payment request” and “receiving report” are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(b) Electronic invoicing. The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall—

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.

(e) WAWF methods of document submission. Document submissions may be via web entry, Electronic Data Interchange, or File Transfer Protocol.

(f) WAWF payment instructions. The Contractor shall use the following information when submitting payment requests and receiving reports in WAWF for this contract or task or delivery order:

(1) Document type. The Contractor shall submit payment requests using the following document type(s):

(i) For cost-type line items, including labor-hour or time-and-materials, submit a cost voucher.

(ii) For fixed price line items—

(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer.

________INVOICE TYPE: Receiving Report (Combo) _______________________________

(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.

____________Invoice_2 in 1 Service _____________________________________

(iii) For customary progress payments based on costs incurred, submit a progress payment request.

(iv) For performance based payments, submit a performance based payment request.

(v) For commercial financing, submit a commercial financing request.

(2) Fast Pay requests are only permitted when Federal Acquisition Regulation (FAR) 52.213-1 is included in the contract.

[Note: The Contractor may use a WAWF “combo” document type to create some combinations of invoice and receiving report in one step.]

(3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF
Data to be entered in WAWF
Pay Official DoDAAC
HQ0490
Issue By DoDAAC
HT9406
Admin DoDAAC
HT9406
Inspect By DoDAAC
N/A
Ship To Code
HT0242
Ship From Code
N/A
Mark For Code
N/A
Service Approver (DoDAAC)
HT0242
Service Acceptor (DoDAAC)
HT0242
Accept at Other DoDAAC
N/A
LPO DoDAAC
N/A
DCAA Auditor DoDAAC
N/A
Other DoDAAC(s)
N/A

(4) Payment request. The Contractor shall ensure a payment request includes documentation appropriate to the type of payment request in accordance with the payment clause, contract financing clause, or Federal Acquisition Regulation 52.216-7, Allowable Cost and Payment, as applicable.

(5) Receiving report. The Contractor shall ensure a receiving report meets the requirements of DFARS Appendix F.

(g) WAWF point of contact.

(1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity’s WAWF point of contact.

amanda.m.aitchison.civ@health.mil; Kimberly.t.outlaw.civ@health.mil

(2) Contact the WAWF helpdesk at 866-618-5988, if assistance is needed.

PERFORMANCE WORK STATEMENT

Department of Defense Defense Health Agency Performance Work Statement

Hemodialysis Equipment Maintenance and Service Agreement

20240614

Naval Medical Readiness and Training Command, Portsmouth

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide maintenance and repair services to all Hemodialysis units listed in this PWS and its subcomponents.

1.1.1 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide full maintenance support for the items listed in Section 2.1.2 and all support items / components as defined in this PWS except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.1.2 Background: : The Intensive Care Unit department of Naval Medical Readiness Training Command Portsmouth in Portsmouth, VA has a requirement for a service and mainitenance plan for Hemodialysis Units and their components. This equipment was purchased 13 Febuary 2023.

1.1.3 Scope: Uninterrupted operation of the Hemodialysis units are vital to support of the Navy mission. An annual service contract is required to support the installed equipment located within the Intensive Care Unit Department . The service contract would include access to technicians via phone, text, or email, technical phone support during procedures, on-site preventative maintenance every 12 months, and on-site emergency service for malfunctioning equipment. Service will include full coverage on parts/travel/labor charges, full coverage on replacement consoles/parts, hardware or software upgrade, all software updates, shipping to ensure parts are available to on-site technicians during service and maintenance, and a 24 hr response time for preventative maintenance. Response time and requirements for Corrective maintenance is listed in Specific Tasks section 2.2.

1.1.4 Period of Performance (PoP):

BASE YEAR (01 Oct 2024 – 30 Sep 2025)

OPTION YEAR 1 (01 Oct 2025 – 30 SEP 2026)

OPTION YEAR 2 (01 Oct 2026 – 30 SEP 2027)

OPTION YEAR 3 (01 Oct 2027 – 30 SEP 2028)

OPTION YEAR 4 (01 Oct 2028 – 30 SEP 2029)

1.2 Administrative specifications

1.2.1 Place of performance: The work shall be performed at the Intensive Care Unit department at Naval Medical Readiness and Training Command Portmouth (NMRTC-P) located at 620 John Paul Jones Cir, Portsmouth, VA 23708.

1.2.2 Recognized Federal holidays: Vendor is not required to work on the below federal holidays.

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Juneteenth DayChristmas Day

Independence Day

1.2.3 Hours of operation: The contractor is responsible for conducting business Monday thru Friday(8:00 A.M. to 4:00 P.M.), except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.3 Contractor Identification

1.3.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Government understands that the person is contractor support personnel.

2.0 SPECIFIC TASKS

2.1 Service Agreement for Annual Preventative Maintenance and Corrective Maintenance

2.1.1 Preventive maintenance. Shall be performed once a year in accordance with the Original Equipment Manufacturers (OEM) recommendations. The contractor shall be qualified / authorized by the OEM (IE: Certified Agent of the OEM) in the repair of all equipment listed within this contract. Certification of the OEM must be current (within 2 years) at all times prior to contract award and throughout contract period. Contractor and its employees shall maintain qualifications throughout entire contract period. In the event that a sub-contractor is used for this requirement, the sub-contractor must be a Certified Agent of the OEM. Qualification includes but not limited to the certification of all repair persons and repair facilities by the OEM( original equipment Manufactuers) as being trained / qualified to perform required repairs. The Government shall maintain the right to seek proof of qualification prior to award and anytime during contract period of performance. Additionally, contractor must have ready access to parts inventory of OEM replacement parts. The contractor shall be an Original Equipment Manufacturer (OEM) authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system such that OEM warranty and service are provided and maintained by the OEM. The vendor shall be required to provide documentation from the manufacturer stating the vendor is an authorized service provider on the required equipment/system. All software licensing, warranty, and service associated with the equipment/system shall be in accordance with the OEM terms and conditions.

2.1.2 This contract shall provide annual preventative maintenance services which include on-site corrective repairs and calibration in accordance with the Original Manufacturer’s Equipment requirements, normal working hour coverage (8:00 A.M. to 4:00 P.M.) Monday through Friday excluding Federal holidays); emergency service and routine preventive maintenance services to Department of Defense owned equipment. It shall include all systems, subsystem components, and assemblies, (i.e.: contractor responsible for total maintenance of entire system). All maintenance provisions shall apply to hardware, firmware, and software, as appropriate, unless otherwise stated. Preventative maintenance and corrective repairs, if needed shall be done prior to the 15th of September each fiscal year to the main component and all subcomponents listed below.

2.1.3 The contractor shall make a best effort to schedule and complete annual preventive maintenance services prior to the 15th of September, but no later than the last day of the month.

Vendor shall report to Biomedical Engineering Bldg. 250 1st floor located at 54 Lewis Minor St. Portsmouth, VA 23708. The contact number is 757-953-5336. The FSE shall personally notify Biomedical Engineering (BME) of problems that result in the equipment being left disabled upon their departure. After normal duty hours, contractor FSE’s shall notify the Officer of the Day Desk (Bldg 2, 2nd Floor).

2.1.4 The contractor shall provide to BME a Field Service Report (FSR) within two (2) days after completion of all service performed. The service report shall include, but not be limited to: contract number, equipment description (model, serial number, equipment control number) contractor’s log number, detailed description of the service(s) performed, replacement part(s) information (part number, part value, nomenclature, unit price, manufacturer, if not OEM, and whether the part is new or certified), the completion date and time, man-hours expended, model and serial numbers, and the name of the FSE performing the service. In the event that agents/sub-contractor’s are used in the performance of repairs, said agent shall be identified on the service report by company name and contact information (i.e., telephone number). Additionally contractor will be required to affix a tag on equipment upon the completion of a preventative maintenance inspection. Tag may either be a “sticker” or “hanging tag”. As a minimum the tag shall contain: the name of the contractor, technician performing inspection and date of inspection legibly printed. FSR will be emailed to BME distribution email at usn.hampton-roads.nmrtc-portsmouth-va.list.nmcp-dfabiomed@health.mil.

2.1.5 All test equipment used in the performance of this contract must be calibrated (if required / as required by manufacture of test equipment) and shall be in compliance with Joint Commission (JC) Original Equipment Manufacturer (OEM) and Federal Drug Administration (FDA) standards as required.

2.1.6 The contractor shall provide trained, experienced, English speaking personnel, labor, tools, diagnostic equipment, software, test phantoms, material, supplies, transportation, parts and equipment necessary to perform Preventive Maintenance (PM), Calibration (CAL), Safety testing (ST) and corrective maintenance

2.1.7 The contractor shall provide telephonic communications with the Government to discuss technical matters relating to the performance of this contract. A systems operator will be made available to answer technical questions regarding system operations and applications. The contractor points of contact (POC). Service calls shall be placed 24 hours a day, 7 days a week by calling a vendor supplied toll free response center. Qualified service reps are required to make a “best effort” to call back within 4-hours during normal business hours (8am – 5pm EST Monday – Friday excluding Federal Holidays) to schedule service visit.

2.2 Corrective Maintenance. Normal working hour maintenance coverage will be Monday through Friday, between 8:00 A.M. to 4:30 P.M. A contractor Service Tech shall respond via telephone within 4 hours after receipt of trouble call, and make a best effort to provide on-site service no later than the close of business (4:30 pm) on the next business day. Vendor is to make a best effort to have all equipment operational within 72 hours of initial on-site response.

2.2.1 In the event that emergency service outside the normal working hours are required by the Government, additional work shall be billable to the Government at published commercial rates, and negotiated and approved by a Contracting Officer prior to services rendered. Government request for corrective maintenance will be placed by BME, to the contractor’s POC. Corrective Maintenance shall be completed during the hours specified in the contract.

2.3 Base Access. Vendors and contractors will apply for, and maintain, base access. This can be done at https://dbids-global.dmdc.mil/home/. Vendors and contractors will also complete form SECNAV 5512/1 and submit to BME points of contacts Mr. Benjamin Lee benjamin.c.lee8.civ@health.mil and HMC Malcolm Roberts malcolm.j.roberts4.mil@health.mil for processing.

2.3.1 The contractor representative(s) at each site is encouraged to request a pre-maintenance inspection prior to the onset of the contract. As all apparent discrepancies must be identified upon submittal of quote, any and all claims must be received within 30 days of contract award or prior to contract start whichever occurs first. All non-apparent / hidden discrepancies must be identified no later than the first scheduled preventative maintenance. Any claims resulting from hidden defects must be received within 30 days of first scheduled preventative maintenance. Any equipment found to be inoperable during this pre-maintenance inspection would be repaired using a separate purchase order. The cost of repairs shall not exceed contractor’s normal retail rate for required repairs. The government certifies that the equipment to be maintained under this contract will be in good operating condition on the effective date of this contract. For the purpose of this contract, the clause, “good operating condition” means the conditions necessary for the equipment to function as intended without corrective maintenance. The contractor agrees to leave the equipment in good operating condition at the expiration of this contract. During the final week of this contract, the Government will make final inspection of the equipment. Any correction of deficiencies noted during this inspection shall be resolved prior to contract end. The Government reserves the right to request the repair (at no additional cost to the Government) of items identified with latten defects after contract termination, when it has been determined that defects either are a result of contractor’s performance or should have been discovered during normal performance of work under this contract.

2.3.2 The Government will not be responsible for the damage or loss due to fire, theft, accident, or other disaster of contractor supplies, materials, or for the personal belongings brought onto Government property by contractor’s personnel.

2.4 Replacement Parts: The contractor shall have ready access to unique and/or high mortality replacement parts. All parts supplied shall be compatible with the existing system. In the event that replacements parts are required to be shipped. Shipping shall be performed in the fastest reasonable means possible (i.e., next day air) at no additional cost to the Government. All replacement parts shall be new and certified as OEM replacement parts. In the event that new parts are not available, rebuilt parts and sub-assemblies are allowed provided that they are warranted to be free of defects for a period of time that meets or exceeds warranties of similar replacement parts. The contractor shall at their expense, replace all worn or defective parts necessary to restore the equipment to 100% operational condition as specified by the OEM. Vendor is not responsible for consumable items. The contractor shall specifically annotate on the final Field Service report the use and identification of rebuilt parts and the period of warranty. When discrepancies occur, the Government will make the final determination on whether a replacement part is of equal or better quality. Replacement parts must maintain the integrity of system / equipment certification to include compliance with any UL, AMA, Joint Comission (JC), manufacturer’s certifications or any other certifications as they apply. The contractor shall be an Original Equipment Manufacturer (OEM) authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system such that OEM warranty and service are provided and maintained by the OEM. The vendor shall be required to provide documentation from the manufacturer stating the vendor is an authorized service provider on the required equipment/system. All software licensing, warranty, and service associated with the equipment/system shall be in accordance with the OEM terms and conditions.

2.4.1 The contractor shall at their expense, replace all worn or defective parts necessary to restore the equipment to 100% operational condition as specified by the OEM. Vendor is not responsible for consumable items.

2.4.2 Contractor installed replacement parts shall become the property of the Government and the replaced malfunctioning part shall become the property of the contractor. Replaced items shall be properly disposed of at no additional cost to the Government (contractor to pay all “environmental fees” where required).

2.4.3 Contractor’s pricing shall be inclusive of all cost including parts, labor, travel and shipping, unless otherwise indicated.

2.4.4 Freight, postage, and storage charges associated with shipment and receipt of replacement parts, and the return of parts shall be the responsibility of the contractor.

2.5 Software: The contractor must include software revisions and updates (field service changes), which are required due to FDA, or manufacturer announced safety-hazard recall, to include FDA Year 2000 Compliance Directive, as part of the contract at no additional cost to the Government. Updates shall be performed as soon as possible after release, but no later than the first scheduled Preventative Maintenance Inspection after release. For any updates that have been identified as critical, or required for the proper operation of equipment by the OEM, contractor shall provide installation within 30 days of release regardless of preventative maintenance schedules.

2.6 Removal of Government Property. Whenever the repair of equipment cannot be performed at the Government site as determined by the contractor, the contractor shall notify BME who will make arrangements for the contractor to remove the item to the contractor’s designated site. The contractor may be required to sign a Government form accepting responsibility for the Government equipment. The contractor shall provide a detailed description of removed items. For associated items / accessories, contractor to provide a detailed description and quantities of items to be removed. Description to include as a minimum manufacturers serial numbers and equipment control number (ECN) of all equipment / items removed. In the event that items / sub-assemblies / accessories are repaired via “Repair by Replacement” a detailed description of replaced items is to be included upon return of repaired components.

2.6.1 All charges resulting from a contractor determined requirement to transport Government owned property, covered by this contract, to and from an alternate repair location shall be the responsibility of the contractor.

2.7 Equipment Modification Upgrades. The contractor shall only incorporate OEM specified modifications, alterations and upgrades. Approval shall be obtained from BME prior to the contractor installation of any modification, alteration, or upgrades.

2.7.1 The contractor shall maintain contact with the OEM to determine the requirement for field modifications and to ensure accomplishment of these modifications in accordance with the time schedule set forth by the OEM.

2.7.2 The Government shall not alter the system without prior notification to the contractor.

2.7.3 The contractor at no additional cost shall provide software updates to the Government. Installation of updates will be left to the discretion of the Government. All supplied software is to be warranted current and free of defects such as viruses.

2.8 Service beyond the Scope of the Contract. The contractor shall immediately, but not later than 24 consecutive hours after discovery, notify BME, in writing, of the existence or the development of any defects in, or repair required to the scheduled equipment, which the contractor considers they are not responsible for under the terms of this contract.

2.8.1 At the same time of the notification, the contractor shall furnish BME with written estimate of the cost to make the necessary repairs. Repairs considered by the Contracting Officer to be outside the scope of this contract shall not be covered under this contract, but shall be ordered under a separate purchase order.

3.0 Points of Contact

3 .1 Points of Contact: The points of contact for BME are:

Mr. Benjamin Lee benjamin.c.lee8.civ@health.mil 757-953-5336 HMC Malcolm Roberts malcolm.j.roberts4.mil@health.mil 757-953-5336 RS2 Chasity Favor chasity.l.favor.mil@health.mil 757-953-5336 image3.png image4.emf image1.wmf image2.wmf

File details come from the government source that posted it. Updated .