SOL HT940624Q0046.pdf

SEE ADDENDUM

(No Collect Calls)

HT940624Q0046 15-May-2024

b. TELEPHONE NUMBER

726-203-0132

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 21 May 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HT94069. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

RYAN POE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0012100613-0001

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DHA CONTRACTING OFFICE TIDEWATER HT9406

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HT0311 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAV HOSP JACKSON FL

NAV HOSP JACKSONVILLE FL

2080 CHILD STREET

JACKSONVILLE FL 32214-5000

JACKSONVILLE FL 32214-5000

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$34,000,000

NAICS:

811210

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF29

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HT940624Q0046

Section SF 1449 - CONTINUATION SHEET

ADMINISTRATIVE INFORMATION

***NOTE: PROPOSALS ARE NOT BEING REQUESTED AS A RESULT OF THIS SOLICITATION***

PERFORMANCE WORK STATEMENT

Department of Defense Defense Health Agency

Performance Work Statement

Government-owned GE Lunar IDXA Bone Densitometer System Maintenance

Preventive Maintenance and Corrective Maintenance Service

01 June 2024

Naval Hospital Jacksonville

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide: Maintenance Government-owned GE Lunar IDXA Bone Densitometer System.

1.1.1 Description of services/introduction: The Contractor shall provide all personnel, labor, parts, equipment, supplies, facilities, transportation, tools, materials, supervision, freight shipping for the scheduled preventive and corrective maintenance of equipment identified, and other items and non-personal services necessary to perform preventive maintenance and corrective maintenance services, as defined in this Performance Work Station (PWS).

1.1.2 Background The Naval Hospital Jacksonville supports warfighters’ medical readiness to deploy and clinicians’ readiness to save lives.

This acquisition is a follow-on to the Firm-Fixed Price (FFP) United States Navy (USN) contract N0023221P0009 for medical device maintenance and service in support of the Naval Hospital Jacksonville (NHJAX), Florida.

1.1.3 Scope: The contractor shall provide preventive maintenance and corrective maintenance on designated Government-owned GE Lunar IDXA Bone Densitometer System.

Services on the designated medical equipment includes Technical Exhibit 1. The Contractor shall provide preventive maintenance to include regularly scheduled preventive maintenance and inspections annualy as per manufactures recommendations. Corrective maintenance, as required, to include, repair, adjustment, calibration, software manipulation and upgrades or other action taken to return a piece of equipment to original manufacturers specifications following a failure, damage, or other incident that causes the product to no longer perform within the original specifications.

1.1.3.1 The contractor shall maintain the equipment within the original equipment manufacturer’s (OEM) specifications, in accordance with the newest United States, State, and Local law and regulations, DHA regulations, instructions and The Joint Commission (TJC) requirements. The Joint Commission’s requirements are specified in its Comprehensive Accreditation Manual for Hospitals (CAMH), readily found on https://www.jointcommission.org/. DHA regulations and instructions will be available upon request to maintain equipment within OEM specifications. The Contractor must maintain any networkable systems such that they meet DHA cyber security requirements.

1.1.3.2 The contractor shall accomplish and provide unlimited telephone support (24 hours, 7 day s a week), preventive maintenance and inspections, corrective maintenance tasks, and unlimited emergency responses by the Contractor’s Field Service Engineers for the medical device listed in the PWS, to include Technical Exhibit 1. All maintenance provisions shall apply to hardware, firmware, and software, as appropriate, unless otherwise stated.

1.1.3.3 When product recalls, updates, or upgrades are necessary to maintain the contractual equipment inventory within the OEM’s specifications, the Contractor shall obtain and install same.

1.1.3.4 Any changes to the equipment list will be executed through an official contract modification.

1.1.3.5 Reserved

1.1.3.6 Should the contractor chose to subcontract any services within this PWS, the subcontractor must also meet all requirements herein. If, at any point, the subcontractor(s) does not meet the requirements, the contractor shall be held accountable and/or requested to realign the method of completing those specific services via a different subcontractor.

1.1.4 Period of Performance (PoP): Base year and 2 option years. The Period of Performance is:

Base Year: 01 Jun 2024 – 31 May 2025 Option Year 1: 01 Jun 2025 – 31 May 2026 Option Year 2: 01 Jun 2026 – 31 May 2027

1.2 Administrative specifications

1.2.1 Place of performance: The work shall be performed at Naval Hospital Jacksonville, first floor radiology, located at 2082 Child Street, Jacksonville, Florida, 32214.

1.2.2 Recognized Federal holidays: [Not required to work]

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.2.3 Hours of operation: The contractor is responsible for providing on-site maintenance support/services coverage between 0800 and 1700 (Eastern Time), Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Indicated in Technical Exhibit 1.

1.2.4 Emergency Services: Not required.

1.3 Contractor Identification

1.3.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Governemnt understands that the person is contractor support personnel.

2.0 SPECIFIC TASKS

2.1 The contractor shall provide regularly scheduled preventive and corrective maintenance on the equipment listed in the PWS, to include Technical Exhibit 1. The contractor shall complete manufacture required prevenative maintenance annually, as identified in Technical Exhibit 1 and as recommended by manufacture. Maintence shall include replacing manufacture recommended replacements parts, installation kits or any other items, as required to maintain the equipment within the original equipment manufacturer’s (OEM) specifications. The contractor shall obtain and install product recalls, updates, or upgrades necessary to maintain the contractual equipment inventory within the OEM’s specifications.

2.1.1 Preventive Maintenance shall be scheduled annually, as outlined in the PWS and Technical Exhibit 1.

2.1.2 Scheduling Maintenance: Preventive maintenance visits shall be scheduled at least one week in advance. If the routine scheduling for the equipment items is in excess of 1 week in advance, then the preventive and/or corrective maintenance visits must be coordinated at least that far in advance to prevent the rescheduling of patient care. The Government’s Point of Contract (POC) for preventive and/or corrective maintenance is Mr. Steven Rath, steven.j.rath.civ@health.mil, (904) 542-9053.

2.1.3 Reporting: The contractor shall provide equipment maintenance services to include all periodic planned maintenance and unscheduled repairs, in accordance with OEM specifications and in compliance with ISO 9001 standards, to include repairs necessitated by operator error.

Upon completion of each preventive maintenance visit and each corrective maintenance service, Field Service Engineers must submit a signed field service report (FSR), in English, to officially record all instances of contracted troubleshooting, work, and services conducted on equipment within three (3) working days to the Contracting Officer Representative (COR) and Biomedical Equipment Technician (BMET), Technician Liaison (TL), and Biomedical Department for data entry into Defense Medical Logistics Standard Support (DMLSS). The contractor will report to BMET to check in and out with every service provided.

The FSR shall include all information outlined below:

95% Service Event Documentation: Upon completion of each preventive maintenance visit and each corrective maintenance visit, Field Service Engineers must submit a signed Field Service Report (FSR) to BIOMED. The service report shall indicate all problems addressed, devices checked, parts replaced/repaired, parts ordered, and problem resolution or pending action. Each service report must at a minimum document the following data legibly, in English, and in complete detail:

1. Name of Contractor

2. Name of Contractor personnel performing service

3. Contractor personnel log/control number

4. Equipment identification factors to include: Manufacturer, make, model, serial number and Facility Equipment Control Number (ECN)

5. Description of problem reported by user

6. Date & time of initial trouble call

7. Date & time, beginning and ending, of hours on-site for service call

8. Itemized description of service performed to include, but not be limited to: parts used, problem found, corrective action(s) taken or recommended, communications had with Medical Treatment Facility (MTF) personnel

9. Resolution and/or pending action(s)

10. Signatures:

a. Contractor performing service

b. BMET verifying service rendered

2.1.3.1 100% Monthly Reports: Not required

2.1.3.1.2 Test equipment: The Contractor will ensure that all test equipment and/or calibration standards, which are to be used in the performance of this contract, are traceable and certified in accordance with National Institute of Standards and Technology (NIST). Any efforts conducted without equipment within the calibration intervals is not performance in accordance with this contract. Upon request by COR, the Contractor and/or service vendors shall provide a copy of the current calibration certification of all test equipment to be used, or which has been used, on MTF equipment. In the event the test equipment and/or calibration standards are calibrated/certified throughout the course of this contract, the latest calibration/certification documentation must be submitted to BIOMED.

2.1.3.1.3 Removal of equipment from site: No equipment shall be removed without the approval of the COR, duty BMET, and Command Equipment Manager. Security/property passes for equipment removal shall be obtained by the Contractor personnel via the Materials Management Department of the MTF. Any failure to obtain such passes which results in detainment or prosecution of service Contractor personnel are the sole responsibility of the service Contractor personnel.

2.1.3.1.4 Removal Report: The Contractor shall provide a detailed description of removed items in writing on the Contractor’s company letterhead. For associated items/accessories, Contractor shall provide a detailed written description and quantities of items to be removed. The description will include, as a minimum, manufacturer’s serial numbers and equipment control number (ECN) of all equipment / items removed. In the event that items/sub-assemblies/accessories are repaired via “Repair by Replacement”, a detailed description of replaced items is to be included upon return of repaired components.

2.2 Repair Response Time: Within one (1) hour of the notification, contract personnel shall respond by telephone. If the equipment can not be restored to the operating condition via telephone, the contractor shall send a repair technician onsite within one (1) business day (Next Business Day) to repair the unit. The onsite response time is measured from the time the contractor is originally called, not from the time the contractor returns the call.

2.2.1 Coverage: Maintenance includes regularly scheduled preventive maintenance and inspections, basic total replacement warranty services, and unlimited emergency responses..

2.2.2 Loaner Equipment: Not required

2.2.3 Up time: Uptime is defined as that time, during the clinical areas’ normal business hours, when the equipment is available for clinical use without restrictions to the quality of the results, and without safety hazards to the patient, staff, or visitors.

2.2.4 Documentation: Upon completion of each preventive maintenance visit and each corrective maintenance visit, field service personnel must submit a signed service report to the COR or his/her designee within three (3) working days. The service report shall indicate all problems addressed, devices checked, parts replaced/repaired, parts ordered, and problem resolution or pending action.

2.3 Replacement Parts: Manufacture recommended replacements parts, prevenative maintenance kits, batteries, orings, seals, tubing or any other items needed to maintain the equipment within the original equipment manufacturer’s (OEM) specifications.

2.3.1 Repair parts: As needed to maintain the equipment within the original equipment manufacturer’s (OEM) specifications.

2.4. DEFINITIONS. As used throughout this work statement, the following terms shall have the meaning set forth below:

2.4.1 Calibration: This activity should be the procedures for the mechanical adjustments of the device to ensure consistent, standardized performance or output as per the original equipment manufacturer recommendations.

2.4.2 Contracting Officer (KO): A warranted representative of the federal Government who has the express authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The KO is the only person authorized to approve changes to any terms, conditions, or requirements of the contract.

2.4.3 Contracting Officer’s Representative (COR): A Government employee appointed by the KO and responsible for the inspection, evaluation, and acceptance of products and services provided in accordance with the terms and conditions of the contract.

2.4.4 Contractor Performance Assessment Reporting System (CPARS): Web enabled application that collects and manages the library of automated CPAR’s.

2.4.5 Corrective Maintenance: Repair, adjustment, calibration, software manipulation and upgrades or other action taken to return a piece of equipment to original manufacturers specifications following a failure, damage, or other incident that causes the product to no longer perform within the original specifications.

2.4.6 Defense Medical Logistics Standard Support (DMLSS): The automated procurement, maintenance, and supply system utilized to document various material management functions within the command, and throughout the Department of Defense.

2.4.7 Field Service Report (FSR): Documentation completed by vendor personnel to officially record all instances of contracted troubleshooting, work, and services conducted on equipment.

Specifics on required reporting details can be seen in Section 3.9.2.

2.4.8 Inspections: The activity of doing functional testing and safety inspections of a medical device at regular intervals to ensure that the equipment is safe for use in accordance with manufacturer’s recommended procedures.

2.4.9 ISO 9001: The ISO 9000 series is a set of five individual, but related, international standards on quality management and assurance. These standards were developed to effectively document the quality system elements to be implemented in order to maintain an efficient quality system in a company. ISO 9001 is the most comprehensive standard covering design, manufacturing, installation, and servicing systems.

2.4.10 Medical Treatment Facility (MTF) or Patient Care Facility: All gross square footage for building with a primary function of delivering Government health care services. (i.e. hospital or clinic, including all activities providing outpatient and/or inpatient health services for authorized patient care)

2.4.11 Original Equipment Manufacturer (OEM): The company which has created a specific model of product/device.

2.4.12 Preventive Maintenance: Preventive maintenance is used to describe those periodic and “as required” services necessary to maintain equipment in an operating condition which minimizes corrective maintenance, including but not limited to calibration, adjustment, lubrication, updating software for security, safety or system functionality issues, as well as that testing required to maintain a safe environment of care which includes electrical safety testing, output testing, replacement of batteries and other shelf life components on a scheduled basis (which becomes corrective maintenance if the component fails due to lack of preventive maintenance).

2.4.13 Quality Assurance (QA): Actions, including inspections, performed by the Government to determine whether products and services conform to contract requirements.

2.4.14 Quality Assurance Evaluator (QAE): A Government employee responsible for performing quality assurance functions for a contracted service.

2.4.15 Quality Control (QC): Actions, including inspections and preparation of inspection records, performed by the Contractor to ensure that products and services conform to contract requirements.

2.4.16 Scheduled Parts Replacement (SPR): This is the activity of listing of parts that need replacing at certain intervals. This may be either hour-based or date-based, in accordance with manufacturer’s specifications.

2.4.17 Uptime: Uptime is defined as that time, during the clinical areas’ normal business hours, when the equipment is available for clinical use without restrictions to the quality of the results, and without safety hazards to the patient, staff, or visitors.

3.0 Qualifications/Considerations

3.1 Special Qualifications/Considerations: The contractor must be an OEM-certified service provider. Contractor must verify that an individual whom they plan to employ or continue to employ in the United States is authorized to accept employment in the United States. Individuals such as those who have been admitted as permanent residents, granted asylum or refugee status, or admitted in work-related nonimmigrant classifications may have employment authorization, as direct result of their immigration status. ContractorService personnel shall have sufficient experience to demonstrate proficiency in maintenance of the product.

3.1.1 Field Service Engineers (Engineers) shall be authorized by the OEM-certified service vendor to perform the required maintenance services. The Contractor shall ensure that all field engineers possess current OEM-certification level training on all devices encompassed in the equipment list. Field Service Engineers shall have sufficient experience to demonstrate proficiency in maintenance of the Government-owned product(s).

3.1.1.1 Experience of at least three (3) years working on a class of equipment, or over one (1) year on the specific make and model is sufficient to indicate experience. Substantially more time may be required based upon the technology involved. Occasional experience with a limited set of equipment does not meet the requirements of this contract.

3.1.1.2 Service vendors shall provide, to the COR, written assurance of the competency of their personnel as well as a list of credentials of approved Field Service Engineers. The KO and/or COR may authenticate the training requirements and request training certificates or credentials from the service vendors at any time.

3.1.1.3 Government Right of Refusal: NHJAX reserves the right to reject any of the service vendor’s personnel and refuse them permission to enter the premises or work on NHJAX equipment. This right may be exercised at any time. The reasons for rejections may include: lack of training and experience, but may also include, but not be limited to: behavior, attire, security concerns, and immigration status.

3.1.1.4 Field engineers shall provide all parts, labor, materials, travel, personnel, supervision, and freight shipping necessary to complete repairs and preventive maintenance on all equipment listed within this contract and shall not invoice NHJAX work performed at the direction of the Contractor.

3.1.1.5 Field engineers shall provide services in accordance with the performance requirements specified in this performance work statement.

3.1.2 Technician documentation: The Contractor shall obtain, have on file, and make available to its Field Service Engineers all operational and technical documentation, which is required to meet the performance requirements of this contract. This documentation shall include any software needed or beneficial in speeding the diagnosis, repair, or calibration of the equipment, equivalent to that used by the OEM to perform the same work. The Contractor shall ensure that all Field Service Engineers possess the ability to perform corrective software updates/upgrades and OEM or FDA recall notices, and are in possession of legally licensed diagnostic software necessary for rapid, efficient, and effective maintenance. NOTE: Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA Network. The contractor shall be an Original Equipment Manufacturer (OEM) authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system such that OEM warranty and service are provided and maintained by the OEM. All software licensing, warranty, and service associated with the equipment/system shall be in accordance with the OEM terms and conditions.

3.1.3 Tools: The Contractor will provide suitable, OEM-recommended repair equipment or tools required for the satisfactory execution of all repairs made on Government-owned equipment.

3.1.4 In order to travel freely onto and off of the military installation at NHJAX and BHCs, Field Service Engineers may have to undergo background checks, the Rapid Gate process, the Defense Biometric Identification System (DBIDS) process, or a similar process.

3.1.5 The Contractor Point of Contact (POC): The Contractor shall provide, in writing, the name and telephone number of a primary and alternate, English-speaking, individual to act as their representative for the scheduling and coordination of service calls.

3.2 Preventive Maintenance: Contractor must insure that 100% of all periodic maintenance is performed within thirty (30) days of due date. Preventive maintenance visits shall include complete inspection and testing of the equipment in accordance with DMLSS maintenance procedures and/or manufacturer’s recommended guidelines.

3.2.1 Equipment in Use: If, for reasons beyond the Contractor’s control, equipment is not made available for maintenance for the entire thirty (30) days before the maintenance due date, the Contractor shall immediately notify the COR.

3.2.2 Equipment Unable to Locate (UTL): If the Contractor is unable to locate an item within the maintenance window specified, the Contractor shall immediately notify the COR. Contractor shall arrange the performance via coordination with the Contracting Officer’s Representative (COR) or Technical Liaison (TL) during circumstances of unexpected delays (i.e. non-availability of the patient care areas due to room occupancy, etc.), at no additional cost to the Government. The COR may determine that the property has been disposed of or is otherwise inactive or unavailable for use and adjust Technical Exhibit 1, accordingly.

3.2.3 Preventive Maintenance Scheduling: The Contractor shall schedule service vendor preventive maintenance visits as annualy once per year. The Contractor will coordinate with BIOMED and/or the TL to ensure the preventive maintenance completion month(s) are aligned with the due date(s) for each device set forth in DMLSS. The schedule is to be documented at the beginning of the contract period with a copy provided to the Contractor, COR, TL, and

BIOMED.

3.2.3.1 Preventive maintenance visits shall be scheduled with the NHJAX Biomedical Engineering Department (BIOMED) at least one month in advance. If the routine procedural scheduling for clinical use of equipment items is in excess of 1 month in advance, then the preventive maintenance visits must be coordinated at least that far in advance, so as to not require rescheduling patients.

3.2.4 100% Preventive Maintenance: Under the circumstances of 3.2.1 or 3.2.2, the COR and Contractor shall arrange a means of complying with the requirements for preventive maintenance at no additional cost to the Government. Equipment determined missing, lost, or stolen shall be removed from Technical Exhibit 1 via official contract modification. Upon completion of PMs, the contractor shall affix a PM completion sticker to the serviced device. This PM sticker shall include the name of Field Engineer completing the PM, Field Engineer ID number (if applicable), PM completion date, and due date of next PM. This sticker shall withstand normal wear and tear and application of hospital-grade cleaning products.

3.3 Corrective maintenance: The Contractor shall provide for any corrective maintenance services necessary to maintain equipment within the original manufacturer’s specifications, and in accordance with any applicable FDA and/or Joint Commission requirements. Corrective maintenance shall include repairs for all listed equipment to include problems resulting from, but not limited to, unintentional damage, operator error, normal wear and tear, component part failures, environmental issues (e.g., water damage), etc.

3.3.1 The Contractor will not accept any trouble calls other than through BIOMED. Contractor trouble call intake from BIOMED shall include a work order number, indicating that the equipment failure and service needed is properly recorded and included in the equipment’s maintenance history.

3.3.2 Modifications: The Contractor shall maintain equipment within the original manufacturer’s specifications, and shall make no modifications to the original design.

3.3.3 Repair by exchange: All “repair by exchange” shall be approved in advance by the COR and/or TL. Replacement(s) shall be sent to NHJAX within 24 hours of malfunction/damage disposition. Replacement(s) must be the exact same part/model number, generation, and quality of equipment as the previous system prior to its damage.

3.3.4 Response time: Within one (1) hour of notification by the NHJAX BIOMED, Contractor technical personnel shall respond by telephone. If the equipment cannot be restored to the operating condition via telephone technical support, the contractor personnel. The onsite response time is measured from the time the Contractor is originally called, not from the time the contractor returns the call. On-site responses will only be rendered under this contract during the 0730-1600 EST support hours. For the select sterilization units noted in Technical Exhibit 1, on-site response time shall occur at any hour Monday to Friday, or between 0730 and 1600 on Saturdays and Sundays.

3.3.5 Telephone Support: Telephone consultation shall provide instruction in determining operator error, determine the most likely cause of the problem, determine if resolution of the problem requires the dispatch of a FSE, and identify replacement parts likely to be required in order to return the equipment to 100% operational condition, as specified by the OEM.

3.3.6 Software maintenance is within the scope of the contract, including updates and patches as needed, at no additional cost to the Government. The contractor shall provide software revisions and updates, via field service changes, as required by the FDA or manufacturer announced safety-hazard recalls. Updates shall be performed as soon as possible after release, no later than the first scheduled Preventive Maintenance Inspection following release. Any updates that have been identified as critical, or required for the proper operation of equipment, shall be installed within thirty (30) calendar days of release.

3.4 Overtime: Not Required.

3.5 Recalls and Updates: For all equipment covered under this contract, the contractor shall resolve all FDA recalls, manufacturer recalls, and other mandatory updates within thirty (30) calendar days of the OEM’s public notification. The contractor shall provide documentation of such installation and mandatory updates.

3.6 Parts: The contractor shall provide coverage for all repair and replacement parts necessary to maintain the equipment, listed in Technical Exhibit 1, within the parameters of the original manufacturer’s specifications. The contractor shall supply new, non-refurbished OEM parts, lubricants, and lubricant wear points for all repairs. Contractor installed replacement parts shall become the property of the Government. The contractor shall extend to the Government all commercial warranties on replacement parts, consistent with standard industry practices.

Replaced items shall be properly disposed of at no additional cost to the Government (contractor shall pay all “environmental fees”, where required). Freight, postage, and storage charges associated with shipment and receipt of replacement parts, and the return of parts, shall be the responsibility of the Contractor.

3.7 BMET Training: The contractor shall provide one initial training session for the all MTF BIOMED personnel on the procedures and processes of the contractor’s maintenance program, immediately upon contract award. This training will provide the BMETs with insight into the OEM specified procedures for preventive maintenance and frequently observed issues that require corrective maintenance. When requested by the COR, the contractor shall provide additional training sessions during the contract period, as required.

3.8 100 % Completion During Hours of Work: Work required in the performance of this contract shall be performed Monday through Friday, 0730 – 1600 (Eastern Standard Time), excluding United States Federal Government holidays. The contractor shall also provide a telephonesupport coverage Monday through Friday, 0730 – 1600 (Eastern Standard Time. Under no circumstances shall the contractor assume an inquiry, via telephone or any other means, is authorization to provide services not specifically covered by the terms of the contract.

3.9 Service Events: Upon arrival on-site, prior to performing any work, Field Service Engineers shall physically sign in with BIOMED during normal working hours. On holidays, the duty BMET shall be contacted. The COR, TL, and/or any BIOMED Personnel may accompany the field service person as an observer during any work performed on-site.

3.9.1 Lock Out/Tag Out: The contractor shall personally notify BIOMED, via FSR, of problems that result in the equipment being left disabled upon their departure. If equipment is left disabled, a method of physical use prevention of the disabled equipment (i.e., Lockout, removal to BIOMED) shall be implemented in compliance with Occupational Safety and Health

Administration (OSHA) and DHA regulations, specifically Title 1910.147 of the Code of Federal Regulations, to prevent any patient, staff, or visitor hazards. Where lockout procedures are not possible, tag-out procedures shall be followed in accordance with the above regulations.

Additionally, a label shall be adhered to the disabled equipment specifying the equipment is not serviceable. Reference (i) is available at: http://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.147

3.12.1 Removal Report: The Contractor shall provide a detailed description of removed items in writing on the Contractor’s company letterhead. For associated items/accessories, Contractor shall provide a detailed written description and quantities of items to be removed. The description will include, as a minimum, manufacturer’s serial numbers and equipment control number (ECN) of all equipment / items removed. In the event that items/sub-assemblies/accessories are repaired via “Repair by Replacement”, a detailed description of replaced items is to be included upon return of repaired components.

3.12.2 Off-site repairs: No additional charge shall be allowed for work performed off-site, or any additional time required. All charges resulting from a Contractor determined requirement to transport Government-owned property, covered by this contract, to and from an alternate repair location shall be the responsibility of the Contractor. The Contractor shall provide insurance coverage for damage to or loss of equipment while in Contractor or service Contractor’s custody.

The Contractor will provide alternate, interim loaned unit(s) for any equipment requiring repairs outside of the Materials Management Department, BIOMED, NHJAX.

3.12.3 Hard Disk and Solid State Drives (HDD & SSD): In regards to patient information confidentiality and privacy, all Contractors and/or service Contractors shall not remove equipment containing patient information from the NHJAX. HDD nor SSD shall ever be removed from the MTF, by the Contractor under this maintenance agreement. Removal of protected health information (PHI) and personally identifiable information (PII) from the equipment prior to removal from site must be properly coordinated with the COR and Command Equipment Manager.

3.12.4 Return of Government-owned property: Upon completion of any and all regularly scheduled preventive or unscheduled corrective maintenance, the Contractor shall return all equipment owned by the United States Government.

3.13 Uptime: Equipment shall be returned to operational condition within 48 hours after telephone notification from BIOMED.

3.13.1 Uptime Rate: The Contractor shall maintain an overall uptime rate of 95% or better for all equipment listed in Technical Exhibit 1. Uptime is equal to equipment availability minus down time. Uptime and down time are values used to calculate the mean time between failures

(MBTF).

3.13.2 Uptime Calculation: Uptime is calculated on a rolling 6 month basis. Until the Contractor has at least 6 months of performance experience at NHJAX, the uptime shall be calculated cumulatively for the entire duration of the contract.

3.14 End of Service Life: For all equipment, hardware, software, and accessories, covered under the terms and conditions of this contract, the vendor shall notify the COR, NHJAX, and Contracting Officer prior to this equipment’s commercial end of service life (EOSL). This notice shall be delivered in a timely manner, in writing on the Vendor’s letterhead, via email to at least the following address: usn.jacksonville.navhospjaxfl.list.biomedical-repair@health.mil

3.14.1 This specific contract deliverable shall supplement, but not supersede, any existing, external ‘End of Service Life Notification’ requirements, as set forth by other Government agencies, such as the Food & Drug Administration (FDA) or the Joint Commission.

3.14.2 Delivery of this letter shall not immediately remove the vendor’s liability of covering the equipment under the terms and conditions of this contract. Its delivery shall simply be a means to start a dialogue with the COR and DHA about the parameters associated with the commercial EOSL for the specific make/model of medical equipment.

4.0 Points of Contact

4.1 Contracting Officer’s Representative (COR): The following individual is designated as the COR for this Contract:

Name of Primary COR: Steve Rath Primary COR Email Address: steven.j.rath.civ@health.mil Primary COR Telephone Number: 904-542-9053

Contracting Officer: The following individual is the KO for this TO:

Name of KO: Jessica L. Horst Email Address: jessica.l.horst5.civ@health.mil

Contract Specialist: The following individual is the CS for this TO :

Name of CS: Ryan T. Poe Email Address: ryan.t.poe.civ@health.mil

TECHNICAL EXHIBIT 1

Technical Exhibit 1 – Equipment Inventory Listing

DEPARTMEN

T

ECN MANUFACTURE

R

NOMENCLATUR

E

MODE

L

SERIAL # SUPPORT

COVERAG

E Radiology 10358

GE Healthcare Densitometer, Bone, Xray Lunar

IDX

210053G A

M-F 8-5 Scheduled PM Month

SEPT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Lot Bone Densitometer System Maintenance

FFP

Government-owned GE Lunar IDXA Bone Densitometer System Maintenance Preventive Maintenance and Corrective Maintenance Services in support of the Naval Hospital Jacksonville Florida in accordance with the Performance Work Statement.

POP 01-JUN-2024 TO 31-MAY-2025

FOB: Destination

PURCHASE REQUEST NUMBER: 0012100613-0001

J065

NET AMT

1001 1 Lot OPTION Bone Densitometer System Maintenance

FFP

Government-owned GE Lunar IDXA Bone Densitometer System Maintenance Preventive Maintenance and Corrective Maintenance Services in support of the Naval Hospital Jacksonville Florida in accordance with the Performance Work Statement.

POP 01-JUN-2025 TO 31-MAY-2026

FOB: Destination

2001 1 Lot OPTION Bone Densitometer System Maintenance

FFP

Government-owned GE Lunar IDXA Bone Densitometer System Maintenance Preventive Maintenance and Corrective Maintenance Services in support of the Naval Hospital Jacksonville Florida in accordance with the Performance Work Statement.

POP 01-JUN-2026 TO 31-MAY-2027

FOB: Destination

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-JUN-2024 TO

31-MAY-2025

N/A NAV HOSP JACKSON FL

NAV HOSP JACKSONVILLE FL

2080 CHILD STREET

JACKSONVILLE FL 32214-5000

JACKSONVILLE FL 32214-5000

FOB: Destination

HT0311

1001 POP 01-JUN-2025 TO

31-MAY-2026

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-JUN-2026 TO

31-MAY-2027

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2018 52.204-13 System for Award Management Maintenance OCT 2018 52.204-21 Basic Safeguarding of Covered Contractor Information

Systems

NOV 2021

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment

NOV 2021

52.204-26 Covered Telecommunications Equipment or Services-- Representation.

OCT 2020

52.209-2 Prohibition on Contracting with Inverted Domestic Corporations--Representation

NOV 2015

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law

FEB 2016

52.212-3 Offeror Representations and Certifications--Commercial Products and Commercial Services

FEB 2024

52.212-4 Contract Terms and Conditions--Commercial Products and Commercial Services

NOV 2023

52.222-50 Combating Trafficking in Persons NOV 2021 52.222-52 Exemption from Application of the Service Contract Labor

Standards to Contracts for Certain Services--Certification

MAY 2014

52.222-55 Minimum Wages for Contractor Workers Under Executive Order 14026

JAN 2022

52.225-25 Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications.

JUN 2020

52.232-18 Availability Of Funds APR 1984 52.232-19 Availability Of Funds For The Next Fiscal Year APR 1984 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.233-1 Disputes MAY 2014 52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.247-34 F.O.B. Destination NOV 1991 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7000 Disclosure Of Information OCT 2016 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Antiterrorism Awareness Training for Contractors JAN 2023 252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7009 Limitations on the Use or Disclosure of Third-Party Contractor Reported Cyber Incident Information

JAN 2023

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

JAN 2023

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

JAN 2023

252.204-7016 Covered Defense Telecommunications Equipment or Services -- Representation

DEC 2019

252.204-7017 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services -- Representation

MAY 2021

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services

JAN 2023

252.204-7019 Notice of NIST SP 800-171 DoD Assessment Requirements NOV 2023 252.204-7020 NIST SP 800-171 DoD Assessment Requirements NOV 2023 252.204-7022 Expediting Contract Closeout MAY 2021 252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.223-7008 Prohibition of Hexavalent Chromium JAN 2023 252.225-7048 Export-Controlled Items JUN 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.244-7000 Subcontracts for Commercial Products or Commercial

Services

NOV 2023

252.247-7023 Transportation of Supplies by Sea JAN 2023

CLAUSES INCORPORATED BY FULL TEXT

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (FEB 2024)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) (31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services: [Contracting Officer check as appropriate.]

___ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

___ (4) 52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) (41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community--see FAR 3.900(a).

X (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109-

282) (31 U.S.C. 6101 note).

___ (6) [Reserved]

___ (7) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section 743 of Div.

C).

___ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub.

L. 111-117, section 743 of Div. C).

X (9) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub.

L. 117-328).

___ (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders--Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) (Pub. L. 115-390, title II).

___ (11)(i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders--Prohibition. (DEC 2023) (Pub. L.

115-390, title II).

___ (ii) Alternate I (DEC 2023) of 52.204-30.

X (12) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (NOV 2021) (31 U.S.C. 6101 note).

___ (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) (41 U.S.C. 2313).

____ (14) [Reserved]

____ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) (15 U.S.C. 657a).

____ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

____ (17) [Reserved]

____ (18)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

____ (ii) Alternate I (MAR 2020) of 52.219-6.

____ (19)(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

____ (ii) Alternate I (MAR 2020) of 52.219-7.

____ (20) 52.219-8, Utilization of Small Business Concerns (FEB 2024) (15 U.S.C. 637(d)(2) and (3)).

____ (21)(i) 52.219-9, Small Business Subcontracting Plan (SEP 2023) (15 U.S.C. 637(d)(4)).

____ (ii) Alternate I (NOV 2016) of 52.219-9.

____ (iii) Alternate II (NOV 2016) of 52.219-9.

____ (iv) Alternate III (JUN 2020) of 52.219-9.

____ (v) Alternate IV (SEP 2023) of 52.219-9.

____ (22) (i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) (15 U.S.C. 644(r)).

____ (ii) Alternate I (MAR 2020) of 52.219-13.

____ (23) 52.219-14, Limitations on Subcontracting (OCT 2022) (15 U.S.C. 657s).

____ (24) 52.219-16, Liquidated Damages—Subcontracting Plan (SEP 2021) (15 U.S.C. 637(d)(4)(F)(i)).

____ (25) 52.219-27, Notice of Set-Aside for, or Sole-Source Award to, Service-Disabled Veteran-Owned Small Business (SDVOSB) Concerns Eligible Under the SDVOSB Program (FEB 2024) (15 U.S.C. 657f).

____ (26) (i) 52.219-28, Post-Award Small Business Program Rerepresentation (FEB 2024) (15 U.S.C. 632(a)(2)).

____ (ii) Alternate I (MAR 2020) of…