HT940623Q0029.docx

HT940623Q0029

Section SF 1449 - CONTINUATION SHEET

SOLICITATION INFORMATION

CAGE: _____________________

UEI: _____________________

Vendor POC: _____________________

Vendor Phone: ____________________

Vendor E-mail: ____________________

Notes to Vendor:

-At a minimum, the SF1449 must be completed to be considered for this opportunity. Please respond to blocks 17a and 30a-c on page 1 and the vendor information on page 3, as well as provide your price(s) on the Contract Line Item Number(s) (CLINs). Cursive font signatures will not be accepted.

-No other Terms and Conditions will be accepted. Offers that contain additional terms and conditions will not be considered.

-Vendor to reference request for quotes number (RFQ#) HT940623Q0029 on all inquiries.

-All proposals should be inclusive of all costs (e.g. Shipping and Handling). Shipping should be included in the quote total, but NOT separately priced; shipping costs are always considered in the evaluation process. Only NEW product offers will be accepted.

-Award will be made on the basis of the lowest evaluated price and the capability to meet the requirement detailed in the Performance Work Statement.

PROMPT PAYMENT

For Prompt Payment Act purposes, this contract is subject to the 7 calendar day constructive acceptance period.

Billing / Advanced Payment Authorized

For all questions, POC:

Cynthia.e.scharnowske.civ@health.mil

ADVANCE PAYMENT AUTHORIZATION

In accordance with FAR clause 52.213-2, as prescribed in FAR reference 13.302-5(b), advance payment is authorized for subscription.

NOTE: The Contractor’s invoices must be submitted before payment can be made. The Contractor will be paid on the basis of the invoice, which must state-

1. The starting and ending date of the subscription delivery; and

1. Either that orders have been placed in effect for addresses required, or that the orders will be placed in effect upon receipt of payment.

SECURE MESSAGING SERVICE

FFP

Pager application program required that can receive messages on a cellulart device in the absence of Internet connection.

Equipping up to 500 cellular devices.

Subscription 01 May 2023 - 30 Apr 2024

Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA network FOB: Destination

PURCHASE REQUEST NUMBER: 0011914203

7A21

NET AMT

FFP

Pager application program required that can receive messages on a cellulart device in the absence of Internet connection.

Equipping up to 500 cellular devices.

Subscription 01 May 2024 - 30 Apr 2025

Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA network FOB: Destination

NET AMT

FFP

Pager application program required that can receive messages on a cellulart device in the absence of Internet connection.

Equipping up to 500 cellular devices.

Subscription 01 May 2025 - 30 Apr 2026

Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA network

NET AMT

FFP

Pager application program required that can receive messages on a cellulart device in the absence of Internet connection.

Equipping up to 500 cellular devices.

Subscription 01 May 2026 - 30 Apr 2027

Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA network

NET AMT

FFP

Pager application program required that can receive messages on a cellulart device in the absence of Internet connection.

Equipping up to 500 cellular devices.

Subscription 01 May 2027 - 30 Apr 2028

Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA network

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

DELIVERY INFORMATION

30-APR-2024

NAVMEDCEN CAMP LEJEUNE NC - MM

CODE 171

100 BREWSTER BOULEVARD

CAMP LEJEUNE NC 28541-0100

HT0460

30-APR-2025

HT0460

30-APR-2026

HT0460

30-APR-2027

HT0460

30-APR-2028

HT0460

CLAUSES INCORPORATED BY REFERENCE

CLAUSES INCORPORATED BY FULL TEXT

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 6 months.

(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 6 months provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months.

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

FAR Clauses http://acquisition.gov/far DFARS Clauses http://www.acq.osd.mil/dpap/dars/dfars/index.htm

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (DEC 2018)

(a) Definitions. As used in this clause--

“Department of Defense Activity Address Code (DoDAAC)” is a six position code that uniquely identifies a unit, activity, or organization.

“Document type” means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

“Local processing office (LPO)” is the office responsible for payment certification when payment certification is done external to the entitlement system.

“Payment request” and “receiving report” are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(b) Electronic invoicing. The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall—

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.

(e) WAWF methods of document submission. Document submissions may be via web entry, Electronic Data Interchange, or File Transfer Protocol.

(f) WAWF payment instructions. The Contractor shall use the following information when submitting payment requests and receiving reports in WAWF for this contract or task or delivery order:

(1) Document type. The Contractor shall submit payment requests using the following document type(s):

For fixed price line items—

(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer.

INVOICE TYPE: Receiving Report (Combo)

(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.

INVOICE TYPE: 2-in-1

(2) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

(3) Payment request. The Contractor shall ensure a payment request includes documentation appropriate to the type of payment request in accordance with the payment clause, contract financing clause, or Federal Acquisition Regulation 52.216-7, Allowable Cost and Payment, as applicable.

(4) Receiving report. The Contractor shall ensure a receiving report meets the requirements of DFARS Appendix F.

(5) WAWF email notifications. The Contractor shall enter the email address identified below in the “Send Additional Email Notifications” field of WAWF once a document is submitted in the system.

WAWF Acceptor/COR Email Address: jeffrey.a.conaway.civ@health.mil

(g) WAWF point of contact.

(1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity’s WAWF point of contact. jeffrey.a.conaway.civ@health.mil

(2) Contact the WAWF helpdesk at 866-618-5988, if assistance is needed.

PERFORMANCE WORK STATEMENT

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide secure messaging alerts via a centralized software program and associated stand-alone (i.e. non-Defense Health Agency computer network) hardware and network connections.

1.1.1 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform secure messaging service (SMS) alerts via a centralized software program as defined in this Performance Work Statement (PWS).

1.1.2 Background: Prior to a contract, this service was performed via a phone tree and manual dialing of phones and pagers in order to provide alerts for medical emergencies within a healthcare facility. This proved to be inefficient and relied continuously updated phone lists and communication operator speed and skill.

1.1.3 Scope: SMS alerts via a centralized software. Services include centralized software to perform SMS messaging, any associated or specialized non-installed hardware, and access to training/customer support. The contractor shall accomplish installation and/or renewal of software (and/or software license), ensure that software is support by current hardware infrastructure (to include main interface (desktop computer), servers, routers, and/or antennas). Contractor shall ensure that SMS alerts are not interrupted at the facility.

1.1.4 Period of Performance (PoP): Period of performance is 1 year plus 4 Option years, from1 May 2023 to 30 April 2028.

1.2 Administrative specifications

1.2.1 Place of performance: The services are to be provided for Naval Medical Center Camp Lejeune, 100 Brewster Boulevard, Camp Lejeune, NC 28547-2538. However, the contracted employees providing the support will be located at their current place of work. This position is not for a contract employee to perform duties on the military installation. The work will be done remotely. The only time there would be a need for the contractor to come on site would be for initial set-up or if system failure requires a technician to be on site for troubleshooting/repair.

1.2.2 Recognized Federal holidays: Contractor shall be available to provide technical support, including these days designated as Federal holidays:

Independence Day

1.2.3 Hours of operation: The contractor is responsible for providing support 24/7/365. The contractor shall provide a means for providing uninterrupted technical support 24 hours a day for the duration of the contract. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.

1.3 Contractor Identification

1.3.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Government understands that the person is contractor support personnel.

2.0 SPECIFIC TASKS

2.1 Secure Messaging Service Hardware: Contractor shall furnish all hardware to support secure messaging services generated from operators at Naval Medical Center Camp Lejeune. The hardware platform shall utilize SMSEagle paging hardware. This includes but is not limited to: standalone computers/computer terminals that are separate from the Defense Health Agency network, routers, modems, cabling, accessories (computer mice and keyboards), and display screen.

2.1.1 Hardware Replacement and Support: Contractor shall provide replacement of faulty or defective hardware items within 1 calendar day of notification. Contractor shall provide or shall provide a means for 24 hour per day, 7 days per week hardware technical support. Contractor shall be responsible for any operating system licenses, support (e.g., upgrades and software patches), testing and qualification, and ensuring compatibility with contractor’s software.

2.1.2 Secure Messaging Service Infrastructure: Contractor shall maintain secure messaging service remote (i.e. not present at Naval Medical Center Camp Lejeune) infrastructure, to include but not limited to network servers and cellular distribution services, such that a minimum uptime availability is not less than 99%. Any system outages require notification to Naval Medical Center Camp Lejeune and acknowledgement by Naval Medical Center Camp Lejeune staff.

2.2 Secure Messaging Service Software: Contractor shall provide access or licenses to use secure messaging service software in the performance of sending secure messages. This service shall support either single or multiple users. The contractor shall not limit the amount of personnel that are able to housed within the system as contacts, nor shall the system limit the amount of users that can be contacted either in a single message or multiple messages. The contractor’s software shall have no limit on the amount of messages that can be sent during any time period (e.g. messages per minute, messages per day, etc.). Software system shall have a minimum of 99% uptime availability, contractor shall maintain logs of software system availability that shall be provided to Naval Medical Center Camp Lejeune upon request.

2.2.1 Software System Support: Contractor shall be available or have a means to provide 24 hour per day technical support to ensure operators have the ability to send messages and users are able to receive sent messages pending cellular network availability.

2.2.2 Software System Unavailability: Contractor must provide notification and justification of any planned secure messaging software system unavailability no later than 2 weeks prior to commencement of system unavailability and shall make all efforts to minimize software downtime. Contractor must provide immediate notification of secure messaging software system unplanned unavailability and provide information to include: nature/reason for unavailability, estimated time until software is available, and time of next update on system status. Additionally, contractor shall provide a written report to Naval Medical Center Camp Lejeune on every unplanned unavailability of secure messaging services exceeding one hour to include: duration of unavailability, nature/reason for of unavailability, and plan to prevent future software system outages of the aforementioned reason/nature.

3.0 Qualifications/Considerations

3.1 Special Qualifications/Considerations: Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA network.

4.0 Points of Contact

4.1 Points of Contact:

1. LT Nicholas Vaughan, 910-450-3768, nicholas.k.vaughan.mil@health.mil

2. Jeffrey Conaway, 910-450-3727, jeffrey.a.conaway.mil@health.mil

3. LT Elena Williams, 910-450-4497, elena.v.williams.mil@health.mil image1.wmf image2.wmf