HT9402-15-R-0001_Conformed_RFP_(Amend_0002).pdf
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- Attached to
- TRICARE Dental Program (TDP) Federal contract opportunity
- Solicitation number
- HT9402-15-R-0001
- Issued by
- Defense Health Agency
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Conformed RFP with the changes from Amendment 0002 incorporated
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| HT9402-15-R-0001_Amendment_0002.pdf | ||
| QA_Set_3_final.docx | DOCX document | |
| Q A_Set_2.docx | DOCX document | |
| CDRL_M010_Mgmt_Rpt_Amend_0001.pdf | ||
| HT9402-15-R-0001_Conformed_RFP_(Amend_0001).pdf | ||
| Section_J_Attachments_Amend_0001.zip | ZIP file | |
| HT9402-15-R-0001_Amendment_0001.pdf | ||
| QA_Final.docx | DOCX document | |
| Exhibit_A_CDRLS.zip | ZIP file | |
| Section_J_Attachments.zip | ZIP file | |
| HT9402-15-R-0001_RFP.pdf |
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HT9402-15-R-0001
SOLICITATION, OFFER AND AWARD
4. TYPE OF SOLICITATION2. CONTRACT NUMBER 3. SOLICITATION NUMBER
7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)
ORDER UNDER DPAS (15 CFR 700)
6. REQUISITION/PURCHASE NUMBER
NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".
NEGOTIATED (RFP)
SEALED BID (IFB)
5. DATE ISSUED
1. THIS CONTRACT IS A RATED RATING PAGE OF PAGES
DO-C9 1 92
C. E-MAIL ADDRESS
EXT.NUMBERAREA CODE
B. TELEPHONE (NO COLLECT CALLS)A. NAME
10. FOR
INFORMATION
CALL:
CAUTION: LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.
(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the
SOLICITATION
9. Sealed offers in original and
PART IV - REPRESENTATIONS AND INSTRUCTIONS
OTHER STATEMENTS OF OFFERORS
EVALUATION FACTORS FOR AWARD
INSTRS., CONDS., AND NOTICES TO OFFERORS
REPRESENTATIONS, CERTIFICATIONS AND
LIST OF ATTACHMENTS
CONTRACT CLAUSES
PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.
I
J
K
L
M SPECIAL CONTRACT REQUIREMENTS
CONTRACT ADMINISTRATION DATA
DELIVERIES OR PERFORMANCE
INSPECTION AND ACCEPTANCE
PACKAGING AND MARKING
DESCRIPTION/SPECS./WORK STATEMENT
SUPPLIES OR SERVICES AND PRICES/COSTS
SOLICITATION/CONTRACT FORM
PART II - CONTRACT CLAUSESPART I - THE SCHEDULE
H
G
F
E
D
C
B
A
SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)
11. TABLE OF CONTENTS
18. OFFER DATE17. SIGNATURE
SUCH ADDRESS IN SCHEDULE.
IS DIFFERENT FROM ABOVE - ENTER
15C. CHECK IF REMITTANCE ADDRESS
EXT.NUMBERAREA CODE
15B. TELEPHONE NUMBER
(Type or print)AND
ADDRESS
OF
OFFEROR
CODE FACILITY
16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME
DATEAMENDMENT NO.DATEAMENDMENT NO.
and related documents numbered and dated):
amendments to the SOLICITATION for offerors
(The offeror acknowledges receipt of
14. ACKNOWLEDGEMENT OF AMENDMENTS
CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)
(See Section I, Clause No. 52.232.8)
13. DISCOUNT FOR PROMPT PAYMENT
designated point(s), within the time specified in the schedule.
by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the
12. In compliance with the above, the undersigned agrees, if this offer is accepted within ______________ calendar days (60 calendar days unless a different period is inserted
NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.
OFFER (Must be fully completed by offeror)
IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.
28. AWARD DATE
(Signature of Contracting Officer)
27. UNITED STATES OF AMERICA
25. PAYMENT WILL BE MADE BY
26. NAME OF CONTRACTING OFFICER (Type or print)
CODE 24. ADMINISTERED BY (If other than Item 7)
ITEM
(4 copies unless otherwise specified)
23. SUBMIT INVOICES TO ADDRESS SHOWN IN
41 U.S.C. 253 (c) ( 10 U.S.C. 2304 (c) (
22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:
21. ACCOUNTING AND APPROPRIATION20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED
AWARD (To be completed by government)
CODE
X
HT9402
DEFENSE HEALTH AGENCY
DEFENSE HEALTH AGENCY-AURORA
16401 E CENTRETECH PARKWAY
AURORA CO 80011
1200 MS
JACK DIEMER 303
jack.r.diemer.civ@mail.mil
676-3664
X
X
X
X
X
X
X
X
X
X
X
X
X
PAGE(S)
TODD M. YOUNG
AUTHORIZED FOR LOCAL REPRODUCTION
Previous edition is unusable
STANDARD FORM 33 (Rev. 9-97)
Prescribed by GSA - FAR (48 CFR) 53.214(c)
2-14
C1-C13 D1 E1 F1-F3 G1-G5 H1-H3
I1-I11
J1
K1-K15
L1-L17
M1-M8
303-676-3675 todd.m.young.civ@mail.mil jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text Mail Room jdiemer Typewritten Text jdiemer Typewritten Text See L.4.
jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text 03/11/2015 jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Line jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text Vol 3 - April 28, 2015 Vol 1, 2 & 4 and Combined ECopy May 12, 2015 jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
NAME OF OFFEROR OR CONTRACTOR
2 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
TRICARE Dental Program (TDP) Delivery Location Code: HT9402
DEFENSE HEALTH AGENCY
DEFENSE HEALTH AGENCY-AURORA
16401 E CENTRETECH PARKWAY
AURORA CO 80011-9066 USA
Period of Performance: 02/01/2016 to 01/31/2023
0001 Transition-In (Excluding NIST and Physical and 1 LT Personnel Security) (Firm Fixed Price)
Period of Performance: 02/01/2016 to 01/31/2017
0002 Transition-In NIST and Physical and Personnel 1 LT Security (Firm Fixed Price)
Period of Performance: 02/01/2016 to 01/31/2017
0003 Reports, Contract Data Requirements (DD Form 1423) 1 LT (Not Separately Priced)
Period of Performance: 02/01/2016 to 01/31/2017
1001 Single Enrollment Premium 3792000 EA
- Enrollee Share --
- Government Share --
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1002 Family Enrollment Premium 5592000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
Continued ...
3 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
1003 Survivor Benefit-Single Enrollment Premium 24960 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1004 Survivor Benefit-Family Enrollment Premium 40680 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1005 Reimbursement for Costs in Excess of Allowable 1 LT Charges for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1006 Reimbursement for Cost Shares and Additional 1 LT Allowable Charges for Orthodontic Costs Charge for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1007 NIST and Physical & Personnel Security 12 MO (Sustainment Costs) (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1008 Incentives 1 LT (Reference Section H.4. which outlines criteria for earning Incentive monies. The Total Amount shown reflects the maximum incentive available.)
(Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
Continued ...
jdiemer Typewritten Text 660,483.00 660,483.00 jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text 2,932,924.00 2,932,924.00 jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text 1,400,000.00 1,400,000.00 jdiemer Typewritten Text jdiemer Typewritten Text jdiemer Typewritten Text
4 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
1009 Reports, Contract Data Requirements List 1 LT (DD Form 1423) (Option Line Item) (Not Separately Priced)
Period of Performance: 02/01/2017 to 01/31/2018
1010 Eurasia/Africa/Latin America/Canada Dental 1 LT Support Services (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1011 OCONUS Pacific Dental Support Services 1 LT (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
1012 Transition-out 1 LT (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2017 to 01/31/2018
2001 Single Enrollment Premium 3792000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Continued ...
5 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
Period of Performance: 02/01/2018 to 01/31/2019
2002 Family Enrollment Premium 5592000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2003 Survivor Benefit-Single Enrollment Premium 24960 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2004 Survivor Benefit-Family Enrollment Premium 40680 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2005 Reimbursement for Costs in Excess of Allowable 1 LT Charges for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2006 Reimbursement for Cost Shares and Additional 1 LT Allowable Charges for Orthodontic Costs Charge for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2007 NIST and Physical & Personnel Security 12 MO (Sustainment Costs) (Firm Fixed Price) (Option Line Item)
Continued ...
jdiemer Typewritten Text 670,390.00 670,390.00 jdiemer Typewritten Text 3,079,570.00 3,079,570.00 jdiemer Typewritten Text jdiemer Typewritten Text
6 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
Period of Performance: 02/01/2018 to 01/31/2019
2008 Incentives 1 LT (Reference Section H.4. which outlines criteria for earning Incentive monies. The Total Amount shown reflects the maximum incentive available.)
(Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2009 Reports, Contract Data Requirements List 1 LT (DD Form 1423) (Option Line Item) (Not Separately Priced)
Period of Performance: 02/01/2018 to 01/31/2019
2010 Eurasia/Africa/Latin America/Canada Dental 1 LT Support Services (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2011 OCONUS Pacific Dental Support Services 1 LT (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
2012 Transition-out 1 LT (Firm Fixed Price) (Option Line Item) Continued ...
jdiemer Typewritten Text 1,400,000.00 1,400,000.00
7 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
Period of Performance: 02/01/2018 to 01/31/2019
3001 Single Enrollment Premium 3792000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3002 Family Enrollment Premium 5592000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3003 Survivor Benefit-Single Enrollment Premium 24960 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3004 Survivor Benefit-Family Enrollment Premium 40680 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3005 Reimbursement for Costs in Excess of Allowable 1 LT Charges for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3006 Reimbursement for Cost Shares and Additional 1 LT Allowable Charges for Orthodontic Costs Charge Continued ...
jdiemer Typewritten Text 678,211.00 678,211.00 jdiemer Typewritten Text 3,233,549.00 3,233,549.00 jdiemer Typewritten Text
8 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F) for OCONUS Claims(Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3007 NIST and Physical & Personnel Security 12 MO (Sustainment Costs) (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3008 Incentives 1 LT (Reference Section H.4. which outlines criteria for earning Incentive monies. The Total Amount shown reflects the maximum incentive available.)
(Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3009 Reports, Contract Data Requirements List 1 LT (DD Form 1423) (Option Line Item) (Not Separately Priced)
Period of Performance: 02/01/2019 to 01/31/2020
3010 Eurasia/Africa/Latin America/Canada Dental 1 LT Support Services (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3011 OCONUS Pacific Dental Support Services 1 LT (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section Continued ...
jdiemer Typewritten Text 1,400,000.00 1,400,000.00 jdiemer Typewritten Text
9 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
3012 Transition-out 1 LT (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
4001 Single Enrollment Premium 3792000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4002 Family Enrollment Premium 5592000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4003 Survivor Benefit-Single Enrollment Premium 24960 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4004 Survivor Benefit-Family Enrollment Premium 40680 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021 Continued ...
10 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
4005 Reimbursement for Costs in Excess of Allowable 1 LT Charges for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4006 Reimbursement for Cost Shares and Additional 1 LT Allowable Charges for Orthodontic Costs Charge for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4007 NIST and Physical & Personnel Security 12 MO (Sustainment Costs) (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4008 Incentives 1 LT (Reference Section H.4. which outlines criteria for earning Incentive monies. The Total Amount shown reflects the maximum incentive available.)
(Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4009 Reports, Contract Data Requirements List 1 LT (DD Form 1423) (Option Line Item) (Not Separately Priced)
Period of Performance: 02/01/2020 to 01/31/2021
4010 Eurasia/Africa/Latin America/Canada Dental 1 LT Support Services (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin Continued ...
jdiemer Typewritten Text 686,128.00 686,128.00 jdiemer Typewritten Text 3,395,226.00 3,395,226.00 jdiemer Typewritten Text jdiemer Typewritten Text 1,400,000.00 1,400,000.00 jdiemer Typewritten Text
11 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4011 OCONUS Pacific Dental Support Services 1 LT (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
4012 Transition-out 1 LT (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
5001 Single Enrollment Premium 3792000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5002 Family Enrollment Premium 5592000 EA
- Enrollee Share -- %
- Government Share -- %
- Total Premium -- (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5003 Survivor Benefit-Single Enrollment Premium 24960 EA
- Government Share -- 100% (Fixed Unit Price)
12 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
(Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5004 Survivor Benefit-Family Enrollment Premium 40680 EA
- Government Share -- 100% (Fixed Unit Price) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5005 Reimbursement for Costs in Excess of Allowable 1 LT Charges for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5006 Reimbursement for Cost Shares and Additional 1 LT Allowable Charges for Orthodontic Costs Charge for OCONUS Claims (Cost Reimbursable, No Fee) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5007 NIST and Physical & Personnel Security 12 MO (Sustainment Costs) (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5008 Incentives 1 LT (Reference Section H.4. which outlines criteria for earning Incentive monies. The Total Amount shown reflects the maximum incentive available.)
(Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5009 Reports, Contract Data Requirements List 1 LT (DD Form 1423) (Option Line Item) Continued ...
jdiemer Typewritten Text 694,140.00 694,140.00 jdiemer Typewritten Text 3,564,988.00 3,564,988.00 jdiemer Typewritten Text jdiemer Typewritten Text 1,400,000.00 1,400,000.00 jdiemer Typewritten Text jdiemer Typewritten Text
13 91
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
(Not Separately Priced)
Period of Performance: 02/01/2021 to 01/31/2022
5010 Eurasia/Africa/Latin America/Canada Dental 1 LT Support Services (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5011 OCONUS Pacific Dental Support Services 1 LT (Firm Fixed Price)
CLIN Include all costs associated with the support service requirements described in Section J, Attachment J-12, Eurasia/Africa/Latin America/Canada and OCONUS Pacific Dental Support Operations (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
5012 Transition-out 1 LT (Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
6001 Phase-out 1 LT The Government intends to only exercise one phase out CLIN in the performance of this contract.
The CLIN (6001-6005) exercised will follow the final period of dental care delivery.
(Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2018 to 01/31/2019
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REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
HT9402-15-R-0001
(A) (B) (C) (D) (E) (F)
6002 Phase-out 1 LT The Government intends to only exercise one phase out CLIN in the performance of this contract.
The CLIN (6001-6005) exercised will follow the final period of dental care delivery.
(Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2019 to 01/31/2020
6003 Phase-out 1 LT The Government intends to only exercise one phase out CLIN in the performance of this contract.
The CLIN (6001-6005) exercised will follow the final period of dental care delivery.
(Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2020 to 01/31/2021
6004 Phase-out 1 LT The Government intends to only exercise one phase out CLIN in the performance of this contract.
The CLIN (6001-6005) exercised will follow the final period of dental care delivery.
(Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2021 to 01/31/2022
6005 Phase-out 1 LT The Government intends to only exercise one phase out CLIN in the performance of this contract.
The CLIN (6001-6005) exercised will follow the final period of dental care delivery.
(Firm Fixed Price) (Option Line Item)
Period of Performance: 02/01/2022 to 01/31/2023
SECTION C
DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
HT9402-15-R-0001 Page C1 of C13 Amendment 0001
C.1. MISSION
The Department of Defense (DoD) through the Defense Health Agency (DHA) has a mission to offer dental care services to eligible TRICARE beneficiaries. In order to fulfill DHA’s mission, the contractor shall provide comprehensive dental care services worldwide to eligible TRICARE beneficiaries under the TRICARE Dental Program (TDP).
C.1.2. Scope
The TDP offers worldwide coverage to all eligible family members of Uniformed Service active duty personnel and to members of the Selected Reserve and Individual Ready Reserve (IRR) and their eligible family members. The TDP geographic area of coverage for the Continental United States (CONUS) includes the 50 United States, the District of Columbia, Puerto Rico, Guam and the U.S. Virgin Islands. Outside the Continental United States (OCONUS) service area includes all other countries, island masses and territorial waters.
C.2. APPLICABLE DIRECTIVES
The following documents form an integral part of this contract and have the same force and effect as if set forth in full text. The TRICARE Manuals provide instruction, guidance and responsibilities to establish contractual requirements for implementation of federal statutes and regulations. In the event of a conflict between the manuals and either statute and/or regulation, which are incorporated in to this contract, the statute and/or regulation takes precedence. When a statute, regulation, or manual changes, the contract requirements will not change until the Contracting Officer changes the contract by modification to the contract. If there is a conflict between the manuals, the order of precedence is (1) TRICARE Policy Manual (TPM); (2) TRICARE Systems Manual (TSM); and (3) TRICARE Operations Manual (TOM). The TRICARE Manuals are located at http://manuals.tricare.osd.mil/ . If the contractor believes that a conflict exists between the incorporated documents, the contractor shall inform the Contracting Officer. Where the TRICARE Manuals state "TRICARE Management Activity" or "TMA" it shall be understood that the name references mean the same as "Defense Health Agency" or
"DHA".
C.2.1. Title 10, United States Code (U.S.C.)., Chapter 55.
C.2.2. 32 CFR Part 199.3, 199.6, 199.9, 199.10 and 199.13.
C.2.3. 36 CFR Part 1222 (data created or received and maintained for the Government by contractors).
C.2.4. 45 CFR Parts 160, 162 and 164 (the Health Insurance Portability and Accountability Act of 1996 (HIPAA) security and privacy standards, transaction and code set standards, National Provider Identifier (NPI) requirements and implementation specifications).
C.2.5. National Institute of Standards and Technology (NIST) Special Publications (SP) 800-53 and 800-53A.
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C.2.6. TRICARE Policy Manual (TPM) 6010.57-M, February 1, 2008 (through change 134).
The following TPM Sections apply:
• Chapter 8, Section 13.1 Adjunctive Dental Care
• Chapter 8, Section 13.2 Dental Anesthesia
C.2.7. TRICARE Operations Manual (TOM) 6010.56-M, February 1, 2008 (through change 143). The following TOM chapters apply:
• Chapter 1, Section 1 - Organization of the TRICARE Management Activity Section 2 - Contract Administration and Instructions (excluding paragraph 4.0 and 5.0) Section 4 - Management (excluding paragraphs 2.2, 2.3, 2.4, 3.1, 3.2, 3.4 and 4.0) Section 5 - Compliance with Federal Statutes Section 6 - Legal Matters
• Chapter 2, Records Management
• Chapter 11, Section 8 - Grievances and Grievance Processing
Addendum A TRICARE Logo
• Chapter 12, Appeals and Hearings
• Chapter 13, Program Integrity
• Chapter 14, Section 2 - Reports and Plans
• Chapter 19, Health Insurance Portability and Accountability Act (HIPAA) of 1996
• Chapter 24, Section 12 - TRICARE Overseas Program (TOP) Point of Contract (POC)
Program
• Appendix A, Acronyms and Abbreviations
• Appendix B, Definitions
C.2.8. TRICARE Systems Manual (TSM) 7950.2-M, February 1, 2008 (through change 73).
The following TSM chapters apply:
• Chapter 1, General Automated Data Processing (ADP) Requirements (Section 1.1, paragraphs 3.4, 3.5 through 3.5.1.7, and 6.0 do not apply to TDP. Paragraph 3.5.2 is optional. Paragraph 11.5.5 does not apply. See Attachment J-5 for further guidance.)
• Chapter 3, Defense Enrollment Eligibility Reporting System (DEERS) (Section 1.4 does not apply to TDP)
C.3. PERFORMANCE REQUIREMENTS
The following section specifies the performance objectives which must be achieved and related tasks for the contract.
C.3.1. The contractor shall sustain or increase enrollment percentage for eligible beneficiaries.
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C.3.1.1. The contractor shall offer multiple avenues of access for continuous and portable open enrollment. Minimum avenues of access will be telephone, paper, and on-line enrollment.
The definition for portable is members’ enrollment can transfer between active duty, Selected Reserve and IRR status (see Attachment J-3 and J-5).
Performance Standards
a) Standard: Enrollment actions shall be processed and monitored in accordance with the TSM Chapter 3, Section 1.5 and Section J, Attachment J-5.
Acceptable Quality Level (AQL): 99% of entries will be accurate and complete.
b) Standard: If an enrollment application and premium payment are received after the 20th day of the month, enrollment will begin on the first day of the second month after the month in which the contractor received the application.
AQL: 95% of applications will be processed timely.
Deliverables M010 Management Report M080 Enrollment and Fee Reconciliation Analysis Report Q030 Enrollment Activity Summary Report S050 Survivor Covered Lives and Utilization Report
C.3.1.2. The contractor shall inform and educate beneficiaries and providers about program benefits.
Performance Standards
a) Standard: The contractor shall comply with its education plan in accordance with Section J, Attachments J-5 and J-6a. Any deviations must be approved by the DHA Dental Care Office 30 calendar days prior to implementation.
Deliverables AP010 Beneficiary and Provider Education Plan R120 MOU with DHA Communications
C.3.2. The contractor shall increase utilization for diagnostic and preventive services.
C.3.2.1. The contractor shall educate beneficiaries about the benefit of utilizing diagnostic and preventive services.
Performance Standards
a) Standard: The contractor shall comply with its education plan in accordance with Section J, Attachments J-5 and J-6a. Any deviations must be approved by the DHA Dental Care Office 30 calendar days prior to implementation.
Deliverables S010 Utilization by Uniformed Services Active Duty (AD) Report
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S020 Utilization by Uniformed Services National Guard Reserve (NGR) Report AP010 Beneficiary and Provider Education Plan
C.3.2.2. The contractor shall educate sponsors/guardians about the benefits of utilizing dental services by one to four year olds.
Performance Standards
a) Standard: The contractor shall comply with its education plan in accordance with Section J, Attachments J-5 and J-6a. Any deviations must be approved by the DHA Dental Care Office 30 calendar days prior to implementation.
Deliverables S010 Utilization by Uniformed Services Active Duty (AD) Report S020 Utilization by Uniformed Services National Guard Reserve (NGR) Report AP010 Beneficiary and Provider Education Plan
C.3.3. The contractor shall provide cost-effective dental care services for enrollees.
C.3.3.1. The contractor shall comply with the most current version of American Dental Association's (ADA) Current Dental Terminology (CDT) manual for covered services and update their systems.
Performance Standards
a) Standard: Within 30 calendar days of the release of the new version, the contractor shall provide the DHA Dental Care Office with a synopsis of their recommended changes for Section J, Attachment J-2, including CDT codes to be added, deleted and/or updated.
AQL: The required recommendation will be submitted within 30 calendar days 100% of the time.
b) Standard: The contractor shall update their systems to reflect the DHA Dental Care Office’s approved CDT code changes no later than January 1st of the effective year.
AQL: System updates will be completed no later than January 1st 100% of the time.
C.3.3.2. The contractor shall provide and maintain access to general and specialty network providers for enrollees.
Performance Standards
a) Standard: The contractor shall establish networks for general dental care in the United States, the District of Columbia, Puerto Rico, Guam and the U.S. Virgin Islands in accordance with 32 CFR 199.13 and Section J, Attachment J-5.
AQL: 95% of enrollees shall have access to a general dentist within 35 driving miles of their place of residence and 21 days of requesting an appointment.
b) Standard: The contractor shall develop, maintain and make available to enrollees, providers and Government representatives an up-to-date list of network providers. This list shall be
HT9402-15-R-0001 Page C5 of C13 Amendment 0001 updated monthly at a minimum. The contractor shall post a provider list on the contractor’s Web site that will allow for searches by multiple criteria.
Deliverables M030 Provider Network Access Report
C.3.3.3. The contractor shall develop agreements with TRICARE OCONUS Preferred Dentists (TOPDs).
Performance Standards
a) Standard: The contractor shall complete agreements with existing providers identified by the Government and for any new providers identified each option period in accordance with Section J, Attachment J-6a.
AQL: The contractor shall complete agreements with 95% of those existing providers identified and any new providers identified each option period.
b)Standard: The contractor shall maintain and make available to enrollees, providers and Government representatives an up-to-date list of TOPDs in accordance with Section J, Attachment J-6a. This list shall be updated monthly at a minimum.
Deliverables M010 Management Report Q040 OCONUS Utilization by Provider Location Report Q050 Location of TRICARE OCONUS Preferred Dentist (TOPD) Agreements
C.3.3.4. The contractor shall process claims to completion for enrollees and providers.
Process to completion is defined in the TOM, Appendix B. Not less than 60 days prior to the start work date, the contractor shall provide the DHA Dental Care Office a copy of the definition and methodology employed for computing claims payment accuracy.
Performance Standards
a) Standard: Process claims to completion in accordance with Section J, Attachments J-5 and J- 6a.
AQL: CONUS Claims 95% within 14 business days of receipt 98% within 30 business days of receipt 100% within 60 business days of receipt
OCONUS Claims 95% within 21 business days of receipt 98% within 30 business days of receipt 100% within 60 business days of receipt
b) Standard: Claim Payment Accuracy in accordance with Section J, Attachments, J-2, J-5 and J- 6a. This standard applies separately to CONUS and OCONUS claims (i.e. not combined).
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AQL: 97% are accurately paid
c) Standard: Claims errors shall be corrected within 10 calendar days of identification of the error. This standard applies separately to CONUS and OCONUS claims (i.e. not combined).
AQL: 99% are corrected
Deliverables M010 Management Report M040 OCONUS Payment Report M060 Worldwide Incurred/Paid Claims Report Q060 OCONUS Denied Services Report S010 Utilization Report by Uniformed Services AD S020 Utilization Report by Uniformed Service NGR S030 Utilization Report CONUS/OCONUS Frequency & Dollar S040 Utilization Report CONUS/OCONUS Denied Services S050 Survivor Covered Lives and Utilization Report A010 Average Allowed Charges Report
C.3.3.5. The contractor shall process appeals to completion for enrollees and providers.
a) Standard: Appeals shall be processed in accordance with 32 CFR 199.22(k) and the TOM, Chapter 12 (Use Section J, Attachment J-9 in place of Figure 12.A-2 of the TOM).
b) Standard: The contractor shall process non-expedited medical necessity and factual reconsiderations to completion.
AQL: 95% within 60 calendar days of receipt 100% within 90 calendar days of receipt
c) Standard: The contractor shall process to completion determinations reversed by appeals.
AQL: 100% within 21 calendar days of receipt
Deliverables M020 Appeals Report R140 Appeals Processing Guidelines, Desk Instructions and Reference Materials
C.3.3.6. The contractor shall process grievances to completion for enrollees and providers.
a) Standard: The contractor shall process grievances to completion in accordance with the TOM, Chapter 11, Section 8.
AQL: 95% within 60 calendar days of receipt
Deliverables M010 Management Report
C.3.3.7. The contractor shall provide readily accessible comprehensive customer service for beneficiaries and providers.
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Performance Standards
a) Standard: The contractor shall provide customer service in accordance with Section J, Attachment J-5.
AQL: Telephone answered by Automated Response Unit - 100% within 20 seconds.
Telephone answered by Customer Service Representative (CSR) - 80% within 30 seconds of selection by caller.
Telephone Call Blockage Rate - 5% or less at all times (measured, at a minimum, hourly) Telephone Call Resolution - 80% during the initial call; 99.9% within 3 business days.
Priority Written and E-mail Correspondence (final response) - 95% within 7 business days of receipt; 99.9% within 20 business days of receipt.
Routine Written and E-mail Correspondence - 85% within 10 business days; 99.9% within 25 business days.
b) Standard: The contractor shall maintain overall customer satisfaction with TDP. The measurement will be based on the annual average of the quarterly customer satisfaction phone surveys conducted by DHA, Defense Health Cost Assessment and Program Evaluation (DHCAPE). The results will be provided to the contractor within 30 calendar days of completing each of the quarterly surveys.
AQL: At least 95% of those surveyed will indicate that, overall, they are at a minimum “somewhat satisfied”.
Deliverables M010 Management Report
C.3.3.8. The contractor shall process orthodontic treatment plan reviews to completion.
This requirement applies only if CLINs X010 and/or X011 are exercised.
a) Standard: Orthodontic treatment plan reviews shall be processed to completion in accordance with Section J, Attachment J-12.
AQL: 95% processed to completion within 10 business days of receipt.
Deliverables M010 Management Report
C.4. Additional Requirements
The following sub-sections provide details of additional requirements for this contract.
C.4.1. System Security
The contractor shall acquire, develop and maintain processes for safeguarding unclassified sensitive DoD information on all contractor/subcontractor systems/networks that store, process or access Government sensitive information in accordance with TSM, Chapter 1, Section 1.1 and Section J, Attachment J-5. The contractor shall implement a minimum level of enhanced
HT9402-15-R-0001 Page C8 of C13 Amendment 0001 safeguarding for unclassified DoD information as defined in the NIST SP 800-53 and 53A, Privacy Act Program Requirements (DoD 5400.11-R), and the Personnel Security Program (DoD 5200.2-R). Government acknowledgement of the contractor's Annual Checklist and Certification for Minimum Level of Enhanced Safeguarding for Unclassified DoD Information (also known as the "Checklist") is required prior to accessing DoD data or interconnectivity with the Government system and testing.
Deliverables M090 Employee Access to DoD IS/Networks Report A050 NIST Certification of Compliance Report A070 Disaster Recovery Test Results Report AP020 Continuity of Operations Plan (COOP) R130 Privacy Impact Assessment
C.4.2. Health Insurance Portability and Accountability Act (HIPAA).
The contractor shall comply with the HIPAA requirements of TOM, Chapter 19.
Deliverables M050 HIPAA/Privacy Complaint Report A060 Risk Assessment Letter of Assurance
R010 Breach Report R080 Designated Standards Maintenance Organization (DSMO) Meeting Summary Report
C.4.3. Transition
The transition-in, transition-out and phase-out of this contract will be conducted according to the requirements stated in Section J, Attachment J-11.
Deliverables W010 Transition-In Status Report W020 Transition-Out and Phase-Out Status Report R030 Transition-In Plan R040 Transition-Out and Phase-Out Plan
C.4.4. Government Furnished Information
C.4.4.1. The Government will furnish an electronic flat file listing of the names and addresses of all known sponsors. The electronic flat file listing will be provided to the contractor no later than the date initial education materials are approved. The contractor must comply with the security requirements stated in C.4.1 prior to receiving the data. Thereafter, a list of newly identified sponsors will be furnished quarterly every Option Period.
C.4.4.2. The Government will provide the contractor the appropriate application software required to access the Defense Manpower Data Center's (DMDC) Defense Eligibility Enrollment
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Reporting System (DEERS) to perform eligibility inquiries and enrollments. The Government will grant the contractor access to DEERS only after the contractor's staff and all subcontractors' staff, that utilize systems which access and maintain TDP data, are compliant with the safeguarding methods for unclassified DoD information, personnel security and clearance requirements stated in C.4.1. The contractor and its subcontractors must be in compliance with C.4.1, no later than 120 days after award.
C.4.4.3. The Government will print and provide to the contractor educational documents as identified in Section J, Attachment J-5.
C.4.5. Records Management
All contractor records generated under this contract shall be maintained in accordance with 36 CFR 1222 and the TOM, Chapter 2.
C.4.6. Management Strategies.
The contractor shall establish and maintain effective management strategies, staff education and training programs, lines of authority, and reporting and coordination interfaces with the Government. The contractor shall comply with the management guidance in the TOM, Chapter 1, Sections 1, 2 (excluding paragraphs 4.0 and 5.0), 4 (excluding paragraphs 2.2, 2.3, 2.4, 3.1, 3.2,3.4 and 4.0), 5, and 6.
Deliverables A040 Proposed Freedom of Information Act (FOIA) Releasable Contract R020 Identification of Systems of Records Report
C.4.7. Quality
The following sub-sections provide details of the quality control components of this contract.
C.4.7.1. Quality Control Program (QCP)
C.4.7.1.1. The contractor shall develop and implement a QCP in accordance with the TOM, Chapter 1, Section 4 (excluding paragraph 2.2, 2.3, 2.4, 3.1, 3.2, 3.4 and 4.0). The contractor shall maintain a QCP that ensures that services are performed in accordance with the contract.
The contractor shall develop and implement procedures to identify, prevent, and correct problems for the duration of the contract.
Deliverables Q010 Quality Control Program (QCP) Report AP30 Quality Control Program (QCP) Plan
C.4.7.1.2. The contractor shall also provide a Web based dental health plan report card that monitors outcome measures for the program. This report card will, at a minimum, monitor access and satisfaction, use of services, effectiveness of care, utilization, membership, utilization
HT9402-15-R-0001 Page C10 of C13 Amendment 0001 of prophylaxes of pregnant and diabetic enrollees, utilization of scaling and root planning of diabetic enrollees, and utilization of the dental accident coverage. The data will be updated on a monthly basis and summarized quarterly.
Deliverables M100 Dental Health Plan Report Card
C.4.7.2. Quality Assurance Surveillance Plan (QASP)
The Government shall monitor the contractors’ performance under this contract in accordance with the Government’s QASP.
C.4.8. Disaster Action Plan
The contractor shall develop a Disaster Action Plan to be implemented when the President of the United States declares an area of the United States or any U.S. territory with a provider network to be a "National Disaster Area" (see Section J, Attachment J-5).
Deliverables R050 National Disaster Action Report
C.4.9. Fraud and Abuse
C.4.9.1. The contractor shall implement a Fraud and Abuse program in accordance with TOM, Chapter 13.
Deliverables Q020 Fraud and Abuse Summary Report A020 Letter of Assurance (Internal Management Control Reviews) A030 OCONUS Summary Report AP040 Fraud Detection and Prevention Strategy and Internal Procedures Plan R060 Terrorist/Beneficiary/Provider Threats Report R070 Free Commerce Interference Report R100 Standard Operating Procedures (Desk Procedures)
C.4.9.2. Potential Fraud and Abuse Cases. The contractor shall refer to DHA any potential case that involves more than a $10,000 loss to the Government and any case involving any loss where patient harm has occurred. See TOM, Chapter 13, Section 2 for further requirements.
C.4.9.3. Post Payment Utilization Reviews. When performing post payment utilization reviews, the contractor shall consider high volume beneficiaries as those beneficiaries whose charges exceed $25,000 during a 12 month reporting period. High volume providers are considered institutional providers whose payments exceed $750,000; individual providers whose payments exceed $100,000; group/clinics whose payments exceed $100,000 (the threshold average is $25,000 per professional provider within the group) during a 12 month reporting period. See TOM, Chapter 13, Section 4 for further requirements.
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C.4.10. Required Data
C.4.10.1. The contractor shall provide the Government with read-only access to their full TDP data set with download capability for data manipulation purposes. Access shall be on-line, and as near real-time as possible. The data set shall include, but not be limited to network providers, non-network providers, enrollment information, claims processing, claims payment, enrollee care and service data. Access is required for the DHA Dental Care Office, Contracting Officer, Contract Specialist, Contracting Officer’s Representative, and the Tri-Service Center for Oral Health Studies (TSCOHS), for a total of 10-15 user accounts.
C.4.10.1.1. The contractor shall train (initial and refresher) and provide secure means for the POCs to access the system(s) for viewing and/or utilization. Initial training shall be completed no later than 30 days prior to the start of Option Period 1. Refresher training shall be provided annually at a minimum. The contractor may provide the training on-site or electronically.
C.4.10.2. The contractor shall work with the Government during transition on the report formats (see Section J, Exhibit A). The contractor shall work with the Government to fully describe the format/data elements (i.e., field descriptions, field lengths, list of allowed entries for each field) to be used for each report and to build/test the reports to be forwarded to the Government.
During the term of the contract the Government may require additional changes to the makeup of these reports (e.g., add or delete data elements or change the format) and the contractor shall implement these changes at no change to the contract price.
C.4.10.3. Military Health System (MHS) Data Repository (MDR). The contractor shall work with the DHA Dental Care Office and DHA, Defense Health Services Systems (DHSS) in developing a TDP Interface Control Document (ICD) describing the data exchange to the MDR.
The purpose of the TDP ICD is to describe the interface that provides the TDP records from the contractor's automated information systems in support of the TDP.
C.4.10.3.1. The contractor shall submit the claims and provider data in accordance with the ICD and Section J, Attachment J-10.
Deliverables M070 MDR Data Claims and Provider Files
C.4.10.3.2. The contractor shall protect the data in accordance with the C2-level protection standards mandated for all "Sensitive Unclassified Systems" as required in the DoD Directive
5200.28 since the data exchanged in this interface contains protected patient level identifiable information and the aggregate data being transmitted by DHSS becomes part of a database that contains sensitive data.
C.4.10.3.3. The contractor shall perform validation checks such as record counts, file formats, source stamps, and date-time stamps on data transferred from the contractor to the MDR as defined in the MDR ICD. When errors are discovered in the data exchange, the contractor will
HT9402-15-R-0001 Page C12 of C13 Amendment 0001 be notified immediately by DHSS operations personnel. If there are systemic problems, Interface Working Group (IWG) counterparts will be contacted by DHSS to work the issues.
C.4.10.4. If data submission mistakes are discovered (e.g., the manner in which the data is submitted leads to incorrect data reporting) during the term of the contract, the contractor shall correct the mistakes within 30 calendar days of notification.
C.4.11. Special Request Reports.
C.4.11.1. Ad Hoc Reports. The Government may request the contractor to submit up to four ad hoc reports per option period at no additional cost.
Deliverables R090 Ad Hoc Management Reports
C.4.11.2. Consolidated Historical Data File. The Government may request the contractor to submit a historical data file up to two times over the life of the contract.
Deliverables R110 Consolidated TDP Historical Data File
C.4.12. Government and Contractor Visits/Meetings
Generally, a 14 calendar day notice will be provided for all meetings hosted by DHA, at one of its Government locations. These meetings are in addition to those stated Section J, Attachment J-11. All contractor travel costs associated with any of these meetings shall be the responsibility of the contractor.
C 4.13. Proper Identification of Contractor Personnel
C.4.13.1. Contractors, including subcontractors at all tiers, shall provide for a clear distinction from Government personnel. Contractor employees shall not act, advertise, or presume to be Government employees, agents, or representatives. Contractor employees are required to appropriately identify themselves as contractor employees at all times, including in telephone conversations, formal and informal written correspondence, paper and electronic, and in any other situation where their actions could be construed as acts of Government officials, unless, in the judgment of the Government, no harm can come from failing to identify themselves.
Contractor employees shall be introduced as contractor personnel and display distinguishing visible identification at all times whether in conversations, meetings, or other forms of communication with Government personnel.
C.4.13.2. Contractor personnel, while performing in a contractor capacity, shall refrain from using their retired or reserve component military rank or title (if applicable) in written or verbal communications associated with the contracts for which they provide services.
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C.4.13.3. The Contractor shall incorporate the substance of this requirement in all subcontracts awarded under this contract.
C.5. Reports and Plans
The contractor shall provide all reports and plans in accordance with Section F.5.
(End of Section)
SECTION D
PACKAGING AND MARKING
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D.1. PACKAGING
Preservation, packaging, and packing for shipment or mailing of all work delivered hereunder, by other than electronic means, shall be in accordance with good commercial practice and adequate to insure acceptance by common carrier and safe transportation at the most economical rate(s).
D.2. MARKING
Each package, report or other deliverable shall be accompanied by a letter or other document which:
D.2.1. Identifies the contract by number under which the item is being delivered.
D.2.2. Identifies the deliverable Item Number…
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