RFP HT001424R0023 - PPQ template.docx

PAST PERFORMANCE QUESTIONNAIRE RFP HT0014-24-R-0023

To the Offeror’s Reference:

The Defense Health Agency's (DHA) Northeastern Markets Contracting (NM-CD) is procuring Internet Protocol Television (IPTV) Services at Walter Reed National Military Medical Center in Bethesda, MD. Past Performance is an important part of the evaluation criteria for this acquisition, so your input is very important.

Please complete the following questionnaire to assist this office’s evaluation of the Offeror’s past performance. A typed (preferred) or handwritten response is sufficient. If you need more space than that provided, please attach additional pages.

Please complete this form no later than August 1, 2024, by 10:00 AM (EDT) and return it the company that provided it to you for their submission to this DHA Contracting Office.

Thank you for your assistance in this source selection. If you have any questions, please contact Judith Meynard Senior Contract Analyst, (support contractor with Amyx Inc.) at judith.s.meynard.ctr@health.mil .

A. EVALUATED CONTRACTOR’S INFORMATION:

Company/Organization Name being evaluated:

Cage Code:

Point of Contact (POC):

Title of POC:

Address:

Telephone Number:

Email address:

B. CONTRACT INFORMATION:

Contract Title/Description:

Contract Number:

Task Order Number (if Applicable):

Status (i.e. On-going, complete):

Contract Amount: (Total amount of base period of performance plus any option period(s) exercised to date)

Type of Contract (e.g. FFP, Cost, etc.):

Performance Period being evaluated:

Place of Performance:

Total Number of Full Time Employees employed:

Title of Position(s) provided by the Offeror

C. CONTRACTING OFFICER REPRESENTATIVE INFORMATION:

COR’s Name:

Telephone Number:

Email:

D. RATING INFORMATION:

E. PERFORMANCE EVALUATION QUESTIONS:

Quality of Services

Performance Rating

(1) The Contractor provided quality services that adhered to contract requirements, specifications, and standards of professional conduct.

(2) The Contractor provided quality personnel that met or exceeded the required qualifications.

(3) The Contractor demonstrated an overall effective and quality management effort.

(4) The Contractor maintained an effective on-going Quality Control Plan to provide for monitoring, analyzing, and improving quality contract performance.

Please provide a rationale for your Quality of Services Rating (required for other than satisfactory rating): ___________________________________________________________________________________________________

Timeliness of Performance/Services

Performance Rating

(1) The Contractor successfully achieved fill-rates established by the contract.

(2) The labor turnover in personnel and other labor categories (to include contracted health care providers) was minimal and did not adversely affect Contractor Performance.

(3) The Contractor consistently demonstrated an ability to quickly recruit HCPs on time to meet the Government’s needs.

(4) The Contractor demonstrated the ability to retain HCPs to support contract/task order requirements so that work schedules would not be disrupted.

(5) The Contractor demonstrated the ability to plan for and provide replacement candidates to include pre-planned absences, unplanned illnesses, or an extended leave of absence.

(6) Credentialing Packages (to include current and complete information) were presented in timely fashion to the applicable facility.

Please provide a rationale for your Timeliness of Performance/Services Rating (required for other than satisfactory rating): ___________________________________________________________________________________________________

Business Relations

Performance Rating

(1) The Contractor had the ability to respond effectively to contract performance issues.

(2) If applicable, the Contractor acted in accordance with any “Non-Compete Clause” Terms and Conditions of the contract.

(3) The Contractor maintained an open line of communication so that the Contracting Officer’s Representative (COR) was apprised of technical and cost issues.

(4) The Contractor cooperated with the Government in providing flexible, proactive, and effective solutions to critical contract issues.

(5) The Contractor provided proactive and effective management of its subcontractors.

(6) The Contractor was able to resolve customer complaints quickly and effectively.

Please provide a rationale for your Business Relations Rating (required for other than satisfactory rating): ___________________________________________________________________________________________________

F. OTHER:

(1) Was a cure notice_____; show cause notice_____; suspension of progress payments, and/or______ termination for default issued to this firm during performance of this contract? If you answered “Yes”, provide an explanation. ______________________________________________________________________________________________________________________________________________________________________________________________________

(2) Based upon the information you provided and using the definitions provided in the evaluation criteria above, please provide your Overall Rating:

Exceptional ______ Very Good ______ Satisfactory ______ Marginal ______ Unsatisfactory ______

COMMENTS: (ALL Unsatisfactory, Marginal, Very Good, or Exceptional Ratings require comments to support the same. Failure to provide comments may render the questionnaire void and may result in it in not being evaluated by the Government): _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Signature of Evaluator:

(Digital CAC signature if possible) __________________________________________________________

Typed Name: __________________________________________________________

Title: __________________________________________________________

Date: __________________________________________________________

Thank you for your support of the Defense Health Agency's (DHA) Northeastern Markets Contracting Division (NM-CD)

I appreciate your valuable time and assistance with this important acquisition!