Award_HT0011-13-F-0047_Newsletter.pdf

TRICARE MANAGEMENT ACTIVITY

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

Net 30 Days

HQ0649

(No Collect Calls)

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

SEE ITEM 9

HT0011-13-R-0063

b. TELEPHONE NUMBER

703-681-5906

8. OFFER DUE DATE/LOCAL TIME

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

27-Sep-2013

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

TPR MEDIA, LLC

DEBRA ZALVAN

284 AMORY ST STE G101

BOSTON MA 02110-1213

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

4HYY5

TEL. 617-524-8861

HT0011

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

DFAS IN VP DAI TMA

8899 EAST 56TH STREET

INDIANAPOLIS IN 46249-1505

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE HT0003 16. ADMINISTERED BY

TRICARE MANAGEMENT ACTIVITY - OCMO

THERESA HART RNC MS

7700 ARLINGTON BLVD

FALLS CHRUCH VA 22042

GS-35F-0455X 27-Sep-2013 HT0011-13-F-0047

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SHEILA MIRRIELEES

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

519130

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

Robert LeBlanc / Contract Officer

TEL: EMAIL: Robert.LeBlanc@tma.osd.mil

See Schedule $173,573.00

0 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS: SEE SCHEDULE

.OFFER DATED 27-Sep-2013 YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

X

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X

X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

HT0011-13-F-0047

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Lot $161,073.00 $161,073.00 Intellectual Property

FFP

E Pregnancy and Parenting. 6 Month Bridge. POP 9/30/13 to 3/29/14 in accordance with performance work statement in Section C.

FOB: Destination

NET AMT $161,073.00

000101 $0.00 Funding for CLIN 0001

FFP

NET AMT $0.00

ACRN AA

CIN: HT000332276184000101

$161,073.00

0002 Lot $12,500.00 ODCs

COST

E-Pregnancy and Parenting. 6 Month Bridge. POP 9/30/13 to 3/29/14 in accordance with performance work statement in Section C.

ESTIMATED COST $12,500.00

000201 $0.00 Funding for CLIN 0002

FFP

NET AMT $0.00

ACRN AA

CIN: HT000332276184000201

$12,500.00

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 000101 N/A N/A N/A Government 0002 N/A N/A N/A Government 000201 N/A N/A N/A Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 30-SEP-2013 TO

29-MAR-2014

N/A TRICARE MANAGEMENT ACTIVITY -

OCMO

THERESA HART RNC MS

7700 ARLINGTON BLVD

FALLS CHRUCH VA 22042

703-681-7518

HT0003

000101 N/A N/A N/A N/A

0002 POP 30-SEP-2013 TO

29-MAR-2014

N/A TRICARE MANAGEMENT ACTIVITY -

OCMO

THERESA HART RNC MS

7700 ARLINGTON BLVD

FALLS CHRUCH VA 22042

703-681-7518

HT0003

000201 N/A N/A N/A N/A

ACCOUNTING AND APPROPRIATION DATA

AA: 970130.1313D-1884 0101010100807700 252.30 044226 PRC36184

AMOUNT: $173,573.00

CIN HT000332276184000101: $161,073.00

CIN HT000332276184000201: $12,500.00

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Pregnancy and Parenting 2013 6 month Bridge Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide Electronic Pregnancy, parenting and breastfeeding email distributed to enrolled beneficiaries. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide services and materials required to deliver a subscription providing MHS beneficiaries access to weekly emails inclusive of the Department of Defense/Veterans Administration Clinical Practice Guideline for Pregnancy from the gestational age of (7) weeks until childbirth, with conversion to a parenting, child growth and development newsletter for up to age 1 year old, delivered to each participant’s email. A breastfeeding module begins at 34 weeks gestation until the infant is 1 year old. Emails will contain no advertisement or support of commercial products.

1.2 The product will have a customizable capability for 25 MTFs as designated by the Contracting Officer’s Representative (COR).

1.3 A Department of Defense standardized version will have no customization – the COR will appoint one centralized Point of Contact (POC) for managing this version.

1.4 Vendor will provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to support distribution of the Electronic Pregnancy, parenting and breastfeeding email distributed to enrolled beneficiaries. In addition, the Vendor is responsible for the education of assigned POCs at MTFs and the central POC in the use of their product except for those items specified as government furnished property and services. The Vendor shall perform to the standards in this contract.

1.5 Background: This type of program has been shown to empower recipients with the use of just in time self-care information related to pregnancy, breastfeeding, newborn growth and development. The largest MHS beneficiary population is young, technologically savvy, culturally and ethnically diverse. Geographically removed from their family or origin and or support systems through assignment or deployment this newsletter will provide current, accurate resources for this unique population. This newsletter supports the need for information, validation and ‘normality’ to assist in mitigation of the unique stresses for this population.

The email service is a tool used to continue a positive relationship with the patient, their providers and MTF staff who serve them. Enhanced communication, consistent content, and reinforced education produce an informed collaborative relationship with patients and providers.

Provisions of evidence based material promotes appropriate use of healthcare resources due to anticipatory guidance provided by the content designed specifically for parents and soon to be parents.

Consumers more engaged in their health care expect more information and choices from their providers. Consumers who are educated in wellness based self-care, expect to be integrated into health care decisions. Providing evidence-based literature, consistent health care information about pregnancy, breastfeeding and child development, is expected to strengthen partnerships between the MHS beneficiaries and their health care providers, and impact unnecessary costs.

The MHS quadruple aim promotes the engagement in self-care and participation in healthcare decisions by beneficiaries.

Benefits of evidence based practices are:

Consistent practice with focus of high quality, safe and cost effective care;

Consistent quality patient outcomes;

Appropriate use of the healthcare system by empowering patients in decision making;

Improved personal and population health, beginning with pregnancy and parenthood;

and, Adoption of wellness practices that are expected to result in substantial cost savings.

1.3 Objectives:

Augment beneficiary knowledge and understanding at vulnerable times of development (pregnancy and new parents).

Deliver age and developmental stage appropriate information electronically to prenatal and parent population.

Provide information in technologically appropriate format for patients age 15-40.

Empower patients through knowledge to practice wellness based behaviors, appropriate prenatal care, breastfeeding for six months beyond delivery and evidence based parenting skills to positively impact the health of themselves and their families.

Improve sources of patient education on pregnancy and parenting with evidence- based information, improve patient satisfaction and facilitate patient partnerships with their MTFs or providers to achieve the highest possible health care outcomes.

1.4 Scope: This PWS outlines the services and materials required to procure a subscription providing MHS beneficiaries access to weekly emails inclusive of Department of Defense/Veterans Administration Clinical Practice Guideline for Pregnancy from gestational age 7 weeks to up to 1 year old post-partum delivered to the participants email address. A breastfeeding module begins at 34 weeks of pregnancy until the infant is 1 year old. The product shall have a customizable capacity for up to 25 MTFs allowing some customizing of content, resources and alerts delivered weekly and ad hoc. The material will be free from advertisement and or endorsement.

Customize Facility Base

ARMY Womack Ft. Bragg Tripler Ft. Shafter Darnall Ft. Hood Madigan Joint Base Lewis McCord Evans Ft. Carson Blanchfield Ft. Campbell Beaumont Ft. Bliss Winn Ft. Stewart Landstuhl Germany Martin Ft. Benning Reynolds Ft. Sill

Air Force 59th Med Lackland 1st Med Langley 96th Med Eglin 3rd Med Elmendorf 99th Med Callaghan

Navy NMC Portsmouth NMC San Diego NH Camp LeJeune NH Camp Pendleton

NH Okinawa NH Jacksonville NH Bremerton

JTF CAP MED Walter Reed National Military

Medical Center

DeWitt Ft. Belvoir

1.5 Period of Performance: 6 month bridge 29 SEPT 2013 to 29 MARCH 2014

1.6 General Information

1.6.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which their work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his Quality Control system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Contractor must do to ensure that their performance meets performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 9am to 5pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at contractor’s facility.

1.6.6 Type of Contract: The government will award a (firm fixed 6 month bridge).

NA 1.6.7 Security Requirements: NA (Not Applicable)

NA1.6.7.1 Physical Security: NA (Not Applicable)

NA 1.6.7.2 Key Control: NA (Not Applicable)

NA 1.6.7.2.1. NA (Not Applicable)

NA 1.6.7.2.2. NA (Not Applicable)

NA 1.6.7.3 Lock Combinations: NA (Not Applicable)

1.6.8 Special Qualifications: NA (Not Applicable)

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend one post bridge award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the Vendor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel: The follow personnel are considered key personnel by the government.

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 am to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

Contract Manager and Alternate, 1.6.12.1.1 The Contract Manager and Alternate must have 24 semester hours in mathematical, engineering, and/or quantitative analysis courses.

NA1.6.12 Identification of Contractor Employees: NA (Not Applicable)

1.6.13 Contractor Travel Contractor will be required to travel within CONUS and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. Travel during bridge not to exceed budget amount.

1.6.14 Other Direct Costs Training and education for MTF POCs will require preapproval of the COR and not to exceed budgeted amount. This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues.

1.6.15 Data Rights The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 PHASE IN/PHASE OUT PERIOD To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the 10 day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6.18 WAWF

Invoicing and Receiving Report Instructions

The Contractor is responsible for submitting invoices and initiating receiving reports electronically through Wide Area Work Flow – Receipt and Acceptance (WAWF) for goods and services rendered under this Contract. For fixed price contracts, the WAWF 2 IN 1 format (for services), and the COMBO format (only for supplies or equipment), are the preferred methods of processing electronic invoices and receiving reports within TMA. Back up documentation (such as timesheets, etc.) can be included and attached to WAWF documents as requested by the responsible COR. Attachments created in any Microsoft Office product are attachable to the invoice in WAWF.

Contractor personnel (WAWF Vendor role) shall self-register at the web site:

https://wawf.eb.mil/, and be activated by the Contractor’s designated Electronic Business Point of Contact. WAWF training is available on the internet at http://wawftraining.com.

The Contractor shall submit invoices for payment and initiate receiving reports every month.

The Government shall process invoices for payment and associated receiving reports every month.

Prior to submitting the first WAWF-RA electronic form for a given task order, Contractors should first coordinate with the assigned TMA COR.

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports.

As prescribed in 232.7004, use the following clause:

ELECTRONIC SUBMISSION OF PAYMENT REQUESTS AND RECEIVING REPORTS (MAR

2008)

(a) Definitions. As used in this clause—

(1) “Contract financing payment” and “invoice payment” have the meanings given in section

32.001 of the Federal Acquisition Regulation.

(2) “Electronic form” means any automated system that transmits information electronically from the initiating system to all affected systems. Facsimile, e-mail, and scanned documents are not acceptable electronic forms for submission of payment requests.

However, scanned documents are acceptable when they are part of a submission of a payment request made using Wide Area WorkFlow (WAWF) or another electronic form authorized by the Contracting Officer.

(3) “Payment request” means any request for contract financing payment or invoice payment submitted by the Contractor under this contract.

(b) Definitions. Important to the WAWF Process

(1) Acceptor: The organization or person designated in block 15 of the SF 1449 (cover page of the purchase request) who accepts the products or services tendered. The acceptor has a unique DoDAAC (Department of Defense Activity Address Code) shown in the upper right had box of block 15 that must be used to notify the acceptor that an electronic invoice is pending.

(2) DoDAAC: As stated above, an acronym for Department of Defense Activity Address Code. This code unique to each organization in the Department of Defense. Knowledge of what DoDAAC codes must be input into WAWF electronic invoices is crucial to the payment process as it alerts the acceptor that an invoice is pending for acceptance and alerts the payment office that a completed action is ready to process for payment.

(3) Payment Office: The location of the Defense Finance and Accounting Service (DFAS) office shown in block 18a of the SF 1449 that will process your electronic invoices. The payment office also has a unique DoDAAC.

(c) Options within WAWF include a "combo" for supply items, a 2-in-1 invoice for service contracts and a "stand-alone" invoice. It is recommended that the use of, stand-alone invoices be avoided. The matching of "stand-alone" invoices by DFAS offices requires invoices and receiving reports be separately or individually submitted by the vendor and the receiving activity and can routinely cause lengthy delays and possible rejection because they do not appear together and therefore must be individually matched and then verified. The use of the "combo" or "2-in-1" does not present this problem and avoids the attendant delays associated with matching. Detailed instructions on how to create an invoice, as well as other topical issues, can be found at the WAWF training website at http://www.wawftraining.com.

(d) A key, important, and imperative step for vendors to take is to e-mail notification to the acceptor identified in the contract in block 15 by clicking on the "Send More E-Mail Notifications" link in WAWF upon submission of the electronic invoice instrument (combo or 2-in1). This step provides notice to the acceptor of your pending invoice. Except as provided in paragraph (c) of this clause, the Contractor shall submit payment requests and receiving reports using WAWF, in one of the following electronic formats that WAWF accepts: Electronic Data Interchange, Secure File Transfer Protocol, or World Wide Web input. Information regarding WAWF is available on the Internet at https://wawf.eb.mil/.

(e) The Contractor may submit a payment request and receiving report using other than WAWF only when—

(1) The Contracting Officer authorizes use of another electronic form. With such an authorization, the Contractor and the Contracting Officer shall agree to a plan, which shall include a timeline, specifying when the Contractor will transfer to WAWF;

(2) DoD is unable to receive a payment request or provide acceptance in electronic form;

(3) The Contracting Officer administering the contract for payment has determined, in writing, that electronic submission would be unduly burdensome to the Contractor. In such cases, the Contractor shall include a copy of the Contracting Officer’s determination with each request for payment; or

(4) DoD makes payment for commercial transportation services provided under a Government rate tender or a contract for transportation services using a DoD-approved electronic third party payment system or other exempted vendor payment/invoicing system (e.g., PowerTrack, Transportation Financial Management System, and Cargo and Billing System).

(f) The Contractor shall submit any non-electronic payment requests using the method or methods specified in Section G of the contract.

(g) In addition to the requirements of this clause, the Contractor shall meet the requirements of the appropriate payment clauses in this contract when submitting payment requests.

(h) The Contractor is responsible for submitting invoices and initiating receiving reports electronically through Wide Area Work Flow – Receipt and Acceptance (WAWF) for goods and services rendered under this Contract. Contractors should use the WAWF cost voucher format to bill on cost-reimbursement contracts, including Time and Materials and Labor Hour (T&M and LH) contracts. For cost-reimbursement, T&M and LH contracts, the DCAA has sole authority for verifying claimed costs and approving interim payment requests, and the Contracting Officer has the sole authority for approving final payment requests. Information on completing a WAWF Cost Voucher is available on the internet at http://wawftraining.com. WAWF documents are routed using specific location codes. To insure proper routing the following WAWF location codes are provided for this contract:

Pay DoDAAC: HQ0649

Admin DoDAAC: HT0003

Service Approver / Ext.:

Theresa A. Hart / FTMPSD

Self registration for the use of WAWF can be accomplished at https://wawf.eb.mil/index.html.

For assistance in registering contact:

1-866-618-5988

COMMERCIAL: 801-605-7095

CSCASSIG@CSD.DISA.MIL

Helpful training on the use of WAWF for the submission of invoices is available on line at http://www.wawftraining.com.

(i) Questions concerning payments:

(1) DFAS Indianapolis at 1-888-332-7366. You will need to have the delivery/purchase/contract number ready when calling about payments.

(2) Payment and receipt information can be accessed at the DFAS website https://myinvoice.csd.disa.mil/.You will need to have the delivery/purchase/contract number or invoice number to inquire about the payment.

When initiating documents within WAWF, Contractors must use the appropriate two-part TMA location code to include BOTH the Government Acceptor DoDAAC / Extension (Ext) fields and the Local Processing Office (LPO) DoDAAC / Extension fields as displayed within the WAWF application and illustrated below:

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS

ACOR Alternate Contracting Officer's Representative CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 CO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

NA3.1. Services NA (Not Applicable)

NA3.2 Facilities NA (Not Applicable)

NA3.3 Utilities NA (Not Applicable)

NA3.4 Equipment NA (Not Applicable)

NA3.5 Materials NA (Not Applicable)

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

NA4.2 Secret Facility Clearance NA (Not Applicable)

4.3. Materials The Contractor shall provide the MHS with a standardized informational brochure template promoting the electronic newsletter and breastfeeding modules. The template shall provide a highlight of the standardized DoD format of the pregnancy and parenting newsletter to promote patient enrollment. Newsletter content and format of all modules will be provided to MTF staff and providers to allow for review of the information. Providers and staff can use the information provided to reinforcement and provide consistent education to the patients. The documents for marketing and training will be coordinated and approved by the COR prior to disseminating to the MTFs.

Training of MTF staff will be provided on access to enrollment of patients, patient tracking, and customization annually. Training will be done by telephone conferencing or electronic means,, with provision of training materials by the contractor. Contractor staff will be available to MTF staff to trouble shoot or problem solve in a consistent time frame to be developed.

4.4. Equipment. The Contractor shall provide resources and equipment to communicate verbally and visually with MTF POCs to conduct training, meeting and seminars.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for MHS expectant and new parents at designated MTFs shall have the opportunity to sign up and receive weekly newsletters. This email newsletter shall be provided to MHS beneficiaries on a weekly basis beginning at the time of sign up and ending on at 1 year of age. This service will be delivered to the email of participating beneficiaries. Site will include links to current evidence based organizations and educational material including the MHS CPG for uncomplicated pregnancy and the American Academy of Pediatrics, at a minimum.

The Contractor shall provide a breastfeeding module that addresses nationally recognized trends and updated national health objectives to include the Ten Steps to Successful Breastfeeding.

This program will further promote the benefits of breastfeeding and support breastfeeding mothers with links to current evidence based organizations and educational material including La Leche at a minimum. Breastfeeding is widely acknowledged as the ideal form of nutrition for infants. Because of this, increasing the incidence and duration of breastfeeding is a major goal in The Surgeon Generals Call to Action to Support Breastfeeding 2011 and Healthy People 2020.

5.2. Task Heading.

The contractor shall provide quarterly reports that includes a Summary of beneficiary feedback and utilization Enrollment and disenrollment by number and percentage per MTF and MHS wide Updates on information/content of patient information.

5.#. Contractor Management Reporting (Cmr)

5.#. Enterprise-Wide Contractor Manpower Reporting Application (eCMRA) "The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the TMA/OCMO via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than May 31 of the bridge time frameyear,. Contractors may direct questions to the help desk at help desk at:

http://www.ecmra.mill.

PART 6

OTHER TERMS, CONDITIONS, AND PROVISIONS

6.0 Other Terms, Conditions, and Provisions

6.1 Non-Disclosure /Non-Use Agreement – Deliverable #

The Contractor shall ensure that the Non-Disclosure/Non-Use Agreement (Attachment to PWS) (Deliverable #1) is signed by all staff assigned to or performing on this Task order before performing any work, including all subcontractors and consultants. The Non-Disclosure/Non- Use Agreement shall be cosigned by a corporate official (Contractor Task Manager or higher).

The Contractor shall also ensure that all staff understand and adhere to the terms of the non-disclosure statement, protecting the procurement sensitive information of the Government and the proprietary information of other Contractors. Assignment of any staff member who has not executed this statement or failure to adhere to this statement shall constitute default on the part of t

6.2 Information Assurance

The contractor shall comply with DoD Directive 8500.1, "Information Assurance (IA)," DoD Instruction 8500.2, "Information Assurance (IA) Implementation," DoD Directive 5400.11, "DoD Privacy Program," DoD 6025.18-R, "DoD Health Information Privacy Regulation," and DoD 5200.2-R, "Personnel Security Program Requirements."

Follow the TMA Privacy Office guidelines for submittal of Automated Data Processor/Information Technology (ADP/IT) security clearances and ensure all contractor personnel are designated as ADP/IT-I, ADP/IT-II, or ADP/IT-III where their duties meet the criteria of the position sensitivity designations. Contact the TMA Privacy Office for guidance on the appropriate ADP/IT levels for personnel on the contract. The TMA Privacy Office procedures for personnel security are listed on the following website:

http://www.tricare.osd.mil/tmaprivacy/personnel-security.cfm

Initiate, maintain, and document personnel security investigations appropriate to the individual's responsibilities and required access to Military Health System (MHS) Sensitive Information (SI).

Immediately report to the TMA Privacy Office and deny access to any automated information system (AIS), network, or MHS SI information if a contractor employee filling a sensitive position receives an unfavorable adjudication, if information that would result in an unfavorable adjudication becomes available, or if directed to do so by the appropriate government representative for security reasons.

Ensure that all contractor personnel receive information assurance (IA) training before being granted access to DoD AISs/networks, and/or MHS SI information.

6.2.1 Information Assurance

1. General Security Requirements. The Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all Government data, to ensure the confidentiality, integrity, and availability of government data. As a minimum, this shall include provisions for personnel security, electronic security and physical security as listed in the sections that follow:

2. Health Insurance Portability and Accountability Act (HIPAA). The contractor shall comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) (P.L. 104-191) requirements, specifically the administrative simplification provisions of the law and the associated rules and regulations published by the Secretary, Health and Human Services (HHS) and the published TRICARE Management Activity (TMA) implementation directions. This includes the Standards for Electronic Transactions, the Standards for Privacy of Individually Identifiable Health Information and the Security Standards. It is expected that the contractor shall comply with all HIPAA-related rules and regulations as they are published and as TMA requirements are defined (including identifiers for providers, employers, health plans, and individuals, and standards for claims attachment transactions).

3. Personnel Security.

3.1 The contractor shall comply with DoD Directive 8500.1, "Information Assurance (IA)," DoD Instruction 8500.2, "Information Assurance (IA) Implementation," DoD Directive 5400.11, "DoD Privacy Program," DoD 6025.18-R, "DoD Health Information Privacy Regulation," and DoD 5200.2-R, "Personnel Security Program Requirements."

3.2 Contractor responsibilities for ensuring personnel security include, but are not limited to, meeting the following requirements:

3.2.1 Follow the TMA Privacy Office guidelines for submittal of Automated Data Processor/Information Technology (ADP/IT) security clearances and ensure all contractor personnel are designated as ADP/IT-I, ADP/IT-II, or ADP/IT-III where their duties meet the criteria of the position sensitivity designations. Contact the TMA Privacy Office for guidance on the appropriate ADP/IT levels for personnel on the contract. The TMA Privacy Office procedures for personnel security are listed on the following website: http://www.tricare.osd.mil/tmaprivacy /personnel-security.cfm

3.2.2 Initiate, maintain, and document personnel security investigations appropriate to the individual's responsibilities and required access to Military Health System (MHS) Sensitive Information (SI).

3.2.3 Immediately report to the TMA Privacy Office and deny access to any automated information system (AIS), network, or MHS SI information if a contractor employee filling a sensitive position receives an unfavorable adjudication, if information that would result in an unfavorable adjudication becomes available, or if directed to do so by the appropriate government representative for security reasons.

3.2.4 Ensure that all contractor personnel receive information assurance (IA) training before being granted access to DoD AISs/networks, and/or MHS SI information.

4. Electronic Security.

4.1 Contractor Information Systems (IS)/networks that are involved in the operation of systems in support of the DoD Military Health System shall operate in accordance with controlling laws, regulations, and DoD policy.

4.2 Certification & Accreditation (C&A) requirements apply to all DoD and contractor's IS/networks that receive, process, display, store or transmit DoD information. The contractor shall comply with the C&A process for safeguarding SI. Certification is the determination of the appropriate level of protection required for IS/networks.

Certification also includes a comprehensive evaluation of the technical and non-technical security features and countermeasures required for each system/network.

4.3 Accreditation is the formal approval by the government to operate the contractor's IS/networks in a particular security mode using a prescribed set of safeguards at an acceptable level of risk. In addition, accreditation allows IS/networks to operate within the given operational environment with stated interconnections; and with appropriate level of protection for the specified period.

4.4 The contractor shall comply with C&A requirements, as specified by the government that meet appropriate DoD Information Assurance requirements. The C&A requirements shall be met before the contractor's system is authorized to access DoD data or interconnect with any DoD IS/network that receives, processes, stores, displays or transmits DoD data. The contractor shall initiate the C&A process by providing the Contracting Officer, within 60 days following contract award, the required documentation necessary to receive an Approval to Operate (ATO). The contractor shall make their IS/networks available for testing, and initiate the C&A testing four months (120 days) in advance of accessing DoD data or interconnecting with DoD IS/networks.

The contractor shall ensure the proper contractor support staff is available to participate in all phases of the C&A process. They include, but are not limited to:

o Attending and supporting C&A meetings with the government o Supporting/conducting the vulnerability mitigation process o Supporting the C&A Team during system security testing

4.5 Contractors must confirm that their IS/networks are locked down prior to initiating testing.

o Conformation of system lock down shall be agreed upon during the definition of the C&A boundary and be signed and documented as part of the System Security Authorization Agreement (SSAA) o Locking down the system means that there shall be no changes made to the configuration of the system (within the C&A boundary) during the C&A process

4.6 Any re-configuration or change in the system during the C&A testing process will require a re-baselining of the system and documentation of system changes.

4.7 Vulnerabilities that have been identified by the government as "must-fix" issues during C&A process must be mitigated according to the timeline identified by the Government Representative. C&A Checklists are provided for complying DoD C&A requirements. Reference material and C&A tools may be obtained at:

http://www.tricare.osd.mil/tmis_new/ia.htm.

4.7.1 A request for a waiver to the C&A requirements may be submitted for temporary testing and other usual circumstances. A waiver request must be submitted, in writing, to the Designated Approving Authority (DAA). The request must include mitigation strategies that ensure adequate protection measures and security controls are in place (for example: air gapping a testing network).

4.8 Information Assurance Vulnerability Management (IAVM). The contractor shall implement an information assurance vulnerability management program. The DoD IAVM program provides electronic security protections against known threats and vulnerabilities. The IAVM program requires the registration of AIS system assets, which then allows for the timely dissemination of critical vulnerability information. It also assists in the documentation and tracking of compliance, providing increased electronic security to MHS systems. As part of the program, the contractor shall provide a primary and secondary point of contact in the Vulnerability Management System (VMS) and to the MHS Information Assurance Vulnerability Alert (IAVA) Monitor. The point of contact shall provide, upon receipt of a vulnerability message, an acknowledgment of receipt via the VMS. The contactor shall thoroughly test all mitigations for the vulnerability, and upon applying the mitigation to the system, report compliance in the VMS. Receipt and compliance messages to the government shall occur within the stipulated time window, as stated in the vulnerability message or in the VMS.

4.8.1 The contractor shall ensure AIS assets that are under development are registered in the VMS and have all applicable electronic patches installed for the system (1) when the system is delivered to the Government, or (2) if the AIS assets are used to store or process Government data prior to delivery (such as when being used in testing and development).

4.8.2 Guidance regarding the requirement for IAVM is contained in the DoD Information Assurance Vulnerability Alert (IAVA) December 30, 1999 memorandum and Chairman of the Joint Chiefs of Staff Manual (CJCSM) 6510.01 (Appendix A to Enclosure B) provides additional reference information. Implementation is addressed in the Defense Information Systems Agency (DISA) IAVA Process Handbook, Version 2.1, June 11, 2002. An asset is defined as any hardware device, such as a router, firewall, server, or an operating system image accessed by more than one user. Primary servers and the workstations that they support are assets that must be registered in the VMS. The DISA VMS web enabled application is used to disseminate IAVAs, Information Assurance Vulnerability Bulletins (IAVBs), and Information Assurance Technical Advisories down to the System Administrator (SA) and applicable personnel throughout the chain of command.

4.8.3 The contractor shall maintain any development environments in accordance with TMA Information Assurance IA best practices and operational requirements. During product development for the government, the contractor shall ensure that all IA mitigation strategies have been applied to the development environment prior to any Government data being loaded onto any assets or software for testing or delivery.

4.8.4 IA mitigation strategies include security updates, service packs, and changes to operating procedures as physical and cyber vulnerabilities are detected. Operating system, routers, servers, development platforms and the application being delivered to the government shall be in compliance with all known applicable Department of Defense Computer Emergency Response Team (DoD-CERT) Alert, Bulletin, and Technical Advisory Notices published during the past 36 months.

4.8.5 Disposing of Electronic Media. Vendors shall follow the DoD standards, procedures, and use approved products to dispose of unclassified hard drives and other electronic media, as appropriate, in accordance with DoD Memorandum "Disposition of Unclassified Computer Hard Drives," June 4, 2001. Vendors are required to also follow DoD guidance on sanitization of other internal and external media components in DODI

8500.2 "Information Assurance (IA) Implementation," 6 Feb 2003 (see PECS-1 in enclosure 4 Attachment 5) and DoD 5220.22-M "Industrial Security Program Operating Manual (NISPOM)," (Chapter 8).

4.9 Ports Protocols and Services. Vendors shall follow all current DoD and Defense Information Systems Agency (DISA) standards and requirements for acceptable Ports, Protocols, and Services. Any requests for exception to using the current DISA Ports, Protocols, and Services standards requires an request for exception sent through the Program Manager to the DAA.

4.10 Public Key Infrastructure and Encryption. Vendors shall follow the DoD standards, policies, and procedures…