StatementOfWork.pdf

DEPARTMENT OF HOMELAND SECURITY

United States Secret Service

Forensic Services Division

Photographic Equipment Maintenance and Repair

Statement of Work

1.0 General

1.1 Mission

The Mission of the Forensic Services Division (FSD) is to provide accurate and timely forensic examinations, training and consultation, and meet visual communication requirements in support of the mission of the U.S. Secret Service (USSS).

1.2 Introduction

FSD is one of approximately three hundred laboratories, worldwide, that is accredited by the American Society of Crime Laboratory Directors/Laboratory Accreditation Board

(ASCLD/LAB) in order to ensure the highest quality of the work product, security of evidence, and impartial rendering of opinions.

The Judicial System recognizes ASCLD/LAB as the best measure of competency in forensic analysis.

Each branch in FSD brings specialized knowledge, and working as a team, provides the

USSS with a division that is state-of-the-art.

1.3 Objective

The USSS intends to award a five year fixed priced Purchase Order (PO) for preventive maintenance and repair services for photographic equipment owned and operated by the

FSD- Photographic Division. The PO will be structured to have a base period of one year with four-one year options.

1.4 Scope

The Vendor shall provide all labor, materials, equipment, and transportation to perform monthly preventive maintenance for each of the following equipment:

One (1) Noritsu QSS 3302 SM Printer

One (1) Noritsu QSS 3311 SM Printer

One (1) Noritsu QSS 3704 SM Printer

Two (2) 44 inch HP Z3100 printers

One (1) 24 inch HP Z3200 printer

One (1) Wing Lynch P2000 Film Processor

One (1) 42 inch Wide Format Flatbed Scanner

One (1) Epson Expression 1100X Scanner

This equipment list is all-inclusive, only. The vendor shall be able to service each item above. No splitting or partial item list servicing shall be authorized.

This Noritsu equipment, in particular, is highly advanced and highly technical in nature.

Therefore, the level of effort required for service is considered above the scope of most commercial office equipment currently utilized in both U.S. public and private sectors.

Out of the above listed equipment, emergency repairs, including parts and labor, shall be provided for the following:

One (1) Wing Lynch P2000 Film Processor

1.5 Type of Contract

This award shall be a firm fixed price Purchase Order.

2.0 Specific Requirements/Tasks

Task 1: Preventative Maintenance, Monthly

The Vendor shall provide qualified personnel to perform all requirements specified in this

Statement of Work.

The Vendor shall perform 12 Preventive Maintenance (PM) inspections at one (1) month intervals. The Vendor shall perform all service using the appropriate methods and tools to maintain covered equipment in optimum and efficient operational condition in accordance with manufacturer’s latest published specifications.

Service shall include, but not be limited to the following:

1. Cleaning and inspection of chemical pumps and hoses.

2. Cleaning and inspection of transport racks, gears, mechanical parts and chemical tanks.

3. Cleaning and inspection of electrical systems including micro switches, sensors and microprocessor boards.

4. Cleaning and inspection of external surfaces.

5. Inspect and change chemistry as needed or requested.

6. Operational tests upon completion of inspections and maintenance services.

Task 2: Emergency Repairs, As Required

In the event of equipment failure or malfunction, the Vendor shall provide emergency repair service on an “on-call” basis. Service response time shall be provided in keeping with the Vendor’s normal business practices. Emergency repairs shall be performed with the intent of minimizing the duration of out of service time. Repairs shall be completed within 24 hours after notification.

Task 2 Emergency Repairs, applies to the following equipment, only:

One (1) Wing Lynch P2000 Film Processor

Emergency services shall be authorized by FSD on an individual job basis (labor hour), invoiced, and paid separately from this Purchase Order through the use of a Government

Purchase Card.

Task 3: Replacement Parts and Installation, As Required

Replacement parts, including installation labor, shall be authorized by FSD on an individual job basis (fixed priced), invoiced, and paid separately from this Purchase

Order through the use of a Government Purchase Card.

Task 3, Replacement Parts and Installation, applies to the following equipment, only:

One (1) Wing Lynch P2000 Film Processor

The Vendor shall provide replacement parts, which shall be new, only. No reconditioned parts shall be authorized under this Statement of Work.

Security Requirements

Vendor access to classified information is not currently required under this SOW.

The Vendor and his/her employees and sub-contractors shall be citizens of the United

States.

Vendor employees shall undergo a favorable Suitability Assessment as determined by the

U.S. Secret Service’s Security Clearance Division’s, Clearance and Access Branch

(SCD-CAB) prior to performing any work within U.S. Secret Services controlled access facilities, or on U.S. Secret Service’s information technology systems. Additional

Suitability Assessments will be required for continued work requirements as determined by SCD-CAB, but no less than once every two years, as needed.

When work performance requirements exceed Non-Sensitive standards; additional

Suitability Assessment reviews will be required prior to access being granted, specifically;

Contract employees who provide support in Low Risk positions must have undergone a minimum of a Tier 1/NACI (National Agency Check and Inquiries) level background investigation within the last 10 years; or otherwise be the subject of a favorable USSS controlled Tier 1/NACI background investigation.

Contract employees who provide support in Moderate or High positions must have undergone a minimum of a Tier 4a/BI (Background Investigation) level background investigation within the last 5 years; or otherwise be the subject of a favorable USSS controlled Tier 4a/BI background investigation.

For contract employee positions that require access to U.S. Secret Service controlled Information Technology systems, the contract employee must have undergone a minimum of a Tier 4a/BI (Background Investigation) level background investigation within the last 5 years; or otherwise be the subject of a favorable USSS controlled Tier 4a/BI background investigation.

The USSS Contracting Officer Representative (COR) or their USSS designee is responsible for determining the contract employee’s position description level as being either Non-Sensitive, Low Risk, Moderate Risk, or High Risk. The COR or their designee will also make the determination when contract employees require access to USSS controlled Information Technology systems, unless otherwise stipulated within the

Statement of Work.

The contracting agency shall submit to the COR the following completed documentation for each contract employee requiring access to U.S. Secret Services controlled access facilities, in order to satisfy initial and/or recurring (as requested by the COR) Suitability

Assessments:

SSF 3237: U.S. Secret Service Facility Access Request

SSF 4024: U.S. Secret Service Non-disclosure Agreement

SSF 3030A: Financial Disclosure/Credit Release

For sensitivity positions determined as Low Risk, Moderate Risk, or High Risk; or, for positions that require access to US Secret Service controlled Information Technology systems, the contracting agency shall submit to the COR (only when requested) the following completed form:

SF 85P: Questionnaire for Public Trust Positions

3.0 Employee Identification

Vendor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Vendor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Vendor employees shall comply with all Government escort rules and requirements. All Vendor employees shall identify themselves as

Vendors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

Employee Conduct

Vendor employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas) when visiting or working at Government facilities. The Vendor shall ensure

Vendor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security.

The Project Manager shall ensure Vendor employees understand and abide by

Department of Homeland Security established rules, regulations and policies concerning safety and security.

Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer), direct the

Vendor to remove any Vendor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Vendor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Vendor with a written explanation to support any request to remove an employee.

4.0 Contract Period of Performance

Base Year: Twelve (12) Monthly Preventive Maintenance Inspections

Option Year 1: Twelve (12) Monthly Preventive Maintenance Inspections

Option Year 2: Twelve (12) Monthly Preventive Maintenance Inspections

Option Year 3: Twelve (12) Monthly Preventive Maintenance Inspections

Option Year 4: Twelve (12) Monthly Preventive Maintenance Inspections

4.1 Place of Performance

950 H Street NW, Suite 4200

Washington, DC 20223

Main Phone: (202) 406-5926

Services shall be performed during normal working hours, Monday through Friday, 8:30AM to 5:00PM, excluding Federal holidays. However, there may be occasions when a Vendor employee(s) shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW. Emergency repairs may be required outside of the above regularly scheduled times.

tel:(202)%20406-5926

4.0 Travel

Vendor travel shall be required to support this requirement. However, no travel is anticipated outside of the local commuting area of Washington, DC.

5.0 Government Furnished Resources

The Government will not furnish any resources to the Vendor in support of this contract.