SEAD_DRAFT_SOW.pdf
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- Services for Enabling Agile Delivery Federal contract opportunity
- Solicitation number
- HSSCCG-16-I-00008
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SOW Statement of Work
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Services for Enabling Agile Delivery (SEAD)
Services for Enabling Agile Delivery
(SEAD)
1. OVERVIEW
| The | Government | requires | agile | experts | with | strong | technical | backgrounds | to | serve | as | leading |
| contributors | to | the | successful | implementation | of | next | generation | web‐based | applications | and | ||
| systems | infrastructure, | focusing | on | automation, | availability | and | performance, | and | efficiency | |||
| at | scale. |
| Services | for | Enabling | Agile | Delivery | (SEAD) | require | researching | emerging | technology | that | ||||
| will | assist | with | providing | reliable | data | and | recommend | its | applicability | to | DHS | components. | ||
| The | SEAD | team | will | be | part | of | an | ecosystem, | collaborating | with | federal | employees | and | other |
| contractors | based | scaled | agile | approach | to | create | a | united | culture | focused | on | delivering | ||
| mission | value | in | the | most | effective | and | efficient | process | possible. | The | SEAD | requirement | ||
| requires | extensive | ability | and | hands‐on | teaching | in | the | use | of | continuous | delivery | technology | ||
| and | agile | and | lean | processes. | The | SEAD | team | will | immerse | themselves | in | existing | agile | teams |
| and | apply | innovative | thinking | in | novel | and | unique | situations | to | enable | agile | and | continuous | |
| delivery | adoption | within | DHS | components. |
2. SCOPE
| The | contractor | shall | provide | high‐quality | expertise | in | building | team | technical | capabilities | to | ||
| successfully | transition | DHS | components | to | continuous | delivery; | educate | the | team | in | |||
| measuring | success | in | their | agile | environment; | and | constantly | identify | and | make | |||
| recommendations | that | lead | to | the | agency’s | evolution | to | value | delivery | though | agile | practices. | |
| The | contractor’s | work | shall | result | in | the | culmination | of | useful | and | practical | agile | processes |
| and | development | frameworks | and | platforms | set | up | by | the | SEAD | team. |
| The | contractor | shall | provide | high | performing, | skilled | development, | business, | and | enterprise |
| support. | Critical | elements | are: |
| Communication | skills | ||||||||
| Technical | skills | and | proficiency | ||||||
| Estimation | and | planning | skills | ||||||
| Innovation | and | creativity | in | problem | solving | ||||
| Organizational | change | processes | and | management | |||||
| Services | that | align | with | the | U.S. | Digital | Services | Playbook | (https://playbook.cio.gov), |
| be | familiar | with | the | concepts | in | each | play, | and | emphasize | them | in | their | approaches |
| and | support. |
| Ability | to | incorporate | agile | expertise | within | the | technical | landscape | to | be | described | at |
| the | task | order | level. |
3. Task Areas
| The | Contractor | shall | accomplish | tasks | that | lead | to | the | successful | implementation | of | a | scaled |
| agile | framework | to | include: |
3.1 Enterprise Coaching
| In | this | task | area, | the | Contractor | will | provide | services | that | assist | in | organizational | and | |
| cultural | change | as | a | result | of | adopting | agile | principles | and | practices. | The | contractor | ||
| will | work | within | all | levels | of | an | organization | to | increase | the | adoption | of | an | agile |
| mindset, | serving | as | a | trusted | partner | and | guide | to | customers | and | other | contractors, | ||
| providing | practical | advice | on | agile | adoption | with | hands‐on | guidance. | The | contractor | ||||
| will | be | part | of | an | ecosystem, | encouraging | team | innovation | and | collaborating | with | |||
| federal | employees | and | other | contractors | in | a | team | based | scaled | agile | approach | to | ||
| create | a | collaborative | culture | focused | on | delivering | mission | value | in | the | most | effective | ||
| and | efficient | process | possible. | The | contractor | will | provide | recommendations | for | |||||
| strategic | direction | as | regards | agile | development | processes | and | practices | ||||||
| improvements, | and | new | practices | that | would | support | the | improved | delivery | within | ||||
| each | agency | either | from | internal | experiments | or | from | external | implementations. | The | ||||
| contractor | will | help | shape | the | agency’s | operating | model | for | agile | adoption. |
3.2 Processes Coaching
| In | this | task | area, | the | Contractor | will | provide | services | that | focus | on | agile | processes | and |
| practices | at | the | team | level. | The | contractor | will | assist | teams | in | defining | and | adopting | |
| best | agile | practices | in | development, | requirements | management, | testing, | and | ||||||
| deployments | while | being | a | primary | contributor | in | the | development | of | agile | policies, | |||
| practices | and | processes. | The | contractor | will | assist | teams | in | shepherding | change | in | the | ||
| spirit | of | continuous | improvement | while | drawing | best | practices | from | the | various | agile | |||
| methodologies | and | provide | hands‐on | mentoring | in | the | implementation | of | agile | |||||
| practices | and | processes | to | address | emergent | needs. | The | contractor | will | immerse | ||||
| themselves | in | the | agile | teams | and | apply | innovative | thinking | in | novel | and | unique | ||
| situations | to | enable | agile | and | continuous | delivery | adoption | within | the | Government. | ||||
| The | contractor | will | help | align | the | agency | with | new | development | methods, | continuously | |||
| evolving | development | management | patterns. | The | contract | will | identify | and | report | risks | ||||
| and | issues | on | a | regular | and/or | as‐needed | basis | that | constrains | agile | teams | from | ||
| effectively | and | quickly | delivering | functionality | that | adds | business | value | to | the | ||||
| organization. | The | contractor | will | continuously | observe | and | assess | the | agency’s | |||||
| adoption | of | agile | practices | and | make | recommendations | on | a | regular | and/or | as‐needed | |||
| basis | to | the | agency’s | IT | leadership | that | describe | how | the | organization | can | attain | ||
| mastery | of | agile | best | practices. |
3.3 Technical Coaching
| In | this | task | area, | the | Contractor | will | provide | technical | coaching | that | promotes |
| repeatable, | sustainable | and | maintainable | solutions | for | the | continuous | delivery | of |
| software. | The | contractor | will | provide | technical | agile | coaching | support | to | build | team | |
| capability | within | DHS | components | for | automated | testing, | test | automation | ||||
| frameworks, | continuous | delivery/continuous | integration | in | cloud | based | ||||||
| environments | by | guiding | engineers | on | agile | technical | best | practices | and | emerging | ||
| technology. | The | contractor | will | provide | technical | coaching | support | that | promotes | |||
| paired | programming, | knowledge | sharing, | and | collaboration, | within | the | team(s) | for |
implementation.
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