Writing_Effective_Reports_-_SOW1.docx

Statement of Work Office of Audits Training

Writing Effective Reports Multiple locations and dates TBD

OFFICE OF INSPECTOR GENERAL

Department of Homeland Security

OFFICE OF INSPECTOR GENERAL

Department of Homeland Security

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STATEMENT OF WORK - PART I

A. DESCRIPTION OF SERVICES:

B.

C.

D.

E.

F.

G.

Conduct a 2-day Writing Effective Reports Course for the Office of Audits. The contractor shall provide an instructor/facilitator and all course materials and shall conduct the training, in accordance with the technical proposal accepted. Training sessions shall be performed on-site at field offices and headquarters as agreed upon between the Office of Audits and the contractor. Trainings may be held at any of the following locations (but not limited to):

· Boston, MA

· Chicago, IL

· Denver, CO

· Houston, TX

· Marlton, NJ

· Miramar, FL

· Washington, DC

Participants will learn how to write audit, inspection, and evaluation reports that are clear, coherent, and unified as well as develop vocabulary that can better equip them to discuss their writing with supervisors and colleagues. The class provides participants with a variety of practical exercises that stress the importance of message development and reader comprehension.

The requestor is to provide a description of the course objectives and expected competencies below. There is no pre-determined length or format for the description. The objectives/competencies may consist of a bulleted list. For example:

Upon completion of this course, participants shall be able to:

create, edit, save, and delete documents in WordPerfect choose fonts and styles to format documents set margins, tabs, and page breaks align text (left justified, right justified, centered)

Special Regulatory Requirements if applicable are: None

B. COURSE STRUCTURE:The requestor must provide the number and types of employees participating and what their skill or experience levels are. For example: The types of trainees attending may vary from administrative/clerical to program/technical personnel. The skill levels of the trainees may vary from beginning to advanced, with little to several years of experience.

The number of class participants in each session will not exceed 30 individuals for the 2-day course. The types of trainees attending will be executives, directors, managers, auditors, analysts, operational and administrative staff that can benefit from understanding how to develop clear, coherent and a unified audit report. The instructor shall gear the presentation to all competency levels within the Office of Audits. The skill level of the trainees will vary and requires an experienced instructor/facilitator that can manage and engage the entire class.

C. DATES OF TRAINING SESSIONS:List the course title(s) and preferred and alternate dates. More than one preferred date may be listed for each course. If there are no alternate dates, do not include that line.

Below, the Government has identified dates for the training course(s).

TITLE: Writing Effective Reports NUMBER OF SESSIONS: minimum of 4 up to a maximum of 8 DATES: TBD after award TIMES OF SESSION: 8:00 am to 5:00 pm (class times may be adjusted to ensure 16 CPEs)

D. LOCATION OF TRAINING SITE:Indicate whether the training is to take place in Parkersburg, WV, Washington, DC, or off-site at the contractor's facility.

The training facilities will be determined after award in agreement with contractor availability.

E. CLASS TIMES:Indicate what the class times are to be and include the name, address, and phone number of the point of contact. Edit the paragraph below appropriately if the class will be only half a day or less.

The contractor shall conduct the session beginning no earlier than 8:00 a.m. and ending no later than 5:00 p.m. A break is required during each morning and afternoon of at least 15 minutes. In addition, a lunch period of one hour is required.

F. CONTRACTOR FURNISHED ITEMS:

1. A fully qualified instructor/facilitator shall provide this training with extensive knowledge and experience in the specific course content. The instructor/facilitator must be skilled in techniques of classroom presentations or have certifications indicating mastery of such for the adult learner. The instructor/facilitator shall have a minimum of five years experience in classroom training in the desired topic.

2. The following items shall be provided and included as part of the offered price:

a. All software, and additional hardware requirements necessary to meet the course requirements.

b. All handouts, packages, print-outs etc., for each attendee as required by the instructor and participants to meet the objective stated herein.

c. Resume of selected instructor.

d. All audiovisuals, other than items listed in Part II E, required for the class.

e. Certificates of completion for each class participant indicating CPEs earned.

3. Two weeks prior to the start of the class the instructor shall provide the COTR with a list of support equipment and other classroom supplies that the Government is expected to provide.

G. COURSE WORKBOOKS

Indicate the mailing location for the instructional materials.

Course materials and manuals for each course shall be submitted with the quotation and proposal for evaluation.

Shipping, printing, or delivery of instructional material for classes shall be coordinated between the COTR and contractor five working days prior to the starting date of the class.

STATEMENT OF WORK - PART II

At the beginning of each morning and afternoon session, the contractor shall obtain the trainees' initials on the sign-in sheet. The contractor shall return this sign-in sheet to the COTR upon course completion.

C. COURSE CERTIFICATION

The contractor shall furnish certificates of completion to each participant successfully completing the course on the last day of the 2-day session. Missing certificates may be submitted to the COTR.

a. Monitor the class to review and confirm the skills of any/all instructor(s) and to assess overall performance and effectiveness. The instructor's effectiveness will be evaluated using the following criteria:

· Knowledge of subject objectives and content

· Ability to convey subject matter to trainees logically

· Ability to meet the objectives of the course

· Classroom management

· Communication skills

· Ability to actively involve trainees in learning experiences to reinforce lecture and course material

b. At the end of the course, the contractor may have participants complete an evaluation for the contractor's use.

2. If the Government's evaluation identifies quality or qualification problems, the contractor will be immediately notified and will be expected to provide again, at no additional cost to the Government, the subject course with a fully qualified instructor.

E. GOVERNMENT FURNISHED ITEMS

The Government will coordinate with the contracted facility site to provide the following items (but not limited to):

1. Breakout rooms for 35-40 participants in a banquet/classroom style format

2. In coordination with the contractor and facility, the Government shall provide the following support equipment and classroom supplies:

(2) LCD projector (if required)

(3) Laptop (if required)

NOTE: Not all equipment listed may be available.

3. Any other equipment and supplies must be requested by the contractor and agreed upon by the Government prior to the course start date.

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