Attachment_B_-_Past_Performance_Questionnaire.docx

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HSHQDC-17-R-00082
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Attachment B - Past Performance Questionnaire

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Attachment B – HSHQDC-17-R-00082

ATTACHMENT B

Past Performance Questionnaire

The Department of Homeland Security (DHS) is seeking past performance information on specific contracts/programs that Quoters have provided as references relating to a DHS procurement. The contract/task order resulting from this procurement will provide DHS with expert advice, research, data analysis and validation, and consultation support services. You or your organization has been identified by the Quoter as being cognizant of the Quoter’s performance on the following contract/program:

Completed questionnaire should be e-mailed to Cynthia Aki (Cynthia.Aki@hq.dhs.gov) and Amanda E. Aung (Amanda.Aung@hq.dhs.gov) at the Department of Homeland Security (DHS), Office of Procurement Operations (OPO) no later than 10:00 am, Eastern Time (ET), Friday, August 25, 2017.

Customer:

Contractor (Quoter) Name:

Contract Number:

Questions:

1.
What was the contract type (Firm-Fixed Price, Cost Type, Time and Materials, etc.) and dollar value of the requirement?
2.
Did the contractor adhere to cost schedules (delivering a product or service at the agreed upon price or estimated cost and in reporting, controlling, and minimizing costs and cost growth?
3.
Did the contractor complete the contract/delivery or task order in a timely manner, adhering to contact schedules?
4.
Did the quality of the deliverables or services conform to the contract requirements and workmanship?
5.
Were performance problems encountered with the requirements or services of the Contract or order?
6.
If yes to number 5 above, how were they addressed? Were they handled satisfactorily and in a timely fashion?
7.
Was the Contractor committed to customer satisfaction and business-like concern for the interest of the customer?
8.
How would you rate this Contractor overall?

a. Exceptional

b. Very Good

c. Satisfactory

d. Marginal

e. Unsatisfactory

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