Overhead Door PM SOW.doc

STATEMENT OF WORK

OVERHEAD DOOR PREVENTATIVE MAINTENANCE AND REPAIR

1.0

GENERAL:

The Contractor shall provide preventative and remedial maintenance services on all of the overhead garage doors listed in Paragraph 5.0. These doors are located at the Federal Emergency Management Agency (FEMA) Mount Weather Emergency Operations Center (MWEOC), 19844 Blue Ridge Mountain Road, Bluemont, VA 20135. These maintenance services shall be performed in accordance with the Original Equipment Manufacturer’s (OEM) maintenance specifications and schedules, and as described in this Statement of Work.

1.1

CHANGES DURING THE CONTRACT TERM:

If any of the overhead doors covered by this contract are taken out of service or otherwise removed during the term of this contract, the associated cost shall be deducted from the overall contract cost accordingly. New overhead doors may be added during the term of the contract at a mutually agreeable additional cost. Revisions to the OEM specifications may require changes to the services provided under this contract, and these will be negotiated as required. These changes will be executed through an appropriate Contract modification.

2.0

SECURITY REQUIREMENTS:

Contractor service personnel must comply with MWEOC security requirements.

3.0

PREVENTATIVE MAINTENANCE (PM):

All Preventative Maintenance shall be scheduled at least 14 calendar days in advance with the Contracting Officer’s Technical Representative (COTR) and shall be performed during the hours of 7:00 A.M. – 4:30 P.M. Monday through Friday, excluding federal holidays.

3.1 Preventive Maintenance Report: A preventive maintenance report shall be furnished to the COTR upon completion of each preventive maintenance call. The report shall include:

a. Date of scheduled maintenance

b. Date and time of arrival

c. Hours performing maintenance

d. Listing of parts replaced or repaired

3.2

PM SCHEDULE:

The Contractor shall schedule PM tasks required by this Contract to ensure a uniform and efficient method of completing the required work. Maintenance work shall be performed at the intervals as spelled out for each door in Paragraph 5.0. Maintenance tasks for individual doors shall be grouped to provide reasonably equal amounts of work for each performance interval. A schedule shall be prepared showing the planned work and shall be provided to the COTR within 14 calendar days after Contract award.

3.3 PM REQUIREMENTS: PM shall be in accordance with the original equipment manufacturer’s recommendations, but shall as a minimum include the following:

SECTIONAL DOORS

a. Inspect sectional condition.

b. Inspect alignment of door to insure proper operation.

c. Lubricate and inspect rollers and bearings.

d. Adjust springs and lubricate bearings.

e. Inspect spring fasteners for secure mounting.

f. Inspect and tighten hinges and hardware.

g. Inspect cables for wear and damage.

h. Inspect drums for wear or damage.

i. Inspect locks for proper operation.

j. Inspect all weather-strip for wear or damage.

k. Inspect track fasteners and hangers for secure mounting.

l. Inspect and lubricate chain hoist.

m. Inspect and adjust sensors.

ELECTRIC OPERATORS

a. Inspect and adjust limit switches.

b. Inspect and adjust belts.

c. Inspect and lubricate roller chain.

d. Inspect and adjust brake.

e. Inspect and adjust clutch.

f. Inspect operator mounting.

g. Inspect and test disconnect.

h. Inspect and tighten all sprockets.

i. Lubricate all bearings.

j. Test any safety devices.

ROLL-UP DOORS

a. Inspect door alignment and level.

b. Inspect slats and end locks for damage.

c. Inspect guides, bottom bar and hood.

d. Inspect all weather-strip for wear or damage.

e. Adjust springs and lubricate bearings.

f. Inspect and tighten fasteners.

g. Inspect and lubricate chain hoist.

h. Inspect locks for proper operation.

i. Inspect and tighten all sprockets.

3.4

PM MATERIALS:

The cost of any parts that are normally replaced or repaired as a result of the preventative maintenance performed shall be included in the scheduled PM charge. All other materials are billable in addition to the negotiated PM charge. The Contractor shall contact the COTR and inform them of the additional repairs needed and if it is mutually agreed upon, the repairs can be made at that time.

4.0

REMEDIAL MAINTENANCE:

a. Remedial maintenance shall be performed upon notification by the Government to the Contractor that the equipment is inoperable or unsuitable for operation.

b. The Contractor shall maintain a 7AM to 4:30PM, Monday through Friday telephone contact or employ an answering service for notification by the Government of the need for remedial maintenance. The Contractor shall provide the COTR with the designated point of contact and the telephone number for the purpose of notification when the need for remedial maintenance arises.

c. The Contractor will be reimbursed in accordance with the negotiated hourly rates as shown in Section B for remedial maintenance performed. The cost of repair/replacement parts required during remedial maintenance shall be in accordance with the Contractor's submitted Project Price List and the Contractor will be reimbursed for the repair/replacement parts required during the performance of remedial maintenance accordingly.

d. There shall be no additional charge for remedial maintenance occasioned and requested during the time that preventive maintenance is being performed by the Contractor. However, the Contractor will be reimbursed for any repair/replacement parts associated with remedial maintenance performed during the preventive maintenance period.

e. Upon notification that equipment is inoperative, the Contractor's maintenance personnel shall arrive at the Mt. Weather Emergency Assistance Center within twenty-four hours. Except for causes beyond the control of the Contractor, if maintenance personnel fail to arrive at the facility within the 24 hour response period, the Contractor shall grant a credit to the Government equivalent to one-half hour for each hour in excess of the required response time (fractional hours will be rounded to the nearest half hour). For example, if the Contractor's maintenance personnel arrived 6 hours after notification and spent 4 hours providing remedial maintenance, the Government would receive a 1 hour credit which would reduce the billed maintenance to 3 hours.

f. For each incident of remedial maintenance, the Contractor shall furnish the COTR a Remedial Maintenance Report. The report shall include the following:

1. Date and time the Contractor was notified by the Government.

2. Date and time of arrival by Contractor personnel at the facility.

3. Time spent by the Contractor for performance of remedial maintenance.

4. Description of remedial maintenance performed.

5. List of parts repaired or replaced, if applicable.

g. Only new OEM parts, or parts of equal quality shall be used during all maintenance activities.

h. Diagnostic Errors: The Contractor shall be responsible for the costs of services and parts charged to the Government for remedial maintenance calls when the Contractor incorrectly diagnoses the malfunction as not pertaining to equipment maintained by the Contractor and such malfunction, in fact, pertained to Contractor-maintained equipment. However, the Government will make equitable payment to the Contractor when the Contractor is required to make a remedial maintenance call and no service is needed to be performed.

5.0

DOORS TO BE MAINTAINED:

See attached list for door designation and PM maintenance intervals covered by this Maintenance Contract.