Questions_and_Answer.pdf

HSFE07-13-Q-0009 Question and Answer

No. Question Answer

1 Will companies be able to submit an offer for just one of the services (VRI or ASL interpreting)?

Yes. The offeror may submit an offer for any of the line items listed in A.2

Please clarify the statement "notice will be provided to the contractor within 24 hours" from Section 3, paragraph 2 of the Statement of Work.

Contractors will be provided notice at a minimum of 24 hours for VRI services.

What form should be used for a response, preparing the quote in the electronic FBO submittal or a proposal with information about service capabilities?

Please provide pricing information for the line items listed in A.2 of HSFE07-13-Q-0009. Technical capabilities also need to be submitted to identify the services being provided as described in the Statement of Work.

4 Are we able to email this document directly to you? Offers may be submitted by email to jessica.howlett@fema.dhs.gov

5 How should pricing items be included that do not match the provided line item pricing?

A.2 of HSFE07-13-Q-0009 now includes the price unit of measure as TBD (to be determined). Please provide pricing for the services and identify the preferred unit of measure.

Please clarify the quantities for the line item pricing. What is the quantity for ASL on-call services and the quantity measurement?

A.2 of HSFE07-13-Q-0009 now includes the price unit of measure as TBD (to be determined). Please provide pricing for the services and identify the preferred unit of measure.

7 What time of day would you generally expect these meetings to take place?

Tuesday meetings are typically from 1pm to 2pm central time. VRI services may be required for up to thirty (30) minutes each day between 8am to 5pm Monday through Friday. ASL interpretors would be requested for longer meetings and conferences between regular business hours.

8 Will Skype be an available platform for connection for your staff member?

Currently our office is not approved to use Skype or Microsoft Live; however, FaceTime is allowed.

9 Will out-of-state vendors be considered? Yes. However, travel expenses are not reimbursible per this solicitation and statement of work.

10 Will a single or multiple award be made?

In addition to other factors, this procurement will evaluate offers based on the advantages and disadvantages that would result from making more than one award per A.14 Evaluation of Offers for Multiple Awards.

11 When will the award be made?

The Government's intention is to award as soon as possible to meet services needed in the final weeks of September 2013.

12 What languages are needed for interpreting? All interpreting through VRI and ASL interpreters should be in American Sign Language.

VRI Questions