Attachment_3_-_Past_Performance_Questionnaire_-_HSFE07-13-Q-0006.docx
DOCX document 73 KB Posted
- Attached to
- SECURITY GUARDS
- Solicitation number
- HSFE07-13-Q-0006
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Past Performace Questionnaire
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| File | Type | Posted |
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| HSFE07-13-Q-0006_0001.pdf | ||
| Attachment_2_-_Pricing_Schedule_-_HSFE07-13-Q-0006.xlsx | XLSX spreadsheet | |
| HSFE07-13-Q-0006.doc | DOC document | |
| Attachment_1_-_Statement_of_Work_-_HSFE07-13-Q-0006.docx | DOCX document |
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Attachment E.3 - Past Performance Questionnaire Solicitation: HSFE07-13-Q-0006
(Offeror to complete Part I prior to providing this questionnaire to the Evaluator.)
In order to assess potential vendors under the above-referenced solicitation HSFE07-13-Q-0006, the DHS/FEMA contracting office is obtaining past performance information with respect to each offeror. The contract resulting from this procurement will provide DHS/FEMA with support for security guards at the Joint Field Office and/or Disaster Recovery Centers of Iowa affected by the disaster. In addition to this questionnaire, you may receive a follow- up phone call to confirm or clarify information. This is a critical acquisition being conducted by DHS/FEMA and your support is sincerely appreciated. We are thanking you in advance for your time, effort, and cooperation in responding to this questionnaire. This completed Past Performance Questionnaire shall be returned by the due date established within this solicitation.
If you have any questions, please contact Stewart Knotts at stewart.knotts@fema.dhs.gov
==================================================================== PART I – TO BE COMPLETED BY OFFEROR AND TRANSMITTED TO CLIENT
FOR COMPLETION.
A. CONTRACT INFORMATION:
NAME OF CONTRACTOR/OFFEROR:
Agency Name/Location:
Program/Project Title:
Type of Instrument (e.g. Contract/Order/Subcontract/Other):
Contract Identification Number:
Order Number (If applicable):
| 6 |
| Description of Service: |
Type of Contract (e.g.
Negotiated, Sealed Bid):
Pricing Type (e.g. fixed price, cost reimbursement, other):
Competitive (Y/N):
Follow-on Work Available (Y/N):
| 11 |
| Follow-on Work Awarded to |
Offeror (Y/N):
Date of Award:
Initial Contract Dollar Value (w/Options):
Final Contract Dollar Value (w/Options):
Period of Performance:
Place(s) of Performance:
| 17 |
| Type and extent of subcontracting (add rows if needed): |
Attachment 3 - Past Performance Questionnaire
PART II – TO BE COMPLETED BY OFFEROR’S CLIENT AND E-MAILED TO CONTRACTING OFFICE – stewart.knotts@fema.dhs.gov
A. REFERENCE RESPONDENT INFORMATION
| 1 |
| Name (please print): |
| 2 |
| Agency / Company: |
| 3 |
| Position Title: |
| 4 |
| Phone Number (include area |
code):
| 5 |
| Fax Number (include area code): |
| 6 |
| Email Address: |
| 7 |
| Mailing Address: |
| 8 |
| Your Role Relative to the Project/ Contract (e.g., COTR, PM): |
| 9 |
| Length of Involvement in |
Project/Contract:
| 10 |
| Questionnaire Completion |
Date:
B. PERFORMANCE ASSESSMENT
Please rate the contractor’s performance on the identified program using the following rating scale. Assessments should reflect only contract performance for which the contractor is responsible.
| Rating |
| Symbol |
| Definition |
Outstanding
O Based on the Offeror’s record of past performance, no issues, concerns, or risks are associated with receiving timely services and contract performance. Past performance surveys and the Offeror’s experiences indicate that the Offeror is capable of significantly exceeding the requirements of the RFP.
Good
G The Offeror’s record of past performance indicates there is very little risk associated with receiving quality products, timely services and full contract performance. Past performance surveys and the Offeror’s experience indicate the Offeror is capable of exceeding the requirements of the RFP.
Acceptable
A The Offer’s record of past performance indicates that there is some potential risk associated with receiving quality products, timely services, and contract performance. Past performance surveys and the Offeror’s experience indicate the Offeror is capable of meeting the requirements of the RFP.
Unsatisfactory
U The Offeror’s record of past performance indicates it is likely to have problems meeting the requirements of the
RFP.
Neutral
N No past performance/experience available for evaluation. Offeror has asserted that it has no directly related or relevant past performance experience. Proposal receives no merit or demerit for this factor.
Quality
G
A
U
N
| 1 |
| Overall quality of the project |
| 2 |
| Qualifications and quality of key personnel to |
meet the objectives of the project
| 3 |
| Procedures that ensured the level of quality remained constant throughout the life of the project. |
| 4 |
| Adequacy, relevance and reasonableness of the |
quality management approach, procedures, documentation and methods
| 5 |
| Quality of products, materials and services for |
the price paid
| 6 |
| Accuracy of the record keeping procedure and ability to prepare accurate and timely reports |
| 7 |
| Ability to implement effective corrective |
actions and improvements
Comments:
Cost Control
G
A
U
N
| 8 |
| Demonstrated a process for management of the program costs and segmentation of costs for improved manageability |
| 9 |
| Demonstrated financial stability during the |
project performance period
| 10 |
| Demonstrated effectiveness in reducing project |
costs from the baseline cost estimates
| 11 |
| Demonstrated reasonableness of proposed |
modification costs
| 12 |
| Demonstrated reasonableness in labor costs |
Timeliness
G
A
U
N
| 13 |
| Timeliness in completing the overall project. |
| 14 |
| Completion of tasks in accordance with project |
schedule’s critical milestone dates
| 15 |
| Timeliness in completing reports |
| 16 |
| Timeliness of responses to client requests and |
inquiries
Attachment 3 - Past Performance Questionnaire
C.
PAST PERFORMANCE
Rating Scale:
O - Outstanding G - Good A - Acceptable U - Unsatisfactory N - Neutral
Business Relations
G
A
U
N
| 17 |
| Demonstrated a business-like concern for your |
agency’s / company’s interests
| 18 |
| Relationship with client technical and functional personnel |
| 19 |
| Relationship with contracting office personnel |
| 20 |
| Relationship with subcontractors |
| 21 |
| Cooperation and innovation in problem solving |
| 22 |
| Compliance with the terms of the contract |
Management
G
A
U
N
| 23 |
| Utilized effective program and project |
management processes, tools, and reporting
| 24 |
| Had satisfactory and complete management plan |
| 25 |
| Demonstrated effectiveness in use of risk |
management to proactively reduce project disruptions
| 26 |
| Ability to retain key personnel |
| 27 |
| Availability and accessibility of key personnel |
| 28 |
| Flexible in responding to changing needs |
| 29 |
| Adequate processes and metrics for the |
evaluation of their own overall management performance
| 30 |
| Adequate subcontractor management |
procedures
| 31 |
| Demonstrated effectiveness in risk identification, escalation, response and monitoring procedures |
| 32 |
| Demonstrated effectiveness in capturing |
incidents and resolving problems
| 33 |
| Ability to provide a product or service that met |
your mission requirements
Based on this Contractor’s overall performance, would you award them another contract? Why or why not? Did the provided solution from this contractor work and how well did it work?
D. ADDITIONAL REMARKS
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