HSCG79-16-R-PT2065_JA_Mod2RED.pdf

Justification for Other Than Full and Open Competition Under 10 U.S.C. 2304 (c)(1)

Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements

Pursuant to the requirements of the Competition in Contracting Act (CICA) as implemented by FAR 6.3 and in accordance with the requirements of FAR 6.303-1, the justification for the use of the statutory authority under FAR 6.3 is justified by the following facts and rationale required under FAR 6.303-2 as follows:

(1) Agency and Contracting Activity.

The Department of Homeland Security (DHS), United States Coast Guard, C4IT Service Center (C4ITSC) Contracting and Procurement Office, proposes to extend an Indefinite Delivery Indefinite Quantity (IDIQ) contract HSCG79-16-D-PT2065 on a basis other than full and open competition.

(2) Nature and/or description of the action being approved.

The U.S. Coast Guard has a requirement on a sole source basis to continue Private Branch eXchange (PBX) continuity of telephone system lifecycle support to the United States Coast Guard Command, Control, Communications, and Information Technology Service Center (C4IT) Telecommunications and Information Systems Command (TISCOM), Enterprise Information Systems Infrastructure (EISI) Product Line (PL), Implementation and Integration Branch, Telephony & Desktop Telephone Service. The U.S. Coast Guard relies upon telephony services to support the day-to-day business and operational functions that require voice communications.

Similar to other Government agencies and large commercial enterprises, the U.S. Coast Guard owns and maintains a large number of standalone Private Branch eXchange (PBX) systems that support internal and external communications, and provide connectivity to the Public Switched Telephone Network (PTSN). This J&A allows for IDIQ contract HSCG79-16-D-PT2065 to provide continued lifecycle support and casualty repair (CASREP) for an additional time period.

In accordance with FAR 52.217-8 Option to Extend Services, the ordering period will be extended two weeks, which may be extended an additional two week period pending further contract action that will also be subject to public notice. There are no changes to the maximum value of this contract under this notice. The IDIQ itself does not obligate funds, but allows the U.S. Coast Guard to issue task orders up to the maximum if needed.

The Vendor that will support this effort is HMS Technologies Inc.

One Discovery Place Martinsburg, WV 25403

(3) Description of Supplies/Services.

The requirement is to purchase materials and services necessary to provide for lifecycle support and CASREP for existing legacy telephone systems in the U. S. Coast Guard inventory. The Contractor will be responsible for providing telephony-related materials and services to meet the Government’s objectives. The scope of this contract is to procure the following materials and services using individual task orders:

• Repair, expand, or relocate existing telephone and voicemail systems.

• Survey, design and install new telephone systems.

• Replace existing telephone systems and components (casualty repair).

• Deploy technology refreshes and hardware/software/firmware upgrades.

• Groom existing telephone systems.

• Apply patches, bug fixes, security updates.

• Install and integrate peripheral systems such as campus-wide Public Address (PA) systems, battery/rectifier systems, Uninterruptible Power Systems (UPS), Automatic Call Distribution (ACD) systems, Call Detail Record (CDR) systems, and Voice Mail (VM) systems.

• Install, integrate and upgrade contact center systems such as Avaya Aura Contact Center (AACC) or Contact Center Elite, including any adjunct servers or applications.

• Provide system maintenance training, system administration training, and end-user training for telephone systems.

• Provide remote or on-site technical support to assist USCG technicians to resolve telephone system issues or casualties.

• Provide annual PASS, SA, IPOSS, and SmartNet support contract renewals for USCG telephone systems.

(4) Identification of the justification and the rationale.

This acquisition is being conducted under the authority of 10.U.S.C. 2304(c)(1), as implemented by the Federal Acquisition Regulation (FAR) Subpart 6.302-1 titled “Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements; specifically FAR 6.302-1(a)(2)(iii)(B).”

(5) Demonstration that the nature of the acquisition requires use of the authority cited.

In accordance with FAR 6.302-1(a)(2)(iii)(B), Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements, for DoD, NASA and the USCG, services may be deemed to be available only from the original source in the case of follow-on contracts for the continued provision of highly specialized services when it is likely that award to any other source would result in unacceptable delays in fulfilling the agency’s requirements.

HMS Technologies, through their teaming partners, hold maintenance contracts with Avaya for Coast Guard telephone systems. This includes Partner Assurance Support Services (PASS) for CS1000 phone systems, System Support (SS) for CM-6 Phone Systems, and IP Office support Services (IPOSS). The maintenance contracts are vital to the continued operation and support of the U.S. Coast Guard’s telephone systems. Updating and shifting the maintenance contracts from one vendor to another would create gaps and probable loss of telephone systems. The loss of these systems would create a severe and unacceptable consequence limiting the U.S. Coast Guard in performing many of its missions including but not limited to search and rescue, aids to navigation, coastal security, drug interdiction, and marine environment protection. HMS Technologies Inc. is the only vendor able to provide short-term system lifecycle support for these telephone systems.

(6) A description of the efforts made to ensure that offers are solicited from as many potential sources as is practicable.

A survey of the market reveled that no other source would be able to continue services under these circumstances.

(7) Determination by the Contracting Officer that the anticipated cost to the government will be fair and reasonable.

The contracting officer determined contract HSCG79-16-D-PT2065 was fair and reasonable based on commercial pricelists and the prior acquisition history. The majority of products purchased are Avaya products that will be purchased through the Avaya GSA contract #GS-35F-0156V.

Approximately 20% of the costs will be attributed to non-Avaya parts and services. Labor rates have been determined fair and reasonable on IDIQ contract HSCG79-16-D-PT2065 and all rates will remain the same for the entire POP. All task orders issued under the IDIQ contract are Firm Fixed Price (FFP).

There are no changes to the maximum value of this contract under this notice

(8) Description of market research.

Extensive market research was completed, including an RFI posted to FedBizOpps on 11/13/2014. Updated market research was completed for contract HSCG79-16-D-PT2065 in July of 2016. The updated market research showed there were no vendors listed under the DHS Enterprise Wide Contracts under Technical, Acquisition, and Business Support Services (TABSS) that are listed on the Avaya Federal Authorized GSA Business Partners, GS-35F- 0156V. DHS Eagle II was determined not be a viable option for the reasoning outlined in section 5 of this document, which states a multitude of vendors would not be feasible or manageable from a life-cycle support standpoint. GSA schedules were reviewed, however, they did not provide all services and supplies required for the extensive variety of USCG needs.

(9) Any other facts supporting the use of other than full and open competition.

There are small businesses capable of providing the required services and the intention of the U.S. Coast Guard is to conduct a 100% small business set-aside on the follow-on contract.

However, there are no vendors capable of providing lifecycle support to the existing telephony systems at this time, without unacceptable delays in fulfilling the agency’s requirements.

(10) A listing of the sources, if any, that expressed, in writing, an interest in the acquisition.

Companies have contacted the USCG with inquiries concerning APFS Record 2015025877.

(11) A statement of actions, if any, the agency may take to remove or overcome any barriers to competition before any subsequent acquisition for required supplies or services.

The Government intends for a follow-on contract and plans to solicit as 100% Small Business set-aside. Thus, there are no barriers to future competition.

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