RFI_-TITLE_III,_TRANSLATION,TRANSCRIPTION_AND_INTERPRETATION_SERVICES.pdf

Office of Acquisition Management U.S. Department of Homeland Security 7701 N. Stemmons, Suite 300 Dallas, TX 75247

January 09, 2017

This Request for Information (RFI) is being issued to assist the Department of Homeland Security (DHS), Immigrations and Customs Enforcement (ICE) to identify sources with the capability to perform the services of Title III and General Translation, Transcription, and Interpretation in accordance with the attached Draft Performance Work Statement (PWS).

DHS/ICE requests information regarding your company’s ability to meet the requirements of the draft PWS and your company’s level of interest in a potential Request for Proposal (RFP).

If your company believes that it has the capabilities to meet the requirements of the PWS and is interested in such a requirement, please respond no later than January 27, 2017 @ 3:00 PM CST.

The response shall be submitted electronically via email to terri.l.darr@ice.dhs.gov and Louis.A.Ojeda@ice.dhs.gov .

All submissions must not exceed 25 pages in length. This page limit includes any title pages, index, table of contents, graphs or charts, or brief summary of past experience. If submissions are double sided, each page will count as two pages. Text shall be single-spaced, 12-point Times New Roman font, with one-inch margins. All submission must be made in Adobe Acrobat or Microsoft Word.

Your concise response should include the following information:

COMPANY’S INFORMATION:

1. Company name, address, point of contact, telephone number, email address, Data Universal Numbering System (DUNS), company business size and socioeconomic status (i.e., Large Business, Small Business, Service-Disabled Veteran Owned Small Business, Women-Owned Small Business etc.)

2. Provide GSA schedule number, if applicable.

3. Please provide number of years in business, affiliate information: parent company, joint venture partners, and potential teaming partners.

4. Identify if your business is interested in being a prime contractor (either as a stand-alone prime or as a part of a joint venture) or in subcontracting opportunities.

5. Identify, to the best of your current knowledge any planned joint venture teammates and/or subcontractors. If subcontracts are to be used, provide anticipated percentage of effort to be subcontracted and whether small or large businesses will be used. Teaming and/or subcontracting arrangements should be clearly delineated and previous experience in teaming must be provided

6. If subcontracting or teaming arrangement would be utilized, please provided brief explain how you implemented and still meet all the time restraint in completing this requirement?

mailto:terri.l.darr@ice.dhs.gov mailto:Louis.A.Ojeda@ice.dhs.gov

COMPANY’S QUALIFICATION:

1. Provide brief description of your company’s ability to meet the requirements of the draft

PWS to include:

a. Your company understanding of the requirement.

b. Your company knowledge level and qualifications to perform all task in the draft

PWS.

c. Your company’s capabilities and capacity to perform this comprehensive language support service in a law enforcement environment that’s outlined in the draft PWS.

2. Identify any new or current technological innovations in the language translation industry that you recommend and/or your company can provide to meet the requirement in the draft PWS.

3. Referencing Program Management Information System (PMIS), section 6.0 in the draft PWS.

Provide your capabilities or technology that will meet this task to include its complex language portfolio and short notice demands to support real time law enforcement.

COMPANY’S EXPERIENCE:

1. Provide a brief description of experience in the execution of similar requirements within the past 3 years. Include applicable contract/order numbers, annual contract value, total contract value, brief description of tasks performed and period of performance.

2. Title III monitoring, translation, transcription and interpretation work requirements can be unpredictable, however, some historical information concerning levels of work (i.e. types of languages and percentage) are available see attached historical data matrix. What information would a contractor consider if this was a firm fixed price contract? Due to the variable nature of the requirement, what suggestions or concerns would you have if this requirement was a firm fixed price?

3. How much lead time would you suggest to provide these types of services? How much time would you recommend to transition in after award?

4. ICE may have requirements that will still be in process when the new contract is awarded.

Ensuring continuity and limiting interruption of these requirements during transition is very important. How would your company transition the work in progress?

5. Provide your company’s ability to provide support outside the continental United States (OCONUS) support?

6. If the requirement can be consolidated into a single contract, single IDIQ (indefinite – delivery, indefinite-quantity) or single BPA (blank purchase agreement) , can the work be done by a single contractor? Which would you recommend? Please provide an explanation.

7. What, if any performance metrics would prospective contractors recommend the Government use to measure performance for these services?

8. What significant market conditions, trends and operating constraints should the Government be aware of, which may not be considered in the attached PWS?

COMPANY’S DATA SECURITY:

1. How many ICE cleared linguist do you have and at what levels are the linguist cleared?

Within the category of cleared linguist, please list the specific languages supported?

2. How many linguists do you have cleared by DHS or DHS component? If so, provide a breakdown of the number of cleared linguists by language and the name of the DHS component.

3. What type of security measures will your company provide for government data that you may be transcribing and translating?

NOTICE: THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is being issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request of information (RFI) does not commit the Government to a contract for any supply or service whatsoever. Furthermore, the Government is not at this time seeking proposals and will not accept unsolicited proposals. Responders are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested parties’ expense.

The information provided in the RFI is subject to change and is not binding on the Government. All submissions become Government property and will not be returned. Unless advised or indicated on the responses to this RFI, all information will be considered non-proprietary.

Questions shall be directed to me in writing via email terri.l.darr@ice.dhs.gov and louis.A.ojeda@ice.dhs.gov no later than January 13, 2017 @ 1:00 pm, CST. All questions received will be gathered, reviewed and may be answered in a future posting or amendment to this

RFI.

RFI Responses shall be submitted, no later than January 27, 2017 @ 3:00 PM CST. The response shall be submitted electronically via email to terri.l.darr@ice.dhs.gov and Louis.A.Ojeda@ice.dhs.gov .

Terri L. Darr Contracting Officer DHS/ICE/OAQ-Dallas mailto:louis.A.ojeda@ice.dhs.gov mailto:Louis.A.Ojeda@ice.dhs.gov