Animal Caretaker SOW RFQ.doc

Department of Homeland Security

Bureau of Customs & Border Protection

Canine Enforcement Kennel Facility

Otay Mesa, CA

STATEMENT OF WORK FOR KENNEL ATTENDANT

Customs & Border Protection (CBP), San Diego Office of Field Operation’s Canine Program is seeking a contract for Animal Caretakers. These individuals would be responsible for sanitation, disease control, cleanliness and care of the CBP kennel facility. Duties to include, but not limited to: cleaning dog kennels, includes housing, sweeping, scrubbing and removal of dog stools, unconsumed food, and other refuse; disinfecting kennels, food pans, water buckets and other utensils as required; storing feed pans and other utensils in accordance with proper sanitary procedures.

The Contractor will provide on-site (Government facilities) Animal Caretaker services during the period of October 21, 2009 to October 20, 2010, with four 1-year option periods. Additional services may be requested under this Purchase Order, as amended from time to time.

WORK HOURS: Contractor will provide kennel attendant service 7 days per week, 365 days per year, 24 hours a day as assigned. Four to seven full-time attendants maybe requested at this time.

If a kennel attendant is not going to report to work, or will be late, the attendant will call his or her immediate Kennel Supervisor at (Provided on contract). If unable to contact the Kennel Supervisor the attendant will then contact the Watch Commander’s office at the Port of San Ysidro at (Provided on contract). They will ask the Watch Commander to contact a canine supervisor or, if no supervisor is available, a canine handler, to advise them of the circumstances.

SPECIFICATIONS:

1) Daily Maintenance

a) Hose out kennel runs to remove stools and/or urine.

b) Squeegee standing water from runs.

c) Hose waste into trough area and into drains.

d) Check to make sure waste did not re-enter into any kennel runs.

e) Physically check all drain openings to ensure that all stools entered into the draining system. Hose down drain opening.

f) Check kennel runs every ½ hour (at a minimum) for cleanliness. Clean if necessary.

g) Sweep kennel walkways and all office floors to remove dog hair and food particles.

h) Clean sinks, cabinets, countertops, and windows, and windowsills in the kitchen and Vet office.

i) Clean tubs if necessary.

j) Clean refrigerator.

k) Clean air duct vents as needed.

l) Remove trash from kitchen. Place new liner in can.

m) Clean top of runs as needed

2) Daily feeding

a) CPB detector dogs are on a split-feeding schedule. The dogs are fed twice daily. The first feeding is at approximately 6:00 am. The second feeding is at the end of that tour of duty (approx 3:00 pm). The 6:00 am kennel attendant will conduct the AM feeding. The 2:00 pm kennel attendant will conduct the PM feeding. CBP officers will be responsible for feeding their assigned dog when their schedule deviates from the normal work schedule. CBP Officers will also be responsible for notifying the kennel personnel and/or a Canine Supervisor/Trainer of any schedule changes.

b) The kennel attendant will feed each dog in accordance with the posted canine feed chart.

c) After approximately ½ hour, the attendant will pull feed pans from all the kennel runs.

d) Annotate canine food consumption rate in the daily eating chart.

e) Wash dirty feed pans with dish detergent in hot water. The pans must be scrubbed with a brush and be completely free of food particles.

f) Rinse feed pans with clean water.

g) Place plans in the disinfectant solution to soak for 45 minutes, then remove and rinse the pans thoroughly with clean water.

h) Stack the pans in a manner that promotes proper drying. The pans will be allowed to air dry.

i) Refill the dog food containers as necessary following the proper rotational procedures in place to ensure the older food is used prior to new food being placed in the container.

3) Sanitation

a) Disinfect kennel runs as directed with a veterinary approved disinfectant. This includes vacant kennel runs. In order to disinfect an occupied run, the attendant will move the dog to another unoccupied kennel, or to the outside break area.

b) Scrub kennel run floor, caulking, sidewalls, and bed with disinfectant solution. Rinse thoroughly. Clean and disinfect the interior and exterior of all chain link fencing and walls. This includes the top and bottom rails, interior and exterior of kennel run. This also includes the exterior side that faces the drainage trough.

c) Scrub, disinfect, and rinse clean water buckets.

d) Scrub the top and sides of the drain trough splash wall with disinfectant.

e) Annotate completion of kennel run cleaning/sanitizing on kennel cleaning record. If a handler does not initial off on the cleaning record as acceptable, attendant will correct identified discrepancy.

f) Scrub/disinfect kennel walkway and office floors bi-monthly.

g) Maintain cleanliness of the food storage room as directed.

Major Duties:

You will serve as an Animal Caretaker primarily concerned with the day-to-day care of Customs and Border Protection owned dogs in accordance with existing regulatory procedures, and secondarily you will perform manual labor tasks to maintain the kennels and other support facilities. You will clean the dog kennels, which includes hosing, sweeping, scrubbing and removing dog stools, unconsumed food and other refuse; maintain animal control status charts; prepare food, feed, and water all dogs; handle trained and untrained dogs under various conditions; observe the appearance and activity of dogs for signs of illness, wounds, disease and discontent; report abnormalities, injuries or dog bites; administers prescribed medication on a timely basis; administers first aid to an injured or sick dog. All other duties as directed.

Qualifications:

Examples include familiarity with animals normal appearance and activities to recognize obvious changes and signs of illness, common diseases, discontent, reduced activity or uncoordinated movements; provides proper feeding which includes special feed requirements to manage weight and proper diets for young animals; cleaning and disinfecting dog kennels, making small repairs to fencing and housing; handles animals in such a way as to instill confidence in them by his/her approach and firmly but gently restrains them for such purposes as taking blood samples and giving injections; uses proper and prescribed safety methods and practices in handling trained and untrained dogs in the kennel area, public environment and veterinarian clinic.

Employees are also to have current physicals to include medical history and physical exam, vitals (HT, WT, BP, Temp, Pulse), Visual Acuity, Audiometry, Tct/Dipth, Rabies Titer, Rabies Vaccine (Series of 3 each), and a drug screening. Employees will also have to pass a limited background investigation.

Other:

The contractor will be responsible for providing the assigned COTR a monthly spread sheet to account for the monthly hours billed. The spread sheet will be broken down to reflect each employees hours categorized as the hours charged, i.e. (regular, overtime, weekend, weekday, holiday.)

Animal Caretaker Attendants will be responsible maintain a monthly time sheet by signing in and out for their shift. The Lead Caretaker will be responsible to ensure that the time sheets are transmitted to the contractor as directed.

Limited personal safety equipment (i.e., latex gloves, rubber boots) will be provided. Personal safety equipment will need to be provided by the contractor (i.e., steel-toed boots, coveralls).

If contractor would like to make a site visit, they should contact Contract Specialist, Gary Orr at 317-614-4573 to schedule an appointment.