SOW.doc

Waste Water Treatment Plant and Well Water Certification

Statement of Work (SOW)

Wellesley Island

Border Patrol Station 45764 Landon Road

Wellesley Island NY 13640 Contracting Officer:

Program Manager: V. Keith Tharp

June 28, 2016

Table of Contents

31.

Introduction

32.

General Requirements

33.

Scope

34.

Description of Tasks and Deliverables

55.

Site Specific Other Items

66.

Contractor Furnished Items

67.

Conservation of Utilities

78.

Supervision Responsibilities – Management Contact

79.

Other Contractor Considerations

710.

Accident Report Procedures

811.

Use of Government Premises

812.

Contractor Legal Requirements Code Compliance

813.

Hazardous Materials

814.

Physical Security

915.

Conduct, Supervision, Schedules, Manager Qualifications

1116.

Quality Control Program

1117.

Surveillance by Customer Complaint

1118.

Contracting Officer Authority

1119.

Contracting Officer Representative (COR)

1220.

Definitions/Acronyms

Attachment A – Worksite identification – fact sheet attachment B – environmental requirements

ATTACHMENT C - BioPreferred Program Product Categories Statement of Work (SOW)

1. Introduction

This Statement of Work (SOW) is intended maintain water system Permit to Operate at U.S. Customs and Border Protection (CBP) site. All service work shall be performed on CBP properties as specified by Building Entity (BE). Typical service work will be performed within a 5 day week unless changes are specifically approved by the Contracting Officer’s Representative (COR) or Government Authorized Representative. Site descriptions for Building Entity (BE) are located on the “Worksite Identification” Fact Sheet as Attachment A. The Contractor agrees that will act as, but not be limited to, the minimum tasks and frequencies to be performed by the Contractor mandated by New York State SPDES Permit, and executive order to purchase products that are good for the environment. The Contractors minimum environmental requirements are presented on Attachment B.

2. General Requirements

All work shall be performed as specified for the U.S. Customs and Border Protection (CBP) Building, Wellesley Island Border Patrol Station, 45764 Landon Road, Wellesley Island NY 13640. Services will be performed within a normal seven-day week, unless changes are specifically approved by the Contracting Officer's Representative (COR) or Government Authorized Representative.

No work shall be performed when the government has no work force on duty available for the inspection of the contractor's work unless prior approval of the Government Authorized Representative is obtained.

3. Scope

The Contractor shall provide all management, supervision, labor, transportation, supplies, and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure a clean, neat and professional appearance at the CBP site. Frequencies shall meet the SOW requirements.

4. Description of Tasks and Deliverables

_X_ Water service Permit to Operate

_X_ Waste Water Treatment Permit to Operate

_X_ Training of Government personnel The Contract Services Guidelines for the Contractor are given below, including quality standards, but may not be limited to just those items listed. Questions should be addressed to the Government Authorized Representative.

4.1 Water Service and Waste Treatment Permit to Operate

NOTE: Any physical changes to the water service system and equipment required shall be outside the scope of this SOW. Contractor to advise the Government if physical water system and/ waste water treatment changes are required to maintain the Permit to Operate. This Contractor will provide periodical maintenance services.

The Contractor will sign in or provide notice upon arrival to the Government Authorized Representative and review the completed work with the Government Authorized Representative for visual approval before signing out.

1. Daily Water Sampling Contractor is to daily collect and measure free chlorine levels at the point of use and properly handle water samples on the proper periodical schedule to meet the requirement of the Permit to Operate. Samples are to be tested at an authorized laboratory.

2. NY State SPDES Documentation The Contractor is to compile water system flow measurements and daily free chlorine levels collected by Contractor personnel and submit monthly report forms to the Authorized Government Representative and the NY State SPDES. Documentation is on-file at the site available to the Contractor.

3. Maintain waste water treatment facility The Contractor shall operate the waste water treatment facility in a manner that is compliant with the New York State SPDES Permit. The Contractor must notify the New York State Department of Environmental Conservation (NYS DEC) and register as the Operator of Record. Scheduled testing and waste removal will be conducted in compliance with the New York State Permit. The Contractor is responsible for maintenance, repairs, and replacement and labor costs caused by normal wear and tear estimate at a total cost below $500.00 per incident.

4. Site Visits. During the Period of Performance (PoP) The Contractor will make periodically site visits as required to inspect the chlorination/filtration system equipment, exercising the chemical feed pump and recording water meter readings. Data collected to meet the requirements of NY State SPDES and be recorded on a chart and remain on site for the Government review.

5. Quarterly Collection and Testing of Water Samples Contractor is to collect water quality samples as required and submit the samples for analysis at a certified laboratory. All appropriate reporting will be done per NY State SPDES requirements.

6. Facilities Improvements. The Contractor shall make recommendations to the Government Authorized Representative on improvements required per requirements of NY State SPDES, condition of equipment and or daily operations at the site. Costs to implement recommendations are not within the scope of this SOW. All recommendations shall be submitted in writing with documented requirements.

7. Reporting. The Contractor shall report all test results to NY State SPDES on behalf of the Government and shall provide copies to the Government Authorized Representative of all test reports and correspondence with the NY State SPDES. The Contractor shall make recommendations to the Government before any commitments to NY State SPDES.

4.2 Training of Government Personnel

The guidelines outlined in this document are to provide sufficient training and record keeping meeting NY State SPDES requirements.

NOTE: The Contractor will sign in or provide notice upon arrival to the Government Authorized Representative and review the completed work with the Government Authorized Representative for visual approval before signing out.

8. General Requirements Contractor will provide a training plan acceptable to NY State SPDES so that the designated Government representative will be eligible to apply for a Non-Transient Non-Community Operator’s Permit.

9. Operator Training Contractor shall provide on-site training to the Government’s operator personnel. The training shall prepare the operator for the water certification NY State SPDES exam. The training will focus on the site facility and the proper operation, chemical addition, sampling, record keeping and minor routine maintenance. The Contractor shall inform the Government of classroom training for the operator to attend providing the operator with knowledge to obtain an operator's license and to acquire the necessary continuing education credits to maintain the water operator’s license.

5. Site Specific Other Items Contractor will be solely responsible for all environmental mitigations resulting from this work.

5.1 Government Furnished Utilities and Storage

10. Electric Power Electrical power at existing outlets for the Contractor to operate such equipment as is necessary in the conduct of his work.

11. Hot and Cold Water Hot and cold water as necessary, limited to the normal water supply provided in the building. No special heating or cooling of the water will be provided.

12. Storage Space When approved by COR or Government representative, space in the building for the storage of supplies and equipment to be used in the completion of work under the contract will be provided. The Contractor shall maintain this space in a neat and orderly condition. No flammable or explosive liquids such as gasoline will be stored in the building. The Government will not be responsible for damage or loss to the Contractor's stored supplies or equipment. Limited space will be provided by the government in the basement area to store some testing materials and spare materials.

6. Contractor Furnished Items

6.1 Contractor Item Responsibilities

13. Licenses In performing the work hereunder, the Contractor shall maintain in effect all necessary licenses required by Federal, State or Local government or subdivisions thereof, or of any other duly constituted public authority. Further, the Contractor shall obey and abide by all applicable laws and ordinances.

14. Supervision, Supplies, Materials, Transportation and Equipment This contract calls for the Contractor to furnish all supervision, supplies, materials, transportation and equipment necessary for the completion of the work of this contract unless otherwise specified herein. Contractor must provide the Safety Data Sheets (SDS) sheets to the Government Authorized Representative for any chemicals, cleaners, etc. The products must also meet the Environmental Requirements of Attachment B included as part of this document.

15. Safety and Equipment condition The Contractor shall use only chemicals which are environmentally safe in accordance with all State of New York and Federal Laws. All equipment shall have bumpers, skids and guards to prevent marking or damaging of fixtures, furnishings, or pavement surfaces.

7. Conservation of Utilities

7.1 Operating Conditions

16. Operating Conditions The Contractor shall instruct its employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions, as noted below, which preclude the waste of utilities.

17. Lights Lights shall be used only in areas where and when work is being performed.

18. Controls for Heating, Ventilation and Air Conditioning Systems Workers shall not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.

19. Water Faucets/Valves Water faucets or valves shall be turned off after the required usage has been accomplished.

20. Malfunctioning Faucets, Electrical outlets, Switches, etc. Any malfunctioning faucets, electric outlets, switches, etc., are to be identified by location and presented to the Government Authorized Representative for follow up as soon as they are found.

8. Supervision Responsibilities – Management Contact

8.1 Policy and Procedure

21. Supervision The Contractor shall be responsible for the supervision of his employees while performing under this contract. The Government Authorized Representative will perform periodic inspections in order to ensure compliance with requirements of this Contract, but will not attempt to supervise the Contractor’s employees.

22. Verbal Correspondence The Contractor shall designate an English speaking contact person/representative who shall be the point of contact on behalf of the Contractor. Whenever the Contractor has personnel at a property at least one member will be able to communicate with property personnel in English.

23. Contact Information Contractor must provide the name(s), addresses, and phone numbers of persons representing the Contractor to the Government Authorized Representative five (5) days prior to beginning the work under this contract.

24. Inspection Reviews Contractor is required to have the Government Authorized Representative and their representatives review the work being performed to ensure compliance with the terms and specifications of this contract. These inspection reviews shall be completed at least once per week throughout the duration of the contract. The representatives may also serve in a supervisory capacity if the Contractor so desires.

25. Contract Authority Contractor’s representatives designated in writing by the Contractor shall have complete authority to act for the Contractor during the duration of this contract. The representatives shall be contacted by the Government Authorized Representative in the event of any problems or special circumstances.

9. Other Contractor Considerations

Loss of Equipment The Government cannot and shall not be held responsible for loss of tools, equipment, and materials sustained by the Contractor.

10. Accident Report Procedures

26. Personnel or Property Accident Reporting In the event of an accident involving Government personnel or property, where the Government Authorized Representative perceived a lack of effective completion by the Contractor’s personnel was a factor, the Contractor shall submit a report within 1 workday after an accident to the Contracting Officer in letter form that will include the following: time and date of occurrence; the place of occurrence; a list of personnel directly involved; a narrative description of the accident that includes a chronological order of the accident and circumstances; and witnesses names and contact information.

11. Use of Government Premises

11.1 Government Premises

27. Operation Compliance of Premises The Contractor shall comply with all regulations and security requirements governing the operation of the premises, which are occupied, or the area in which the contract work is to be done.

28. Interruption/Interference with Government business The Contractor shall perform the contract in such a manner as to not interrupt of interfere with the conduct of Government business.

12. Contractor Legal Requirements Code Compliance

29. Local, City, County and State Licenses Contractor shall obtain at his own expense, all necessary local, city, county and state licenses and shall conform to all laws, regulations, and ordinances and code requirements applicable to satisfactory completion of this contract. Full responsibility for compliance with this clause shall rest with the Contractor and the Government shall assume no liability for failure.

13. Hazardous Materials

Disposal and chain of disposal Hazardous materials or waste, including, but not limited to, Blood borne Pathogens, hazardous cleaning chemicals, and other dangerous materials will be properly disposed of by the Contractor and the chain of disposal given to the Government Authorized Representative prior to final invoicing.

14. Physical Security

14.1 Security Requirements

30. Keys, Codes and Proximity Cards Contractor shall establish and implement methods of ensuring that all keys, codes and proximity cards issued to the Contractor by the Government are not lost, or misplaced, and not used by unauthorized persons. No keys, codes or proximity cards issued to the Contractor by the Government shall be duplicated.

31. Key Control Contractor shall develop procedures covering key control that will be included in the Quality Control Plan (QCP-Section 17.0). The Contractor shall report loss of keys, access codes or cards immediately to the Contracting Officer's Government Authorized Representative. The QCP shall include the control procedures for Government provided key, proximity access cards and/or lock combinations.

32. Use of keys and assigned work areas It is the responsibility of the Contractor to prohibit the use of keys, codes and proximity cards issued by the Government by any person other than the Contractor's employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by the Contractor's employees engaged in the completion of assigned work in those areas.

33. Security Badge Prior to commencing work on the project, the Government shall furnish security badges to the Contractor and the Contractor's employees, which must be worn at all times while on the government installation.

34. Security Processing and Badge Fabrication When any Contractor or subcontractor personnel enter the facility for the first time, the Contractor shall allow one hour for security processing and the fabrication of the buildings security badge or pass, as may be required by the Government Authorized Representative.

35. Security Badge Reviews Security badges shall be subject to periodic review by the Government Authorized Representative. The Contractor's employees shall present themselves for the issuance of renewed badges when required by the Government as scheduled by the Government Authorized Representative.

36. Sign-in and Sign-out at Facility Government reserves the right to require Contractor personnel to "sign-in" upon entry and "sign-out" upon departure from the facilities.

37. Lost badges/passes Contractor shall notify the Government Authorized Representative immediately when employee's badges or passes are lost and immediately apply for re-issuance of a replacement badge or pass.

38. Contract Employee dismissed/terminated/reassigned It is the Contractor's responsibility to return all keys, badges, codes and proximity cards to the Government Authorized Representative or his designee when a Contractor employee is dismissed, terminated or assigned to duties not within the scope of this contract.

39. Level of site access Government reserves the right to set the conditions of access for contract personnel. Depending on security levels of designated offices, contract personnel may require a Government Officer escort.

15. Conduct, Supervision, Schedules, Manager Qualifications

15.1 Supervision/Manager Expectations

40. Orientation of Facility Contractor and his employees and any subcontractor shall become familiar with and obey all station regulations, including fire, traffic and security regulations. All contract employees must have attended an orientation conducted by the Government Authorized Representative (or his or her designee). The orientation will include an explanation or the occupant agency's function and may include a tour of the building/facility. It will also familiarize contract employees with key client agency personnel and areas of the building/facility requiring special attention. The Contractor's managers and supervisors shall be able to read, write, speak and understand English to the satisfaction of the Government Authorized Representative. All personnel shall keep within the limits of the work area and not enter any restricted areas unless required to do so and are cleared for such entry. The Contractor shall be responsible to the Government for acts and omissions of his own employees and of subcontractors and their employees.

41. Detainees The Department of Homeland Security has taken aliens from various nations into physical custody at some facilities pending the conclusion of immigration hearings, release on bonds, recognizance or supervision. The Contractor's employees must realize that the detainees are detained against their will and would seize any opportunity to escape. The Contractor's employees should not have contact with detainees. Contractor's employees shall not engage in conversation with detainees.

42. Appearance Contractor personnel shall present a neat appearance and be easily recognized. This shall be accomplished by wearing clothing bearing the name of the company.

43. Submittal of daily work schedules Managers and supervisors shall be responsible for submitting the to the Government Authorized Representative and the Contractor employees daily work schedules one week prior to the execution of the work.

44. Timeline regarding dismissed/terminated/reassigned contract employees Contractor shall notify the Government Authorized Representative in writing the names of any employees no longer working on the project within one (1) workday after that employee is terminated or no longer expected to work under this contract. The Contractor must return all security badges, keys, access codes, and proximity cards issued by DHS to the Government Authorized Representative after an employee of the Contractor is no longer working on the project.

45. Management Personnel Qualifications Managers and supervisors engaged in directing the work to be accomplished under this contract shall possess at least 2 years of recent experience (within the past 5 years), directing facility operations in a manager capacity for buildings of the approximate size of the building(s) to be maintained under this contract. Competent management personnel shall be employed. The management personnel shall provide evidence of any supervisory training courses taken. At the discretion of the Contracting Officer, experience may be substituted for formal training. A detailed resume for managers and supervisors containing the information specified below must be submitted to the Contracting Officier prior to award for evaluation. All employees must provide the following information: Full Name, SSN, DOB, Address and email contact.

Government will require a full background investigation (BI) for all assigned employees.

16. Quality Control Program

Quality Control Plan The Contractor must submit two copies of a detailed Quality Control Plan (QCP) with their contract proposal. The plan will be site specific and will inform the Government Authorized Representative how the work, supervision, project management and follow up will be performed in this contract to insure compliance with all requirements. The QCP is intended to provide a structured process and detailed plan that will help the Contractor manage the project and identify any deficiencies before the work execution becomes unacceptable.

The QCP must be kept current at all times to reflect all contract modifications and changes in plan. If anything in the plan is revised, the plan must be physically updated, and the changes are to be reported to the Government Authorized Representative and approved by the Contracting Officer.

17. Surveillance by Customer Complaint

46. Investigation/Validation/Notification and Record archive When a complaint is received, the Government Authorized Representative will investigate, validate the complaint, notify the Contractor of the defect and maintain a record of the complaint.

18. Contracting Officer Authority

47. Issuing Modifications and Change Orders Contracting Officer retains the sole right to issue modifications and change orders. In no event shall any understanding or agreement, contract modification, change orders or other matter in deviation from the terms of this contract, between the Contractor and a person other than the Contracting Officer, be effective or binding upon the Government. All such actions must be formalized by a proper contractual document executed by the Contracting Officer.

19. Contracting Officer Representative (COR)

19.1 COR/Government Authorized Representative Responsibilities

48. Technical Contact/Technical Representative This will be the U.S. Customs and Border Protection technical contact person or Contracting Officer’s Representative. The (COR) information will be provided upon award of the contract. Contracting Officer retains the sole right to issue modifications and change orders. In no event shall any understanding or agreement, contract modification, change orders or other matter in deviation from the terms of this contract, between the Contractor and a person other than the Contracting Officer, be effective or binding upon the Government. All such actions must be formalized by a proper contractual document executed by the Contracting Officer.

49. COR Responsibilities Contracting Officer will designate the COR or Government Authorized Representative at time of contract award. The responsibilities of the Government Authorized Representative include, but are not limited to determining the adequacy of Contractor completion efforts in accordance with the conditions of this contract.

50. Inspection and Monitoring of the Contractor’s work The Government Authorized Representative is responsible for the inspection and monitoring of the Contractor's work. The responsibilities of the Government Authorized Representative include, but are not limited to: inspecting the work to ensure compliance with the contract requirements; documenting through written inspections reports conferring with representative of the contractor regarding any problems encountered in the successful execution of the work.

51. Review of Contractor provided service level being performed In addition to the above; the Government Authorized Representative will make a periodic walk through the building and other areas covered by this contract to ascertain the level of services being performed. The Contractor will be notified of any deficiencies noted.

20. Definitions/Acronyms As used throughout this contract, the following definitions/acronyms shall have the meaning set forth below:

ACO – Administrative Contracting Officer - As used in this quotation and the resulting contract means the Administrative Contracting Officer who is administering the contract on behalf of the United States is a Contracting Officer for the Department of Homeland Security. The ACO is a person with the authority to enter into contracts, administer, and terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

AQL - Acceptable Quality Level - The allowable leeway from a standard that can occur before the Government will reject the specific service.

BE – Business Entity - Site descriptions for Building Entity (BE) are located on the “Worksite Identification” Fact Sheet as Attachment A.

CBP – Customs and Border Protection - one of the Department of Homeland Security’s largest and most complex components, with a priority mission of keeping terrorists and their weapons out of the U.S. It also has a responsibility for securing and facilitating trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws.

CDR – Contract Discrepancy Report - A report, sent by the Government Authorized Representative to the Contractor, whereby the Contractor is required to complete when completion of a task is unsatisfactory. The CDR requires the Contractor to explain to the Government Authorized Representative, in writing within 5 calendar days, why the task wasn’t done in a satisfactory manner, how task completion shall be returned to satisfactory levels, and how recurrence of the problem shall be prevented in the future.

CO – Contracting Officer - The U.S. Customs and Border Protection person for the Department of Homeland Security with the authority to enter into contracts, administer, and terminate contracts and make related determinations and findings. See ACO definition above.

Contractor - The entity that provides the services described in the Statement of Work.

Contractor Manager – That person, or designated alternate, responsible for insuring that required services are performed properly, and who is the one point of contact responsible for interaction with government personnel. They are also responsible for supervising the contractor’s employees.

COR – Contracting Officer Representative - An employee who is designated and authorized by the Contracting Officer to answer technical questions, provide for inspections, certify invoices for payment and assist in administering the contract.

Defective Service - A service output that does not meet the standard of work established by this contract.

Detainee - Any person confined under the auspices and the authority of any federal agency, primarily the Department of Homeland Security. (DHS reserves the right to place detainees who are in the custody of the Bureaus of Prisons, the U.S. Marshals Service or any person confined under the auspices and the authority of the DHS or any other federal agency.) Many of those being detained may have substantial and varied criminal histories.

DHS – Department of Homeland Security – The Department of Homeland Security has a vital mission: to secure the nation from the many threats we face. This requires the dedication of more than 225,000 employees in jobs that range from aviation and border security to emergency response, from cyber security analyst to chemical facility inspector. Our duties are wide-ranging, but our goal is clear – keeping America safe.

Emergency - Any significant disruption of normal facility procedure, policy or activity caused by riot, strike, escape, fire, medical emergency, natural disaster or other serious incident.

EPA – Environmental Protection Agency - The EPA leads the nation's environmental science, research, education and assessment efforts. The mission of the Environmental Protection Agency is to protect human health and the environment. Since 1970, EPA has been working for a cleaner, healthier environment for the American people.

Government Authorized Representative - An employee who is designated and authorized by the Contracting Officer, or Contracting Officer’s Representative to answer questions, provide for inspections, certify invoices for payment and assist in administering the contract.

SDS – Safety Data Sheet - The MSDS is a detailed informational document prepared by the manufacturer or importer of a hazardous chemical. It describes the physical and chemical properties of the product. Material Safety Data Sheets contain useful information such as flash point, toxicity, procedures for spills and leaks, and storage guidelines. Information included in a Material Safety Data Sheet aids in the selection of safe products, helps you understand the potential health and physical hazards of a chemical and describes how to respond effectively to exposure situations Policing – To make an area clean in appearance by removing obvious debris, spillage, etc.

QA – Quality Assurance - A method used by the Government to provide control over the quality of purchased goods and services.

QC – Quality Control - Those actions taken by a Contractor to control the execution of required services so that the standards of the contract are met.

QCP – Quality Control Plan - The plan will be site specific and will inform the Government Authorized Representative how the work, supervision, project management and follow up will be performed in this contract to insure compliance with all requirements.

Response Time – Response time is defined as the time allowed the Contractor after initial notification of a work requirement to have personnel physically on the premises at the work site, with appropriate tools, equipment, and materials, ready to perform the work required.

SOW – Statement of Work - This Statement of Work (SOW) is intended to support the facility services at U.S. Custom and Border Protection (CBP) sites.

U.S. Customs & Border Protection