HSBP1011Q0107 - Kennel SOW.pdf

STATEMENT OF WORK

KENNELING SERVICES

1. Objective: The purpose of this procurement is to provide commercial kennel facilities and services in support of the Customs and Border Protection (CBP) Canine Enforcement Program.

2. Scope of Work: The contractor will provide all labor, materials, supervision, and facilities required to provide kenneling services for the CBP canines. The number of canines to be kenneled is currently twenty four (24). The number of canines is subject to change according to the demands of their service. Services must be made available on a demand basis for up to thirty (30) canines as required. The canines’ work address is:

120 N. Mariposa Nogales, AZ 85621

2.1 The contractor will provide a key to the kennel facility to each canine enforcement officer (CEO) assigned with access to the facility 24 hours per day, 7 days per week.

The number of CEO’s that will require access to the facility is thirty-two (32). The contractor shall ensure that only authorized personnel have access to CBP dogs.

Access to the CBP dogs by the general public is prohibited at all times.

2.2 In addition to housing the canines, the contractor will also be responsible for cleaning the kennels and maintaining them in a safe and sanitary condition.

2.3 A Contracting Officer Technical Representative (COTR), will be appointed to monitor contractor performance and coordinate technical and administrative matters with the Contracting officer. In those areas that do not have a COTR, a technically qualified canine officer should have oversight of the kennel contract. The COTR or technically qualified canine officer shall conduct a semi-annual review and provide a brief report to the Contracting Officer after each review. The COTR will be identified on the contract.

3. Facility Requirements: The contractor’s facility should be an indoor-outdoor type, which allows the animal’s access to adequate shade, fresh air, exercise, and protection from inclement weather and unauthorized personnel. Regardless of the kennel type, only one dog shall be in each kennel run. Shipping crates or wire cages are not acceptable at any time for the boarding or kenneling of the dog.

3.1 Floor and Dog Runs: The kennel building will be constructed with a concrete foundation and floor; all runs will be constructed of concrete. Kennel run floors will be a sealed hard surface (i.e. concrete or tile is acceptable). All concrete surfaces will be sloped and constructed to allow for drainage and for flushing stools and urine from the kennel run. Pooling of liquid is not permitted. Other floors and pathways should be of a non-skid surface.

3.2 Outside Kennel Runs: If kennel runs use a common barrier to separate adjacent runs, the barrier should be a solid wall at least four feet in height. Each kennel run will be at least six feet long by four feet wide, not including the sleeping area. Outside kennel runs will be equipped with a raised sleeping platform or doghouse. The doghouse shall have three solid sides and a top. The doghouse will be positioned in the shaded side of each run. The platform shall be of adequate size to accommodate the dog. The doghouse shall allow the dog to turn freely and provide at least two inches clearance above the animal’s head while in the standing position. Outside kennel runs shall have the dog’s bedding area enclosed. If the enclosed bedding area is attached to the kennel run, it will have two solid walls between the adjacent kennel runs with chain link ends. If the enclosed bedding area is separate from the kennel run, it must have solid walls with an access opening on one end. Outside kennel runs will be covered with a canopy that will provide shade during all daylight hours. Security fencing (constructed 6’-8’ high and made of 11-gauge materials) shall surround all outside runs and be in good repair. All kennel runs shall have secured chain-link tops, to prevent the dog from jumping or climbing out. Runs will have sloped flooring to allow drainage (no standing water).

3.3 Inside/Outside Kennel Runs: The outside portion of each kennel run will have solid walls four feet in height between adjacent runs, and the kennel run will be at least six feet long and four feet wide. The sleeping area will be large enough to allow the animal to turn freely and be at least two inches taller than the animal at the head when standing erect. The sleeping area will be equipped with a raised sleeping platform. Access doors to the inside sleeping area will be of sufficient size to allow the dogs to enter without scraping their sides or back. A guillotine type drop door is permissible.

3.4 Enclosed Indoor Kennel Runs: Runs that are totally enclosed in a building will meet the same size requirements for indoor/outdoor or outdoor runs. Indoor runs will meet or exceed all requirements for ventilation in accordance with all local, state, and federal regulations regarding kennel services. Indoor runs shall have air condition/ventilation systems that maintain the inside ambient air temperature within 10 degrees above or below the outside ambient air temperature. The kennel facility shall have fresh air either through windows, doors, vents or air conditioning. Auxiliary ventilation (i.e. air conditioning or exhaust fans) is required where the ambient temperatures can reach 90 degrees F or higher. The minimum indoor air temperature shall not be less than 40 degrees F. The maximum indoor air temperature shall not be more than 90 degrees F.

The minimum/maximum is to ensure that the canines maintain acclimation to the weather conditions in the work environment.

Each run shall be separated by a partition constructed of concrete, fiberglass, or stainless steel at least 48 inches high to prevent cross contamination between kennels.

The partition shall be capable of preventing cross contamination between runs. All runs shall have chain-link tops to prevent the dogs from jumping or climbing out. Kennel runs shall be disinfected with veterinary approved chemicals. Dog beds shall be of non-porous materials (i.e. stainless steel, fiberglass).

3.5 Fencing and Gates: Wire mesh fabric will be utilized on the runs and gates. The fabric will be at least 11-gauge material for 2-inch mesh or at least 13-gauge for 1 ¼-inch mesh. Access gates to each run and sleeping area will have a positive latching system to prevent the dogs from jumping against the latch and accidentally opening the gate. Kennels shall have double gate/doors that require the dog to go through two secure gates/doors to enter/exit the facility and grounds.

3.6 Lighting: The kennel compound and kennel runs will be sufficiently lighted to provide security and to allow for safe nighttime activity in removing or returning canines to their kennel runs. All accessible areas will be lighted, either by motion sensors or permanent lighting.

3.7. Kennel construction: The Government will not reimburse the contractor for any construction or remodeling.

4. Sanitation: Kennel runs and sleeping areas will be disinfected at least every four calendar days with a veterinarian-approved disinfectant solution. Kennel runs will be washed and stools will be removed from the runs as often as necessary. Stools, urine and waste dog food will not be allowed to remain in a run for more than one hour during normal operating hours. All stools will be removed within one hour after the facility opens for business or no later than 9:00 a.m. on days when the kennel is not open for business. All chemicals shall be stored away from any food items or near the floor, capped and in the original labeled containers. Chemicals not in the original container shall be clearly marked. The Environmental Protection Agency or the State shall approve all disinfectants used for cleaning.

4.1 Food and Water Areas: The food and water utensils shall be cleaned daily with hot soapy water. Utensils used in preparation of food shall be cleaned immediately after each food preparation period. Stainless steel feed and water pans will be used. Empty dog food bags will be removed and disposed of in a covered container. All food will be stored in rodent-proof storage containers. The area will be rodent and pest free. A refrigerator for diet and medications will be available. Medication will be properly labeled and stored in the refrigerator. If the water supply comes from an underground well, it must be tested and approved for human consumption (potable). The kennel shall have potable hot and cold running water. Self-waterers will not be permitted.

4.2 Health: The contractor shall ensure that the CBP canines are not kenneled in the same room with any animals that are quarantined or under medical treatment. The kennel must have an isolation area to accommodate those animals currently under quarantine or medical treatments. The contractor will ensure that CBP canines will be kenneled in a different room from other privately boarded animals. The kennel shall have first aid kits for personnel and animals. The contractor shall have written procedures to educate employees on how to handle animal-related injuries.

The contractor shall observe the appearance and activity of the dogs for signs of illness, wounds, disease and discontent. The contractor shall specifically watch for signs of injury or other changes in physical condition. In the event a CBP canine is injured or becomes ill, the contractor will contact the assigned handler of the canine within one hour. If he/she is unavailable, the contractor will contact the COTR. If it is an emergency and a canine supervisor cannot be contacted, the contractor will take the ill or injured canine to the pre-designated veterinarian. If veterinary services are not included in this award, the name and contact information of the authorized veterinarian will be provided. In the unlikely event a CBP canine passes away, CBP personnel will take possession of the dog and dispose of the remains at an off-site location. No CBP canine shall be buried or disposed of by kennel personnel.

4.3 Bathing:

CBP personnel will bathe canines. The contractor facility shall have bathing utility available to bathe the dogs. CBP personnel will coordinate the bathing of canines to fit in with the facility bathing schedule.

4.4 Debris: The contractor shall ensure that the compound area in which the kennels are located shall be free of all refuse, garbage, trash and debris. Seeded areas within the compound shall be mowed or chopped and kept free of brush and tall vegetation that could pose a health hazard to the dogs, handlers or other individuals entering the premises.

4.5 Flea and Tick Prevention: The kennel and surrounding areas will be treated to prevent infestation of fleas and ticks. Only a professional exterminator will treat kennels, canine break areas, and kennel runs infested with fleas or ticks.

5. Food:

When the CEO is off duty the COTR will make arrangements to feed/medicate the dog.

The food contents must meet the guidelines provided below.

The contractor will provide all supplies and equipment necessary to perform the services. This includes items such as stainless steel feed and water pans, cleaning supplies and equipment, disinfectants etc. The amount shall be the suggested label serving size provided by the food manufacturer. The acceptable range for the key nutritional factors are:

Energy density 4.0 to 5.5 kcal ME/g DM Fat 15 to 40 % fat DM or 30 to 65% of calories from fat Soluble carbohydrate 39 to 55% NFE DM or 20 to 50% of calories from NFE Protein 22 to 32% protein DM or 18 to 25% of calories from protein Digestibility DM digestibility >80%

Once a standard, approved brand of dog food is established, any change must be approved in advance by the COTR. Special rations for dietary or medical purposes must also be approved in advance by the COTR.

ADDITIVES: A majority of commercial dog foods do not contain medication to prevent heartworm or hookworm infections; therefore the CEOs will provide and administer medication to their dogs.

6. Feeding:

The decision on whether the contractor or CBP personnel feed the dogs varies for each location. The Canine Enforcement Program Handbook has no set policy on who feeds the dogs. Regardless of who feeds them, the Canine Enforcement Officer (CEO) is responsible for completing the Daily Food and Stool Report. This report will be provided separately. The COTR shall decide who will feed the dogs.

The CBP personnel will be responsible for the scheduling and feeding of the dogs. The “Food & Stool Chart” shall be completed on a daily basis. The assigned CEO has the responsibility and is accountable to ensure the chart is completed each day, regardless of who feeds the dog.

Since there will always be CEO’s on duty at all times, feeding will be rotated to cover CEO’s on leave or TDY’s as needed.

7. Veterinary Services:

In the event that a CBP canine becomes ill, the contractor shall contact the identified individuals in the following order: Canine Enforcement Officer, Canine Supervisor, and designated veterinarian. Contact information for the designated veterinarian will be provided upon award. Should medical treatment be necessary, the contractor assumes all liability for the animal and any charges that are incurred as a result of not following the order of precedence described above.

8. General Requirements:

Protection: The contractor shall have a plan for emergency procedures. A copy of the local fire evacuation plan shall be posted in the kennel. The contractor will provide fire extinguishers on-site to extinguish common construction materials and/or electrical fires. The contractor will ensure the fire extinguishers are inspected and maintained in accordance with the local, state, and federal fire regulations. The contractor shall have business insurance as required by law.

The COTR, or canine officer, shall make periodic unannounced inspections. The contractor must be certified, if required, by the appropriate local and state agencies to provide kenneling services.

Escaped Dog: The contractor shall have a written plan for handling the “escaped dog” scenario. The plan shall define what steps are taken to notify the owner, advertise in local publications, etc.

Personnel: If required by the state, the county in which the kennel is located must certify the kennel manager. If the kennel manager is replaced, the contractor will provide prior notification to the COTR.

Access: All canine officers will require 24-hour access to the portion of the kennel facility used to kennel the CBP canines. If key-type door locks or padlocks are used for after-hours security, the contractor will provide a key (or set of keys, as appropriate) to each assigned canine enforcement officer. All entry/exit points will be locked after hours or when unattended. All dog runs will be secured. Kennels shall have double gates/doors to enter/exit the facility and grounds.

Record Keeping: The contractor will keep a record of all CBP canines kenneled at the facility during each 30-day/monthly billing cycle. The record will include the following information at a minimum:

• date of arrival and departure of each CBP canine; and

• if food is provided by the contractor, the number of pounds of dog food consumed by the CBP canines during the billing cycle.

Invoice: The contractor will submit an invoice to the COTR or billing contact for approval at the end of each month. The following information should be included on each invoice:

• vendor name and address,

• contract number,

• invoice number,

• name of each canine,

• CBP canine ID number,

• period of service,

• daily kennel rate,

• amount of food consumed, and

• total for all items.

9. Parking:

Number of parking spaces that require 24/7 access is 32.

The contractor shall make parking spaces available on the facility grounds to accommodate government owned and privately owned vehicles (POVs) of Customs and

Border Protection personnel who are on or off duty and working with the dogs.

Sufficient parking and a safe, lighted area to load and unload detector dogs are required. Twenty-four hour access to the parking area is required.

10. Location: The kennel shall be located no farther than 30 miles from the work site, and shall be located within the United States.