Logistic_Support_Services.pdf

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services: The Contractor shall provide all personnel, equipment, transportation, tools, materials, supervision, supplies, other items and services necessary to provide a Turnkey Solution that includes, but not limited to furniture, fixtures and equipment (FF&E) design, procurement, and equipment; Project Management; Interior Design; Transition Planning/Storage/Physical Relocation; Facilities Support Services; Information Technology equipment/services; audio visual design, installation, and equipment; security system design, installation and equipment; and other ancillary services/products related to requirements within the scope of this contract as detailed in the individual task orders.

5.2. Tasks: Specific details of work assignments, deliverables, documentation, applicable industry standards, etc., will be provided in individual task orders. The Contractor shall ensure adequate resources are dedicated to satisfy the requirements of task orders including, but not limited to, furnishing the necessary personnel, material, and services as required. The Contractor shall provide the supervision and management effort necessary for efficient and effective administration and control of work performed under the contract.

5.3. Furniture:

5.3.1. Provide commercially available furniture, equipment, and fixtures as determined by DSS Agency Space Standards.

5.3.2. Be capable of handling multiple task orders and supplier arrangements simultaneously.

5.3.3. Be capable of providing goods and services at various geographical locations as determined by DSS.

5.3.4. Be capable of providing quick ship, delivery, and installation (4-6 weeks) at various geographic locations as determined by DSS.

5.3.5. Ensure all office furniture is completely assembled and installed IAW manufacturer installation instructions.

5.3.6. Purchase, coordinate, deliver, unload, store/warehouse, and install all furniture, equipment, and materials as required by the individual task orders.

5.3.7. Utilize Government sources of supply, when available, and as expressly authorized in writing by the Contracting Officer.

5.3.8. Furnish standard products of a small business manufacturer regularly engaged in the manufacturing of such products, which are of a similar material, design, and workmanship.

5.3.9. Products or classes of products where there are no small business manufacturers should be identified in the contractor’s quote for the individual task order.

5.310. Coordinate delivery/installation of all items with the designated government representative not later than three (3) weeks prior to the installation start date as specified in the individual task order. Work areas (at government site) shall not be used as storage sites unless approved by the designated government representative.

5.3.11. All installers shall maintain a current certification or license if applicable for the type of furniture being installed.

5.3.12. Furniture shall be installed in strict accordance with manufacturer's recommendations and Government approved design.

5.3.13. Delivery and installation of materials and equipment shall be made with a minimum of interference to Government operations and personnel.

5.3.14. Provide worktables, pedestal, credenza, bookcases, and related accessories to create a comprehensive office environment, including system, modular and private office furniture.

5.3.14. Provide conference and training tables, chairs, display boards, mobile lecterns, and related accessories to create a comprehensive meeting/classroom environment.

5.3.15. Provide sofa, reception chairs, end tables, lamps, and related accessories to create a reception area environment or wellness room.

5.3.16. Provide specific signage and logos.

5.3.17. Provide additional furnishings and equipment as required.

5.3.17.1. Standard items to be provided include, but are not limited to:

• Chairs

• Tables

• Cabinets

• Shelving

• Fixtures

• Furniture (case goods, private office, systems, modular)

• Display and Communications Boards

• Art Work

• Additional office furnishings and equipment as determined by DSS

• Furniture specifications require that personal office furniture (private offices and open workspace) shall allow individuals to adjust the orientation of computer equipment and accommodate handedness.

5.4. Interior Design Services:

5.4.1. Provide services necessary to provide Interior Design Services and other ancillary services within the scope of this contract as detailed in the individual task orders. For facilities leased by the General Services Administration (GSA), Army Corps of Engineers (COE), and the Washington Headquarters Services (WHS), Contractor shall work to provide interior design services to include submission of CAD drawings, 2-D and 3-D design documents, Axonometric views and other supporting documentation as deemed necessary by the Government.

5.4.2. Provide interior design services including all labor, materials, equipment, supplies, transportation, and supervision necessary to accomplish the work.

5.4.3. Be capable of providing services at various geographic locations as specified in the task order.

5.4.5. Be capable of handling multiple task orders simultaneously.

5.4.6. Space design and planning

5.4.7. Technical drawings and architectural design studies

5.4.8. CADD drawing to include 2-D and 3-D design documentation and Axonometric drawings and design views

5.4.9. Space modeling

5.4.10. Project Management

5.4.11. DSS/DoD Specific signage and logos and other artwork

5.5. Transition Services:

5.5.1. Provide all personnel, equipment, labor, transportation, tools, materials, supervision, supplies, other items and services necessary to provide Transition and Office Relocation Services to include, but not limited to relocation and moving; warehouse storage; project management; and other ancillary services within the scope of this contract, and as detailed in the individual task orders.

5.5.2. Provide commercial office relocation services including all labor, materials, equipment, supplies, transportation, and supervision necessary to accomplish the work.

5.5.3. Be capable of handling multiple task order simultaneously

5.5.4. Be capable of providing services at all geographic locations specified in the task order.

5.5.5. Perform all of the services required to remove equipment, and related supplies (at times hereinafter called "property") from the existing location, transport the property to the designated areas within the new location and place them in accordance with the direction and timelines in the individual task orders. The Government site representative will be designated in the individual task order.

5.5.6. Furnish all packing containers and related supplies including, but not limited to, boxes and cartons, pallets, pre‐printed labels, large plastic bags, crating material, padding material, marking material, sealing tape, and color‐coded marking tags to the moving activity. It shall be the responsibility of the Contractor to determine the number and size of packing containers to be utilized for individual relocations. Delivery of same will be at no extra cost to the Government. Individual task order will specify whether packing containers will be returned.

5.5.7. Ensure all materials are clean and of a quality sufficient to ensure protection of the property.

5.5.8. Provide a site supervisor for the duration of the relocation. The site supervisor will be responsible for:

5.5.8.1. Directing the daily activities of the workers provided for the relocation;

5.5.8.2. Coordinating phases of the relocation with the client on a daily basis;

5.5.8.3. Attend client meetings to coordinate relocation plans and schedules with building manager; Architect; and others as specified in the individual task order.

5.5.9. Perform packing and/or crating necessary for the protection of the property to be moved to include but not limited to:

5.5.9.1. Computers, Audiovisual and hi‐tech equipment shall be pad‐wrapped or shrink wrapped. The contractor shall be responsible for the relocation of all equipment not restricted by lease, warranty service, or maintenance agreement.

5.5.9.2. The equipment list will be provided with the individual order. Equipment includes but is not limited to:

• Desk Top Computers

• Table top and stand-alone Printers

• Facsimile machines

• Audiovisual equipment

• Large screen flat panel monitors

5.5.9.3. The Government will prepare and disassemble all equipment for relocation by the Contractor.

5.5.10. Remove all padding, packing, and crating materials from the premises of the government as directed within five business days of move.

5.5.11. Furnish dollies, hand trucks, book‐carts, typewriter/computer carts, and glass packing/cartons, and any other type of equipment commonly used for relocation services.

5.5.12. Disassemble property when necessary for safe and efficient transportation, as determined by the ordering agency.

5.5.13. Reassemble property after transporting to the new location.

5.5.14. Box up file and supply and or utility rooms as designated by the DSS Project Manager prior to moving.

5.5.15. Provide any other service, which would reasonably be included with complete office relocation/moving service.

5.5.16. Color‐coordinate multiple office moves on the floor plans, floor maps, or layouts and move property in groups by office or area, as specified in the individual task order.

5.5.17. Remove empty packing containers, as applicable.

5.5.18. Remove rubbish from the government's premises after move is completed.

5.5.19. Furnish forklifts, scissor lifts, portable lifts, and operators to move heavy and/or bulky items that cannot be moved by normal means, on an as‐needed basis.

5.5.20. Provide storage for property in a secured location in the event of a delay in availability of new space. Pricing for storage space will be negotiated at the time of award of the task order.

5.5.21. Furnish all vehicles, insurance, fuel, driver, supervision, maintenance, equipment, and operating supplies/services, and perform all services necessary to provide office relocation services as specified in the individual task orders.

5.5.22. Ensure that its firm and staff maintain any generally required professional certification, accreditation, license, bond, and proficiency relative to their area of expertise. The Contractor shall retain documentation of such records. The Government will not pay expenses to meet this requirement.

5.5.23. Typical tasks may also include:

• Pre-Move Planning Services

• Post‐Move Services

• Relocation Plan Design

• Packaging Materials

• Packing/Crating

• Moving Services

• Loading/Unloading

• Delivery/Set Up

• Includes hanging wall art or bulletin/white boards as necessary

• Storage

• Assembly

• Disassembly

• Reports

• Relocating excess government furniture and equipment to other locations, which could include, but not limited to, the cognizant Defense Reutilization Management Offices (DRMO) or other DSS office locations.

• Packing office equipment and supplies.

• Moving equipment and supplies.

• Providing damage reports.

• Short-term storage of equipment and supplies.

• Develop directional signage.

• Develop detailed inventory lists.

• Develop relocation plans, schedules, and budget forecasts.

5.6. On-Site Facilities & Logistics Support Services:

5.6.1. Place of performance: Performance will be initially be at DSS Headquarters (DSS HQ), Russell-Knox Building (RKB), 27130 Telegraph Road, Quantico, VA, and the Center for Development of Security Excellence (CDSE), 938 Elkridge Landing Drive, Linthicum, MD. Future sites will be identified in specific task orders as required.

5.6.2. General Requirements: The Contractor shall provide qualified personnel and supervision necessary to provide facilities and logistics support services to include but not limited to facilities management, supply management, and other ancillary services in support of DSS Logistics Management Division at DSS facilities as identified in the individual task order, and in accordance with Standard Operating Procedures established by the Government.

5.6.3. DSS HQ (RKB):

5.6.3.1. Facilities Management:

5.6.3.1.1. Monitor Enterprise Logistics Management System (ELMS) and the RKB Facilities mailbox daily with initial response within one business day;

5.6.3.1.2. Prepare and submit work requests for inoperable equipment or other facilities related issues internally within LMD, OCIO, Security, or to RKB- Facilities & Security Management Division (FSMD) as appropriate and conduct follow up on all work orders to ensure completion;

5.6.3.1.3. Coordinate facilities service requests with RKB FSMD;

5.6.3.1.4. As directed by the Task Manager, conduct space utilization surveys of DSS sovereign space within RKB;

5.6.3.1.5. Utilizing Microsoft VISIO Professional and/or AutoCADD 2018 software update and maintain seating assignments within DSS sovereign space;

5.6.3.1.6. Review requests for internal moves and/or new requirements submitted via ELMS;

5.6.3.1.7. Assist the DSS Facility Manager with requirement validation

5.6.3.1.8. Provide guidance and advice to customers to request services not provided by LMD (i.e., IT and Telecom services);

5.6.3.1.9. Coordinate within LMD, other DSS support organizations, and customer to schedule work;

5.6.3.1.10. In the absence of the Facility Manager, oversee ongoing projects;

5.6.3.1.11. Manage and maintain furniture key inventory; issue keys for daily or permanent use; notify Facility Manager when inventory for any one key falls below 4 spares;

5.6.3.1.12. Using established format and Microsoft Word, produce nameplates for cubicles, offices, etc., as requested through ELMS; notify customer when product is ready for pick-up;

5.6.3.1.13. Other activities as specified in Standard Operating Procedures.

5.6.3.2. Logistics Operations:

5.6.3.2.1. Process incoming and outgoing FedEx, USPS, UPS parcels, and packages in accordance with written procedures in the Desk Top Reference Guide, the DSS Customer Service Guide, and Official Mail Security Guide.

Tasks include but are not limited to:

5.6.3.2.1. The contractor shall process and deliver outgoing FEDEX parcels/flats, any outgoing official mail, registered, certified and COMSEC items to the RKB Mail Room twice daily, Monday-Friday (excluding Holidays).

5.6.3.2.2. The contractor shall pick-up incoming FEDEX parcels/flats, official mail, certified and COMSEC items twice daily, Monday through Friday (excluding holidays), notify, and/or deliver to customers within 24 hours.

5.6.3.2.3. The contractor shall ensure outgoing mail is properly addressed 95% of the time and IAW DSS Customer Service and Mail Security Guide for Official Mail.

5.6.3.2.4. The contractor shall review the DSS Form 241, Request for FEDEX, for completeness, accuracy, and process complete and accurate shipments 95% of the time and IAW FEDEX written procedures in the Desk Reference.

5.6.3.2.5. The contractor shall research and print FEDEX bills from the FEDEX web site biweekly IAW the Desk Top Reference. The contractor shall reconcile and validate the FEDEX bills with actual shipments and submit to the responsible LMD Branch Chief, for review, signature, and submission for payment.

5.6.4. DSS CDSE:

5.6.4.1. Point of Contact: The contractor shall serve as the on-site point of contact with DSS Support Services at the CDSE for logistical/facility issues or needs such as, maintenance, repairs and upgrades to spaces.

Communication shall include coordination with Support Services, the CDSE Facility Landlord, the U.S. Army Corp of Engineers (USACE), and other appropriate entities as identified by DSS management, as required.

5.6.4.2. Facility Inventory of Equipment: The contractor shall assist with Linthicum facility inventory of equipment thorough automated database; provide updates and edits as needed and conduct physical inventories in accordance with guidance provided. Responsible for reconciling and analyzing inventory data and processing of equipment into and out of the inventory. They also assist with identification of maintenance needs of inventory equipment.

5.6.4.3. Facility Visitor Control: The contractor shall assist with Linthicum Facility visitor control. Responsibilities include tasks such as, issuance of security badges, front desk coverage (receptionist duties), and providing escorts for visitors, when required.

5.6.4.4. Physical Building Security: The contractor shall assist with physical building security, when required by the Facility Security Officer/Security Coordinators. Note: Linthicum, MD office will be the primary duty station.

Position requires traveling to Hanover, MD and Fort Meade, MD on occasion.

5.7. Information Technology Equipment and Services

5.7.1. The Contractor shall provide the services of a Low Voltage/Communications Consultant. This consultant shall have a minimum of five years of design, procurement, and installation experience related to the types of low voltage, communications, and security commodities.

5.7.2. The Contractor shall provide all personnel, cabling, equipment, labor, transportation, tools, materials, supervision, supplies, other items, and services necessary for individual office space; IT Server/Network switch rooms; and conference and training rooms.

5.7.3. Services include, but not limited to CAT 6 cabling; fiber optics; IT server/switch racks; floor mounts; wall mounts; projection screens; ceiling mounted LCD projectors; HDMI TV; ceiling speakers; microphones; wall-mounted audio visual control; Video Teleconferencing Capability (VTC), phone systems; Voice-Over Internet Protocol (VOIP) technology; and audio visual services. The individual projects within the scope of this contract will be detailed in the individual task orders.

5.7.4. Provide information technology services and associated equipment including all labor; materials; equipment;

supplies; transportation; and supervision necessary to accomplish the work. Services include, but are not limited to:

5.7.4.1. Design services for audio/visual solutions, including training rooms and conference rooms.

5.7.4.2. Project management, configuration, and design services in relation to an integrated workplace management systems software suite.

5.7.4.3. Subject matter expert input on telephone system design and equipment recommendations.

5.7.5. Installation and delivery services for audio/visual equipment and solutions.

5.7.5.1. Typical installation and delivery services for telecommunications may include:

• Switches

• POTS lines

• DID Trunks and T-1’s

• Primary Rate Interface (PRI) equipment

• VOIP equipment

5.7.5.2. Typical Equipment may include:

• Video Teleconferencing Equipment

• CAT 6 cabling

• Fiber Optics

• IT Racks

• Floor mounts

• Wall mounts

• Projection screens

• Ceiling-mounted LCD projectors

• Racks

• HDMI TV’s

• Ceiling speakers

• Microphones

• Wall-mounted audio visual equipment and controls

• POTS Telephones

• DID Phone Equipment

• PRI Phone Equipment

• Desktop Phones

• VOIP Telephone Equipment

5.8. Security System Design, Installation, and Equipment:

5.8.1. The Contractor shall provide the services of a Low Voltage/Communications Resource Protection Consultant. This consultant shall have a minimum of five (5) years of design, procurement, and installation experience related to the types of low voltage, communications, and security commodities.

5.8.2. The Contractor shall provide all labor, cabling, and equipment to provide Level 2 DoD Security Services at DSS facilities in commercially leased and Government owned facilities.

5.8.3. Entrance doors will have a locking system installed, consisting of a CAC card reader system; an AI-Phone system that captures pictures of visitors, intercom system, and automatic release inside of office.

5.8.4. An alarm system will be installed that meets UL 2050 specifications and will be monitored by the Contractor.

5.8.5. Closed Circuit Television (CCTV) Camera systems may be installed based on the size and location of individual offices, as well as the determined threat level.

5.8.6. The individual projects within the scope of this contract for DSS will be detailed in the individual task orders.

5.8.7. Provide security system design services and associated equipment including all labor, materials, equipment, supplies, transportation, supervision necessary to accomplish the work.

5.8.8. Be capable of providing services at various geographic locations specified in the task order.

5.8.9. Be capable of handling multiple task orders simultaneously.

5.8.10. Security system design, installation, and ongoing system maintenance

5.8.11. Technical drawings and maps

5.8.12. Typical Equipment may include:

• CAC Card/PIV Badge Readers

• Cipher Locks

• Intercom Systems

• Video Surveillance Equipment

• Closed-circuit TV equipment

• Motion Detectors

• Alarm Panels

• Door and Window Sensors

• Glass Breakage Sensors

• Entrance Door AI-Phone