Past Performance Survey.rtf
RTF text file 136 KB Posted
- Attached to
- Fats and Bones Services for Multiple Commissaries Federal contract opportunity
- Solicitation number
- HQC00524Q0006
- Issued by
- Defense Commissary Agency
About this file
This document is a past performance survey for a federal contract opportunity issued by the Defense Commissary Agency. The survey requests feedback on Fat and Bones Services' past performance providing laundry and dry cleaning services to multiple commissaries. Respondents are asked to rate the company's timeliness, quality of delivered items, responsiveness to issues, invoicing and billing systems, and overall experience on a scale of 1 to 5. Comments are also solicited. The related federal contract opportunity, solicitation number HQC00524Q0006, is for fats and bones services at multiple commissaries. Responses to the past performance survey are due by the closing date of the solicitation.
Text of this file
ATTACHMENT 2
DEFENSE COMMISSARY AGENCY
Past Performance Survey Fat and Bones Services Multiple Commissaries –
HQC005-24-Q-0006
SURVEY MUST BE RETURNED BY: Solicitation Closing Date Return Survey to Heather Skalet via email: heather.skalet@deca.mil" heather.skalet@deca.mil
Company's Name being surveyed: Date:
Your company name: Value of Contract $
You’re Name: Phone No.
Type of services you received from surveyed company
Indicate the degree to which the surveyed company sub-contracted these services:
1 (Performed all the Work themselves) 2 (Sub-contracted some of the work) 3 (Sub-contracted all the work) Please circle a number from 1 to 5 that reflects the company’s service.
Written comments or additional details would be appreciated.
How would you rate the company's timeliness in delivery of your items? (Do they seem efficient; Do they deliver/pickup at the time and/or days requested by your company)?
1 (Poor) 2 (Below Average) 3 (Average) 4 (Above Average) 5 (Excellent) Comments:
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Are missing and/or damaged items delivered or repaired in a timely manner?
1 (Never) 2 (Rarely) 3 (Sometimes) 4 (Often) 5 (Always) Comments:
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Are items delivered in good quality (clean, pressed, no spots, rips or holes)?
1 (Never) 2 (Rarely) 3 (Sometimes) 4 (Often) 5 (Always) Comments:
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How often do you have to call the company because of missing, incorrect, or damaged items?
1 (Always) 2 (Often) 3 (Sometimes) 4 (Rarely) 5 (Never) Comments:
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How would you rate the company’s invoicing/billing system? (Are delivery tickets easy to understand, quantity and type of garment marked clearly, and signed by driver and left with each delivery? Are the invoices complete and correct? Do you have to make manual corrections for deficient items or incorrect deliveries?)
1 (Poor) 2 (Below Average) 3 (Average) 4 (Above Average) 5 (Excellent) Comments:
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Overall, how would you rate your experience with this company?
1 (Poor) 2 (Below Average) 3 (Average) 4 (Above Average) 5 (Excellent)
Would you hire them again for similar work?
Definitely Doubtful Maybe Probably Definitely Not
Yes Yes
Additional Comments:
Thank you very much for helping us by filling out this survey!
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Amended HQC00524Q0006.pdf | ||
| HQC00524Q0006.pdf |
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