A11_FBO_PWS_Negotiating_Better_Business_Outcomes_Support.pdf

Performance Work Statement (PWS)

Office of the Assistant Secretary of Defense (OASD(A)) Negotiating to Better Business Outcome

24 May 2019

1. Introduction:

The Contractor will develop and deliver a proposed program entitled “Negotiating to Better Business Outcomes” that accomplishes the objective of increasing the capacity of the defense acquisition workforce to better understand what drives industry behavior, in order to position the Department to achieve more favorable business outcomes.

1.1 Background:

The Office of the Assistant Secretary of Defense (OASD(A)) (hereafter OASD(A)), seeks to increase the capacity of its acquisition workforce to “Look through the eyes of industry…” in order to better understand what drives industry behavior in order to position the Department to achieve more favorable and mutually beneficial business outcomes. OASD (A) desires a customized pilot program, not more than three days in duration, focused on enhancing contract negotiation skills of the staffs of Program Executive Office (PEO) and Program Managers who are dealing with the “major” procurements (i.e. aircraft, ships, tanks, etc.) that require competition and negotiation from the “Big Six” defense contractors. Further, this program may focus on a specific company or portfolio and will emphasize negotiation tactics that result in establishing trust and negotiated outcomes that represent win-win for both government and industry. The intent of this program is to enable government teams to better understand and more effectively prepare for and conduct negotiations with industry, resulting in better business outcomes for the Department of Defense (DoD).

1.2 Scope:

The Contractor will provide all elements required to design, develop, and deliver a 3-day program for up to 35 participants in the National Capital Region (NCR). Scope includes all faculty & guest speaker fees, program materials, facilities (classroom and learning team space). This also includes a one-time non-recurring cost to support post-contract program development and design work by the contractor, including participating in a post-contract award meeting between the contractor team and designated government personnel who have recent and significant experience in contract negotiations (specifically sole source vendor situations) for major DoD procurements. The purpose of this meeting is to share perspectives, details, and insights into recent/current and specific government challenges that the contractor team will incorporate into the program design.

2. General Requirements:

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations.

2.1 NON-PERSONAL SERVICES

The services and performance required under this contract are determined to be not inherently governmental. The contractor shall not perform or give the appearance of performing inherently governmental functions as described in FAR Part 2 and Subpart 7.5, and all applicable DoD policy. The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. All contractor personnel shall identify themselves as contracted support personnel in all forms of communication with all entities with whom Office of the Secretary of Defense has business dealings. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately.

2.2 BUSINESS RELATIONS

The contractor shall successfully integrate and coordinate all activity needed to execute the requirements specified herein. The contractor shall manage the timeliness, completeness, and quality of the contract deliverables. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of all contractor personnel (including subcontractors). The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 CONTRACT MANAGEMENT

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to this requirement. The contractor must maintain continuity between the support operations at the contractor's corporate offices.

2.4 CONTRACT ADMINISTRATION

The contractor shall establish processes and assign appropriate resources to effectively administer this contract. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support this contract. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on this requirement.

2.5 PERSONNEL ADMINISTRATION

The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.6 SUBCONTRACT MANAGEMENT

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer or Contracting Officer Representative (COR).

2.7 CONTRACTOR PERSONNEL, DISCIPLINES, AND SPECIALTIES

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document (see attachment), labor rates, and man-hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.8 TRAINING

The Contractor shall provide training, as necessary, for their own personnel to ensure that personnel are trained on the common suite of Microsoft Office tools (e.g., Word, Excel, and PowerPoint) and other applicable programs. The Contractor shall also ensure that all of its employees have been properly trained and are qualified to perform assigned tasks under this PWS. The Government will provide or coordinate training on any new Government-provided equipment or Government-directed training (e.g., Information Assurance). If such training requires travel on the part of contractor employees, local travel costs (i.e., Metro) shall be borne by the contract personnel.

2.9 HOURS OF WORK

Normal workdays are Monday through Friday except US Federal Holidays. Workers typically work eight (8) hours per day, 40 hours per week. Flextime workers start not earlier than 0600 and not later than 0900. Core hours of work are from 0900 to 1500 daily. All employees are expected to be available during core hours.

3. General Contractor Responsibilities:

The Contractor shall, as an independent contractor, and not as an agent of the Government, furnish all management, labor, tools, supplies, and materials (except as provided by the Government) necessary to perform the requirements contained herein. The Contractor shall obtain Government approval prior to contractor use of contractor provided hardware and software in the performance of this work. Hardware, Commercial Off-the-Shelf (COTS) software, custom-developed software, and data provided during the execution of this contract shall become property of the Government at the end of the contract.

3.1 The Contractor shall provide on-site management staff with full company authority to oversee the assigned resources and enable rapid resolution of day-to-day service delivery issues.

3.2 The Contractor shall deliver and maintain a document describing the Contractor’s organization including the management structure, points of contact, and support teams to carry out requirements and tasks detailed in this task order.

3.3 The Contractor shall adhere to the Government’s personnel “in and out” processing procedures.

3.4 The Contractor shall provide reports to the Government on contract performance including but not limited to: performance measures demonstrating performance to established service levels, risks and mitigations, major accomplishments, shortfalls, and future activities.

3.5 The Contractor shall participate in authorized meetings within the National Capital Region NCR; prepare and present written and oral briefings on progress of work, as requested by the Government.

3.6 The Contractor shall provide reports to the Government on contract performance including but not limited to: performance measures demonstrating performance to established service levels, risks and mitigations, major accomplishments, shortfalls, and future activities.

4 Specific Tasks:

The contractor shall perform the following tasks in support of the EW Analytics Roadmap effort.

4.1 Task 1 – Program Design

4.1.1 Develop and deliver high level design

4.1.2 Conduct contract kickoff to review high level design and receive customer guidance

4.1.3 Develop and deliver detailed design

4.2 Task 2 – Program Development

4.2.1 Develop program materials in accordance with approved detailed program design

4.2.2 Establish portal for program materials.

4.2.3 Post program materials to portal and send link (and any other advanced materials to participants)

4.3 Task 3-Program Delivery

4.3.1 Deliver “Negotiating Better Business Outcome” program

4.3.2 Conduct Post Program Debrief and Survey

4.4 Task 3 – Program Coordination & Management

The contractor shall perform coordination for all design, development, and delivery functions of the task, as well as provide documentation and dissemination of project progress and status reports, including the following

4.4.1 Manage the task and report any significant deviations in the task technical, cost, and/or schedule parameters immediately to the Contracting Officer Representative

(COR).

4.4.2 Conduct a project “Kick-off” meeting within ten days of contract award. The purpose of this meeting is to make sure both Government and contractor representatives are in agreement and to discuss the details of the effort. This meeting will include contractor team and designated government SMEs who have recent and significant experience in contract negotiations (specifically sole source vendor situations) for major DoD procurements. This meeting is to share perspectives, details, and insights into recent/current and specific government challenges that the contractor team will incorporate into the program.

4.4.3 Conduct post program participant survey and hot-wash with government program sponsor to capture takeaways from initial program delivery and to develop inputs and refinements to subsequent iterations of the program

5. Data Rights: The Government shall maintain unlimited rights to all documents/material produced under this contract. Documents, data files, reports, correspondence, and all other documents and writings, together with any charts, graphs, tables, illustrations, photographs, images, and other illustrative, explanatory, historical documents related thereto or independent thereof, regardless of the medium (or media) by which they were produced, preserved, stored, or created in connection with or for purpose(s) of work performed under this PWS and contract shall be delivered to the COR promptly, upon request.

5.1. The Contractor agrees to assume responsibility for protecting the confidentiality of

Government records, which is not considered public information. Each Contractor or employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for purposes and to the extent authorized herein. The Contractor shall not release any information related to this contract to the public, media or other unauthorized persons or organizations unless the government has conducted the appropriate security review and granted written approval (e.g. posting information to a public website). Whenever the Contractor is uncertain with regard to the proper handling of information/data under this effort, the Contractor shall obtain a written determination from COR.

6 Place of Performance:

The work to be performed under this PWS will be done primarily at the following locations.

Government and team member facilities located in National Capital Region (NCR)

7 Travel:

Travel may be required in support of improving planning and execution of Negotiating to Better Business Outcome. Video teleconference shall be considered first in order to minimize travel expenses. Potential travel may be to DoD component organizations, private sector companies and academic institutions. Travel will be pre-approved in writing by the COR and performed in accordance with FAR 31.205-46.Travel performed for personal convenience and daily travel to and from home and the contractor’s facility (or Government workspace, if applicable) will not be reimbursed.

8 Data Security: All contractor personnel shall sign a statement of non-disclosure.

9 Special Considerations: Processing of controlled unclassified and/or classified information is not anticipated for this effort.

10 Period of Performance: Base Period: Five (5) months from date of award

11 Performance Requirement Summary:

Requirement s Performance Standards Acceptable Quality Level Method of

Surveillance Incentives/Disincentives

Provide support personnel to meet PWS requirements

All contractor personnel possess the skills needed to perform the required tasks as specified in the PWS.

All contractor personnel possess the needed skills as required.

The Contractor's work products are suitable to support the full range of analysis as specified in the PWS.

The contractor's personnel are qualified and adept at presenting clear, concise, factual reports free from political conclusions or any judgment of individual journalist(s). Editorial and typographical errors should be few.

COR

review/government personnel feedback

Contractor Performance Assessment Reporting

System (CPARS) evaluation/ratings

Submit a monthly status report

The Status Report accurately reflects progress, status;

proactively identifies and addresses any problems or issues encountered; and recommended resolutions are feasible and likely to succeed in resolving issues.

Report is submitted by the first Friday of every month

Reports are grammatically correct and professional in appearance

Deviation with COR or designee approval.

No more than 3 reports may be submitted by COB of the first Monday following the first Friday of each month

Draft documents contain minor typographical errors;

Final documents are error free

COR Review Contractor Performance Assessment Reporting

System (CPARS) evaluation/ratings

Hours of Work/Worklo ad Management

The contractor ensures that sufficient staff is available at all times during core business hours to support assigned requirements. The contractor shall ensure its personnel accomplish the assigned tasks within agreed upon schedules, and at an acceptable level of quality.

The Contractor ensures that sufficient staff is available during core business hours to proactively interact with clients and complete the requirements specified in the PWS. Contractor also ensures the COR is informed of developments with assigned actions.

COR

review/government personnel feedback

Contractor Performance Assessment Reporting

System (CPARS) evaluation/ratings

Services and Deliverables

The Contractor provides the full range of services required to support the requirements addressed in section 2.0 of the PWS.

The Contractor provides competent expertise and analysis that is consistent with the quality levels specified in the PWS.

Deliverables are factual, well-written, 99% free of grammatical errors or misspellings, and free from political conclusions drawn by the analyst or any judgment of individual journalists. Writing meets college Baccalaureate degree standards for English grammar, spelling, and composition. Deliverables are accomplished by the due date/time specified in Section 6 of the PWS.

Random review of work products by the COR no less than once a week and feedback from appropriate Government sources.

Contractor Performance Assessment Reporting

System (CPARS) evaluation/ratings

12 Deliverables:

Deliverables shall be submitted to the COR designated in the COR Appointment letter. All deliverables shall be submitted using Microsoft Office suite of tools (for example, MS Word, MS Excel, MS PowerPoint), or Adobe PDF format, unless otherwise specified by the COR.

Electronic submission shall be made via email, unless otherwise agreed to by the COR.

The COR has the right to reject or require correction of any deficiencies found in the deliverables. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection.

The following table specifies the deliverables for this requirement

PWS

Reference

Deliverable Title Delivery Time Frequency

Task 4 Monthly Status Report

(Meeting minutes shall be submitted under title “Report, Record of Meeting/Minutes)

TBD Monthly

Task 4.4 Project “Kick-off” Meeting NLT 10 ten days of contract award

As required for acceptance

Task 4 Inputs to EW Roadmap Analytics Study Report

As Required

Task 4 Presentation Materials As Required

Task 4 Performance and Cost Report

Monthly

Paragraph 7. Trip Report

(All travel shall be submitted under title “Report, Record of Meeting/Minutes” in the Monthly Status Report)

NLT 14 days following completion of travel

As Required

Paragraph 8. Non-Disclosure Agreement NLT 14 days after award; and upon replacement of personnel

One time and as necessary for replacement of personnel