ATTACHMENT_3_-_Questions_and_Answers.pdf

PFPA Dry Cleaning, Laundry, and Alterations Delivery Services

Solicitation: HQ003419R0015

Attachment 3 ‐ Questions and Answers

Vendor Questions Government Response

If the garment does not have an existing PFPA issued Serial Identification Number, does the government require the Contractor to generate a new unique Serial Identification Number or simply affix the adhesive sticker provided by the government?

Yes, the government requires the Contractor to generate a new unique Serial ID number (small heat seal tab affixed to the inside of the garment)

If the Government requires that the Contractor to generate a new unique Serial Identification Number, could you please provide the name of the Software generating the numbers?

The software currently being used by the Pentagon Force Protection Agency is called "SPOT" software systems

What do the current Serial Identification Number affixed on the garments by the PFPA identify? Does it identify the officer and any other relevant information about the garment?

The current Serial ID number affixed on the garments by PFPA identifies the officer, when the garments are dropped off, picked-up, type of service required ie alterations, dry cleaning. Also identifies officer badge number,first and last name.

Are the garments separated according to the owner when picked up by the Contractor or does the Government require the Contractor to identify the owner of the garment using the Serial Identification Number?

All garments are separated by officer, tagged then bagged with laundry slip when dropped off by owner. The government will separate garments prior to departing from the Pentagon. Contractor is requried to separate and return by owner once the uniforms have been dry cleaned

Do the garments have to be wrapped according to each individual officer?

Yes, garments have to be wrapped according to each individual in the plastic bag, twist tie around the hanger and the small "C' clamp on the pants so they do not slide off hanger.

Is the Government provided "Conveyor" a moving rack where the Contractor simply hangs the garments in any order or does the Government require the Contractor to hang the garments in a certain system?

Government requires the Contactor to place garments on Conveyor belt under letter system starting A thru Z. Government will provide laundry bin to transport laundry bags to dry cleaning van.

Contractor is required to bring moving racks when delivering dry cleanning garments to the Pentagon

What is the reimbursement rate of the items that are lost or damaged? 100% of the retail value or the depreciated value of the item? What is the current reimbursement rate with the incumbent?

The reimbursement rate for items that are lost or damaged is 100%.

Is the Government able to provide a sample of the current ticketing system during Drop offs and Pick Ups with the incumbent?

Government is able to provide a sample of current ticketing system durning drop offs and pick up with the awardee.

In order to determine the workload, could you please provide an approxiate monthly or weekly breakdown of the items cleaned and repaired?

Attachment 2 provides an average High/Medium/Low estimate

PER DELIVERY

Would you be able to disclose the current prices ot the Items 0001- 0025 listed on the solicitation?

No, the Government will not be disclosing the current pricing.

Does the Combined Synopsis/Solicitation posted as solicitation number HQ003419R0015 on FBO contain requirements similar to a existing contract or will this be a new requirement?

The life of the existing contract is ending soon. This solicitation is for the follow on contract.

12 If possible, please provide the current contract number. HQ0034-14-C-0047