HQ0034-17-R-0122_072417_-Final1.pdf

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Attached to
Identity Protection Management Support Services (IPM) Federal contract opportunity
Solicitation number
HQ0034-17-R-0122
Issued by
DOD Washington Headquarters Service

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HQ0034-17-R-0122 Combined Synopsis/Solicitation

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Final_Questions_and_Answers_Amendment.pdf PDF
HQ0034-17-R-0122-0001_Amend_1.pdf PDF
Orgainiztional_Conflict_of_Interest_(OCI)_Amend_1.pdf PDF
IPM_PWS_Final_Rev_81017_Amend_1.pdf PDF
Final_PAST_PERFORMANCE_EVALUATION_QUESTIONNAIRE.pdf PDF
OCI.pdf PDF
Solicitation_Questions_and_Answers_Final.pdf PDF
IPM_PWS_Final.pdf PDF
DD_Form_254_1_20170717.pdf PDF
PAST_PERFORMANCE_EVALUATION_QUESTIONNAIRE.pdf PDF
NDA_IPM.pdf PDF
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HQ003417R0122

COMBINED SYNOPSIS/SOLICITATION

JOINT SERVICER PROVIDER (JSP)

IDENTITY PROTECTION

AND

MANAGEMENT SUPPORT SERVICES (IPM)

SOLICITATION NO: HQ0034-17-R-0122

This a combined synopsis/solicitation for commercial items and services prepared in accordance with the format in FAR part 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation: proposals are being requested and a written solicitation will not be issued.

1. The solicitation number is HQ0034-17-R-0122 This solicitation is a Request For Proposal (RFP).

2. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-95.

3. This acquisition is a 100% set aside for Small Business. The North American Industry Classification System (NAICS) code is 541512; “Computer Systems Design Services”, The small business size standard is $27,500,000.00.

4. The Washington Headquarters Services (WHS) Acquisition Directorate (AD), 1155 Defense Pentagon, Washington, DC 20301, intends to procure Identity Protection Management Support Services for Joint Services Provider (JSP). The Government anticipates awarding a firm-fixed/labor hour contract for this requirement with a 12 month base period and four (4) 12 month option periods. The anticipated performance start date is September 09, 2017. The Contractor shall commence services after contract award. The following is a list of contract line item number(s), CLINs including Options:

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months IPM Support Services

FFP

The Contractor shall provide IPM Support Services in accordance with the Performance Work Statement sections 5.3 to 5.7, subparagraphs, under 5.3 to 5.7, attached documents, and all other requirements listed in this document.

PURCHASE REQUEST NUMBER: JJ01172017

NET AMT

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE AMOUNT

0002 54 Hours Non Duty Hours/COOP

LH

The Contractor shall provide Non Duty Hours/Continuity of Operations (COOP) Support Services in accordance with the performance work statement (PWS) sections 5.8, all subparagraphs under 5.8.1 & 5.8.2, & 5.10 attached documents, and all other requirements listed in this document.

TOT ESTIMATED PRICE

CEILING PRICE

0003 12 Months IPM Support to External/MOA Customers

FFP

The Contractor shall provide IPM Support Services to External/MOA Customers Support Services in accordance with the performance work statement sections 5.3 to 5.7, and 5.9 & 5.9.1, all subparagraphs under those sections, attached documents, and all other requirements listed in this document.

0004 12 Months Software Certificate Service

FFP

The Contractor shall provide Software Certificate Support Services in accordance with the performance work statement (PWS)sections 5.9 & 5.9.2, all subparagraphs under 5.9 & 5.9.2, attached documents, and all other requirements listed in this document.

0005 12 Months NIPRNet Hardware Token Service

FFP

The Contractor shall provide NIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.3, all subparagraphs under 5.9 & 5.9.3, attached documents, and all other requirements listed in this document.

0006 12 Months SIPRNet Hardware Token Service

FFP

The Contractor shall provide SIPRNet Hardware Token Support Services in accordance with Performance work Statement (PWS) sections 5.9 & 5.9.4, all subparagraphs under 5.9 & 5.9.4, attached documents, and all other requirements

0007 12 Months CPR Workstation Maintenance Support

FFP

The Contractor shall provide CPR Workstation Maintenance Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.5, all subparagraphs 5.9 & 5.9.5, attached documents, and all other requirements listed in this document.

UNIT UNIT PRICE AMOUNT

0008 4,994 Hours New Customer Onboarding Support Services

LH

The Contractor shall provide New Customers Onboarding Support Services in accordance with performance work statement (PWS) sections 5.10, all subparagraphs 5.2 thru 5.7, attached documents, and all other requirements listed in this document.

UNIT UNIT PRICE AMOUNT

0009 48 Hours Travel

T&M In accordance with FAR 31.205-46-Travel Cost, under the Federal Travel Regulation, the contractor shall provide travel in support of this requirement. The contractor will travel to a city outside the National Capital Region (NCR) to perform Indentity Protection Management Support Services.See Technical Exhibit 6-Travel Estimated Table.

0010 12 Months Program Management Support Services

FFP

The Contractor shall provide Program Management Support Services in accordance with PWS sections 5.2 to 5.7, and all subparagraphs under those sections, attached documents, and all other requirements listed in this document.

0011 1 Lot Phase In

FFP

The contractor shall provide the necessary personnel in accordance with Performance Work Statement Section Section 1.6.17, attached documents, and all other requirements listed in this document

1001 12 Months IPM Support Services

FFP

The Contractor shall provide IPM Support Services in accordance with the Performance Work Statement sections 5.3 to 5.7, subparagraphs, under 5.3 to 5.7, UNIT UNIT PRICE AMOUNT

1002 54 Hours Non Duty Hours/COOP

LH

The Contractor shall provide Non Duty Hours/Continuity of Operations (COOP) Support Services in accordance with the performance work statement (PWS)

1003 12 Months IPM Support to External/MOA Customers

FFP

The Contractor shall provide IPM Support Services to External/MOA Customers Support Services in accordance with the performance work statement sections 5.3

1004 12 Months Software Certificate Service

FFP

The Contractor shall provide Software Certificate Support Services in accordance with the Performance Work Statement (PWS)sections 5.9 & 5.9.2, all subparagraphs under 5.9 & 5.9.2, attached documents, and all other requirements

1005 12 Months NIPRNet Hardware Token Service

FFP

The Contractor shall provide NIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.3, all

1006 12 Months SIPRNet Hardware Token Service

FFP

The Contractor shall provide SIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.4, 1007 12 Months CPR Workstation Maintenance Support

FFP

The Contractor shall provide CPR Workstation Maintenance Support Services.

IAW PWS sections 5.9 & 5.9.5, subparagraphs, attached documents, and all other requirements listed in this document.

UNIT UNIT PRICE AMOUNT

1008 4,994 Hours New Customer Onboarding Support Services

LH

The Contractor shall provide New Customers Onboarding Support Services in accordance with Performance Work Statement Sections 5.10, subparagraphs, attached documents 5.2 thru 5.7, and all other requirements listed in this

UNIT UNIT PRICE AMOUNT

1009 48 Hours Travel

T&M In accordance with FAR 31.205-46-Travel Cost, under the Federal Travel Regulation, the contractor shall provide travel in support of this requirement. The contractor will travel to a city outside the National Capital Region (NCR) to perform Indentity Protection Management Support Services. See Technical Exhibit 6-Traavel Estimated Table.

1010 12 Months Program Management Support Services

FFP

The Contractor shall provide Program Management Support Services in

2001 12 Months OPTION IPM Support Services

FFP

The Contractor shall provide IPM Support Services in accordance with the

UNIT UNIT PRICE AMOUNT

2002 54 Hours OPTION Non Duty Hours/COOP

LH

The Contractor shall provide Non Duty Hours/Continuity of Operations (COOP) Support Services in accordance with the performance work statement (PWS)

2003 12 Months OPTION IPM Support to External/MOA Customers

FFP

The Contractor shall provide IPM Support Services to External/MOA Customers Support Services in accordance with the performance work statement sections 5.3 to 5.7, and section 5.9 & 5.9.1, all subparagraphs under those sections, attached

2004 12 Months OPTION Software Certificate Service

FFP

The Contractor shall provide Software Certificate Support Services in accordance with the performance work statement (PWS)sections 5.9 & 5.9.2, all subparagraphs, attached documents, and all other requirements listed in this

2005 12 Months OPTION NIPRNet Hardware Token Service

FFP

The Contractor shall provide NIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.3, all

2006 12 Months OPTION SIPRNet Hardware Token Service

FFP

The Contractor shall provide SIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.4, listed in this document..

2007 12 Months OPTION CPR Workstation Maintenance Support

FFP

The Contractor shall provide CPR Workstation Maintenance Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.5, all

UNIT UNIT PRICE AMOUNT

2008 4,994 Hours OPTION New Customer Onboarding Support Services

LH

The Contractor shall provide New Customers Onboarding Support Services in accordance with PWS sections 5.10, subparagraphs 5.2 thru 5.7, attached

UNIT UNIT PRICE AMOUNT

2009 48 Hours OPTION Travel

T&M In accordance with FAR 31.205-46-Travel Cost, under the Federal Travel Regulation, the contractor shall provide travel in support of this requirement. The contractor will travel to a city outside the National Capital Region (NCR) to

6-Travel Estimate Table.

2010 12 Months OPTION Program Management Support Services

FFP

The Contractor shall provide Program Management Support Services in

3001 12 Months OPTION IPM Support Services

FFP

The Contractor shall provide IPM Support Services in accordance with the Performance Work Statement sections 5.3 to 5.7, subparagraphs under 5.3 to 5.7, UNIT UNIT PRICE AMOUNT

3002 54 Hours OPTION Non Duty Hours/COOP

LH

The Contractor shall provide Non Duty Hours/Continuity of Operations (COOP) Support Services in accordance with the performance work statement (PWS)

3003 12 Months OPTION IPM Support to External/MOA Customers

FFP

The Contractor shall provide IPM Support Services to External/MOA Customers Support Services in accordance with the performance work statement sections 5.3

3004 12 Months OPTION Software Certificate Service

FFP

The Contractor shall provide Software Certificate Support Services in accordance with the performance work statement (PWS)sections 5.9 & 5.9.2, all

3005 12 Months OPTION NIPRNet Hardware Token Service

FFP

The Contractor shall provide NIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.3, all

3006 12 Months OPTION SIPRNet Hardware Token Service

FFP

The Contractor shall provide SIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.4, 3007 12 Months OPTION CPR Workstation Maintenance Support

FFP

The Contractor shall provide CPR Workstation Maintenance Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.5, all

UNIT UNIT PRICE AMOUNT

3008 4,994 Hours OPTION New Customer Onboarding Support Services

LH

The Contractor shall provide New Customers Onboarding Support Services in accordance with performance work statement sections 5.10, subparagraphs 5.2 thru 5.7, attached documents, and all other requirements listed in this document.

UNIT UNIT PRICE AMOUNT

3009 48 Hours OPTION Travel

T&M In accordance with FAR 31.205-46-Travel Cost, under the Federal Travel Regulation, the contractor shall provide travel in support of this requirement. The contractor will travel to a city outside the National Capital Region (NCR) to

3010 12 Months Program Management Support Services

FFP

The Contractor shall provide Program Management Support Services in

4001 12 Months OPTION IPM Support Services

FFP

The Contractor shall provide IPM Support Services in accordance with the

UNIT UNIT PRICE AMOUNT

4002 54 Hours OPTION Non Duty Hours/COOP

LH

The Contractor shall provide Non Duty Hours/Continuity of Operations (COOP) Support Services in accordance with the performance work statement (PWS) sections 5.8, all subparagraphs under 5.8.1 & 5.8.2, & 5.10

4003 12 Months OPTION IPM Support to External/MOA Customers

FFP

The Contractor shall provide IPM Support Services to External/MOA Customers Support Services in accordance with the performance work statement sections 5.3

4004 12 Months OPTION Software Certificate Service

FFP

The Contractor shall provide Software Certificate Support Services in accrodance with the performance work statement (PWS)sections 5.9 & 5.9.2, all

4005 12 Months OPTION NIPRNet Hardware Token Service

FFP

The Contractor shall provide NIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.3, all

4006 12 Months OPTION SIPRNet Hardware Token Service

FFP

The Contractor shall provide SIPRNet Hardware Token Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.4, 4007 12 Months OPTION CPR Workstation Maintenance Support

FFP

The Contractor shall provide CPR Workstation Maintenance Support Services in accordance with Performance Work Statement (PWS) sections 5.9 & 5.9.5, all

UNIT UNIT PRICE AMOUNT

4008 4,994 Hours OPTION New Customer Onboarding Support Services

LH

The Contractor shall provide New Customers Onboarding Support Services in accordance with performance work statement sections 5.10, subparagraphs 5.2 thru 5.7, attached documents, and all other requirements listed in this document.

UNIT UNIT PRICE AMOUNT

4009 48 Hours OPTION Travel

T&M In accordance with FAR 31.205-46-Travel Cost, under the Federal Travel Regulation, the contractor shall provide travel in support of this requirement. The contractor will travel to a city outside the National Capital Region (NCR) to perform Identity Protection Management Support Services. See Technical Exhibit

4010 12 Months OPTION Program Management Support Services

FFP

The Contractor shall provide Program Management Support Services in

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 0004 Destination Government Destination Government 0005 Destination Government Destination Government 0006 Destination Government Destination Government 0007 Destination Government Destination Government

0008 Destination Government Destination Government 0009 Destination Government Destination Government 0010 Destination Government Destination Government 0011 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 1003 Destination Government Destination Government 1004 Destination Government Destination Government 1005 Destination Government Destination Government 1006 Destination Government Destination Government 1007 Destination Government Destination Government 1008 Destination Government Destination Government 1009 Destination Government Destination Government 1010 Destination Government Destination Government 2001 Destination Government Destination Government 2002 Destination Government Destination Government 2003 Destination Government Destination Government 2004 Destination Government Destination Government 2005 Destination Government Destination Government 2006 Destination Government Destination Government 2007 Destination Government Destination Government 2008 Destination Government Destination Government 2009 Destination Government Destination Government 2010 Destination Government Destination Government 3001 Destination Government Destination Government 3002 Destination Government Destination Government 3003 Destination Government Destination Government 3004 Destination Government Destination Government 3005 Destination Government Destination Government 3006 Destination Government Destination Government 3007 Destination Government Destination Government 3008 Destination Government Destination Government 3009 Destination Government Destination Government 3010 Destination Government Destination Government 4001 Destination Government Destination Government 4002 Destination Government Destination Government 4003 Destination Government Destination Government 4004 Destination Government Destination Government 4005 Destination Government Destination Government 4006 Destination Government Destination Government 4007 Destination Government Destination Government 4008 Destination Government Destination Government 4009 Destination Government Destination Government 4010 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 09-SEP-2017 TO

08-SEP-2018

N/A JOINT SERVICE PROVIDER (JSP)

SANDRA BOND

1550 PENTAGON DEFENSE

ARLINGTON VA 20003

703 695-2799 FOB: Destination

HQ0002

0002 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 17-SEP-2017 TO

16-SEP-2018

N/A (SAME AS PREVIOUS LOCATION)

0005 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0006 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0007 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0008 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0009 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0010 POP 09-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0011 POP 01-SEP-2017 TO

08-SEP-2017

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 09-SEP-2017 TO

08-SEP-2019

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 09-SEP-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

1003 POP 09-SEP-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

1004 POP 09-SEP-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

1005 POP 09-SEP-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

1006 POP 09-SEP-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

1007 POP 09-SEP-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

1008 POP 09-SEP-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

1009 POP 17-SEP-2018 TO

16-SEP-2019

N/A (SAME AS PREVIOUS LOCATION)

1010 POP 17-SEP-2018 TO

16-SEP-2019

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 09-SEP-2019 TO

08-SEP-2020

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2003 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2004 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2005 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2006 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2007 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2008 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2009 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

2010 POP 09-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 09-SEP-2020 TO

08-SEP-2021

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 09-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

3003 POP 09-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

3004 POP 09-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

3005 POP 09-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

3006 POP 09-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

3007 POP 09-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

3008 POP 09-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

3009 POP 17-SEP-2020 TO

16-SEP-2021

N/A (SAME AS PREVIOUS LOCATION)

3010 POP 17-SEP-2020 TO

16-SEP-2021

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 09-SEP-2021 TO

08-SEP-2022

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4003 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4004 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4005 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4006 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4007 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4008 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4009 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

4010 POP 09-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.202-1 Definitions NOV 2013

52.203-3 Gratuities APR 1984 52.203-5 Covenant Against Contingent Fees MAY 2014 52.203-6 Alt I Restrictions On Subcontractor Sales To The Government

(Sep 2006) -- Alternate I

OCT 1995

52.203-8 Cancellation, Rescission, and Recovery of Funds for Illegal or Improper Activity

MAY 2014

52.203-11 Certification And Disclosure Regarding Payments To Influence Certain Federal Transactions

SEP 2007

52.203-12 Limitation On Payments To Influence Certain Federal Transactions

OCT 2010

52.203-13 Contractor Code of Business Ethics and Conduct OCT 2015 52.203-16 Preventing Personal Conflicts of Interest DEC 2011 52.203-17 Contractor Employee Whistleblower Rights and Requirement

To Inform Employees of Whistleblower Rights

APR 2014

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreeements or Statements

JAN 2017

52.204-2 Security Requirements AUG 1996 52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber

Content Paper

MAY 2011

52.204-7 System for Award Management OCT 2016 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

OCT 2016

52.204-13 System for Award Management Maintenance OCT 2016 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-21 Basic Safeguarding of Covered Contractor Information Systems

JUN 2016

52.209-6 Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.209-7 Information Regarding Responsibility Matters JUL 2013 52.209-9 Updates of Publicly Available Information Regarding

Responsibility Matters

JUL 2013

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.215-23 Limitations on Pass-Through Charges OCT 2009 52.217-5 Evaluation Of Options JUL 1990 52.219-6 Notice Of Total Small Business Set-Aside NOV 2011 52.219-8 Utilization of Small Business Concerns NOV 2016 52.219-9 Small Business Subcontracting Plan JAN 2017 52.219-14 Limitations On Subcontracting JAN 2017 52.222-3 Convict Labor JUN 2003 52.222-4 Contract Work Hours and Safety Standards- Overtime

Compensation

MAY 2014

52.222-21 Prohibition Of Segregated Facilities APR 2015 52.222-26 Equal Opportunity SEP 2016 52.222-35 Equal Opportunity for Veterans OCT 2015 52.222-36 Equal Opportunity for Workers with Disabilities JUL 2014 52.222-37 Employment Reports on Veterans FEB 2016 52.222-40 Notification of Employee Rights Under the National Labor

Relations Act

DEC 2010

52.222-50 Combating Trafficking in Persons MAR 2015 52.222-54 Employment Eligibility Verification OCT 2015

52.222-60 Paycheck Transparency (Executive Order 13673) OCT 2016 52.223-16 Acquisition of EPEAT (R) - Registered Personal Computer

Products

OCT 2015

52.223-18 Encouraging Contractor Policies To Ban Text Messaging While Driving

AUG 2011

52.225-13 Restrictions on Certain Foreign Purchases JUN 2008 52.225-25 Prohibition on Contracting with Entities Engaging in Certain

Activities or Transactions Relating to Iran-- Representation and Certifications.

OCT 2015

52.227-1 Authorization and Consent DEC 2007 52.227-2 Notice And Assistance Regarding Patent And Copyright

Infringement

DEC 2007

52.232-1 Payments APR 1984 52.232-7 Payments Under Time-And-Materials And Labor Hour

Contracts

AUG 2012

52.232-9 Limitation On Withholding Of Payments APR 1984 52.232-17 Interest MAY 2014 52.232-23 Assignment Of Claims MAY 2014 52.232-25 Prompt Payment JAN 2017 52.232-33 Payment by Electronic Funds Transfer--System for Award

Management

JUL 2013

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.233-1 Disputes MAY 2014 52.233-3 Protest After Award AUG 1996 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.237-3 Continuity Of Services JAN 1991 52.242-13 Bankruptcy JUL 1995 52.242-15 Stop-Work Order AUG 1989 52.246-4 Inspection Of Services--Fixed Price AUG 1996 52.246-6 Inspection--Time-And-Material And Labor-Hour MAY 2001 52.246-25 Limitation Of Liability--Services FEB 1997 52.253-1 Computer Generated Forms JAN 1991 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7001 Prohibition On Persons Convicted of Fraud or Other Defense- Contract-Related Felonies

DEC 2008

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7003 Agency Office of the Inspector General DEC 2012 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

OCT 2016

252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of Terrorism

OCT 2015

252.222-7006 Restrictions on the Use of Mandatory Arbitration Agreements DEC 2010 252.222-7007 Representation Regarding Combating Trafficking in Persons JAN 2015 252.225-7048 Export-Controlled Items JUN 2013

252.226-7001 Utilization of Indian Organizations and Indian-Owned Economic Enterprises, and Native Hawaiian Small Business Concerns

SEP 2004

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

JUN 2012

252.232-7007 Limitation Of Government's Obligation APR 2014 252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7001 Information Assurance Contractor Training and Certification JAN 2008 252.239-7009 Representation of Use of Cloud Computing SEP 2015 252.239-7009 Representation of Use of Cloud Computing SEP 2015 252.239-7010 Cloud Computing Services OCT 2016 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.243-7002 Requests for Equitable Adjustment DEC 2012 252.247-7023 Transportation of Supplies by Sea APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (JAN 2017)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database.) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the https://assist.dla.mil/online/start/ http://quicksearch.dla.mil/ http://assistdocs.com/ https://assist.dla.mil/wizard/index.cfm unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) System for Award Management. Unless exempted by an addendum to this solicitation, by submission of an offer, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. Offerors may obtain information on registration and annual confirmation requirements via the SAM database accessed through https://www.acquisition.gov.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

52.212-1 ADDENDUM

52.212-1 INSTRUCTIONS TO OFFEROR-COMMERICAL ITEMS (FEB 2012) “ADDENDUM’”

The requirement is a Total 100% Small Business Set-Aside in accordance with FAR 19.5- Set Asides for Small Business.

General Washington Headquarters Services (WHS)/ Acquisition Directorate (WHS/AD) is releasing this solicitation electronically only, via Federal Business Opportunity (FBO). This electronic version of the Request for Proposal (RFP) is the official version for this acquisition. No hard copy of this solicitation will be issued. Offerors will be notified of any and all applicable amendments to this solicitation electronically through FBO. Offerors shall submit their proposals electronically. Any proposal received after the due date and time specified for receipt will be considered late and will be rejected.

All Offerors must comply with the following instructions for proposal format and content. Proposals that do not comply with these instructions may be considered non-responsive and may render the Offeror ineligible for award.

The Offeror shall submit documentation illustrating its approach for satisfying the requirements of this solicitation.

Proposals must be clear, coherent, and prepared in sufficient detail for effective evaluation of the Offeror’s proposal against the evaluation criteria. The documentation shall address all aspects of this solicitation and include the Offeror’s approach to performing and satisfying the requirements specified in the Performance Work Statement

(PWS).

http://www.sam.gov/ http://www.sam.gov/ https://www.acquisition.gov/

The Government intends to award without discussions, but reserves the right to conduct discussions if determined to be in the Government’s best interest. If discussions are held the government may established a competitive range for efficiency purposes.

A. PROPOSAL VOLUMES REQUIREMENTS

The proposal shall be accompanied by a cover letter (letter of transmittal) prepared on the company’s letterhead stationery. The cover letter (letter of transmittal) shall identify all enclosures being transmitted and shall be used only to transmit the proposal and shall include no other information. In addition, it shall clearly state the length of proposal validity, which shall be at least 90 days.

The following are further descriptions of the information that shall be provided with the proposal.

PROPOSAL SUBMISSIONS PAGE LIMITS

VOLUME I

ADMINISTRATIVE – Cover Letter, Representations & Certifications, Tax Identification Number, CAGE Code and DUNS Number, Evidence for all security requirements (PWS 1.6.13, Security Requirements), and Completed FAR clauses/provisions:

(a) 52.212-3 Offeror Representations and Certifications - Commercial Items w/ Alternate I (Insert)

(b) 52.219-1 Small Business Program Representations (Oct 2014) w/ Alternate I (Sep 2015)

(c)52.219-28 Post Award Small Business Representation (July 2013)

(d) DFARS 252.239-7009-Representation of Use of Cloud Computing

NO PAGE LIMIT

VOLUME II

FACTOR 1- TECHNICAL APPROACH & CAPABILITY MAXIMUM OF TWENTY (20) PAGES

VOLUME III

FACTOR 2- PAST PERFORMANCE MAXIMUM OF TWELVE (12) PAGES

VOLUME IV

FACTOR 3- PRICE -CLIN Structure (RFP), Price Schedule Tab (Excel), Labor Categories Tab (Excel), and Travel Tab (Excel)

NO PAGE LIMIT

VOLUME V COMPENSATION FOR INFORMATION TECHNOLOY

EMPLOYEES (SEE LOCAL CLAUSE H-2.)

NO PAGE LIMIT

A.1. Instructions for Proposal Submittal: Proposals submitted in response to the solicitation shall be formatted as follows and furnished in the number of copies stated herein. Proposals shall be submitted as follows:

(1) Text –Text shall be single-spaced, on 8½ x 11 inch paper format, with a minimum one-inch margin all around.

Pages shall be numbered consecutively. A page printed on both sides shall be counted as two pages. No foldout pages shall be used. Pages submitted in excess of the page limitations stated throughout this document will be removed and not evaluated.

(2) Font Size – Fonts shall be a minimum 12 point font size spacing. Bolding, underlining, and italics may be used to identify topic demarcations or points of emphasis. Graphic presentations, including tables, while not subject to the same font size and spacing requirements, shall have spacing and text that is easily readable.

(3) Labeling – The number of pages shown in the table above should be submitted in electronic format. Responses to Technical Approach & Capability, Past Performance, and Price shall be in separate electronic folders (files). A cover letter shall be inserted in each folder (file), clearly marked as to the RFP identification, date of submittal, acknowledgement of any amendments, the Offeror’s name, address, Taxpayer ID number, CAGE code, and the Offeror’s POC name, phone, and email. The cover letter shall not count against any page limitation. Pages that exceed the maximum page length above shall not be evaluated or considered by the Government. Documents incorporated by reference or as attachments to the proposal shall be included in the overall maximum page lengths and not considered or evaluated if they exceed the maximum page length.

(4) Pricing Data –All pricing information shall appear in the CLIN Structure in RFP No. HQ0034-17-R-0122 and the “Price Schedule,” “Labor Categories,” and “Travel” in MS Excel Format.

(5) Electronic Submission – All offerors shall submit proposals via email at whs.ncr.ad.mbx.essd-services-branch@mail.mil. ALL OFFERORS SHALL SUBMIT PROPOSALS BY TUESDAY, AUGUST 14, 2017 AT

10:00AM, EASTERN STANDARD TIME (EST).

Subject line: HQ0034-17-R-0122 Identity Protection Management Services (IPM) Submission.

Any proposal received after the exact time specified for receipt shall be treated as a late submission in accordance with the Federal Acquisition Regulation (FAR) 52.212-1. The proposal written volumes shall be submitted as attachments in the email. There is a 10MB limit for all electronic submissions per email. One email per proposal is preferred. The proposal volumes shall be submitted as attachments when submitting it to the aforementioned email address. Text and graphics portions of the electronic copies shall be in a format readable by Adobe (.PDF), MS Word 2010. Data submitted in spreadsheet format shall be readable by Adobe (.PDF), MS Excel 2010. All responses to the solicitation shall be in separate files and volumes corresponding to the evaluation factors identified in the above Proposal Submission Chart. Offerors are solely responsible for ensuring that the proposal is successfully emailed to the Government and successfully received by the Government by the proposal due date and time.

Questions: The cut-off date for all questions is TUESDAY, AUGUST 08, 2017 at 10:00AM EDT. Offerors are requested to email all questions to the following address: whs.ncr.ad.mbx.essd-services-branch@mail.mil.

Responses to all questions will be in the form of an amendment and electronically posted on Federal Business Opportunity (FBO). No telephonic requests will be entertained.

B. ADMINISTRATIVE (VOLUME I)

The offeror shall present all cover letters, certifications, Organizational Conflict of Interest Form (OCI), the completion of Clauses/Provisions, and evidence of contractor Secret Facility Clearance Level.

C. TECHNICAL APPROACH & CAPABILITY (VOLUME II)

The offeror shall submit sufficient information for the Government to make a comprehensive evaluation of the offeror’s technical approach and capability in meeting the requirements listed in the PWS for successful performance. The proposal shall describe the offeror’s approach for providing complete Identity Protection and Management Support Services that will fully support, manage, control, and document all phases of the contract requirements. Proposals shall describe the offeror’s phase-in approach, quality control plan, and demonstrate the offeror’s approach for providing the resources necessary to ensure and maintain service quality levels and staffing levels.

The offeror shall submit resumes for all Key Personnel, listing the individual’s name, education, experience, and certifications. Each resume shall specify which PWS tasks the individual will perform, and it shall specify the individual’s proposed duties and responsibilities.

mailto:whs.ncr.ad.mbx.essd-services-branch@mail.mil

The proposal shall include a personnel matrix that lists the personnel assigned to each PWS task:

• For each Key Personnel, the matrix shall list the individual’s name, Key Personnel Title (see table at PWS para.

1.6.11), security clearance level, number of hours proposed, duties/responsibilities, education, experience, and certifications.

• For each Non-Key Personnel Labor Category that the offeror proposes to use on the Firm-Fixed Price CLINs, the matrix shall list the name of the Labor Category, number of hours proposed, and duties/responsibilities. The vendor shall provide a definition of each Labor Category that it proposes (see additional instructions in following paragraph). Technical Exhibit 5 (Estimated Workload Data) lists types of personnel as guidance to offerors in proposing labor categories.

• For Non-Key Personnel proposed to work under the Labor Hour CLINs (x002 & x008), the matrix shall list the individual’s name, the Non-Key Personnel Title (see table at PWS para. 1.6.11.1), security clearance level, number of hours proposed, position duties/responsibilities, education, experience, and certifications.

The offeror shall provide a definition of each of its proposed labor categories. Each labor category definition submitted by the Offeror shall also include the minimum levels of education, experience, and certifications that individuals listed under the labor category will have. The offeror’s labor category definitions will be incorporated into the resultant contract. During contract performance, all personnel must meet the minimum attributes listed in the definition of their specific labor category.

Note. Key personnel resumes & Personnel matrix under Technical Approach & Capability (Volume II) shall not count against the page limitation under Volume II.

D. PAST PERFORMANCE (VOLUME III)

The Government is requesting that the offeror provide up to three (3) past performance contract references that reflect recent and relevant experience. Recent experience is defined as that completed within the past three (3) years from the proposal due date. Relevant experience is defined as that which is similar in scope and complexity to the work described within the attached Performance Work Statement and contract type. Past performance contract references can come from the offeror or the subcontractor, as long as they served as the Prime Contractor for the past performance reference. In the past performance reference include contract/delivery order number, contract type, program name, total contract cost, short description of work performed, and names, email addresses and valid telephone numbers for the Procuring Contracting Officer (PCO), Contracting Officer’s Representative (COR), and etc.

Past performance contract references must be completed by the project owner, customer or Contracting Officer using the Past Performance Questionnaire’s (PPQs) (Attachment 4). In the past performance reference include contract/delivery order number, contract type, program name, total contract cost, short description of work performed, reasons why the project is considered relevant by the offeror, names, email addresses and valid telephone numbers for the person completing the PPQ.

The Offeror shall provide Past Performance Questionnaires (PPQ) to its customer references and instruct them to email the completed Questionnaires directly to whs.ncr.ad.mbx.essd-services-branch@mail.mil for evaluation.

Questionnaires must be received via email by TUESDAY, AUGUST 09, 2017 AT 10:00AM, EASTERN DAYLIGHT TIME (EDT). Questionnaires that are not received by the due date and time will not be evaluated.

E. PRICE FACTOR (VOLUME IV)

The contract will be awarded as a Hybrid Contract for Firm Fixed Price, Labor Hour, and Time and Material Contract. The offeror shall propose a firm-fixed price by submitting Price Volume IV in MS Excel Format.

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