Canine Care PWS 100810.doc

CANINE CARE SERVICES

PERFORMANCE WORK STATEMENT (PWS)

HQ0034-10-T-0087

BACKGROUND:

The Pentagon Force Protection Agency (PFPA) and Pentagon Police Directorate (PPD Canine Handlers require comprehensive commercial veterinarian services, boarding, kenneling, grooming and other related canine care services for the Police Canine Working Dog Teams located at the Pentagon Reservation, outposts, and within the National Capital Region as set forth in this performance work statement.

1.0 General Information:

The contractor shall provide all necessary labor, equipment, tools, materials, supervision, transportation, and other items and services necessary to perform canine care and services as described in section 2.0 for the police canines of the PFPA/PPD. The contractor facility must be located within 28 miles of the Pentagon. The following canine services are required:

a. Kennel, Boarding, Exercising and Grooming Services

b. Food and Food supplies

c. Preventive Medications

d. Routine Medical Examinations and Services

e. Dental Services

f. Emergency Medical and Surgical Services

2.0 Requirements:

2.1 The contractor must provide veterinarian services, boarding facilities and canine food supplements and supplies to support canine care for 21 to 40 PFPA/PPD working dogs (hereafter referred to as “dogs”) in accordance with standard commercial industry practices. The contractor shall provide the following for all canines:

2.1.1 Kenneling - intermittent kenneling services to include kenneling, boarding, grooming, walking, nail trimming, and ear cleaning for dogs weighing 51-100 lbs.; includes cost of food and all other costs associated with kenneling; dogs must be exercised routinely dependent on each dog’s temperament during kennel stays;

2.1.2 Food supplies - 40 lb. or equivalent bag of dry dog food for canines when not kenneled - Science Diet, Eukanuba or brand name equivalent dry food;

2.1.3 Preventative medications - any preventative medication purchased for canines when not kenneled which may include a 12 month supply of Sentinel or name brand equivalent and a 12 month supply of Frontline or name brand equivalent for 51-100 lb canines;

2.1.4 Veterinary medical examinations - surgery and medical services for 51-100 lb canines to include all medical X-rays, exams, lab work, & routine surgeries, medications, vaccines, and tests, including hospital boarding; includes cost of food required for special diet while under care or treatment of veterinarian;

2.1.5 Dental care - dental services for 51-100 lb canines to include dental services, dental cleaning, and dental X-rays; includes all other costs associated with dental care;

2.1.6 Emergency veterinary medical and surgical services - emergency medical services for 51-100 lb canines to include unanticipated emergency medical & surgical procedure wound repairs, internal injuries, broken bones, bloat, trauma, etc.; includes cost of food required for special diet while under care or treatment of veterinarian.

2.2 The contractor must provide all services under this contract in accordance with standard commercial and veterinary practices as endorsed by the Pet Care Services Association (PCSA), formerly known as American Boarding Kennels Association, (ABKA); the American Animal Hospital Association (AAHA); and the American Veterinary Medical Association (AVMA). The contractor must be certified by the PCSA and the facility must be accredited by the AAHA, the AVMA, and be certified through the State of Virginia, Maryland, or District of Columbia Department of Health Certificate program or like program.

2.3 Routine boarding shall be accommodated with advance notice in accordance with routine commercial industry practice.

2.4 Emergency boarding shall be accommodated with less than one hour notice.

2.5 In case of severe emergency, contractor will assist the Government in a contingency situation by facilitating the placement of up to 40 dogs at one time with other PCSA certified facilities as needed.

2.6 All Government dogs will not associate with other free roaming animals and must be handled by an employee with one or more year of kennel experience handling working dogs.

The contractor facility must:

· Have full time veterinarians who are capable of providing a full range of canine medical, dental, emergency and surgical services.

· Have a kennel and boarding facility which is clean and sanitary in accordance with PCSA standards.

· Have a secured, outdoor exercise area sufficient in size for canines up to 100 lbs.

· Offer kennel capabilities with monitoring and/or staff on duty 24 hours a day/365 days per year.

3.0 Contractor Quality Control:

The contractor is responsible for establishing and maintaining a quality program to ensure canine care, vet, and other related services that are performed in accordance with PCSA, AAHA, AVMA, and the State of Virginia, Maryland, or District of Columbia standards up to and including standard commercial and veterinary practices. In addition, the contractor must have a risk mitigation plan to assist the Government in placing all dogs in the event of a severe emergency.

4.0 Government Quality Assurance:

The contractor shall maintain an effective quality control program that maintains continued accreditation through the PCSA, AAHA, and AVMA kennel and veterinary hospital associations and the State of Virginia, Maryland, or District of Columbia health certificate. However, the Government representative will evaluate the contractor’s performance through various methods of surveillance. Governmental personnel will record all surveillance observations. Government surveillance of tasks not listed in the Service of Delivery Summary (SDS) or by methods other than those listed in the SDS may occur during the performance period of the contract.

SERVICES DELIVERY SUMMARY (SDS)

The contractor shall maintain the specific critical standards listed in the following Service Delivery Summary. Remedies agreed upon by both the Government and the contractor will be exercised throughout the period of this contract.

Quarterly Plus or Minus Performance Evaluations

Quarterly Plus or Minus Performance Evaluations

Quarterly Plus or Minus Performance Evaluations

Quarterly Plus or Minus Performance Evaluations

PLACE OF PERFORMANCE: All work under this contract will be performed at the vendor facilities or other mutually agreed upon locations.

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Section C-1

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