Hood_26004_Fire Protection Services_PWS_Draft.docx

FIRE PROTECTION SERVICES

PERFORMANCE WORK STATEMENT (PWS)

FORT HOOD, TEXAS

18 NOV 2025

Table of Contents

1.23.9 PERSONNEL LIST………………………………………………………………….19

1.23.10 MINIMUM TECHNICAL PERSONNEL QUALIFICATIONS...…………………19

1.25.1 CONTRACTOR VEHICLE IDENTIFICATION ...………………………………...20

5.0 SPECIFIC TASKS…………………………………………………………………………26

7.0 APPLICABLE DOCUMENTS…………………………………………………………….50

8.0 TECHNICAL EXHIBIT LIST.…………………………………………………………

PART 1

GENERAL.

This is a non-personal services contract to provide Fire Protection Services in support of the Directorate of Public Works (DPW). The Government will not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

DESCRIPTION OF SERVICES/INTRODUCTION.

The Contractor shall provide personnel, management, any other items and services, not identified as Government furnished in Part 3- Government Furnished Property (GFP) and Services, necessary to perform Fire Protection Services as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards and specifications in this contract.

BACKGROUND.

Contract work shall be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood and North Fort Hood areas. Fort Hood is located approximately 60 miles north of Austin and 50 miles south of Waco, Texas. The Main Cantonment area is approximately 20 miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the Main Cantonment and North Fort Hood is approximately 25 miles north of the Main Cantonment.

OBJECTIVE.

The objective for performance under this contract is to provide Fire Protection Services which includes, but is not limited to, annual fire alarm inspection and repair, fire suppression system testing and repair, service call work and repair services. The requirement is to maintain the facilities within the boundaries of Fort Hood in compliance with the Fire Protection requirements defined in the United Facilities Criteria (UFC).

SCOPE.

The Contractor shall provide personnel, management, and any other items and services, not Government furnished, necessary to perform the Fire Protection Services function as defined in this performance work statement at Fort Hood, Texas. The Contractor shall perform to the standards and specifications in this contract. A current inventory of the number and type of fire protection systems on Fort Hood is listed in Technical Exhibits (TEs). The Contractor shall prepare and maintain reports for Government approval.

GOVERNMENT ORDERING PERIOD.

The Government Ordering Period shall be for one (1) Base Year and four (4) one (1) year option periods. The individual task orders shall be firm fixed price. The Government Ordering Period reads as follows:

Base Year: 01 June 2027 – 31 May 2028 Option Year 1: 01 June 2028 – 31 May 2029 Option Year 2: 01 June 2029 – 31 May 2030 Option Year 3: 01 June 2030 – 31 May 2031 Option Year 4: 01 June 2031 – 31 May 2032

GENERAL INFORMATION

QUALITY CONTROL PLAN

The Contractor shall implement a complete quality control program that identifies potential and actual problem areas in providing requirements of the contract as specified and results in corrective action throughout the life of the contract.

The Quality Control Plan (QCP) shall be provided to the Contracting Officer (KO), COR and cc the Contract Specialist (KS). The COR will recommend approval or rejection and provide justification if rejection is recommended. The KO will provide approval or rejection notice to the Contractor.

The Quality Control Plan (QCP) shall be provided to the Contracting Officer (KO) for approval ten (10) calendar days after contract award date (See section 9: Deliverable Table). The Government will make final review and acceptance of the QCP and any subsequent changes. Changes to the QCP shall be submitted to the KO, Contracting Officer Representative (COR) and courtesy copy (cc) the Contract Specialist (KS) not later than five (5) calendar days prior to the effective date of the change. The QCP shall, at a minimum:

1.1.1.1 Be structured so that Quality Control is a separate, independent process responsible only to the Contractor’s top-level management.

1.1.1.2 Address overall project management and administration.

1.1.1.3 Be a comprehensive program to plan and deliver quality services to the Government.

1.1.1.4 Establish an inspection system that encompasses all services and prioritizes those services based on safety, security, and Government guidance.

1.1.1.5 Describe a method acceptable to the Government of identifying deficiencies in the quality of services performed before the level of service becomes unacceptable and address processes for corrective actions, independent of Government direction.

Be structured so that Quality Control is a separate, independent process responsible only to the Contractor’s top-level management.

Address overall project management and administration.

Be a comprehensive program to plan and deliver quality services to the Government.

Establish an inspection system that encompasses all services and prioritizes those services based on safety, security, and Government guidance.

Describe a method acceptable to the Government of identifying deficiencies in the quality of services performed before the level of service becomes unacceptable and address processes for corrective actions, independent of Government direction.

Schedule inspections and provide those schedules to the Government prior to implementation.

Require documentation of all Quality Control inspections and corrective actions taken. The documentation shall identify the individual performing the inspection. The QC individual shall be solely dedicated to performing QC inspections and shall not perform any work other than QC work. Inspection documents shall be maintained throughout the term of this contract and available to the Government at any time. Electronic or paper copies of any QC documentation shall be provided within one (1) working day of request (See section 9: Deliverable Table).

Include a customer complaint/feedback system for correction of validated complaints and to inform the customer of corrections. The QC Plan shall describe how users or other interested parties may identify problem areas or issues to the Contractor. The customer complaint/feedback program shall be compatible with the reporting and communications systems of the QC Plan.

Describe methods and procedures for routine and urgent communications with the Government.

Provide electronic daily QC inspection reports to the Contracting Officer’s Representative (COR) no later than 0900 on the next working business day (See section 9: Deliverable Table).

QUALITY ASSURANCE. The Government will evaluate the contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP) that is tailored specifically to this contract. The QASP shall be used to evaluate Contractor actions while implementing the PWS. It is designed to provide an effective surveillance method to monitor Contractor performance for each objective listed on the Performance Requirements Summary (PRS). This plan is for the Government’s use and is not provided to the Contractor for any purpose. The Contractor is solely responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved. The standards of performance of services performed under this contract are listed in the PRS. The PRS is referenced in Technical Exhibit AJ.

RECOGNIZED HOLIDAYS. Contractor performance shall not be required on the legal federal holidays listed below. Holidays occurring on weekends shall be observed as directed by the published Army calendar.

When one of the above designated legal holidays falls on a Sunday, the following Monday shall be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of the Wage Determination regarding paid holidays. This is also inclusive of any Presidential or Congressionally designated days off other than the holidays listed above.

STANDARD HOURS OF OPERATION. The Contractor shall perform the services required under this contract during standard Hours of Operation, 7:30 a.m. to 4:30 p.m., CST. Standard workdays shall be Monday through Friday, excluding legal federal holidays.

OTHER THAN STANDARD OPERATING HOURS. The Contractor shall submit in writing to the KO the request to work outside of standard hours for authorization or approval. The Contractor shall NOT work outside of the standard hours of operation unless they have received written authorization from the KO prior to performing work. Working outside the standard hours of operation shall be at no additional cost to the Government.

EMERGENCY SERVICES. The Contractor shall be responsible for providing all personnel and supplies necessary to support all emergency services within One (1) hour of notification by the KO or COR. The Contractor shall provide a list of emergency call telephone numbers to the Contracting Officer (KO) and Contracting Officer Representative (COR) at contract performance start date and not later than two (2) workdays after the effective date of changes (See section 9: Deliverable Table).

PLACE OF PERFORMANCE. The work to be performed under this contract shall be performed at Fort Hood, Texas, which consists of the Main Cantonment, West Fort Hood, North Fort Hood East range and West range areas. Fort Hood is located approximately sixty (60) miles north of Austin, Texas and fifty (50) miles south of Waco, Texas. The Main Cantonment area is approximately twenty (20) miles west of Interstate Highway thirty-five (35), Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the Main Cantonment and North Fort Hood is approximately twenty-five (25) miles north of the Main Cantonment. Maps of the Main Cantonment, West Fort Hood, North Fort Hood, East range and West range areas are available upon contract award.

SECURITY REQUIREMENTS.

Contractor personnel and any representative of the Contractor entering Fort Hood, Texas, shall abide by all security regulations and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on Fort Hood, Texas, and upon leaving the confines of Fort Hood, Texas. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract obtain installation access as required by DOD Directive 4630.5 - Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS) 23 April 2007. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract.

PHYSICAL SECURITY. The Contractor shall comply with FH Regulation 190-8 - Administration and Management of Physical Security 20 DEC 2019, and be responsible for security of all facilities, materials and equipment utilized during the life of the contract. In case of forced entry or theft, the Contractor shall notify the Provost Marshall’s Office (PMO) immediately and cooperate in the investigation. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

DISCLOSURE OF INFORMATION.

Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be averse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data nor information developed or obtained under performance of this work statement, except as authorized, in writing, by the KO. The Contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this work statement.

Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this work statement, may subject the Contractor, Contractor’s agent, or employees to criminal liability under 18 U.S. Code § 793 - Gathering, transmitting or losing defense information and 18 U.S. Code § 798 - Disclosure of classified information. Neither the Contractor, nor the Contractor’s employees, shall disclose or cause to be disseminated any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation.

The Contractor shall direct to the KO all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information.

Inquiries received by the Contractor for work performed under this contract shall be referred to the KO for evaluation under Public Law 93-502 and 5 U.S. Code § 552 - Freedom of Information Act of 1975. The determination of whether records shall be released shall remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the Contracting Officer. All documentation showing individuals’ names or other personal information shall be controlled and protected. The provisions of Public Law 93-579 and 5 U.S. Code § 552a - Privacy Act of 1974 shall apply.

KEY CONTROL.

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced and/or are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government will be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report in writing any occurrences of lost or duplicate keys/key cards to the COR.

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the COR, re-key or replace the affected lock(s); however, the Government, at its option, may replace the affected lock(s) or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock(s) shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

ACCESS TO SECURE AREAS.

Contractor employees shall be allowed access to facilities when properly identified on the Contractor’s employee roster, wearing identification badges, and complying with local security procedures. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, shall be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

SAFETY STANDARDS.

The Contractor and his employees shall comply with accepted industry safety standards including applicable safety precautions and guidelines contained in these publications at all times while performing work under this contract:

HOT WORK. The Contractor shall obtain approval from the Fort Hood Fire Department (254-288-5820) prior to performing any hot work or work that shall require the use of an open flame. All Contractor work performance shall be in accordance with FH 420-1, Fire and Emergency Services.

WORK STOPS. If the Contractor fails or refuses to promptly comply with safety requirements, the COR will request a work stoppage in the event the Contractor is working in any unsafe manner and in violation with any safety codes until satisfactory corrective action has been taken. No part of time lost due to stop orders shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

SAFETY PLAN.

The Contractor shall develop and implement a safety program for employees performing work under this contract. The Contractor shall submit the safety plan to the KO/COR no less than ten (10) calendar days prior to contract start date. Revisions shall be submitted five (5) calendar days prior to effective date of change.

The Safety Plan shall be provided to the Contracting Officer (KO), COR and cc the Contract Specialist (KS). The COR will recommend approval or rejection and provide justification if rejection is recommended. The KO will provide approval or rejection notice to the Contractor (See section 9: Deliverable Table). .

PERMITS. The Contractor shall obtain all required licenses and permits for performance of work, in compliance with all applicable federal, state and local laws.

ACCIDENT REPORTING.

The Contractor shall comply with all OSHA reporting requirements and DA PAM 385-40, Army Accident Investigations and Reporting, for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the COR within four (4) hours of each such occurrence, whenever an accident involving personal injury occurs. A written accident report shall be delivered to the KO within one (1) workday of occurrence (See section 9: Deliverable Table).

SAFETY MEASURES.

Workers shall be trained in appropriate safety measures and shall not place materials, machines, or other equipment in traffic lanes or other locations that could create safety hazards. When any overhead trimming work is being performed, the Contractor shall ensure that safety devices are placed, and signs are posted to keep the public away from the work site. The signs shall be 2 ft. wide and 3ft. in height easel type with writing on both sides that state, “Fire Protection Work in Progress” and also contain the company name, phone number and current contract number. The writing shall be in 3” block lettering that contrasts with the background of the sign. The safety devices shall consist of safety traffic cones or barricading tape. The safety devices and signs shall be clearly visible by the public, placed in locations that shall ensure the devices are effectively protecting the public and worksite. Contractor employees shall yield to all foot traffic.

The Contractor shall maintain a safe job site, clean and free of all foreign debris during progress and upon completion of work.

The Contractor shall remove all unserviceable fire suppression parts and components from Government property, unless otherwise directed by the COR.

The Contractor shall be responsible for the enforcement of all safety requirements for any work performed under the contract. If the Contractor fails or refuses to promptly comply with safety or environmental requirements, the KO may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost, due to any such stop order, shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

INTERFACE WITH GOVERNMENT OPERATIONS.

Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

DAMAGE REPORTS.

In all instances where Government property or equipment is damaged by the Contractor, the Contractor shall provide a verbal report to the COR within four (4) working hours of the occurrence. A written damage report shall be delivered to the KO within one (1) working day of the occurrence, explaining the circumstances of the accident and the extent of damage. The Contractor shall bear all costs of repairing or replacing damaged property (See section 9: Deliverable Table).

ENERGY CONSEVATION.

The Contractor shall observe energy conservation policies in accordance with (IAW) FH Reg. 420-9, Energy Conservation Program. Contractor personnel shall practice utilities conservation and shall operate under conditions that preclude waste of government furnished utilities.

FRAUD, WASTE, AND ABUSE.

The Contractor shall be responsible for maintaining proper conduct and good discipline within contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report to the COR NLT two (2) hours after suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract (See section 9: Deliverable Table).

PARTS AND MATERIALS.

All parts and materials used by the Contractor shall be new and meet the original fire protection system manufacturer's specifications. The only exception to this policy is if the part requiring replacement is no longer manufactured and new parts are no longer available. The Contractor shall submit a written request, to the COR, to substitute a used or rebuilt part. This request shall include evidence of Contractor's attempt to obtain the part as new, as well as evidence that the used or rebuilt part shall function properly for a reasonable period of time and hold a warranty. Upon receiving written approval by the COR, the Contractor shall provide used or rebuilt parts or materials.

RECYCLING.

The Contractor shall observe recycle program policies established by Fort Hood and published in FH Reg. 420-6, Recycle Program.

FIRE PROTECTION.

The Contractor shall comply with AR 420-90, Fire and Emergency Services, and FH 420-1, Fire and Emergency Services, for fire protection and fire prevention.

SMOKING.

The Contractor shall comply with AR 600-63, Army Health Promotion, which establishes uniform policies governing the use of tobacco products in Government facilities and on Fort Hood.

ENVIRONMENTAL REQUIREMENTS.

The Contractor shall comply with all federal, state, and local environmental protection laws, regulations, and standards referenced in FH Regulation 200-1, Environment and Natural Resources. The Contractor shall comply with all other environmental requirements for clean air, clean water, and toxic substances control (TSCA), pollution control, and resource conservation and recovery (RCRA). The Contractor shall designate an Energy Conservation Monitor and a Recycling Monitor in writing to the COR no later than ten (10) days prior to the contract start date. All environmental protection matters or questions shall be coordinated with the COR and the Directorate of Public Works (DPW) Environmental Division.

ENVIRONMENTAL MANAGEMENT SYSTEM (EMS).

Fort Hood has implemented an EMS to proactively deal with the environmental impacts of its processes, activities, and services. The Contractor shall ensure that employees, and sub-contractors hired receive EMS General Awareness Training. The Contractor shall also ensure that all goods and services used under this contract do not deviate from the installation Environmental Policy, objectives and targets of the EMS. The Contractor shall maintain a record of the training and submit a roster NLT 5 working days after completion to the KO and COR/and cc the KS. This training shall be completed within thirty (30) days after contract start date (See section 9: Deliverable Table).

HAZARDOUS MATERIALS.

Hazardous materials are forbidden for use on Fort Hood. All materials must be approved by the DPW Environmental Division at building 4622, prior to use. All materials (grease, oil, lubricants, etc.) utilized on this contract shall contain a Safety Data Sheet (SDS). An approval request for each material proposed for use shall be submitted to the COR utilizing the “HAZARDOUS MATERIAL AUTHORIZATION REQUEST” form, reference TE AO prior to use on Fort Hood.

CONTRACTOR PERSONNEL.

The Contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this contract shall remain employees of the Contractor and shall not be considered employees of the Government.

The Contractor shall not employ any person who is an employee of the United States Government or the Department of Defense (DOD), either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in DOD Joint Ethics Regulation (JER), DOD 5500.7-R.

The KO may require the Contractor to remove any employee from the job site working under this contract for reason of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contractor, if such action is necessary in the interests of the Government. IAW DOD Joint Ethics Regulation 5500.7-R and 18 USC § 1382 - Entering military, naval, or Coast Guard property, the installation commander has the authority to bar individuals from the installation. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS.

Contractor personnel shall not wear any part of a military uniform while performing contract duties, nor clothing such as exercise suits, shorts, tank tops, or t-shirts. There shall be no objectionable messages or phrases on the clothing.

MINIMUM PERSONNEL REQUIREMENTS. All Contractor personnel shall be able to read, write, and speak the English language. The Contractor shall provide proof of required licensure and/or certifications shown listed in the Key Personnel section by job function prior to commencement of work in the specific area of expertise. Such written proof shall be provided, in writing, to the COR no later than five (5) business days prior to commencement of work in that area of expertise under each new work assignment (See section 9: Deliverable Chart). The Contractor shall ensure that its employees and/or agents acquire and maintain all required licenses and certifications current during the entire contract period. The Contractor shall be responsible for continually reviewing industry codes and standards, and State requirements to obtain certification for new licensing requirements as they are mandated (See section 9: Deliverable Table).

PERSONNEL. The Contractor shall provide work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this contract shall remain employees of the Contractor and shall not be considered employees of the Government. The Contractor shall be responsible for the supervision and conduct of his employees. Contractor employees may experience minor delays associated with entering secure areas or locating customers.

SEARCH AND SEIZURE. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on the installation, and upon leaving the confines of Fort Hood, Texas.

INSTALLATION ACCESS. The Contractor shall obtain installation access as required by DOD Directive 4630.5, Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS). Government furnished identification shall be returned to the Government within one (1) working day when the employee no longer performs work for the Contractor under this contract (See section 9: Deliverable Table).

CONTRACTOR REPRESENTATIVES. The Contractor shall provide the name of the authorized representative who shall have the authority to bind, act, or make decisions on all matters pertaining to the Contract. The name and telephone number of the contractor authorized representative shall be provided to the Contracting Officer prior to contract performance start date. This information will be updated if any representatives change who have this authority (See section 9: Deliverable Table).

KEY CONTRACT PERSONNEL

Key Personnel for this effort are identified as the Project Manager (PM), a Lead Technician, Alternate Lead Technician (Fire Alarm & Fire suppression) and a Quality Control Inspector(QCI). Changes to these personnel require approval from the KO. The Contractor shall submit resumes of all proposed key personnel with their proposal. If a key person is replaced, the Contractor shall submit a resume for the replacement to the COR. The Contractor shall provide a Key Personnel Contact Roster, including the name and business and home phone numbers, to the COR within 10 calendar days of Notice to Proceed (NTP). Requirements for these key positions are as follows:

PROJECT MANAGER (PM).

The Contractor shall also provide the name and telephone number of a Project Manager and Alternate Project Manager who shall be performing the work under this contract to the COR prior to performance start date. The Project Manager and alternate shall be a liaison and the point of contact with the Government. The Project Manager shall be certified by the National Institute for Certification in Engineering Technologies (NICET) Level III in Fire Alarms or Water Based Layout and have a minimum of five (5) years of work experience with fire protection systems. The alternate shall be certified by NICET Level II in Fire Alarms or Water Based Layout and have a minimum of three (3) years of work experience with fire protection systems. The alternate shall not sit in the capacity of the Lead for more than two weeks at a time. These individuals must be able to be contacted 24 hours per day and be on site within two (2) hours after notification. The use of telephone recording or answering services is not an acceptable means to satisfy this contract requirement as this does not constitute contractor received message. The Contractor shall verbally notify the Contracting Officer of changes as they occur and provide written changes not later than twenty-four (24) hours after effective date of the change (See section 9: Deliverable Table).

LEAD TECHNICIAN AND ALTERNATE. (Fire Alarm) The Contractor shall also provide the name and telephone number of a Lead Technician and alternate who shall be performing the work under this contract to the COR prior to performance start date. The Lead Technician and alternate shall be a liaison and the point of contact with the Government. The Lead Technician shall be certified by the National Institute for Certification in Engineering Technologies (NICET) Level II in Fire Alarms or Water Based Layout and have a minimum of five (5) years of work experience with fire protection systems. The alternate shall be certified by NICET Level II in Fire Alarms or Water Based Layout and have a minimum of three (3) years of work experience with fire protection systems. The alternate shall not sit in the capacity of the Lead for more than two weeks at a time. These individuals must be able to be contacted 24 hours per day and be on site within two (2) hours after notification. The use of telephone recording or answering services is not an acceptable means to satisfy this contract requirement as this does not constitute contractor received message. The Contractor shall verbally notify the Contracting Officer of changes as they occur and provide written changes not later than twenty-four (24) hours after effective date of the change.

LEAD TECHNICIAN AND ALTERNATE. (Fire Suppression) The Contractor shall also provide the name and telephone number of a Lead Technician and alternate who shall be performing the work under this contract to the COR prior to performance start date. The Lead Technician and alternate shall be a liaison and the point of contact with the Government. The Lead Technician shall be certified by the National Institute for Certification in Engineering Technologies (NICET) Level II in Fire Alarms or Water Based Layout and have a minimum of five (5) years of work experience with fire protection systems. The alternate shall be certified by NICET Level II in Fire Alarms or Water Based Layout and have a minimum of three (3) years of work experience with fire protection systems. The alternate shall not sit in the capacity of the Lead for more than two weeks at a time. These individuals must be able to be contacted 24 hours per day and be on site within two (2) hours after notification. The use of telephone recording or answering services is not an acceptable means to satisfy this contract requirement as this does not constitute contractor received message. The Contractor shall verbally notify the Contracting Officer of changes as they occur and provide written changes not later than twenty-four (24) hours after effective date of the change.

QUALITY CONTROL INSPECTOR

The Contractor shall designate a full time QCI on site during normal duty hours. The Quality Control Inspector shall be certified by the National Institute for Certification in Engineering Technologies (NICET) Level III in Fire Alarms or Water Based Layout and have a minimum of five (5) years of work experience with fire protection systems and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan. QCI personnel will report directly to the corporate head of Quality and not to the PM or APM. Supervisors and team leads will not have dual roles as Quality Control personnel.

IDENTIFICATION BADGES. Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date. Identification badges shall be worn on the front upper outer garment and visible at all times. Contractor shall turn in employee identification badges to the COR upon termination of employment or completion of the contract within one (1) working day after termination (See section 9: Deliverable Table).

PERSONNEL LIST. The Contractor shall provide in writing to the COR a list of all Contractor employees no later than five calendar days after the contract performance start date. The list shall include each employee's name, job title, telephone numbers and employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the COR within five calendar days of any changes of personnel (See section 9: Deliverable Table).

MINIMUM TECHNICAL PERSONNEL QUALIFICATIONS. The Lead Technician shall have a minimum of five (5) years’ work experience with fire protection systems and be certified by NICET Level III in Fire Alarms or Water Based Layout. The alternate shall be certified by NICET Level II in Fire Alarms or Water Based Layout and have a minimum of three (3) work years’ experience with fire protection systems. Contractor personnel shall be knowledgeable of contract services, safety, and health precautions needed to carry out the requirements of the contract. Contractor fire alarm systems technicians shall be certified by NICET Level II in Fire Alarm Systems and have a minimum of two years’ experience with fire alarm systems. Contractor water-based systems technicians shall be certified by NICET Level II in Inspection and Testing of Water Based Systems and have a minimum of two (2) work years’ experience with water-based systems. Contractor suppression systems technicians shall be certified by NICET Level II in Special Hazards Suppression Systems and have a minimum of two (2) work years’ experience with suppression systems. Apprentice or laborer personnel employed by the Contractor shall work only under the direct supervision of a certified fire protection systems technician. Notification of any change in status (cancellation, etc.) of any previously submitted license or certification shall be provided to the COR immediately by telephone and the appropriate effect on Contractor personnel shall be immediate. The Contractor shall submit the status change notification in writing to the Contracting Officer not later than twenty-four (24) hours after the verbal notification (See section 9: Deliverable Table).

IDENTIFICATION OF CONTRACTOR EMPLOYEES.

All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

VEHICLE REGISTRATION.

Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for the category of vehicles being operated and shall comply with FH Reg. 190-5, Fort Hood Traffic Code, regarding motor vehicle use on the installation. All vehicles entering the Fort Hood installation shall have a valid license plate, and current vehicle registration.

CONTRACTOR VEHICLE IDENTIFICATION. Contractor owned or privately owned vehicles used in the performance of services under this contract on this installation shall be marked with the Contractor’s company name or company logo of a color that contrasts with its background on both sides of the vehicle. Contractor’s operating multiple Contractors owned vehicles on the installation may be required to place identifying numbers on the front and rear bumpers of the vehicles. The Contractor shall provide the Government an electronic photograph of the company logo five (5) calendar days after contract award date. The Contractor shall provide a list of vehicles (with their corresponding unique identification numbers) to the COR five (5) calendar days after contract award date and one (1) day after any vehicle changes (See section 9: Deliverable Chart).

FILES.

The Contractor shall maintain complete and accurate files of documentation required under the terms of this contract. The Contractor shall not allow access to the files by any government agency, non-governmental agency, or individual unless specifically authorized by the Contracting Officer. Files shall be made available to the Contracting Officer upon request. All files shall become the property of the Government and shall be turned over to the Contracting Officer at the completion or termination of this contract.

POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS.

The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5 Post award Orientation. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, will meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

MODIFICATIONS TO TECHNICAL EXHIBITS.

These Technical Exhibits are living documents which lists the buildings/facilities covered under this contract. Due to the nature of the Fort Hood Installation and Army mission, requirements are expected to change; however, the anticipated changes are expected to be minimal. Changes typically result from new construction, the demolition of older facilities, or the relocation of building occupants from one facility to another. Changes to these Technical Exhibits shall be provided to the Contractor in writing as soon as is practicable; however, the official modification to the exhibit (to keep the contract file current) shall only be performed once each quarter (See section 9: Deliverable Table).

GENERAL FUND ENTERPRISE BUSINESS SYSTEM (GFEBS).

GFEBS is the web-based asset and accounting system that is used as the key component for all work that is performed or maintained on Fort Hood. The Government will use GFEBS as a production scheduling and contract monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities, as well as minor construction and alteration (new work) project expenditures. The Government will establish and provide the Contractor with work center(s), activity types, and activity rates upon contract award. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA).

GFEBS CERTIFICATION.

The personnel that are working within the GFEBS system shall be required to complete GFEBS training modules provided by the Government. The Contractor personnel shall complete all required GFEBS Plant Maintenance modules and preventive maintenance training within two weeks of receiving network access, provide certificates of completion for all GFEBS required training associated with Plant Maintenance module user roles required to perform the task requirements and perform at an acceptable level of performance within thirty (30) days after being employed. Only authorized personnel with appropriate training shall be granted GFEBS access by the Government, with assigned GFEBS user roles specific to associated tasks (See section 9: Deliverable Table).

GOVERNMENT COMPUTER/IT ACCESS CERTIFICATION.

Personnel working on government‑provided computers must be registered in the Army Training and Certification Tracking System (ATCTS). The COR will provide the selected personnel with the required electronic DD2875, System Authorization Access Request (SAAR), to initiate their registration and access within the system. System Authorization Access Request (SAAR) to initially get registered into system. This action shall be at commencement of services and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter. Certification of training shall be provided to COR and DPW IT personnel to maintain access on the government systems (See section 9: Deliverable Table).

PART 2

DEFINITIONS and ACRONYMS:

DEFINITIONS

Acceptable Quality Level (AQL). The maximum percentage defective that, for the purpose of a sampling inspection, can be considered satisfactory on average. It is the allowable deviation from a standard before the Contracting Officer will reject the specific service. An AQL does not imply that the Contractor may knowingly perform in an unsatisfactory manner but rather exerts a realization that perfect performance is not possible.

Quality Assurance (QA). Those actions taken by the Contracting Officer to determine that the services received meet the contract requirements.

Quality Control (QC). Those actions taken by the Contractor to ensure that the standards and requirements of the contract are met.

Minor Components. Components that include, but are not limited to nuts, bolts, grease, oil, screws, washers, pins, pull station rods, small control fuses, small resistors, terminal blocks, wire nuts, minor programming, and any other small appurtenances.

Major Components. Any complex mechanical or electrical system, apparatus, or assembly that is required to repair a fire protection system. Anything that is listed in TE U Estimated Parts Used, is considered a major component.

Contract Administrator (KS). The official Government representative delegated authority by the KO to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

Contracting Officer (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

ACRONYMS