RFI DHSCM - Contractor Survey Response (FINAL 2-19-26).docx
DOCX document 39 KB Posted
- Solicitation number
- HHS-ACF-RFI-26-0001
- Issued by
- Not on record
About this file
This is a Request for Information (RFI) survey response template for the Disaster Human Services Case Management (DHSCM) Program, issued by the Department of Health and Human Services (HHS) Administration for Children and Families (ACF). The RFI is intended for market research purposes to gather vendor capability information rather than to solicit proposals or quotations. Responses are limited to 10 pages maximum in 11-point font or larger, with vendors completing a structured chart format by inserting answers in designated columns and marking "N/A," "YES," or "NO" as appropriate.
The survey addresses general company information (name, address, Unique Entity Identifier, point of contact, and business classifications) as well as existing government contracting vehicles such as GWACs, GSA schedules, and MAS contracts. Vendors must provide capability information across 16 indexed questions covering critical areas including subcontracting estimates, lead time requirements, commercial service availability, experience with virtual or hybrid disaster case management operations, language fluency capabilities, facility damage assessment expertise, digital tool integration, compliance with FedRAMP and federal data security requirements, 24/7 operational support experience, and prior involvement in federal or state-level disaster human services operations. The survey also requests specific details on recent rapid-response deployments, including mobilization timelines and personnel deployment numbers. The underlying DHSCM Program is managed by the Office of Human Services Emergency Preparedness and Response (OHSEPR) and focuses on case management services and direct support to disaster survivors across ACF human and social service programs.
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Other files
| File | Type | Posted |
|---|---|---|
| Disaster Human Services Case Management Program DRAFT PWS.pdf |
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HHS ACF RFI Survey Response Disaster Human Services Case Management (DHSCM) Program Vendor HHS ACF RFI Survey
· Please provide answers to all questions based on your industry experience.
· Your Response to this RFI will be the completion of this chart. Your answers to the questions herein shall be inserted in in the Vendor Response column of this chart. Your Response (the completed chart) is limited to no more than 10 pages with no smaller than 11-point font.
· If the information is not applicable to your company, indicate “X” in the “N/A” column.
· In a response that requires ONLY a Yes or No response, indicate an “X” in the appropriate column.
| # |
| RI # |
| Requested Information (RI) |
| N/A |
| YES |
| NO |
| Vendor Response |
GENERAL (G)
| 1 |
| G1 |
| Company name |
Company name:
Company address
Company address:
| 2 |
| G2 |
| Unique Entity Identifier (UEI) |
| 3 |
| G3 |
| Name and contact information of the individual responsible for the information contained in this RFI response. |
Name (First, Last):
Name (First, Last)
Position Title
Position Title:
Phone number.
Phone number:
E-mail address.
E-mail address:
Web site URL
Web site URL:
| 4 |
| G4 |
| Company physical location (City and State) – i.e., where is the office located that would support this requirement. |
| 5 |
| G5 |
| Which business categories do you fall under? Please select all that apply in the ‘yes’ or ‘no’ column. |
1. Large Business
2. Small Disadvantaged Business (SDB)
3. Section 8(a) Business
4. Woman-Owned Small Business (WOSB)
5. Historically Underutilized Business Zone (HUBZone) Small Business
6. Service-Disabled Veteran-Owned Small Business (SDVOSB)
| 6 |
| G6 |
| What Government-Wide Acquisition Contracts (GWACs), General Services Administration (GSA) Federal Supply Schedule(s) (FSS) Multiple Award Schedules (MAS), and other Government-Wide Contracts do you currently hold that could support this requirement? |
Provide each overarching GWAC/GSA FSS, IDIQ contract number.
Provide the MAS Categories/SINs under which you hold GSA Federal Supply Schedule(s).
GWACS (List all that apply):
GSA MAS (List all that apply):
GSA Category/Categories (SINs) (List all that apply):
| 7 |
| G7 |
| Recommended type of contract vehicle for this type of requirement |
| 8 |
| G8 |
| Recommended North American Industry Classification System (NAICS) |
| 9 |
| IE.1 |
| In your estimation how much of this potential requirement would your company need to subcontract to other companies? |
| 10 |
| IE.2 |
| How much lead time would your company need from notification of award to start of contract performance for this type of requirement? |
| 11 |
| IE.3 |
| Do you provide this service and/or product commercially? |
| 12 |
| IE.4 |
| Does your company have the capability to perform all required services in the Draft Requirements Documents? |
| 13 |
| IE.5 |
| Does your company have similar or previous experience with the type of work outlined in the description within the RFI posting and the draft Performance Work Statement (PWS)? |
| 14 |
| IE.6 |
| Does the draft Performance Work Statement contain sufficient information that would enable you to adequately respond to an RFQ? If not, please provide feedback on the draft PWS that can support the refinement of this requirement. |
| 15 |
| IE.7 |
| Describe your approach to recruiting, screening, training, and credentialing case managers and resource coordinators per 72-hour deployment readiness (PWS C.2.2.1). |
| 16 |
| IE.8 |
| Describe your ability to meet the language fluency requirements (25% team fluency in top non-English languages of the disaster area). |
| 17 |
| IE.9 |
| Provide a brief summary of your experience providing virtual or hybrid disaster case management operations using electronic case management systems. |
| 18 |
| IE.10 |
| Describe your approach to recruiting, training, and deploying civil engineers and human services SMEs for facility damage assessments. (PWS C.2.2.5) |
| 19 |
| IE.11 |
| What prior experience does your firm have conducting facility assessments in austere or disaster environments? |
| 20 |
| IE.12 |
| Explain your experience integrating digital tools or dashboards for field data collection and sharing with federal clients. |
| 21 |
| IE.13 |
| Explain your capacity to develop SOPs, job aids, and field operating guides in alignment with government-approved policies (including, but not limited to FedRAMP requirements, federal records retention requirements, and federal requirements related to data security). |
| 22 |
| IE.14 |
| Summarize your past experience managing 24/7 operational support or field logistics under emergency conditions. |
| 23 |
| IE.15 |
| Provide examples of federal or state-level disaster human services operations your organization has supported. |
| 24 |
| IE.16 |
| Describe a recent deployment or rapid-response operation your organization executed, including time to mobilization and number of personnel deployed. |
Contractor Survey Response to RFI for Disaster Human Services Case Management (DHSCM) Program Page 26 of 27
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