HH601014RCPEQ01_Crisis_Behavior_RFQ_4-30-14_FINAL.doc

COMBINED SYNOPSIS/SOLICITATION

FOR COMMERCIAL ITEMS

General Information

Date:

April 30, 2014

Document Type:

Combined Synopsis/Solicitation

Solicitation Number:

HH601014RCPEQ01 – Crisis Behavior Management Training Program Issued as a Request for Quote (RFQ)

Set Aside:

None

NACIS Code:

611699 All Other Miscellaneous Schools and Instruction Small Business Size

Standard:

$10,000,000.00

Contracting Office Address:

Department of Defense Education Activity (DoDEA)

4800 Mark Center Drive

Alexandria, VA 22350

Description

This is a combined synopsis/solicitation for commercial products and services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

This solicitation is issued as a Request for Quotation (RFQ) using FAR Part 12 and Subpart 13.5 procedures. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-72. This requirement is being procured using full and open competition.

The Department of Defense Education Activity (DoDEA) has a requirement for a commercial off-the-shelf, behavior management train-the-trainer model training program to support DoDEA teachers and staff educating DoDEA students grades K-12 who have the potential of being in crisis, aggressive or out of control. As a result of this solicitation, the Government intends to award a firm-fixed unit price requirements contract with a period of performance of one 12-month base period and up to four consecutive 12-month option periods; against which delivery orders will be placed for specific quantities as the need arises. The anticipated award date is August 15, 2014. The FOB point is Destination. Inspection and Acceptance shall be at the Government site.

All interested companies shall provide a quotation.

The following attachments provide additional information and details regarding the Government’s minimum requirements:

Attachment 1 – Performance Work Statement – Crisis Behavior Management Training Program

Attachment 2 – Contract Line Item (Pricing) Schedule

Attachment 3 – Provisions and Clauses Incorporated by Reference

Attachment 4 – Provisions and Clauses Incorporated by Full Text/And Addendum to FAR clauses

Attachment 5 – Past Performance Part I and Part II

Attachment 6 – Government Product/Service Accessibility Template (GPAT)

The following FAR provisions and clauses for commercial items are applicable to this acquisition:

52.212-1, Instructions to Offerors -- Commercial Items (JULY 2013) - (See Attachment 4 for full text addendum to clause).

52.212-2, Evaluation – Commercial Items (JAN 1999) - (See Attachment 4 for full text version of clause).

52.212-3, Offeror Representations and Certifications - Commercial Items (NOV 2013)

52.212-4, Contract Terms and Conditions - Commercial Items (SEPT 2013) - (See Attachment 4 for full text addendum to clause).

52.212-5, Contract Terms and Conditions Required To Implement Statutes Or Executive Orders - Commercial Items (Deviation 2013-O0019) (JAN 2014)

An addendum to FAR clauses 52.212-1, 52.212-2, 52.212-4, and additional FAR and Defense FAR Supplement (DFARS) provisions and clauses determined by the Contracting Officer to apply to this acquisition are provided at Attachments 3 and 4.

Award Determination:

The Government will award a contract resulting from this solicitation, on a best value basis using trade-off procedures, to the responsible vendor whose quote conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate the quotes: Technical, Past Performance, and Price. The order of importance of these factors is: Technical, Past Performance and Price. When combined Technical and Past Performance are significantly more important than price.

RFQ Questions Cutoff Date:

The cut-off date for all questions is 7 May 2014 at 11:00 A.M. EST. Questions must be submitted in writing to Tracey.Wilder@hq.dodea.edu. Questions will not be accepted after this cutoff date/time. Telephone inquiries will not be accepted. Questions concerning this solicitation received prior to the above cutoff date/time will be answered via an amendment to the RFP and posted on FedBizOpps.

Information Technology (IT) Components Information and Closing Date:

The closing date for all preliminary IT components is 19 May 2014 at 11:00 A.M. EST via U.S. Postal, UPS, or FEDEX to:

Department of Defense Education Activity (DoDEA)

4800 Mark Center Drive

Suite 05H01-08 – Procurement

Alexandria, VA 22350-1400

Attn: Tracey Wilder

HH601014RCPEQ01- Crisis Behavior Management Training Program

Refer to Attachment 4 for detailed information.

RFQ Closing Date:

The closing date for quotes (including price) and material submission and another set of IT components submitted earlier is 12 June 2014 at 11:00 A.M. EST to the following address:

DDESS Area Service Center

Procurement Division

Debra Market

700 Westpark Drive

Peachtree City, 30269

Attn: Debra Markart

HH601014RCPEQ01- Crisis Behavior Management Training Program Refer to Attachment 4 for detailed information.

Attachment 1 – Performance Work Statement Crisis Behavior Management

Train-the-Trainer Model

Training Program

1.0

INTRODUCTION

1.1 The Department of Defense Education Activity (DoDEA) serves the educational needs of the dependents of military and civilian employees by providing PK-12 instruction to approximately 81,000 students in seven states, twelve foreign countries, Guam, and Puerto Rico. The number of students varies based on the deployment of military troops worldwide. DoDEA’s curriculum, resources, and student achievement scores on standardized assessments compare favorably to high-performing US public schools.

1.2 DoDEA is divided into three administrative areas. DDESS (Domestic Dependent Elementary and Secondary Schools) covers the schools in seven states and Puerto Rico, and for administrative purposes, Cuba. DoDDS (Department of Defense Dependent Schools) is divided into DoDDS-Europe and DoDDS-Pacific. The former administers the schools in England, Germany, Italy, Belgium, Netherlands, Spain, Portugal, Turkey, and Bahrain. The latter covers the schools in Korea, Japan, and for administrative purposes, Guam. DoDEA also operates a fully accredited Virtual High School with its main office in Virginia and with teaching hubs in Virginia, Germany, and Okinawa.

1.3 DoDEA has adopted the Common Core State Standards (CCSS), whose curriculum standards are rigorous, research-based, and reflect the knowledge and skills our students need for success in college and careers.

2.0 BACKGROUND

2.1 The DoDEA Community Strategic Plan (CSP) states that (1) all students will be challenged to maximize his or her potential and to excel academically, socially, emotionally and physically for life, college and career readiness and (2) DoDEA will foster family, school and community partnerships to expand educational opportunities for its students.

2.2 Approximately 9,000 DoDEA students are identified as students with disabilities.

3.0 SCOPE

3.1 DoDEA requires a behavior management training program to support all teachers and staff working with students attending DoDEA schools, PK-12, using a train-the-trainer model. Trainings shall occur in the DoDEA sites in Georgia, Germany, and Okinawa with approximately 20 teachers per Area. The DoDEA trainers shall be provided with print and/or digital materials that they can use in training DoDEA teachers and post-training instructional virtual support.

3.2 DoDEA shall require all of its trainers to be certified throughout the five year period and to take on-site recertification training as required, preferably every 3-4 years.

3.3 DoDEA also expects to have 1-2 additional initial certification training sessions during the option years at each site listed above with approximately ten teachers [and staff] at each training.

3.4 DoDEA trainers will provide initial and follow-up training for selected teachers [and staff] at each DoDEA school annually.

3.5 DoDEA expects to award one contract for one 12-month base year with four 12-month option years.

4.0

REQUIREMENTS

4.1 The Contractor shall provide train-the-trainer crisis behavior management certification and recertification training that has been specifically designed for students who have the potential of being in crisis, aggressive or out of control. The training shall include:

4.1.1 Evidence-based procedures that have been validated as broadly effective in no less than two studies that are widely accepted in the crisis behaviour management professional community. These include basic applications of functional assessment, differential reinforcement, antecedent management, functional communication training, and behavioural momentum.

4.1.2 Effective communication techniques that focus on the following:

· Power of the teacher/student relationship to achieving positive results by avoiding or minimizing the use of physical intervention.

· Respect for student rights and the need for a non-coercive environment.

· Team skills and problem solving.

4.1.3 Continuum of alternatives to de-escalate behavior and safely manage physically aggressive behavior.

· Identifying triggers of aggressive behavior, allowing participants to recognize the stage of crisis an individual may be in at any given time and to be sensitive to triggers or antecedents.

· In-depth analysis of antecedents and antecedent manipulation that addresses prevention, de-escalation and post crisis strategies.

· Methods for calming students, including biological strategies, proximity and environmental strategies, arousal and excitability considerations, body language and supportive posture, vocal tone and communication style, and verbal strategies such as prompting, redirection, empathy statements and pivot praise.

· Physical intervention strategies that include non-violent mechanical advantage without pain or injury to both staff and student and that minimize the risks associated with emergency response to assaultive behavior.

· Hands-on training in the above-mentioned physical intervention techniques.

4.2 The Contractor shall provide supporting print and/or digital materials that shall:

4.2.1 Contain lesson plans, handouts, and activities for each concept so that each certified trainer will be able to present this training to other DoDEA teachers and staff. It is expected that most of the materials will be in a format so that the certified trainers can make copies themselves as needed. The Contractor shall provide DoDEA with the rights to make copies of the supporting materials as needed for the DoDEA trainers to present this training to other DoDEA teachers [and staff].

4.2.2 Provide post-training instructional support for certified trainers via such media as email, a website, or webinars.

4.2.3 Ensure that all materials are free of racial, color, national origin, age, disabling conditions, sexual, religious, and ethnic bias, and shall present a balanced coverage of multi-cultural contributions.

4.3 Reports—The Contractor shall:

4.3.1 Provide DoDEA with a report of all DoDEA staff who participate in certification or recertification training on the first business day of each quarter (January 1, April 1, July 1, and September 1) beginning after the first training is completed.

4.3.2 Provide a draft report format at the post-award conference for review and approval.

4.3.3 Provide a system to remind the COR 12 months prior to the expiration of a DoDEA trainer’s certification.

4.4 Option Years—The Contractor shall:

4.4.1 Provide rigorous recertification training for trainers that shall be a maximum of 1-2 days in length, preferably every 3-4 years. Post-training supports shall be provided as listed in PWS 4.2. The term, rigorous, means that DoDEA trainers will demonstrate competency in the restraining skills and related communication techniques listed in PWS 4.1.2 and 4.1.3.

4.4.2 Provide initial certification training as required. It is expected that each Area will require 1-2 certification trainings during the option periods.

4.4.3 Provide reports and reminders, per 4.3 (above).

4.5

GENERAL REQUIREMENTS

4.5.1 Section 508 Compliance—Contractor resources shall meet the following requirements:

· IT Requirement: All electronic hardware and software procured under this contract/purchase order must comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural and Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). Further information is available via the Internet at http://www.section508.gov.

· Section 508 Deliverable Requirements: The activity to be performed relates to or requires the use of Electronic and Information Technology (EIT). Section 508 must be considered as a requirement for the outputs/deliverables including functional performance, information, documentation, and support requirements under this acquisition to ensure that it considers specific Section 508 accessibility requirements. Further, the outputs/deliverables should not adversely affect accessibility features of existing EIT technologies. Standards from 36 CFR part 1194 Subpart B, C, and D have been determined to apply to this acquisition. Solicitation respondents must describe how their background and experience will enable them to at least meet those technical provisions identified as applicable in the Government Product/Service Accessibility Template (GPAT), per (Attachment 6).

4.5.2 Privacy (if applicable): Wherever applicable, the Contractor shall require individual accounts with unique usernames and passwords which do not require personally identifiable information (PII)—first and last name and any other unique personal information—to access online content.

4.5.3 Contract Manpower Reporting Requirements: Mandatory for contractors to comply as stated below:

a. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of Defense Education Activity (DoDEA) via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

b. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

5.0

TECHNICAL REQUIREMENTS

5.1 All online resources and instructional software shall meet DoDEA information security requirements (as defined below), such as not containing vulnerabilities posing risk to the network. All software and websites shall undergo preliminary testing to ensure that they pose no security risk to the DoDEA infrastructure. Any IT component of the Contractor’s quote that fails to meet DoDEA’s information security and technology requirements will be excluded from further evaluation.

5.2 All software/Plugins/Add-ons shall meet DoDEA’s following requirements:

5.2.1 DoD Information Assurance Certification and Accreditation Process (DIACAP) [Accreditation Process (DIACAP), 28 November 2007, which may be found at the following URL: http://www.dtic.mil/whs/directives/corres/pdf/851001p.pdf].

5.2.2 Security Technical Information Guidance (STIG), which may be found at the following URL: http://iase.disa.mil/stigs/stig/index.html.

5.2.3 The Contractor shall provide security patches and upgrades, to include third-party applications, in response to public released security vulnerabilities associated with their software solution. Any deviations from this requirement (paragraph5.2) shall be approved in writing by the DoDEA Chief Information Officer (CIO).

5.3 Contractor software solutions shall not interfere with other installed software and shall not modify DoDEA’s underlying system security configuration. The Contractor shall develop and provide software upgrades within 30 days of notification should any of the software/plug-ins be found vulnerable and non-compliant with Defense Information Security Agency (DISA) and National Security Agency standards (NSA). Software upgrades and patches shall be included in the licensing cost and performed at the least disruptive times. Any additional software requirements may be subject to the DIACAP process prior to contract award.

5.4 In accordance with its testing criteria, DoDEA requires the use of software which may be installed and/or accessed in a stand-alone environment, network environment or web-based environment that is compatible with standards cited herein. All software shall be completely functional on a standard DoDEA desktop without the need for Administrative-level user rights or a requirement to insert media (CD/DVD) to execute the software. Software shall not require modifications to folder permissions while executing. Additionally, all software shall be compatible with the following hardware baseline:

5.5 All windows, fly-out menus, etc. shall work from within an environment that blocks popup windows. Additionally, all web-based software shall not (wherever possible) require the use of streaming videos or downloads, such as Java Applets.

5.6 All software packages shall support unattended installation methods used by enterprise software packaging and deployment systems, i.e., Microsoft Systems Management Server. Older 16-bit software shall be closely analyzed against this requirement.

5.7 The Contractor shall deliver any online materials on a web-based platform and provide course or video files in QuickTime, Windows Media and /or Adobe Flash format that are compatible with the hardware and operating system requirements listed in Section 5.4. The software shall run successfully in the existing DoDEA environment.

5.8 The Contractor’s solution shall be robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths. The Contractor’s solution shall be scalable and able to expand to meet future growth, both in terms of the instruction and the size of the student body.

5.8.1 DoDEA computers include a combination of Windows 7 and Apple Mac Operating System (Lion through Mavericks). The web browsers include a combination of Google Chrome and Internet Explorer 9 (future version 10). Plug-in requirements shall not extend beyond Java, Flash, and Microsoft Silverlight.

5.8.2 Robust environment is meant to imply that the solution, whether stand-alone or web-based, should be capable of running on multiple operating systems and multiple browsers as mentioned above. Understanding that the technological solution is serving a global populous, the system (if web-based) should also be robust enough to accommodate 24/7 connections from hundreds of simultaneous users, if necessary. Due diligent testing should validate the aforementioned requirements as well.

· Cloud-based hosted solutions additionally require supplemental scrutiny, reviews, and authorizations from the Department of Defense and DoDEA’s Chief Information Officers.

· Premise-based solutions are preferred, wherever possible. Premise-based solutions, whether web- or client-based, shall also be updated/deployed by the DoDEA Information Technology Offices, rather than the vendors themselves. The vendor is responsible for providing the updates and patches as necessary for a standardized version of the software proposed.

5.8.3 Any portion of the Contractor's solution that involves Internet access by DoDEA students has a duty to comply with the relevant requirements of the Children's Internet Protection Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. Any part of the Contractor's solution that collects or stores agency-owned or agency-controlled personally identifiable information has a duty to do so in accordance with the relevant requirements of the Privacy Act, 5 U.S.C. § 552a. (See http://www.archives.gov/about/laws/privacy-act-1974.html.) Contractor solutions that collect information from children under the age of 13 through the Internet has a duty to comply with the relevant requirements of the Children's Online Privacy Protection Act, 15 U.S.C.A. § 6501 et seq.

5.8.4 Any opportunity for data integration of student or teacher accounts shall adhere to the Federal Government and DoD guidance for security of personally identifiable information available from the following URLs:

· http://www.justice.gov/opcl/privstat.htm

· http://www.whitehouse.gov/omb/memoranda/fy2007/m07-16.pdf

· http://www.dtic.mil/whs/directives/corres/pdf/540011p.pdf.

All Contractor staff that has access to DoDEA student and/or teacher personally identifiable information shall take the DoD Privacy Act/Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. DoDEA contractors who have a DoDEA username and password may access the training on DoDEA's intranet. All other contractors shall access the PA and PPI/PII slides, a link to which found on DoDEA's homepage (www.dodea.edu). Contractors shall send written confirmation listing the staff members that have taken the mandatory PA and PPI/PII training to the Contracting Officer's Representative.

5.9 Maintenance and support shall be available for the duration of the contract. Maintenance is defined as automatic distribution of upgrades and revisions that can be accomplished using a combination of Internet and or email. Any upgrades to online digital materials shall include compatibility with DoDEA school-level technology and Department of Defense’s (DoD) information technology requirements. The Contractor shall not contact schools directly but shall coordinate the dissemination of upgrades or revisions through the COR and shall provide electronic access of the update and/or revision to the COR for testing.

5.10 The Contractor may be required to sign Non-Disclosure Agreements (NDA), which prohibits the disclosure, publishing, divulgence, or release of any information obtained during the performance of the contract.

6.0 DELIVERABLES—The Contractor shall:

6.1 Post-Award Conference: Participate in a post-award face–to-face, videoconference, or telephonic conference at which DoDEA staff and the Contractor will review the contract.

6.2 Deliver base year certification trainings and option year certification and re-certification trainings, as required.

6.3 Provide print and/or digital materials for the certification trainings, re-certification trainings, and for the certified trainers’ post-award instructional support, per PWS 4.2.1, 4.2.2, 4.4.1, and 4.4.2.

6.3.1 Area IT Software Packages (if applicable): Ship all instructional software to include CD-ROMs, DVDs, etc. to each Area IT office at the addresses shown below. In the option years, the Contractor will ship new or upgraded instructional software to each Area IT office. All shipments to the DoDDS-Europe and DoDDS-Pacific office will be done by a commercial company like FEDEX or UPS. Shipments to sites in the US should be done by the US Postal Service.

· DDESS Area Service Center, IT Division, 700 West Park Drive 3rd Floor, Peachtree City GA 30269-1498 POC: IT Chief, 678-364-8042

· DoDDS-Europe, IT Division, Office of the Director, Ludwig-Wolker Str. Geb. 4003, 55252 Mainz-Kastel POC: IT Chief, 011-49-6134-604-519

· DoDDS-Pacific IT Division, Torii Station, Sobe, Yomitan-son Bldg 290, Okinawa, Japan 904-0304 POC: IT Chief, 011-81-611-744-5764

6.3.2 Instructional Materials (if applicable): All shipments to sites in Europe and the Pacific, unless an APO address is specified, will be by a commercial vendor like UPS or FedEx. Shipments to sites in the US should be performed by the US Postal Service.

6.4 Provide instructional support and technical support, per the PWS 4.2.2, 4.4.1 and 5.9, respectively.

6.5 Provide quarterly reports and system reminders, per the PWS sections 4.3.1, 4.3.2 and 4.3.3.

7.0

PERFORMANCE AND DELIVERY SCHEDULE

The Contractor shall furnish all services to be performed and all items to be delivered in accordance with the following delivery schedule:

Post-Training Instructional Support Materials: Shall be available to trainers within seven days of being certified or recertified.

Ongoing systematic reminders

Post-Training Instructional Support Materials: Must be available to trainers within seven days of completion of being certified.

Ongoing systematic reminders

8.0

SUPPORTING INFORMATION

8.1 Government-Furnished Resources and Facilities: The Government will provide an appropriate space within its facilities for the Contractor to conduct the proposed certification and recertification trainings systemwide.

8.2 Travel: Contractor costs for Government authorized travel are included in this contract. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized). Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g., airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

8.3 Place of Performance: The place of performance, in Georgia, Germany and Okinawa will be designated by the COR.

8.4 Period of Performance: One base year plus four option years.

8.5 Security/Access Requirements: No security clearance is required; however, all Contractor personnel shall read, sign and adhere to the DoDEA form 6600.1-F1, “DoDEA Computer and Internet Access Agreement for Employees, Contractors and Volunteers”, June, 2004, prior to gaining access to DoDEA’s information technology resources. This includes connecting to DoDEA’s network in order to obtain access to the Internet. No user accounts shall be created for a Contractor unless DoDEA form 6600.1-F1 has been signed and is on file. A record of the signed agreement will be maintained by the COR.

8.6 Contractor(s) shall be escorted by an authorized DoDEA employee if access to facilities is required by contract. If unescorted access is required, a satisfactory Federal and/or State criminal background check must first be performed by DoDEA, through the Office of Personnel Management, on each identified contract employee prior to unsupervised contact or unescorted facility access being granted.

8.7 Personnel Replacement: If any contractor personnel assigned to this contract are unable to perform duties outlined in this scope of work, the Contractor shall replace such individuals at no cost to the U.S. Government 8.8 Badges: If DoDEA issues badges to the Contractor’s employees in connection with this contract, the prime Contractor shall ensure that all employee badges, including those given to subcontractor employees at all tiers, are returned to DoDEA’s Office of Safety and Security for de-activation and destruction. If a prime and/or subcontractor employee’s badge is not returned, the prime Contractor shall contact the Office of Safety and security immediately. Contractor employees in possession of a Common Access Card (CAC) shall be responsible to turn in the CAC upon expiration or termination of contracted services.

Exhibit 1: PERFORMANCE REQUIREMENT SUMMARY (PRS)

PWS 3.1 – 3.4, 4.1 & 4.4

Certification Training

PWS 3.2 & 4.4

Recertification Training

Provide the quarterly reports, as stated.

Provide the reminders as stated.

100%

100%

100% 100% inspection by the COR

Attachment 2 – Contract Line Item (Pricing) Schedule

All interested companies shall provide a quotation for the following Contract Line Item Numbers (CLINs). These CLINs are suggested for use, but may be replaced by a CLIN structure the respondent deems more appropriate.

Total Base Year

Total 1st Option Year

Total 2nd Option Year

Total 3rd Option Year

Total 4th Option Year

Total Price (base + options)

Attachment 3 – Provisions and Clauses Incorporated by Reference

The full text of FAR provisions or clauses may be accessed electronically at http://acquisition.gov/far. The full text of DFARS provisions or clauses can be accessed electronically at http://farsite.hill.af.mil/VFDFARA.HTM.

The following solicitation provisions and clauses are incorporated by reference and apply to this acquisition:

52.204-10

Reporting Executive Compensation and First-Tier Subcontract Awards

52.212-5

Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items (Deviation)

Attachment 4 – Provisions and Clauses Incorporated by Full Text/And Addendum to FAR clauses

The following solicitation provisions, clauses and addenda are incorporated by full text and apply to this acquisition:

ADDENDUM TO FAR 52.212-1 INSTRUCTION TO VENDORS - COMMERCIAL ITEMS (JUL 2013)

1. Addendum to Paragraph (b) Submission of quotes. In addition to those requirements as stated in paragraph (b), the following are added and shall apply to the submission requirements in response to this solicitation:

(a) Quote Format – All vendors must submit a written quote and associated materials as described below and in the quantities of each volume as stated. Volume I - Technical Capability Statement* – (Submit 1 original and 4 copies) – The Technical Capability Statement will consist of a 15-page or less document (excluding GPAT) that outlines the vendor’s understanding of and ability to meet the Government’s requirement as described in the Performance Work Statement (PWS) - Attachment 1 for this acquisition. Vendors shall also provide a completed Government Product/Service Accessibility Template (GPAT) – Attachment 6. The Technical Capability Statement shall be submitted in accordance with instructions provided at Paragraph (b) Quote Composition Requirements and Instructions below.

Volume II – Past Performance Information (Submit 1 original and 1 copy) – The Past Performance Information shall be submitted in accordance with instructions provided at Paragraph (b) Quote Composition Requirements and Instructions below.

Volume III - Contract Price Information (Submit 1 original and 1 copy) – The Contract Price Information shall be submitted separately and in accordance with instructions provided at Paragraph (b) Quote Composition Requirements and Instructions below.

(b) Quote Composition Requirements and Instructions:

Volume I – Technical Capability Statement:

a. Vendors shall demonstrate an understanding of the Performance Work Statement (PWS) and the ability to provide the required services and materials.

b. Vendors will outline the approach to perform the work to include its skills, experience and capability to meet the requirement and provide a sample schedule for certification training and recertification training to include the total number of days, total hours per day and material covered each day.

c. For online /digital resources, vendors will provide trial or demonstration access URLs (no less than 120 days), in order for DoDEA to access the products in a live environment. Vendors will provide logins and passwords for up to four reviewers.

d. Vendors shall specifically address the following in accordance with the PWS:

i. The extent to which the evidence-based procedures are broadly effective to include basic applications of functional assessment, differential reinforcement, antecedent management, functional communication training, and behavioral momentum, per PWS 4.1.1.

ii. The extent to which their Program employs effective communication techniques that focus on the (1) power of the teacher/student relationship to achieving positive results by avoiding or minimizing the use of physical intervention, (2) respect for student rights and the need for a non-coercive environment, and (3) team skills and problem solving, per PWS 4.1.2.

iii. The extent to which their Program’s continuum of alternatives are useful/effective in de-escalating behavior and safely managing physically aggressive behavior, per PWS 4.2.3.

iv. The extent to which the post-training instructional support materials assist DoDEA certified trainers in providing quality support in conducting trainings at their schools, per PWS 4.2.2.

v. The extent to which the on-site recertification training is rigorous, per PWS 4.4.1.

vi. The extent to which the recertification program meets DoDEA’s preferred timeframe of 1-2 days, per PWS 4.4.1.

e. Vendor shall complete the Government Product/Service Accessibility Template (GPAT) – Attachment 6 to address Section 508 Compliance.

*SPECIAL NOTE: It is critical that vendors respond to every individual section of the PWS and that the response is contained to no more than 15 pages (excluding GPAT). The Technical Evaluation Team (TET) will stop reviewing the Technical Capability Statement after the 15th page.

Volume II – Past Performance Information:

a. Vendors shall provide information concerning performance in providing services and materials relevant to those required in the PWS, for the last three contracts similar in nature to this requirement, either completed or currently being performed during the last three years. Vendors will describe the relevance of each listed contract to the current RFQ requirements. Contracts listed may include those entered into by the Federal Government, agencies of state and local governments and commercial customers. “Relevant” is defined as “work similar in complexity and magnitude to the work described in the PWS.”

b. Attachment 5, Past Performance Information (Part I), must be completed and submitted by all vendors.

c. Attachment 5, The Respondent Information (Part II) must be completed and submitted directly by vendor’s references to the DoDEA Procurement Division by email to Tracey Wilder at tracey.wilder@hq.dodea.edu before or by the closing date and time 12 June 2014 at 11:00 A.M. EST with the subject line “Crisis Behavior Management Training Program.”

d. The Government may also consider past performance information obtained through other sources.

Volume III – Contract Price Information:

a. Vendors must provide an Administrative Cover Letter that includes the following information:

1. Tax identification number (TIN)

2. Dun & Bradstreet Number (DUNS)

3. Complete Business Mailing Address

4. Cage Code/NAICS Code

5. Contact Name, Phone, Fax, and email address

b. In accordance with FAR provision 52.212-3, Offeror Representations and Certifications:

1. If the vendor is registered in System for Award Management (SAM), they shall provide a copy of completed paragraph (b) of the above provision, or

2. If the vendor is NOT registered in SAM, they shall provide a copy of completed paragraphs (c) through (o) of the above provision.

c. Vendor shall provide the Price Quote (Completed Attachment 2- Contract Line Item (Pricing) Schedule).

d. Vendors shall include a complete offer schedule with unit prices and total amounts for each CLIN and SLIN.

e. An acknowledgement of all issued amendments to the solicitation.

f. The vendors are cautioned that no reference to proposed price(s) shall be made in any other volumes but volume III.

g. Vendors shall comply with all requirements of the quote submission instructions. Deviations shall be fully explained; however, inclusion of price/cost in documents other than the Contract Price Information Volume III is NOT an acceptable deviation.

h. Vendors are advised this Request for Quote (RFQ) does not commit the Government to pay any costs incurred in the preparation and submission of your quote or in making any necessary studies for the preparation thereof, or for any visit the Contracting Officer may request for the purpose of clarification of the quote or for preparation of negotiations. By the submission of its quote, the vendor assumes all costs associated.

2. Addendum to Paragraph (c): Period for acceptance of quotes: This paragraph (c) is changed to read as follows: The vendor agrees to hold the prices in its quote firm for 120 calendar days from the date specified for receipt of quotes, unless another time period is specified in an amendment to the solicitation.

3. Addendum to Paragraph (e): Multiple quotes. This paragraph (e) is changed to read as follows: Multiple quotes presenting alternative terms and conditions will NOT be accepted.

4. RFQ Due Date: The closing date for all quotes is 12 June 2014 at 11:00 A.M. EST.

5. Special Note to Vendors regarding quotes: The following information includes separate due dates and additional instructions for submission of IT Components:

a. Information Technology (IT) Components Information: The closing date for all proposed IT Components is 19 May 2014 at 11:00 A.M. EST via U.S. Postal, UPS, or FEDEX to:

Department of Defense Education Activity (DoDEA)

4800 Mark Center Drive

Suite 05H01-08 – Procurement

Alexandria, VA 22350-1400

Attn: Tracey Wilder

HH601014RCPEQ01- Crisis Behavior Management Training Program

1) IT Components: Vendors shall submit the following:

a) One set of all proposed IT components and software to include any digital component for the technology safety and compliance requirements check such as online, CD-ROM, downloadable material, CDs, or videos and DVDs. Any portion of a vendor’s IT components that fails the technology safety and compliance requirements check will not be reviewed during the materials evaluation.

b) Instructions/Password to access URLs for IT Division Personnel to test IT submission.

c) One packing slip identifying each item submitted. Items received that are not listed on the packing slip will not be evaluated.

b. Quote (including price) and Materials Submission Information and Closing Date: The closing date for all Quotes (to include all material submissions and another set of IT components submitted earlier) is 12 June 2014 at 11:00 A.M. EST to the following address:

DDESS Area Service Center

Procurement Division

Debra Market

700 Westpark Drive

Peachtree City, 30269

Attn: Debra Markart

HH601014RCPEQ01- Crisis Behavior Management Training Program

With respect to “Materials Submissions,” vendors must submit either information (separate and apart from the Technical Capability Statement) or samples of their offered materials sufficient to enable DoDEA to evaluate whether the offered materials meet the required technical specifications set forth in the PWS. Material submissions may be in the format of CD/DVD, online access to information about the offered materials; product brochures, or samples of materials. Materials submitted via CD/DVD; brochures, or sample materials shall be submitted to the address listed in Section 5(a) above. All boxes containing materials submitted in response to this RFQ must include the following information on the label in this order:

# What:

Example:

1. Title of Material Crisis Behavior Management Training Program

2. Exact RFQ Number:

HH601014RCPES01

3. Exact Box Number:

Box 1 of 6

4. Exact Contents of Box:

Student Materials, etc.

5. Vendor Name/POC Info

Jones Co./Sue Smith/email/phone

1) Materials:

a. Materials –Submit one set of all proposed materials/resources. ALL items must be labeled corresponding to an item from Attachment 2- Contract Line Item (Pricing) Schedule. Items that do not correspond to any item on the Contract Line Item (Pricing) Schedule may not be evaluated.

b. Return of Materials (if applicable) – Vendors are responsible for the return shipment of all materials and/or books submitted following the evaluation and award of contract for this requirement. Vendors shall provide a return merchandise authorization number as part of the quote submission under administrative information or final disposal instructions of materials. All costs associated with final disposal shall be borne by the Contractor.

c.

Information Technology (IT) Components - Submit the same set of IT components as submitted earlier to DoDEA HQ Procurement Division on 12 June 2014 at 11:00 A.M. EST. Any components not previously submitted or that did not pass the Information Assurance (IA) testing, may not be evaluated.

c. Summary of Important Due Dates and Locations:

11:00 A.M. EST

19 May 2014

11:00 A.M. EST

12 June 2014

11:00 A.M. EST

Procurement Division Tracey Wilder

Tracey.Wilder@hq.dodea.edu

DoDEA HQ

Procurement Division Tracey Wilder

4800 Mark Center Drive Suite 05H01-08 – Procurement Alexandria, VA 22350-1400 Attn: Tracey Wilder HH601014RCPEQ01- Crisis Behavior Management Training Program

DDESS Area Service Center

Procurement Division Debra Market

700 Westpark Drive

Peachtree City, 30269 Attn: Debra Markart

HH601014RCPEQ01- Crisis Behavior Management Training Program

End of Addendum to 52.212-1

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible vendor whose offer conforming to the solicitation will be most advantageous (provide the best value) to the Government, price and other factors considered. The following factors shall be used to evaluate the offers: Technical, Past Performance, and Price. The order of importance of these factors is: Technical, Past Performance and Price. When combined Technical and Past Performance are significantly more important than price. Specifically, the Government is using Simplified Acquisition Procedures with Best Value Basis and Trade-Off Procedures for this procurement.

Evaluation Factors:

Factor 1: Technical Capability/Quality of Products and Services. Vendors’ technical offers (without price proposal) will be evaluated by the Technical Evaluation Team (TET) on how well they demonstrate their ability to perform the requirement as set forth in the Performance Work Statement, as well as on the general quality of the proposed products and services.

Factor 2: Past Performance: Vendor’s Past Performance referrals, documentation submittals, Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and Integrity Information System (FAPIIS), or other databases, will be evaluated to determine the vendor’s likelihood of success on the present requirement.

Factor 3: Price: Price will be evaluated by the Contracting Officer to determine price fairness and reasonableness through price comparison of offered prices. Price will be considered by the Government when determining the best value offer.

(b) Options. The Government will evaluate quotes for award purposes by adding the total price for all options to the total price for the basic requirement. This evaluation will include an option to extend services for 6 months (as allowed by FAR 52.217-8), to run after the completion of the last annual option period. The Government will extrapolate the vendor’s pricing of the last annual option period to arrive at a price for the potential six (6) month extension of services option. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of a quote, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

Addendum to Provision:

(d) If the subject solicitation has been issued as a Request for Quotation, all references to proposal and offeror are hereby changed to quote and vendor respectively, except for in paragraph (c), which stands as written. If a quote is provided, the Government may make an offer based on all or part of a vendor’s quote, as originally presented or as subsequently modified.

(e) If any component of the contractor’s offer is not acceptable to the Government, then the Government may reject the offer without…