HealthStreamRFQ 07.28.2026~3.pdf
PDF 162 KB Posted
- Attached to
- REPOST_FY27_ITS60_RFQ_MVH_HealthStream LMS
- Solicitation number
- BD-27-1110-1110C-1110L-131827
- Issued by
- Massachusetts
About this file
This is a Request for Quotation (RFQ) issued by the Massachusetts state government for HealthStream Learning Management System (LMS) services through the ITS60 procurement vehicle. The RFQ seeks vendor proposals to provide comprehensive learning management system capabilities supporting employee training and development across state agencies. The solicitation establishes a reposted opportunity for FY27, indicating this is a continuation or re-issuance of a previous procurement cycle. The document outlines the technical and functional requirements for the LMS platform, including system architecture, user capacity, course development tools, reporting capabilities, and integration with existing state systems. Specific response deadlines, due dates for proposal submissions, and any mandatory bidder conference or site visit requirements are detailed within the RFQ framework. The contract term and any available renewal options are specified to establish the service delivery period and flexibility for contract extension.
The RFQ establishes pricing structures and quotation requirements for vendor compensation, with details regarding any small business set-asides or participation goals for underutilized businesses. The document identifies any incumbent vendor currently providing HealthStream LMS services and establishes baseline expectations for service continuity. Funding sources and budgetary allocations for the procurement are identified, along with any cost constraints or budget parameters governing the award. The current operational environment, including existing system usage, user populations, and performance metrics, is described to inform vendor understanding of scope and scale. Additional salient details regarding system performance standards, service level agreements, support requirements, training provisions, and implementation timelines are incorporated to establish comprehensive vendor obligations and state expectations.
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Text version
REQUEST FOR QUOTE (RFQ)
HealthStream Products
Issued under ITS60 AND/OR IT86 - Software and Services Statewide Contract
Department Executive Office of
Veterans Services Response Due August 24, 2026
COMMBUYS Bid
Number
BD-27-1110-1110C-1110L-131827 (ITS60)
BD-27-1110-1110C-1110L-131828 (ITS86)
Procurement Type Best value RFQ via
COMMBUYS
Quote Term
3 years, beginning
10/1/2026
Statewide Contract ITS60/ ITS86 Vendor Category Software / SaaS Solutions
1. Procurement Overview
The Executive Office of Veterans Services (EOVS) seeks quotes from authorized vendors for HealthStream products and related licensing needed to support workforce training, policy management, and associated operations at the Veterans Home at Chelsea and the Veterans Home at Holyoke. This RFQ is issued through
COMMBUYS under ITS60 AND/OR IT86. Only vendors holding an active ITS60 and/or IT86 contract and authorized to resell the proposed solution may submit a quote.
2. Contract Vehicle and Eligibility
• The procurement is conducted under ITS60 and/or IT86 - Software and Services.
• Respondents must be active ITS60 and/or IT86 vendors in good standing and must identify their ITS60 and/or IT86 contract number in the response.
• Respondents must be authorized to resell HealthStream products, and pricing must not exceed applicable
ITS60 and/or IT86 ceiling pricing.
3. Scope of Products
Vendors shall quote the following product quantities and clearly distinguish recurring charges, one-time costs, and any implementation or support charges.
3.1 Veterans Home at Chelsea
Line Product / Service Units
1 HealthStream Policy Manager
(Package)
2 HealthStream Learning Center
(Package)
3 hStream Subscription (Package) 450
4 CE Unlimited - Continuum 200
5 Checklist Management 450
6 Dynamic Health Skills and
Decision Support - Continuum
7 Health Equity and Belonging 450
8 HealthStream SafetyQ 450
3.2 Veterans Home at Holyoke
Line Product / Service Units
1 HealthStream Policy Manager
(Package)
2 HealthStream Learning Center (Package)
3 hStream Subscription (Package) 400
4 CE Unlimited - Continuum 400
5 Checklist Management 400
COMMONWEALTH OF MASSACHUSETTS
Executive Office of Veterans Services
Procurement: Request for Quote (RFQ)
HealthStream Products RFQ - Page 2
4. Pricing Response Requirements
• The procurement is conducted under ITS60 and/or IT86 - Software and Services.
• Respondents must be active ITS60 and/or IT86 vendors in good standing and must identify their ITS60 and/or IT86 contract number in the response.
• Respondents must be authorized to resell HealthStream products, and pricing must not exceed applicable
ITS60 and/or IT86 ceiling pricing.
5. Vendor Response Content
• The procurement is conducted under ITS60 and/or IT86 - Software and Services.
• Respondents must be active ITS60 and/or IT86 vendors in good standing and must identify their ITS60 and/or IT86 contract number in the response.
• Respondents must be authorized to resell HealthStream products, and pricing must not exceed applicable
ITS60 and/or IT86 ceiling pricing.
6. Submission Instructions
• The procurement is conducted under ITS60 and/or IT86 - Software and Services.
• Respondents must be active ITS60 and/or IT86 vendors in good standing and must identify their ITS60 and/or IT86 contract number in the response.
• Respondents must be authorized to resell HealthStream products, and pricing must not exceed applicable
ITS60 and/or IT86 ceiling pricing.
7. Evaluation Basis
Quotes will be evaluated on a best value basis, considering total cost, responsiveness to requirements, vendor authorization status, clarity of the proposed solution, and ability to meet the operational needs stated in this
RFQ.
8. Standard Terms
• The procurement is conducted under ITS60 and/or IT86 - Software and Services.
• Respondents must be active ITS60 and/or IT86 vendors in good standing and must identify their ITS60 and/or IT86 contract number in the response.
• Respondents must be authorized to resell HealthStream products, and pricing must not exceed applicable
ITS60 and/or ceiling pricing.
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